Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Geek Squad® Home Networking Made Simple

Geek Squad® Home Networking Made Simple

Model: NETWORKING
SKU: 1036994
UPC: 846069000038
Enjoy all the great benefits of a wireless home network without lifting a finger! We'll ensure your network is set up correctly and securely, allowing you to do things like: Surf the Internet from your couch Stream movies instantly to your television Stream music to your stereo Game online with your friends Print documents from another room Read email on your phone Service Highlights CONSULTATION An Agent will come to your home, assess your technology needs, and talk with you about what is possible INSTALLATION Your Agent will set up and secure your network, connect up to 3 networkable devices, enable file and media sharing, and offer discounted rates for installation of additional devices EDUCATION Your Agent will show you how to use your new networked devices and digital content so you can start enjoying them right away ONGOING SUPPORT We'll answer your questions (via phone or online, 24/7) and provide technical support for your network for 6 months Have questions about this Geek Squad service? Ask fellow shoppers and Best Buy staff. Share your answers. Get more for your money — combine this service with Whole Room Setup ›
Average Customer Rating:
4 out of 5
4.0
 out of 
5
(4 Reviews) 4
Open Ratings Snapshot
Rating Snapshot 4 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
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75% of customers would recommend this product to a friend 
(
3 out of 4
)
Customer Reviews for Geek Squad® Home Networking Made Simple
Review 1 for Geek Squad® Home Networking Made Simple

Habier was great

Customer Rating
5.0 out of 5
5.0
Posted by: Hurdler
from Grand Junction, co
on 10/05/2011
Value for Price
5.0 out of 5
5.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Timeliness
5.0 out of 5
5.0
Thoroughness
5.0 out of 5
5.0
I went to the store at noon today and got information about Roku and asked about installing it. The clerk assoc #117291 explained it clearly to us and I asked about installing it and he suggested using the Geek Squad, so I did. Habier of the Geek Squad came by at 1:30 PM today. How can you beat that service. Habier was excellent and explained all
aspects clearly and it was a job because we are 80 yrs old and don't understand this new electronics very well, plus we can't see very well. He was understanding and thorough . A great asset to your company.
I would recommend this to a friend!
+29points
34out of 39found this review helpful.
Review 2 for Geek Squad® Home Networking Made Simple

Very pleased

Customer Rating
5.0 out of 5
5.0
Posted by: ovvvp
from Apalachin, NY
on 01/24/2011
Value for Price
5.0 out of 5
5.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Timeliness
5.0 out of 5
5.0
Thoroughness
5.0 out of 5
5.0
What's great about it: Done it sohort time and everything works properly
What's not so great: N/A
Representative was very knowledgeable and polite. I was very impreesed with his professionalism.
I would recommend this to a friend!
+15points
24out of 33found this review helpful.
Review 3 for Geek Squad® Home Networking Made Simple

Not Qualified for the Google TV

Customer Rating
1.0 out of 5
1.0
Posted by: Tedei
from Monrovia, Ca
on 11/24/2010
Value for Price
1.0 out of 5
1.0
Friendliness of Agent(s)
2.0 out of 5
2.0
Timeliness
2.0 out of 5
2.0
Thoroughness
1.0 out of 5
1.0
What's not so great: NOT knowledgeable
I had Geek Squad come out twice and BOTH times the agent did not know anything about the new google tv. I paid for someone to come explain my new tv, but that still has not happened.
No, I would not recommend this to a friend.
+21points
34out of 47found this review helpful.
Review 4 for Geek Squad® Home Networking Made Simple

Home service is great for us wirelessly challenged

Customer Rating
5.0 out of 5
5.0
Posted by: bigolbear
from Milwaukie
on 10/28/2010
What's great about it: I Didn't have to figure it out for myself
I lost touch with technology around 2000. Geek Squad was great in getting my connections straightened out, and getting my wireless up and running. GREAT JOB! Thank You! It was worth every penny.
I would recommend this to a friend!
+21points
43out of 65found this review helpful.