Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Insignia™ Refurbished Blu-ray Disc Player

Insignia™ Refurbished Blu-ray Disc Player

Model: RFA-NS-BRDVD3
SKU: 1069072
UPC: 400010690725
This Blu-ray Disc player supports 1080p output and BD-Live content along with Netflix streaming to bring your movies to life. Smart Blu-ray Disc PlayerGet access to great Instant Content on this Blu-ray player. Connect to the Internet and you will have instant access to stream movies, listen to music and a wide variety of content through your HDTV. Learn more about Smart products.NetflixPandora This product has been refurbished. Learn more.
Average Customer Rating:
3 out of 5
3.0
 out of 
5
(16 Reviews) 16
Open Ratings Snapshot
Rating Snapshot 16 reviews
5 stars
4
4 stars
5
3 stars
0
2 stars
1
1 star
6
62% of customers would recommend this product to a friend 
(
10 out of 16
)
Customer Questions & Answers:
6 Questions | 5 Answers
Customer Reviews for Insignia™ Refurbished Blu-ray Disc Player
Review 1 for Insignia™ Refurbished Blu-ray Disc Player

Not Good

Customer Rating
1.0 out of 5
1.0
Posted by: ScottJG
from Los Alamitos, Ca
on 04/03/2011
What's great about it: Price
What's not so great: Didnt work
Picked it up. Would not play, never worked. Took it back. Best Buy got me a brand new one right away. Stick to the new model. The refurb is not trustworthy.
No, I would not recommend this to a friend.
+2points
2out of 2found this review helpful.
Review 2 for Insignia™ Refurbished Blu-ray Disc Player

Not perfect, but great for the price.

Customer Rating
4.0 out of 5
4.0
Posted by: sunnyvaleguy
from Sunnyvale, CA
on 04/03/2011
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
3.0 out of 5
3.0
Ease of Set Up
3.0 out of 5
3.0
What's great about it: Cheapest internet connectable Blu-Ray on the planet
What's not so great: MUST upgrade firmware, refurb roulette on whether you'll get a good unit.
Picked up my refurb NS-BRDVD3 this week from the store. Front of the unit was clean, but large scratches along the top. Hooked it up using component cables (not included). Initially the remote didn't work and this thing is a doorstop without it. Was about to return it, but just before boxing it up, I got it to work. I figured out that one of the contact springs in the remote wasn't getting a good contact with the AAA battery. Once I got the remote working, I found that it was freezing up in a few repeatable spots while playing the Independence Day DVD. Again, was about to box it up, but I tried the latest firmware update and that fixed it. The Planet Earth Blu-Ray plays through fine.
Pros: BR picture quality seems very good. Normal DVDs look great too. Netflix, CinemaNow and Pandora are on the latest firmware and can be disabled, starts up reasonably quickly, nice looking full size component chassis (unlike the NS-BRDVD4 which is much smaller) with informative alphanumeric flourescent display, USB thumbdrive reader will also play music. Price, Price, Price.
Cons: remote angle can be challenging, but not as bad as some reviews make it out to be, it is pretty noisy, on screen fonts are microscopic, definitely buggy without the latest firmware, no support for this unit on universal remotes, can get pretty warm during playback, forgets where it was on a disc if you turn the unit off. No physical enter key on the front panel means this thing is a brick without the remote control.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 3 for Insignia™ Refurbished Blu-ray Disc Player

Broke after 1 year

Customer Rating
1.0 out of 5
1.0
Posted by: dg2123
from Cleveland, OH
on 04/03/2011
Value for Price
1.0 out of 5
1.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
2.0 out of 5
2.0
Ease of Set Up
3.0 out of 5
3.0
What's great about it: Features, audio
What's not so great: Life, laser quality
As soon as the warranty period was up it broke. Sometimes I have to eject and reinsert a disc (BR, DVD, doesn't matter) 20+ times before it finally plays it. Firmware is up to date, so that's not the issue. Looked around online and this is a common issue with Insignia players, many suspect a cheap weak laser.
Bought a Panasonic, works great.
No, I would not recommend this to a friend.
+3points
3out of 3found this review helpful.
Review 4 for Insignia™ Refurbished Blu-ray Disc Player

whata buy!

Customer Rating
5.0 out of 5
5.0
Posted by: ElectronicsGpa
from Wichita,Ks.
on 02/02/2011
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
4.0 out of 5
4.0
What's great about it: Great value
What's not so great: firmware upgrade was not so easy to find and install
I was looking for a upconvert DVD player when I found this Bluray player in the same price range. What would you do? Pay the same for less?
It'sa very basic player, but plays every format I've thrown at it. Refurbished products I have bought in the past, including this one, have past the test of a new product and resulted in a good value for the money. This Bluray player was bought for a second TV, so I'm happy with my purchase.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 5 for Insignia™ Refurbished Blu-ray Disc Player

DVD Does not always work!

Customer Rating
1.0 out of 5
1.0
Posted by: Anonymous
from Atlanta
on 01/29/2011
Value for Price
1.0 out of 5
1.0
Picture Quality
3.0 out of 5
3.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
What's great about it: Cheap
What's not so great: It does not always work.
Sometimes it recognizes a disc and sometimes it does not and I have to play it on my computer.
No, I would not recommend this to a friend.
+1point
2out of 3found this review helpful.
Review 6 for Insignia™ Refurbished Blu-ray Disc Player

Great Blu-Ray, Great Value

Customer Rating
5.0 out of 5
5.0
Posted by: WTK329
from Fox Lake, Illinois
on 01/20/2011
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
What's great about it: Performance, Price!
Purchased this item for a Xmas gift, online. Shipping was fast, and free. Item worked great out of the box, I included an HDMI cable so the
unit could be hooked up HD on Xmas Day. Great player, Great price.
Would buy again.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for Insignia™ Refurbished Blu-ray Disc Player

High Expectations

Customer Rating
1.0 out of 5
1.0
Posted by: rorto002
from Texas
on 12/27/2010
Value for Price
1.0 out of 5
1.0
Picture Quality
1.0 out of 5
1.0
Ease of Use
1.0 out of 5
1.0
Ease of Set Up
1.0 out of 5
1.0
What's great about it: Nothing
What's not so great: Will not play Blue Ray Disks
Poor quality product all around, failed to play Blue Ray disks all the way through, did not recognize my in-house network. Tried to get the BR networked but did not "see" any networks so I gave up after a while. After the third BR disk failure I removed the common denominator and replaced the Blue Ray player with a higher quality item and have since not had a problem. On a positive note the staff at our Best Buy store were very helpful with the return and also selecting a better product.
In short stay clear from this product and upgrade to a higher quality BR player
No, I would not recommend this to a friend.
-2points
3out of 8found this review helpful.
Review 8 for Insignia™ Refurbished Blu-ray Disc Player

Terrible.

Customer Rating
1.0 out of 5
1.0
Posted by: bcerkvenik
from Denver
on 12/22/2010
Value for Price
5.0 out of 5
5.0
Picture Quality
1.0 out of 5
1.0
Ease of Use
1.0 out of 5
1.0
Ease of Set Up
1.0 out of 5
1.0
What's great about it: nothing.
What's not so great: remote didn't work. Couldn't even hit play on the Blu-ray player itself. So terrible.
Remote control didn't work. Had to call six times in one night to get to someone that could "help" me. When they in fact couldn't tell me how to solve the problem they took down my number and promised a call back tomorrow. They called three weeks later, two weeks after I had returned the Blu-ray player.
No, I would not recommend this to a friend.
-2points
1out of 4found this review helpful.
Review 9 for Insignia™ Refurbished Blu-ray Disc Player

Easy setup

Customer Rating
4.0 out of 5
4.0
Posted by: jakrob
from SF, CA
on 12/02/2010
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
What's great about it: price, features
What's not so great: remote is cumbersome
Great player for the price, offers netflix streaming, makes an excellent addition to an existing home theater or if you want to upgrade a DVD player in a bedroom or den.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 10 for Insignia™ Refurbished Blu-ray Disc Player

Great deal for 56 bucks

Customer Rating
4.0 out of 5
4.0
Posted by: massacres
from Palatine, IL
on 12/01/2010
Value for Price
4.0 out of 5
4.0
Picture Quality
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
What's great about it: Pandora through my stereo system
What's not so great: remote and where I have to aim it.
First of all I have only had it for about a month so reliability is still questionable. and i only have a 90 day warranty so we will see
Pros, Pandora and netflix are great, picture is good, menu is simple. Installation was simple,
cons. Remote has to pointed EXACTLY in the right spot, isn't this a problem that is easy to fix? My dish remote works almost anywhere in the room? As does my 10 yo JVC reciever remote. I don't get why they even make remotes like this anymore? I'm reminded what a pain it is every time i use it, pretty bad PR for the insignia brand if you ask me.
the remote is large and shaped strangely, layout is a bit odd as well, no return to main screen button, so to from dvd to pandora is difficult. also, when the disc spins it makes a loud scraping spinning noise internally. It works, but makes noise.
Also, I had to uypdate the firmware before the internet functionality would work.
But truly great for the 56.00 price tag, shipped to my door.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 11 for Insignia™ Refurbished Blu-ray Disc Player

Great Blu-Ray player!

Customer Rating
4.0 out of 5
4.0
Posted by: TitoCorleone
from Chicago, IL
on 10/19/2010
Value for Price
4.0 out of 5
4.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
3.0 out of 5
3.0
Ease of Set Up
4.0 out of 5
4.0
What's great about it: Everything
What's not so great: n/a
Great player w/ Netflix. Plug and play and easy hook up. Steal for the price!
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Review 12 for Insignia™ Refurbished Blu-ray Disc Player

Good player, not so good troubleshooting.

Customer Rating
2.0 out of 5
2.0
Posted by: hippy365
from Denver Colorado
on 10/18/2010
Value for Price
2.0 out of 5
2.0
Picture Quality
3.0 out of 5
3.0
Ease of Use
3.0 out of 5
3.0
Ease of Set Up
2.0 out of 5
2.0
What's great about it: great picture quality
What's not so great: lack of legibility of menu text on a standard TV
This player was for sale as "refurbished" on best buy's online store so I wasn’t worried about dings and scratches, and I figured it had been tested completely. When I opened it there was no visible damage. It looked great and had all the items, remote, cables, manual etc. The problem was multiple electronic failures that were either not reported initially, or were missed because this unit was only tested for a few moments of playability when "refurbished"
1) FIRST do not try and set up this type of Insignia BDP on a standard TV, you will never be able to read the menus, even with a microscope, which could be why it was originally returned… Luckily I have a digital TV in another room and took it in there later and I could actually read the menu items.
2) This player would play for about 15 to 20 min of a DVD and revert to the player set up menu. This happened on several different DVDs.
3) When connected to Netflix, it would play 5 seconds to about 20 minutes of downloaded content until is also glitched and went back to the player set up menu.
4) Finally got a brand new blue ray disc and tried it, and unfortunately same story. It would play between 30 and 45 minutes of the disc and it would glitch and return to the player set up menu.
Return policy at Best Buy is awesome; I took it to my local store and returned it for in-store credit. Found the next model up Insignia with WiFi (also an open box one) and thus far, it is perfect. Perfect picture, perfect sound, the WiFi is VERY easy to configure and auto-updating of the Java is seamless.
I would recommend this to a friend!
+2points
3out of 4found this review helpful.
Review 13 for Insignia™ Refurbished Blu-ray Disc Player

Great price on a great product

Customer Rating
5.0 out of 5
5.0
Posted by: KimmieG
from Batavia, OH
on 10/18/2010
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
What's great about it: User Friendly, Great price, Great quality
We put this in the bedroom and signed up for the Netflix to direct stream. It works great, extremely easy to use and great picture.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for Insignia™ Refurbished Blu-ray Disc Player

DOA

Customer Rating
1.0 out of 5
1.0
Posted by: BigBoris
from San Francisco, CA
on 10/06/2010
Value for Price
1.0 out of 5
1.0
Picture Quality
1.0 out of 5
1.0
Ease of Use
1.0 out of 5
1.0
Ease of Set Up
1.0 out of 5
1.0
What's great about it: Nothing
What's not so great: Didn't work at all...
Never got a chance to test this machine as it made a loud high-pitched whistling / gear noise as soon as it was plugged in. Makes you wonder what exactly they do when they refurbish one of these. Do they even bother to turn it on after the repair?
Returned it to the store.
No, I would not recommend this to a friend.
0points
5out of 10found this review helpful.
Review 15 for Insignia™ Refurbished Blu-ray Disc Player

Great BLUray player

Customer Rating
5.0 out of 5
5.0
Posted by: fcakira
from Jacksonville, FL
on 10/06/2010
Value for Price
5.0 out of 5
5.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
What's great about it: Set up, Netflix streaming
What's not so great: N/A
Easy to set up and great Netflix streaming player.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for Insignia™ Refurbished Blu-ray Disc Player

Its Great

Customer Rating
4.0 out of 5
4.0
Posted by: mnkystar
from Los Angeles, CA
on 09/30/2010
Value for Price
4.0 out of 5
4.0
Picture Quality
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
What's great about it: Netflix streaming and high resolutions on dvds.
What's not so great: None
It has been close to a month since we got this refurbished internet conectable blu ray player and so far so good. We enjoy every moment that we can seeing our blu ray movies we rent from Netflix or streaming Netflix movies also, our dvds, music cds and even our pictures. It is fast connections all the time, and it doesn't slow down at all when we are watching streaming content. Pandora is also enjoyable and we highly recommonded this item. Fast shipping and great packaging kept it from getting damaged at all and we got everything that it described online. I will definitely buy more things from Best Buy Outlet.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.