Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

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Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Model: CQ62-238DX
SKU: 1114512
UPC: 885631586525
Create custom CDs and DVDs with this laptop's double-layer DVD±RW/CD-RW drive with LightScribe technology. The 15.6" high-definition display features BrightView technology for stunning graphics.Windows 7 Home Premium preloaded Which Windows 7 edition is best for you? Compare.Learn more about VISION Technology from AMD.Learn more about LightScribe technology.
Average Customer Rating:
4.397 out of 5
4.4
 out of 
5
(73 Reviews) 73
Open Ratings Snapshot
Rating Snapshot 73 reviews
5 stars
47
4 stars
18
3 stars
2
2 stars
2
1 star
4
92% of customers would recommend this product to a friend 
(
67 out of 73
)
Customer Reviews for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black
Review 1 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Stay Away from this brand.

Customer Rating
1.0 out of 5
1.0
Posted by: DontBuyCompaq
from San Diego, CA
on 02/20/2012
What's great about it: Nothing.
What's not so great: Build quality, performance, customer support.
I don't have this exact model, but I have an earlier version of the Compaq presario. This laptop has been the worst piece of electronics that I have ever owned. The battery died within 6 months, and when it was working, I would be lucky to get 2 hrs from a single charge. The slot where you plug in the power supply failed, and I sent it in for a repair. HP/Compaq returned it to me after a week, and they never fixed the problem. I sent it back, and it was eventually fixed(the entire process took more than 3 weeks). The screen started to intermittently fail right after the 1st year, when it had just gone out of warranty. HP is well aware of some of their known design flaws(particularly laptop hinges), and they will refuse to fix them even if they are under warranty. My experience with this product and company has been terrible. My advice to anyone is to plug in the brand/model into a google search and see what the known issues are and if the manufacturer addresses the problems.
No, I would not recommend this to a friend.
0points
1out of 2found this review helpful.
Review 2 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Do your research before buying!

Customer Rating
2.0 out of 5
2.0
Posted by: Computerchick
from CT
on 02/18/2012
What's great about it: The first year it worked great.....
What's not so great: Not built to last!
I've owned my Compaq Presario for two years and I'm not looking for a new laptop because this one has not been the best bang for my buck. It has had several problems since the first year (after the warranty expired...at which point you are on your own). The battery only lasted for six months...the cooling fan died a few days ago - fan is on the bottom so putting it on a flat surface blocks the fans...have had to put it on a stack of books to keep the fan open. It just hasn't been the best laptop I've ever owned. I just wish I had done a little more homework before purchasing this. I thought this would last longer than two years! This one didn't.
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Review 3 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Stylish

Customer Rating
5.0 out of 5
5.0
Posted by: redheadattitud4u
from Oklahoma
on 02/16/2012
What's great about it: Great screen resolution
What's not so great: Power cord location
Love everything about it except the power cord plug being on the
right side. Otherwise, great laptop!
I would recommend this to a friend!
-2points
0out of 2found this review helpful.
Review 4 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Will not last long

Customer Rating
2.0 out of 5
2.0
Posted by: Freddy89
on 02/11/2012
What's great about it: the price
What's not so great: Hardware
Hi everyone i brought this computer a year ago and i thought i will come back and give you my opinion on this computer.
The Con
1 this computer will over heat mine started to overheat and eventually the fan went out. price to fix at my local computer shop=150$
2 My cable that connects the motherboard to the screen is going bad screen flickers price to fix at my local computer shop=175$
3 As in all notebooks & laptops this one gathers dust like a dust buster but with this computer by the way it's made it is twice as harder to keep it cool lack of vents.
To fix will cost 2x as much at major store.
This is my advise it is low price computer so do not expect to much from it. If you can afford it or can hold out for something better i strongly would do so.
No, I would not recommend this to a friend.
+3points
3out of 3found this review helpful.
Review 5 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Awesome Laptop!

Customer Rating
5.0 out of 5
5.0
Posted by: CompaqHappy01
from Albany, NY
on 02/06/2012
What's great about it: great for school work and everything else
What's not so great: battery life is roughly 4 years
I have had a slightly older version of this laptop for four years now. I have had absolutely no problems with it. I am just recently having to replace my battery, but it has been well worth the money. My boyfriend has been through 2 dell and a Sony Vio in the time that I have had my Compaq. I would not buy another laptop and HIGHLY RECOMMEND this computer to anyone and everyone! Very satisfied customer right here ;)
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Wonderful!!!

Customer Rating
5.0 out of 5
5.0
Posted by: CompaqPC
from Scranton, PA
on 01/17/2012
What's great about it: Easy set up, fast, light, quick charging
What's not so great: Short Battery Life
This is a great laptop!!! For those of you who don't know, Compaq is now a division of HP, so no worries about buying a generic brand. And anyone who is prejudiced against AMD proccessors can rest easy knowing that AMD is just as good.
My Compaq is fast, light, and has a very nice textured finish that will hide light scratches. The screen is very bright and clear, perfect for watching movies and videos. The touchpad has customizable sensitivity, so no worries about stiffness in fingers. The only problem is the short battery life, which is not a problem if you are near an outlet. It also charges very fast, too. All-in-all, this is a wonderful laptop that I plan to have for many years.
Posted from my Compaq Presario laptop.
I would recommend this to a friend!
+11points
11out of 11found this review helpful.
Review 7 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Rediculous

Customer Rating
1.0 out of 5
1.0
Posted by: 3pepper
from South Carolina
on 01/14/2012
What's great about it: nothing, very disapointed
What's not so great: no SD card slot
no SD card slot, can't download photos from my camera's memory chip. This is pretty rediculous, I had no idea that any computer made today would not have one. My 5 year old laptop has one, why not this one?. I am not pleased at all. I will be looking into a return. also Microsoft Office will not load properly.
No, I would not recommend this to a friend.
-17points
15out of 47found this review helpful.
Review 8 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

A great laptop

Customer Rating
5.0 out of 5
5.0
Posted by: jenmack
from Burlington, NC
on 01/13/2011
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Fast, lightweight, great price
What's not so great: Battery life is a little short
This is a great laptop! It's fast, much more so than my PC, and does everything I need it to. And I got it at a great price!
I would recommend this to a friend!
+8points
9out of 10found this review helpful.
Review 9 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Great laptop for the money

Customer Rating
5.0 out of 5
5.0
Posted by: jlc77
from charlottesville, va
on 10/18/2010
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
4.0 out of 5
4.0
My research told me this Compaq laptop was a good choice for everyday computing and it definitely is. With a dual core processor and 3MB of memory this machine loads everything - applications, documents, webpages, and videos - quickly. The 250G hard drive is small by today's standards but more than sufficient for my needs. A 4th usb port would be nice and the touchpad could be more responsive, but this is a lot of machine for the price.
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 10 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Not what I was expecting but still useful.

Customer Rating
3.0 out of 5
3.0
Posted by: Nicopotimus
from GA
on 10/17/2010
Value for Price
3.0 out of 5
3.0
Display
4.0 out of 5
4.0
Performance
2.0 out of 5
2.0
Convenience
3.0 out of 5
3.0
What's great about it: Display, portable, decently long charge
What's not so great: Speed of the computer all together. and the speakers.
I needed to find the cheapest fastest computer for a college student. After doing extensive research I expected the processor to be faster however it is only average I have had single core porcessors who are faster and the 3GB of ram doesnt make a noticeable difference. Regardless I havent had any problems with it. Its Speakers are barely audible but that its for problems. I has a nice wide screan. It is very light and runs programs at an average speed. My suggestion is if you need a faster computer , spend more money.
I would recommend this to a friend!
+2points
6out of 10found this review helpful.
Review 11 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

I love everything about my laptop!!!

Customer Rating
5.0 out of 5
5.0
Posted by: 2bspunky
from Tacoma, WA
on 10/09/2010
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: The display - it's like an HD TV it's so clear!!
What's not so great: Can't think of anything, honestly!
My new Compaq laptop is a fantastic machine. I was stunned at how great it works and in particular, was just blown away by the clarity and perfection of the display. The keyboard is quiet and easy to use and the touchpad works really well too (when my hand isn't sweaty!) I've had no problems or issues at all so far and got a great deal by buying online from your store. And by bundling, I even got a multi-function printer/copier/scanner machine for $40! Amazing!! I can't say enough wonderful things about this computer! Whenever I get my next laptop, it'll definitely be a Compaq, for sure!!
I would recommend this to a friend!
+3points
4out of 5found this review helpful.
Review 12 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Love it.

Customer Rating
5.0 out of 5
5.0
Posted by: drpmom3
from Manchester NH
on 10/07/2010
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: everything
What's not so great: could have been less expensive
does everything I wanted and more. Processes quickly. Very happy with product.
I would recommend this to a friend!
+2points
3out of 4found this review helpful.
Review 13 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

This is a great home PC! and for a great price!

Customer Rating
5.0 out of 5
5.0
Posted by: lynny0918
from Virginia Beach, VA
on 10/05/2010
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: bang for the bucks; easy set up; great overall
What's not so great: how long it took to get to the on-site store
I purchased this PC for my husband, his was several years old-one of my hand-me-downs. I have a great HP of my own but when this Compaq arrived, I was anxious to give it a try. I was so pleased. From the ease of set up (it walked you page by page through the process) to turning it on and letting him "try it out", it was amazing. He is a novice computer guy, does what he has to, but now he spends hours on his computer and loves the speed and functionality. I would choose a Compaq for my next computer AND what a great value for the price! You can't beat it.
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 14 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

very good computer

Customer Rating
5.0 out of 5
5.0
Posted by: andrew111
from land O lakes
on 10/05/2010
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: its design and speed
What's not so great: keyboard location , it is located left side compared to regular com keyboard.
this comp is very good because this com has dual core memory to have good multi tasking.
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 15 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

This machine was a great buy for the price.

Customer Rating
5.0 out of 5
5.0
Posted by: jhagan7754
from Ky.
on 10/01/2010
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: easy to setup and use
It is very easy to use. Really fast. My family loves this computer so far. The graphic are are beautiful. The sound is Ok.
Pros: this laptop was my first. it has been great so far
Cons: i haven't found any
I would recommend this to a friend!
+1point
2out of 3found this review helpful.
Review 16 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Works out of box

Customer Rating
5.0 out of 5
5.0
Posted by: ggia
from California
on 09/27/2010
Value for Price
5.0 out of 5
5.0
Display
3.0 out of 5
3.0
Performance
4.0 out of 5
4.0
Convenience
4.0 out of 5
4.0
What's great about it: price, works
What's not so great: worrysome chirping sound
Occasional chirping sound from harddrive after four months. Requires software to make DVD eject button work and is easily deleted. Otherwise works fine out of box. ( I did not buy display.)
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 17 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Lite weight, easy to handle.

Customer Rating
4.0 out of 5
4.0
Posted by: jimco
from Edmond, OK
on 09/27/2010
Value for Price
4.0 out of 5
4.0
Display
5.0 out of 5
5.0
Performance
3.0 out of 5
3.0
Convenience
4.0 out of 5
4.0
What's great about it: Battery life and great display.
What's not so great: A little slower responding to commands than I expected.
I have another laptop with a Intel 4 gig memory. I have ask mant so-called computer experts if there was much difference between Intel and AMD Athlon processors. They assured me there was hardly any difference at all. I thought this unit would comparable at 3 gig memory would be about the same since my other one is over a year old. I am finding this one is a bit slower, a little unhappy, however for the price this is a good computer. Battery is life is good, display is very good. Overall for the price I am satisfied with this laptop.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 18 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Excellent Value Laptop

Customer Rating
4.0 out of 5
4.0
Posted by: mw1955
from Elba, Alabama
on 09/26/2010
Value for Price
5.0 out of 5
5.0
Display
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
Convenience
4.0 out of 5
4.0
What's great about it: ease of operation and speed of opening
What's not so great: Stiff buttons on pointing device
After recieving my laptop, it setup easily and was working for my family within about 15 - 20 minutes. The display is clear and crisp, the sound is adequate, the operating system is much faster than Vista and quite easy to navigate. I would highly recommend this computer for anyone looking for a good general use laptop.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 19 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

Great laptop for the price

Customer Rating
5.0 out of 5
5.0
Posted by: Bl4ckSunshine
from atlanta, ga
on 09/24/2010
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: the price
What's not so great: it's not the best display but for the price can't really be upset about that.
the second cheapest laptop at best buy and by far good enough for internet browsing, email, etc...
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 20 for Compaq 15.6" Presario Laptop - 3GB Memory - 250GB Hard Drive - Black

poor purchase but You get what you pay for

Customer Rating
1.0 out of 5
1.0
Posted by: dumasra
from Oregon
on 09/23/2010
Value for Price
1.0 out of 5
1.0
Display
3.0 out of 5
3.0
Performance
4.0 out of 5
4.0
Convenience
3.0 out of 5
3.0
What's great about it: windows 7 is far superior to Vista
What's not so great: windows 7 when faced with transfering 100 GB of files will drop file and transfer only about 90% of those selected.
A month ago I purchased a NEW Compaq Presario Laptop with AMD Athlon II processor 3GB Ram, 15.6 inch display in black case. SKU number 1114512.
I received in a box marked with SKU1114512 a REFURBISHED Compaq Presario Laptop with AMD Athlon II processor 3GB ram, 15.6 inch display & black case. SKU number is actually 1272098.
How do I know?
That's pretty easy to decide.
1) The keyboard keys were shiny ie they showed definite signs of wear. The computer had been used and used for quite a while.
2) The touch pad left and right click buttons barely function and are erratic as though thoroughly worn out.
the 802.11 n does not operate however the 802,11 g does.
I thought the price was too good to be true.
No, I would not recommend this to a friend.
-2points
1out of 4found this review helpful.
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