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Customer Reviews for Viper SmartStart Module for Most Viper Electronic Security Systems
Viper SmartStart Module for Most Viper Electronic Security Systems
Model: VSM200
SKU: 1228541
UPC: 093207074677
Arm and start your vehicle via an Apple® iPhone®, BlackBerry or Android mobile phone with this SmartStart module that eliminates the need to carry a remote on your key ring. Learn more about Viper SmartStart (View demo)
Average Customer Rating:
3.0
out of 5
(7 Reviews) 7
Rating Snapshot 7 reviews
5 stars
2
4 stars
2
3 stars
0
2 stars
0
1 star
3
57% of customers would recommend this product to a friend
(
4 out of
7)
Customer Reviews for Viper SmartStart Module for Most Viper Electronic Security Systems
Review 1 for Viper SmartStart Module for Most Viper Electronic Security Systems
Android Phone has bugs
Customer Rating
1.0
Value for Price
1.0
Ease of Use
2.0
Quality
1.0
Features
1.0
What's great about it: it works half the time
What's not so great: it works half the time
I have the Viper 5901 alarm w/ Smartstart. The Alarm is great. The Alarm Trigger is great. The Smartstart app is really buggy. It doesn't work half the time and I am being literal. You'll have to pay for the SmartStart App for Androids phones with a 3 yr Contract. I thought it would be a good deal but since it doesnt work, its a pretty bad deal. Their customer service is pretty bad as well. So not professional in any sense. Basically,it feels like they want your money, and they don't care about their customers. Try visting their website mysmartstart.com and go their FAQ's b/c it seems Iphone's are having problems as well. Most of the problems that have occurred happened when the 2.3 update came out. Sorry this so negative, but its a big hassle trying to make this thing work. I hate carrying my keys.
No, I would not recommend this to a friend.
+29points
31out of 33found this review helpful.
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Review 2 for Viper SmartStart Module for Most Viper Electronic Security Systems
I love it.
Customer Rating
5.0
Value for Price
4.0
Ease of Use
5.0
Quality
5.0
Features
5.0
What's great about it: That I can start my car when it isn't even in sight.
What's not so great: So far, nothing. It's all good.
I bought the Smart modular VS200 with the Viper 4103 in Nov. I work in a nursing home, and usually have to park blocks away. I have an Android operated phone. The smart start has worked every time. I loaded the information on my daughters Android operated phone, and she started it up from Wisconsin ( just for giggles and grins!). There was one incident that it had noted the command was not recieved, but when I got to my car, it was in fact running. I have had no problems what so ever, and am very Happy!
I would recommend this to a friend!
+11points
11out of 11found this review helpful.
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Review 3 for Viper SmartStart Module for Most Viper Electronic Security Systems
Don't Buy--Product Has Too Many Bugs/Uninstalled
Customer Rating
1.0
Posted by: USAFAirman
from Montgomery AL
on 02/07/2011
Value for Price
3.0
Ease of Use
1.0
Quality
1.0
Features
4.0
What's great about it: Concept
What's not so great: Too many error messages
Great concept; however, the product works fewer times than it actually works. Without exaggeration, if the device worked 40% of the time I am being generous. I purchased an add-on for a previous Viper Remote Start and a complete unit for my other car using Android phones (Sprint Epic/HTC Hero). Unit keeps give error messages. BB is uninstalling and company is refunding my full service plan. I was unable to determine any correlation of problem such as weather, cell signal strength, distance to vehicle, building construction; heck, I even stood next to the car on a clear sunny day.
No, I would not recommend this to a friend.
+62points
69out of 76found this review helpful.
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Review 4 for Viper SmartStart Module for Most Viper Electronic Security Systems
My Viper 5901 now has Smartstart
Customer Rating
4.0
Posted by: Crabhead
from Baltimore, MD
on 12/14/2010
Value for Price
3.0
Ease of Use
4.0
Quality
4.0
Features
3.0
What's great about it: cool factor with smartphone control
What's not so great: 50 bucks a year
Very happy with the range on my Viper LC3 remote - but now range is not an issue. Just another way to control my system - pretty cool.
I would recommend this to a friend!
+13points
20out of 27found this review helpful.
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Review 5 for Viper SmartStart Module for Most Viper Electronic Security Systems
Added Smartstart to my viper
Customer Rating
4.0
Posted by: Wins
from Rockville Centre, NY
on 12/13/2010
Value for Price
4.0
Ease of Use
4.0
Quality
3.0
Features
3.0
What's great about it: start and unlock from my phone
What's not so great: really, no complaints so far
I've had a viper remote starter for several years, and I was very happy to learn I could add smartstart to it. It's worked great so far and the price was reasonable.
I would recommend this to a friend!
+9points
13out of 17found this review helpful.
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Review 6 for Viper SmartStart Module for Most Viper Electronic Security Systems
Don't be fooled...
Customer Rating
1.0
Posted by: nabmapd
from Green Bay
on 11/30/2010
Value for Price
1.0
Ease of Use
1.0
Quality
1.0
Features
1.0
What's great about it: Hahahaha Nothing
What's not so great: Everything...command errors, non responsive.
I don't usually take the time to write reviews and to be honest this is my first one. I was so disgusted with the purchase of this unit I thought I would give my honest opinion. It works don't get me wrong, but it only 5% of the time. The Iphone app is flakey, slow and sends you error after error messages. I had this unit for 3 days and it worked twice out of the 20 times I tried it. Gives you command errors and it will randomly say incorrect password even tho you didn't touch it. Morning times it will never work. Viper refunded the $99.00 no problem for the 3 years of service, probably b/c they know it is useless. I returned the device and BB took it out no charge. Read the reviews on the Iphone app store it will tell you the same thing. Don't waste your time or money...
No, I would not recommend this to a friend.
+68points
75out of 82found this review helpful.
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Review 7 for Viper SmartStart Module for Most Viper Electronic Security Systems
Amazing Device!
Customer Rating
5.0
Posted by: d1v3rdown
from Patterson, NY
on 10/29/2010
What's great about it: Fast installation
What's not so great: Price could be less
I was excited to find out the the new VSM200 was compatible with my Viper 5900 system. Works great!! Probably will not use it every time I lock/unlock the car, but it will be nice for all those times when I am far away and can't remember if I locked the car, or when someone needs to pickup or drop-off something, I can use my trunk as a mobile locker.
I would recommend this to a friend!
+22points
27out of 32found this review helpful.
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