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Customer Reviews for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Model: KUDC10FXSS
SKU: 1361465
UPC: 883049195667
Clean up to 14 place settings at once with this built-in dishwasher that features 4 stainless-steel wash arms that maximize water spray for a thorough clean. The stainless-steel wash tub enhances the efficiency of the heated dry setting.
Average Customer Rating:
4.2
out of 5
(17 Reviews) 17
Rating Snapshot 17 reviews
5 stars
9
4 stars
5
3 stars
1
2 stars
2
1 star
0
82% of customers would recommend this product to a friend
(
14 out of
17)
Customer Reviews for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Review 1 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Large capacity, quiet, good basic design of racks.
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Easy to load,quiet, and cups don't flip over
What's not so great: Does not have a "dry" only setting
A very good dishwasher. Have been using it for two months. Best Buy has great policy of satisfaction for 60 days--originally bought a Bosch, but the racks were too small to fit daily amount of dishes/cups and it did not have a heated dry cycle. Went back to Best Buy after a week and returned the Bosch for this Kitchen Aid. No extra charges (delivery/install) except for the price, but bought basically same price range. Very good customer service. This Kitchen Aid has built in disposal, heated wash and dry with easy to use controls and extra "frills" like sanitize wash, rinse only and 1-hr wash cycle. Great for family of five.
This product is... Good for delicate dishes, Great for pots & pans, Quiet, Designed to save time and water, Well-matched to my appliances, Easy to load adjustable racks, Able to deliver spotless dishes, Great at drying dishes
About me... Teenage kids, Looking for energy savings, Practical shopper
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 2 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
OK, but...
Customer Rating
4.0
Posted by: wabrahams
from Apopka, FL
on 03/08/2012
Value for Price
3.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Quiet, clean and efficient.
What's not so great: Loose door handle
The purchase and install went smoothly. My wife was very ill and when asked, the installers were very careful to be as quiet as possible. However, the door handle was loose and still is.
This product is... Good for delicate dishes, Quiet, Designed to save time and water, Easy to load adjustable racks, Able to deliver spotless dishes, Great at drying dishes
About me... Practical shopper
I would recommend this to a friend!
-1point
1out of 3found this review helpful.
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Review 3 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
I'm happy cuz she's happy.
Customer Rating
4.0
Posted by: russelp
from El Paso, TX
on 02/21/2012
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
5.0
What's great about it: Looks, Capacity, Ability to Clean, Reputation for Quality.
What's not so great: Short on features/options compared to other brands in this price range.
I'm by no means an expert on dishwashers; with that said, I think this is a good one.
We originally wanted to buy Samsung; we recently replaced our refrigerator, and over-the-range microwave with Samsung, and really like them. So when our dishwasher failed and needed to be replaced we naturally wanted to stay with the same brand; but after reading the negative reviews of the Samsung dishwashers, we decided to look at other brands. Kitchen Aid and Bosch seemed to be the two brands that reviewers are happiest with, and we choose this Kitchen-Aid because we thought it would match our Samsung appliances better, it was on sale (25% off), and in stock at our local Best Buy Store.
We purchased the dishwasher over Presidents Day weekend, when all of the appliance retailers had sales. Best Buy's sales prices were much cheaper than any of the others, on all of the products we looked at. We had the same experience when we purchased our refrigerator and microwave from Best Buy, so kudos to Best Buy for there extremely competitive pricing on appliances.
I picked up and installed the dishwasher myself, everything went very smooth, and I know it was done right. It holds a lot more dishes than our previous dishwasher, and is relatively quiet (about the same as the Maytag we replaced that was also a "quiet" model). It seems to clean very well, we washed one load of dishes that we pre-rinsed and another without rinsing and both loads came out very clean, dry and spot free (using the Jet Dry sample that was included with the machine).
Overall we are very happy with the purchase, but this dishwasher does fall short on features; both when comparing to other brands in the same price range and compared to our old dishwasher. We knew this when we purchased it, but felt that the features were not as important as it's ability to clean and it's reputation for quality. So we decided we could live without all the options. Sometimes less is more. I deducted one star for the light options/feature set.
We originally wanted to buy Samsung; we recently replaced our refrigerator, and over-the-range microwave with Samsung, and really like them. So when our dishwasher failed and needed to be replaced we naturally wanted to stay with the same brand; but after reading the negative reviews of the Samsung dishwashers, we decided to look at other brands. Kitchen Aid and Bosch seemed to be the two brands that reviewers are happiest with, and we choose this Kitchen-Aid because we thought it would match our Samsung appliances better, it was on sale (25% off), and in stock at our local Best Buy Store.
We purchased the dishwasher over Presidents Day weekend, when all of the appliance retailers had sales. Best Buy's sales prices were much cheaper than any of the others, on all of the products we looked at. We had the same experience when we purchased our refrigerator and microwave from Best Buy, so kudos to Best Buy for there extremely competitive pricing on appliances.
I picked up and installed the dishwasher myself, everything went very smooth, and I know it was done right. It holds a lot more dishes than our previous dishwasher, and is relatively quiet (about the same as the Maytag we replaced that was also a "quiet" model). It seems to clean very well, we washed one load of dishes that we pre-rinsed and another without rinsing and both loads came out very clean, dry and spot free (using the Jet Dry sample that was included with the machine).
Overall we are very happy with the purchase, but this dishwasher does fall short on features; both when comparing to other brands in the same price range and compared to our old dishwasher. We knew this when we purchased it, but felt that the features were not as important as it's ability to clean and it's reputation for quality. So we decided we could live without all the options. Sometimes less is more. I deducted one star for the light options/feature set.
This product is... Quiet, Well-matched to my appliances, Able to deliver spotless dishes, Great at drying dishes
About me... Looking for energy savings, Always get the deal, Big Family, Practical shopper, Design conscious
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 4 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Excellent Dishwasher
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
My prior Kitchenaid dishwasher completely died and so i needed to replace it. Given all of my other appliances were Kitchenaid, I was biased to use the same brand. After looking at the other competing products, i decided on this one. This model is signficantly quieter than the one it replaced. I also like the various extra features such as delayed start (note that Best Buy carries a lower model which doesn't have this feature). Overall pleased with the purchase and the installers were top notch.
This product is... Quiet, Able to deliver spotless dishes, Great at drying dishes
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
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Review 5 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Love it!
Customer Rating
5.0
What's great about it: everything
What's not so great: nothing that I have found yet
Extremely quiet and very easy to use controls. Like them hidden as grandkids can't get at them. This unit replaced a Maytag that was 22 years old
This product is... Quiet, Designed to save time and water, Well-matched to my appliances, Easy to load adjustable racks, Able to deliver spotless dishes, Great at drying dishes
About me... Looking for energy savings, Practical shopper
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 6 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Love it
Customer Rating
5.0
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
Bought it for wife for Christmas and she loves it!!!
This product is... Convenient for time-delay, Good for delicate dishes, Quiet, Well-matched to my appliances, Easy to load adjustable racks, Able to deliver spotless dishes, Great at drying dishes
About me... Teenage kids, Looking for energy savings, Always get the deal, An appliance snob
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 7 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Excellent product for the price, very pleased
Customer Rating
4.0
Posted by: KevinfromSimiValley
from Simi Valley, CA
on 01/15/2012
Value for Price
4.0
Quality
5.0
Features
4.0
Performance
4.0
What's great about it: price. look, well built, easy installation
What's not so great: top rack adjustment
My wife and I selected this KitchenAid dishwasher for three reasons: 1. To clean the dishes (isn't this why everyone buys a dishwasher? # 2. It matched our refrigerator and 3. best value: price/quality/look/dependability. We looked at several other brands: Bosch, LG, GE, Electrolux, Frigidaire; but kept coming back to this KitchenAid model. We knew we wanted the stainless steel tub, for quietness and drying. We knew we wanted a dishwasher that ran quietly, our old dishwasher was very loud, and, of course, we wanted a dishwasher that would clean the dishes. Customer reviews from the Best Buy web site and several other sites were very helpful and did help to influence our decision so we are adding our review.
We have now had this dishwasher for a week and have had no complaints at all with its performance. The installation was simple but I have installed dishwashers before and the experience did help. The installation instructions do leave a lot to be desired. For someone not experienced with installation this could be an issue. The dishwasher does clean the dishes well; a big plus, once again, isn't that why everyone buys a dishwasher? This unit does run VERY quiet, don't even know it's running if you're not right in front of it.
The only negative I have come across with this dishwaser so far is the adjustable top rack. It's not easily adjusted and top top rack is not the strongest. This is omething I knew before I bought the unit #I did test the adjustment in the store and did not like, the same was also mentioned in another review I read, but I thought aboiut how many times I would adjust the top rack [not many] and decided it wasn't that critical) The one thing I wish this unit did have, and it is available on more expensive models, I just didn't want it enough to pay more for it, is steam cleaning. I'll probably not miss it though, seems to clean well enough without it.
It's only been a week, far too soon to know how good this dishwasher really is but so far we're very pleased. If that changes, a new review will be written but so far we're pleased.
This product is... Great for pots & pans, Quiet, Well-matched to my appliances, Able to deliver spotless dishes, Great at drying dishes
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
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Review 8 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Love this dishwasher
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Everything!
What's not so great: Nothing so far
I have owned this dishwasher about 2 months and run it at least every other day. I researched all the reviews on Best Buy's website and discovered that Kitchen Aid got the best reviews. We bought this "open box" and got a nice discount, but even without the discount, it's a great dishwasher. It's quiet, cleans well and is beautiful in my kitchen. I especially love the top rack being adjustable. I have some things that are fairly large but are "top rack only" and this accommodates them nicely. I highly recommend it!
This product is... Great for pots & pans, Quiet, Easy to load adjustable racks, Great at drying dishes
About me... Teenage kids, Big Family, Practical shopper
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 9 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Not a good dishwasher
Customer Rating
2.0
Value for Price
2.0
Quality
2.0
Features
3.0
Performance
1.0
What's great about it: Quiet.
What's not so great: Does not do what it is supposed to do, produce spotless dishes and silverware.
I am very disappointed with the performance of this dishwasher as a dishwasher. It looks good and is very quiet. But it does not wash the dishes half as well as the dishwahser it replaced after 12 years of service. Not happy at all. Will tread it in or sell it as soon as possible.
Sorry.
Sorry.
This product is... Quiet
About me... Always get the deal, Practical shopper
No, I would not recommend this to a friend.
-9points
0out of 9found this review helpful.
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Review 10 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Awesome AND beautiful!
Customer Rating
5.0
Posted by: valerie2kids
from Spring, TX
on 11/04/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Wahes and dries dishes perfectly
I absolutely LOVE this dishwasher! I purchased this dishwasher on sale in October 2011 for $260 off the regular price and feel I would still be getting a great deal at full price. The only thing I don't like about it is that when I wash it on Heavy Duty with the Heated Dry option it takes over 2 hours for the entire cycle to run. That is not that big of a deal though. I did not think that I would like the fact that it doesn't have a delay feature, but that doesn't bother me either since this dishwasher is so quiet. This is a replacement for a GE diswasher that was part of their "quiet series" that was so loud it was pathetic.
My dishes come out spotless and do not have to be washed before I load them. All I do is scrape off the food and load. I do use Jet Dry so I haven't had any problem with the dishes drying completely.
This dishwasher is also beautiful! Be prepared to stay busy wiping fingerprints if you have little ones. Mine is old enough that this is not a problem for me.
Don't hesitate to purchase this item as it is certainly worth every penny I spent and more! Now I am looking forward to getting a new KitchenAid french-door refrigerator to match and replace another GE piece of junk!
My dishes come out spotless and do not have to be washed before I load them. All I do is scrape off the food and load. I do use Jet Dry so I haven't had any problem with the dishes drying completely.
This dishwasher is also beautiful! Be prepared to stay busy wiping fingerprints if you have little ones. Mine is old enough that this is not a problem for me.
Don't hesitate to purchase this item as it is certainly worth every penny I spent and more! Now I am looking forward to getting a new KitchenAid french-door refrigerator to match and replace another GE piece of junk!
This product is... Great for pots & pans, Quiet, Designed to save time and water, Able to deliver spotless dishes, Great at drying dishes
About me... Looking for energy savings, Always get the deal, An appliance snob, Design conscious
I would recommend this to a friend!
+15points
21out of 27found this review helpful.
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Review 11 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Good dishwasher for the price
Customer Rating
4.0
Posted by: PDXDishwasher
from Portland, OR
on 11/01/2011
Value for Price
5.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Excellent dishwasher
What's not so great: Avoid having Best Buy install it
We purchased this dishwasher to replace our ASKO dishwasher. We came to the store planning to purchase a $1000 Bosch dishwasher. We were talked into this KitchenAid. The salesman thought the "quietness" would be similar, and the filtration system was superior. I also felt the door opened better - and I preferred the rack system of the KitchenAid. We also got a discounted installation through Best Buy.
The installation was incredibly lousy. I would not do this through Best Buy again. He spent most of the day trying to install it. He was unable to install it with the foam wrap that serves as insulation. I also noticed (after the installer left), the piece which slides under the unit, to help with the noise, wasn't installed either. I ended up paying for a plumber to come out and fix this (the return hose also wasn't installed correctly). Best Buy wouldn't reimburse me for the labor.
After a week, the latch wasn't working right. A service tech came out and stuck a knife in the latch to remedy the issue. This fixed it for another week, before the problem came back. We had to have a new latch part ordered, and then installed. This was nearly a 3 week event before the dishwasher was working perfectly.
The unit itself is great. It IS pretty quiet, but, I still don't think it's as quiet as a BOSCH. The buttons on the top of the door take awhile to get used to. It does a WONDERFUL job in cleaning. We are very satisfied with this aspect.
I should also mention that within the first 30 days, the price of the unit dropped TWICE. I was able to come in both times to get my account adjusted. This savings probably covered my extra labor expenses.
I'd definitely recommend this dishwasher, but, have a certified PLUMBER install it, and WATCH the price of the unit for the first 30 days.
This product is... Quiet, Well-matched to my appliances, Able to deliver spotless dishes
About me... Always get the deal, An appliance snob, Practical shopper, Design conscious
I would recommend this to a friend!
+8points
11out of 14found this review helpful.
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Review 12 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Replacing LG Dishwasher
Customer Rating
5.0
Posted by: dkalista
from McKinney, TX
on 10/26/2011
What's great about it: Does what it said it would do based on reviews.
What's not so great: rack adjustments are limited to fit different shaped dishes.
I was replacing a LG dishwasher that I had no less than 7 repair trips to fix the diswasher because it would not clean dishes. I chose the KitchenAid for two reasons: 1) The brand - I already have a gas stove top, microwave and convection oven and wanted to have the same brand appliances. 2) Based on reviews - searched the internet and this model was rated fairly well.
It was good that I did my homework because the Best Buy rep that processed my order was not too knowledgeable and messed up my order so delivery, removal and installation was not well coordinated.
This product is... Quiet, Well-matched to my appliances, Able to deliver spotless dishes, Great at drying dishes
About me... Looking for energy savings, Always get the deal
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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Review 13 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
A huge disappointment.
Customer Rating
2.0
Posted by: CompradoraJP
from Boston, MA
on 09/08/2011
What's great about it: quiet
What's not so great: hard to use and doesn't clean the dishes
After a great deal of research and shopping, I bought this machine to replace a 12-year-old Kitchenaid that was leaking. Now I wish I had explored repairing my old machine. What I miss: covered compartments for small items; fold-down areas for large items; racks that are well-designed and easily slide in and out (but do not come all the way out if pulled too hard); a control/handle area that shows what point in the wash cycle I'm at - and that doesn't need to be wiped down every time someone touches it; a door that isn't too heavy for me to open; the ability to put dirty dishes in and have them come out clean.
I actually had a service call from Kitchen-aid because I could not believe the machine had been properly installed. It was. Turns out I need to go back to practically pre-washing the dishes and then arrange them very carefully so that the reduced power flow of this energy-efficient unit will hit everywhere.
The only good thing about this unit is that it's quiet. This is the first review I have ever written. I hope people will find it helpful.
This product is... Quiet, but otherwise disappointing in every way
About me... Practical shopper, careful decision-maker
No, I would not recommend this to a friend.
+29points
33out of 37found this review helpful.
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Review 14 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Average Dishwasher
Customer Rating
4.0
Posted by: dedock
from Santee, CA
on 08/15/2011
Value for Price
3.0
Quality
3.0
Features
3.0
Performance
3.0
KitchenAid products tend to be a little more expensive than other appliances and while I do like the looks of the dishwasher and it does a great job with my dishes, I'm sure there are a lot of other appliances on the market that do just as well, and have a few more features for the price.
This product is... Quiet, Designed to save time and water, Well-matched to my appliances, Easy to load adjustable racks, Able to deliver spotless dishes, Great at drying dishes
I would recommend this to a friend!
-5points
8out of 21found this review helpful.
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Review 15 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Amazing quality for the price
Customer Rating
5.0
Posted by: ancientone
from Torrington, CT
on 08/12/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: quality
What's not so great: nothing
All I can say is that I love everything about this quality dishwasher! Kitchen Aid really knows what quality is. It is quiet and does a great job cleaning. For the price you can't beat it. Not to mention that it is Stainless.
This product is... Convenient for time-delay, Good for delicate dishes, Great for pots & pans, Quiet, Designed to save time and water, Well-matched to my appliances, Easy to load adjustable racks, Able to deliver spotless dishes, Great at drying dishes
About me... Always get the deal, An appliance snob, Design conscious
I would recommend this to a friend!
+10points
12out of 14found this review helpful.
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Review 16 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Could be better
Customer Rating
3.0
Posted by: Nightslayer
from Dallas, TX
on 08/10/2011
Value for Price
3.0
Quality
3.0
Features
3.0
Performance
3.0
The sales and delivery process was superb. Product is not bad for the price, but could have been better. The buttons for the wash cycles and options are concealed on the top of the cover, but get turned on inadvertently, real easily. This is not good if you are not paying attention. The layout of the top pull out tray and the placements of the tines make it very difficult to fully utilize the length and breadth of the same. Fairly quiet, but not as I expected it to be. Dishes come out spotless, only if the accompanying drying product is used. Not so great for big pots and pans. Overall an average product.
This product is... Convenient for time-delay, Good for delicate dishes, Quiet, Designed to save time and water, Well-matched to my appliances, Great at drying dishes
About me... Looking for energy savings, Practical shopper
No, I would not recommend this to a friend.
+10points
12out of 14found this review helpful.
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Review 17 for KitchenAid 24" Tall Tub Built-In Dishwasher - Stainless-Steel
Wonderful, very quiet dishwasher
Customer Rating
5.0
Posted by: lvnvjlh
from Las Vegas
on 06/05/2011
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: VERY quiet, lots of space to put dishes, great price, cleans EXCELLENT
What's not so great: would like a few more features but for the price this is worth it!
We've only had our dishwasher for a week but we love it! My husband installed it himself and only took about an hour. We were upgrading from a ten yr old dishwasher and really wanted a quiet, efficient, stainless model. Consumer reports gave all the kitchenAid dishwashers very good ratings so when we saw this one on sale at the store we thought it was a great buy. It is VERY quiet, sometimes having to put your ear up to it to hear if it is running and it has a large area to put your dishes. We went from constantly having to run the dishwasher because it was full, to not being able to fill it! The specs on here say it doesn't have adjustable racks but it does. I do wish that it had delayed and china cycle but seeing the difference in price for a model with those I decided it wasn't worth it! We've been very pleased with our purchase!
I would recommend this to a friend!
+47points
47out of 47found this review helpful.
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