Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

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LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Model: WM3360HVCA
SKU: 1564063
UPC: 048231011556
Thoroughly clean fabrics with this washer that features TrueSteam technology that removes dirt and minimizes wrinkles. The TrueBalance antivibration system reduces operational noise.
Average Customer Rating:
4.812 out of 5
4.8
 out of 
5
(48 Reviews) 48
Open Ratings Snapshot
Rating Snapshot 48 reviews
5 stars
44
4 stars
2
3 stars
0
2 stars
1
1 star
1
96% of customers would recommend this product to a friend 
(
46 out of 48
)
Customer Reviews for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel
Review 1 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Absolutely love it!

Customer Rating
5.0 out of 5
5.0
Posted by: gamaho
from Pensacola, FL
on 04/11/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Everything!
What's not so great: Nothing.
Was buying something else in the store and couldn't resist buying it due to the price. I can now say I really enjoy doing laundry.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls, allergen cycle, music vs buzz when cycle is done
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Great Deal!

Customer Rating
5.0 out of 5
5.0
Posted by: Adebowale
from Houston, TX
on 03/25/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
We bought this waher and dryer pair around Thanksgiving for 699 each. It turned out to be an incredible deal.
As for performance, the washer is super silent and doesn't vibrate at all. Our clothes are noticeably cleaner too. The dryer does it's job well and we like the steam option.
I recommend this pair especially if you can get them at our price or less!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 3 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Best cleaning washing machine

Customer Rating
5.0 out of 5
5.0
Posted by: MrsVtheCleanSweep
from Owings Mills, Md
on 03/24/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Ease of use
What's not so great: na
If you want clean clothes every wash, then this is the washing machine that you should choose. I love all of the options! Ssh, it is so, so quiet and huge inside. I can not wait to use the steam wash feature. I also purchased the dryer which is just as awesome too. I call them the dynamic dual! I rate it 5 out of 5.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Appliance snob, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 4 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

LOVE IT

Customer Rating
5.0 out of 5
5.0
Posted by: helluvannette
from Fishers, IN
on 02/20/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I love my washer. My clothes have never been cleaner. I can't believe the size of the interior. I was my king-sized quilt in it. I never thought I'd use the some of the different cycles, but have been able to use many of them. Love the steam feature. I have never been happier.
This product is or has... All the cycles I need, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Appliance snob, Design conscious
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 5 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Incredible!

Customer Rating
5.0 out of 5
5.0
Posted by: Tske
from Virginia
on 02/08/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Everything!
What's not so great: Nothing!
This washer and dryer set are incredible! This was my first front-loading washer, and I am more than pleased with my purchase. The functions on the washer are great. We really love the steam options, and the dryer does such a great job on getting rid of wrinkles that I haven't ironed since we got the set. The anti-vibration technology really works. Our laundry room is directly off the kitchen, and we can have both washer and dryer running without much extra noise. I have two small children, two dogs, and my husband and I are very active people. Needless to say, I do my fair share of laundry and this washer and dryer just make it a joy instead of a chore! Well worth the price!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
LG 7.4 Cu. Ft. 12-Cycle Ultralarge Capacity Steam Electric Dryer - Graphite Steel
4.9 out of 5(29)
 
 
 
 
 
+4points
4out of 4found this review helpful.
Review 6 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

LOW SIGNAL VOLUME!

Customer Rating
2.0 out of 5
2.0
Posted by: bshortie
from Columbus, OH
on 01/29/2012
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Everything But..............
What's not so great: Extremely Low Signal Level
We have been very happy with our purchase of around 6 months ago or so; however, even on the highest volume level the signal is WAY too low. This goes for the matching dryer/washer as well. If your machines are in a separate laundry room you will never hear when they are finished with just the typical household noises, TV, microwave, radio, etc. even with the door open. Although happy with the performance, if we had known this to be the case, we would have chosen a different set. It seems minor, but our clothes often sit in the washer or dryer for hours until you have that "Oh Shoot!" moment when you realize you had a load in, thus leaving your clothes very wrinkled. This small oversight is such an annoyance it makes laundry duties VERY frustrating. We now set a kitchen timer to help us remember which is ridiculous for as much as these cost. This is such an irritant that I would look elsewhere despite the good performance. They will pay for themselves in 18 months with our water bill reduction.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Heavy Drycleaner, Appliance snob, Parent of kids, Design conscious
No, I would not recommend this to a friend.
-29points
0out of 29found this review helpful.
Review 7 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Great Washer, Great Price

Customer Rating
5.0 out of 5
5.0
Posted by: JKEMN
from St. Paul, MN
on 01/27/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Great price, great washer
What's not so great: Pedestal too expensive
This is a great washer at a great price! I cannot believe how clean it gets our clothes and uses so little water. Quiet too.
Get the pedestal if you are over 4 foot tall. It's way overpriced but a necessity.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+5points
6out of 7found this review helpful.
Review 8 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Great Product!

Customer Rating
5.0 out of 5
5.0
Posted by: Enklein
from Mather, CA
on 01/27/2012
What's great about it: Bang for the buck
What's not so great: Can't think of any...
When we purchased this washer, we had heard great things about the LG washers, but being the skeptical husband, I didn't believe that a washer without an agitator that uses a small amount of water could really get my laundry as clean as my old top loader. After the first load, I was amazed at the results. After a few cycles, my laundry actually started looking fresher and "newer". The machine looks solid! Opening and closing the door gives you that "well built" solid sound. I highly recommend this product!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 9 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Love this washer!

Customer Rating
5.0 out of 5
5.0
Posted by: shays5
from Selinsgrove,PA
on 01/20/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: All the cycles and efficient! It is quiet too.
What's not so great: Time to do a load (trade off is more water efficient).
We got this at Christmas time and a great deal, almost 45% off. I have a family of 5, all kids are in sports non-stop (dirty clothes constantly). This washing machine has so many options, I haven't even tried them all yet. But my clothes come out so clean and fresh smelling. It uses less water than my top loader did. It may take a little longert but is more efficient in the long haul (a plus for me)!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 10 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Great money saver

Customer Rating
5.0 out of 5
5.0
Posted by: chiguire
from Boca Raton, FL
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Energy efficient
Install it and watch your electric bill go down.. We only do washing/drying once a week, when our cleaning lady comes.
I can only smile every time I go to my utility company website and watch my daily consumptiom charts. It uses about 25% less electricity than the previous W&D combination we had.
And as far as quality of the washing, my wife could not be happier.
This product is or has... A great water saver, Energy efficient, A steam cycle, Quiet
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 11 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

This Washer out does anything I've had before

Customer Rating
5.0 out of 5
5.0
Posted by: CoolcatKy
from Billings, MT
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Large capacity (was able to wash a comforter), quiet. Love the end of wash signal.
What's not so great: Can't think of any negatives
We bought this on a super sale before Black Friday. Gravitated towards it because of the price and sale included for buying a set. Couldn't be happier with it. We love the many features and have noticed how much less detergent we use. We had top loaders before and they made so much noise from vibrating back and forth. I actually set a cup of coffee on top of the unit and there weren't any ripples showing up. We also thought it was funny and great that when the washer is done, it plays a little song instead of letting out a loud, annoying buzzing sound. It's super quiet, very efficient, and well worth it. We have been happy with LG products before and buying this washer and its accompanying dryer have vaulted our respect for their brand.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Budget Conscious, Always get the deal
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
LG 7.4 Cu. Ft. 12-Cycle Ultralarge Capacity Steam Electric Dryer - Graphite Steel
4.9 out of 5(29)
 
 
 
 
 
+4points
4out of 4found this review helpful.
Review 12 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Wonderful product for any family

Customer Rating
5.0 out of 5
5.0
Posted by: pepsiann
from Oxon HIll, MD
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Design fits in with other appliances
Have had for five weeks now, and performance so far is excellent.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 13 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Nice washer/dryer

Customer Rating
5.0 out of 5
5.0
Posted by: AnotherPlasmaGuy
from FL
on 01/16/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Both units work great. Lots of features (almost too many actually). The delivery people showed up on time (which was also a nice surprise). I also bought the stacking kit, but haven't used it yet. More news after I do that.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 14 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

love this washer

Customer Rating
5.0 out of 5
5.0
Posted by: gurmi
from visalia,ca
on 01/15/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: steam washer
i love this washer ,has so many options ,steam wash is great ,,my clothes looks new after wash ,i had so many problems with my old washer ,,my clothes were getting short after washing in hot water ,but this one is amazing ,works well..its is anti vibrant i haven't heard any noise ;s......
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 15 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Great features

Customer Rating
5.0 out of 5
5.0
Posted by: Oldsage9
from Little Rock, AR
on 01/15/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Features
What's not so great: A little loud with unbalanced load when spinning
My first front loader, works great, many choices for types of load, getting used to the way it works takes some time, but is very efficient and have no problems. The only bad thing, not about this particular washer, but front loaders in general. Tend to drop small items on the floor when transferring from the washer to the dryer.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Appliance snob, Design conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 16 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

this is my favorite appliance in the house

Customer Rating
5.0 out of 5
5.0
Posted by: camher
from Largo, Fl
on 01/14/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I went from a top loader to this side loader and I couldn't be happier. I am convinced that my clothes now will last longer due to not having the agitation of the top loader. I can fit a huge amount of clothes in this washer. As soon as I got it I washed all my pillows, sleeping bags and comforters. All of them did great and fit. The clothes come out clean and its worth the longer wash time. I have also used the quick wash feature that takes 15 minutes for something we needed right away and it worked great as well. I had my father in law build a stand to put it on the exact specifications of the drawer they sell and it works great and saved me a bunch of $. It has a cool feature that allows you to have the door stay cracked open when not in use so the inside doesn't get stinky. Every time aI do the wash it puts a smile on my face.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out
About me... Teenage kids, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 17 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Quiet, efficient, and full of features

Customer Rating
5.0 out of 5
5.0
Posted by: Techaholicshopper
from Auburn, WA
on 01/13/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Quiet
What's not so great: Needs to be raised up for comfortable loading
I was looking for a way to quiet down the washer and dryer that are in a closet / room off of my family room. I was replacing some top loading models. I have had it for a couple months. It exceeded my expectations for quiet I can barely hear it working while watching my TV. It uses so little water and will fit my king sized comforter that I was unable to wash in my top loader. They are a little low to load so I made my own pedestal to raise it up. They do sell some but for big dollars. I would recommend raising it up. The size was larger and the doors have to swing out so make sure you have enough room for all that. It does a great job of getting clothes clean and the speed that the spin cycle uses removes so much water that the dryer is quick to finish the job. I did my research and this is supposed to be the most energy efficient pair for the money. I work with hydraulic oil and my clothes get messed up. This machine does as good as my old machine at getting the oil out with the added feature of the pre-soak with detergent works so much better. I have little need for the steam but know that when we have a virus in the house we use it for trying to keep it at bay. The one feature that i didn't expect to work as well as it did was the auto balancing. It works so well at keeping me from having to fix the (bang-bang-bang). That also added to the quiet operation of the washing machine. The dryer that paired with it works great too.
This product is or has... Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Quiet
About me... Looking for energy savings, Budget Conscious, Parent of kids, Design conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 18 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Goes about its job quietly

Customer Rating
5.0 out of 5
5.0
Posted by: tamman
from Minneapolis, MN
on 01/13/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Looks great and works
This is without a doubt the best washer I have ever owned. I bought a front load in the mid 90's and it was loud and shook the whole house. This machine is dead quiet and stable. Highly recommend.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Appliance snob, Design conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 19 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

So far so good

Customer Rating
4.0 out of 5
4.0
Posted by: Dotys5
from Rancho Palos Verdes
on 01/11/2012
What's great about it: Easy to use, looks great
What's not so great: Long allergy cycle
No problems,.Allergy cycle is a little long but does a great job!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Parent of kids
I would recommend this to a friend!
-3points
0out of 3found this review helpful.
Review 20 for LG SteamWasher 3.9 Cu. Ft. 12-Cycle Extra-Large Capacity Steam Washer - Graphite Steel

Wonderful

Customer Rating
5.0 out of 5
5.0
Posted by: hiddimo
on 01/11/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
We got these super on sale at best buy! We bought them originally for 1000 each, but then they went on super sale the week of Thanksgiving and they dropped to $700 each! What a deal! BestBuy was fantastic during the whole process, the delivery was great and they came right when they said they would. They held to their word and refunded the price change directly to my card and I was in and out with my $600 price change within a couple of minutes. The washer and dryer are fantastic...I've never had better machines! The only thing I don't like is that I have to leave the door of the washer open in order to avoid mildew smells.
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Appliance snob, Always get the deal
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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