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Customer Reviews for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Model: 40592
SKU: 1717037
UPC: 656292405926
This executive chair features ergo-contoured cushions and padded arm rests for staying comfortable. The lumbar form provides back support while you work.
Average Customer Rating:
4.2
out of 5
(14 Reviews) 14
Rating Snapshot 14 reviews
5 stars
9
4 stars
3
3 stars
0
2 stars
0
1 star
2
86% of customers would recommend this product to a friend
(
12 out of
14)
Customer Reviews for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Review 1 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Comfortable!
Customer Rating
4.0
Value for Price
4.0
Appearance
5.0
Comfort
4.0
Ease of assembly
4.0
What's great about it: Slanted padded arm rests.
I have neck and shoulder issues and have found this chair to be very comfortable, even after long hours.
I would recommend this to a friend!
0points
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Review 2 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Computer Chair
Customer Rating
5.0
Value for Price
4.0
Appearance
5.0
Comfort
5.0
Ease of assembly
4.0
What's great about it: The chair is very comfortable and rolls very smooth.
I am very happy with the quality and comfort of the chairs. We purchased two of them. They were easy to assemble.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 3 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
nice color option
Customer Rating
4.0
Posted by: lotharb
from vista, ca
on 04/11/2012
Value for Price
3.0
Appearance
4.0
Comfort
5.0
Ease of assembly
5.0
What's great about it: comfort
What's not so great: silver paint chips easily
Nice chair, however silverbase base and arm rests are plastic with silver paint. The paint is prone to chiping. Bought two chairs, one already had a chip on the base out of the box.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 4 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Replacement Arm
Customer Rating
5.0
Value for Price
4.0
Appearance
5.0
Comfort
4.0
Ease of assembly
4.0
What's great about it: GREAT Customer Service
What's not so great: It's going to wear out some day :(
I am totally blown away by this company's (True Innovations) customer service.
I had an arm mechanism break and I got all the necessary info off the bottom of the chair seat #model #, SKU, etc.), made the call to their 800 number, gave them the info, and they told me that they could not replace the broken mechanism in the arm but they would send me another arm...at NO COST to me. Gave me an ORDER # to follow-up with and that was that.
Today, about 45 days later, I received not only the left arm replacement but also the RIGHT arm replacement as well. WOW!
When this chairs finally wears out...I'm buying another True Innovations chair after this kind of service.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 5 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Terrible Customer Service
Customer Rating
1.0
Posted by: eddieg27
from Alabama
on 01/21/2012
Value for Price
3.0
Appearance
3.0
Comfort
4.0
Ease of assembly
4.0
After a few months, the "leather" arms of the chair began to break apart and flake off. I contacted True Innovations customer service and was put on a waiting list for the replacement parts. Several months have gone by and I continue to be told that the replacement parts will be sent to me shortly.
True Innovations sells cheap, low quality chairs from China and apparently has no interest in standing behind their products. I strongly recommend that you buy another brand!
No, I would not recommend this to a friend.
+3points
3out of 3found this review helpful.
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Review 6 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Comfortable chair
Customer Rating
5.0
Posted by: Stalker1
from Houston, Tx
on 01/18/2012
What's great about it: comfortable
Great chair
Easy to put together
Nice look
Comfortable
Easy to put together
Nice look
Comfortable
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 7 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Liked it so much I bought a second one for my wife
Customer Rating
5.0
Posted by: dperky
from Missouri
on 01/15/2012
Value for Price
5.0
Appearance
5.0
Comfort
5.0
Ease of assembly
5.0
What's great about it: Very comfotable and sturdy.
What's not so great: Can't think of anything.
I knew that when I replaced my old hard chair in my office that I was going to want to get a good quality chair. There were several chairs in the store to choose from but I kept coming back to this one. I just kept thinking...yeah it's kind of pricey, but will saving $40 or $50 be worth it if the chair I get doesn't hold up or isn't comfortable.
This chair is sturdy and has a metal base, not plastic like some cheaper chairs. I have had the plastic bases break and when that happens you just have to toss it. When I sat in this chair I just it just felt so comfortable I knew that when I had to spend several hours at a time in it, I would really be thankful I picked this one.
The chair was very easy to assemble and I have had it for a few months now and just love it. I started feeling guilty after a while because my wife still had a hard chair like the one I had before. I went ahead bought her one online and got it for a little less. They were having a special where they were offering free shipping so buying it that way saved me a 90 mile trip to the store. My wife is as tickled with her chair as I am with mine.
I highly recommend this chair to anyone who spends a lot of time in their office chair and understand how important a comfortable chair can be to making that time more pleasant.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 8 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Great Chair
Customer Rating
5.0
Value for Price
5.0
Appearance
5.0
Comfort
5.0
Ease of assembly
5.0
We just recently replaced our 4 year old computer chair with this chair and what a difference. A great chair with great comfort.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 9 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Poor Construction
Customer Rating
1.0
Posted by: RightLeaner
from St. Paul, MN
on 10/06/2011
Value for Price
1.0
Appearance
1.0
Comfort
1.0
Ease of assembly
4.0
What's great about it: Showroom model was comfortable, nice arm rests
What's not so great: 2 defective chairs in a row, can't get it apart to return it.
When I spent $200 for a chair I assumed the company that had made it did some QA.
Brought the first chair home from the store and opened the box. The first piece I pulled out of the plastic wrap, which was the wheel base was very scratched up and one of the plastic caps that cover the ends of this piece was cracked on the surface, had the notch that holds it in place broken off and the glue that was supposed to hold it in place was... well... not glued.
Thinking I got a defective unit I returned it to the store to get another one. When I got this one home (the last one the store had), I pulled all the pieces out of the plastic wrap and was pleased to find that everything seemed to be new and shinny. Took me about 30 minutes to get it all together and was ready to sit down in comfort as I had on the store showroom model... Sat down and I felt something was odd... it took me a minute to figure it out but I realized that the chair leans a bit more than slightly to the right.
Thinking I had put it together wrong or that some piece just hadnt snapped yet I looked underneath and was sadface to discover that the weld that hold the base of the seat to the shaft of the chair was a bit more than slightly off, which was exacerbated the further away from the weld the chair goes up.
Now the chair is less comfortable than my 12 year old broken chair I was replacing. As I write this I can feel a knot forming in my back (the back support was the reason I got this specific chair).
Now to go back for a third time to the store which takes me about an hour round trip to return the chair... But oh no!!! the base is stuck to the shaft so it wont fit in my truck unless I take the topper off...
I'm sure there are chairs that work like they are supposed to as I sat in one at the store (why cant i have that one) but 2 defective chairs in a row means either I should play the lottery today or the company has poor QA.
No, I would not recommend this to a friend.
-3points
6out of 15found this review helpful.
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Review 10 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
wonderful chair
Customer Rating
5.0
Value for Price
5.0
Appearance
5.0
Comfort
5.0
Ease of assembly
4.0
What's great about it: the comfort
What's not so great: easier to spend more time on the computer
Putting it together was not as easy as the salesman said but it was not to bad. It is one of the most comfortable computer chairs I have ever had. It rolls easy and is very comfortable to be in for longer times. The only bad thing is I tend to spend more time on the computer with this chair than I did with the last one.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 11 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Seems comfortable enough
Customer Rating
4.0
Value for Price
3.0
Appearance
5.0
Comfort
4.0
Ease of assembly
4.0
What's great about it: Comfortable, fairly sturdy
What's not so great: Sticky during heat
Having had a couple of recent disasters buying chairs for my computer desk, I was hesitant on what I should get. The last one was from same manufacturer as this chair, and it fell apart because a bolt broke off in the hole, and I didn't have a receipt anymore, so I was stuck. So, I was nervous about this one.
So far, so good. It assembled easily enough. It seems sturdy after assembling. One thing I like is that the arm rests fasten to the back using 2 bolts per arm rest, not 1 bolt like this company's cheaper chairs do. Their chairs with only one bolt cost less, but there is too much force being applied to the one bolt which caused my previous chair failure. This, with its two bolts, seems to be holding together well. I have had it for a couple months, and I also haven't needed to tighten any of the bolts yet.
It is fairly comfortable, and tilts back well. The "leather" covering this one is made out of does tend to get sweaty and sticky though, so have an AC in the room where this chair is during the warm months. Cloth won't have that problem.
I only give it 4 stars since I wish this was more like one of those office "task chairs" with the adjustable arm rests. I like to get the arm rests completely out of the way so they don't interfere with the keyboard tray. These arms rests keep me from pulling the tray right up close to me, as the tray gets blocked by the arm rests. But, I didn't want to pay $500 or more for one of those.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 12 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Excellent Chair
Customer Rating
5.0
Posted by: ybarrera
from Brownsville, TX
on 08/23/2011
Value for Price
5.0
Appearance
5.0
Comfort
5.0
Ease of assembly
5.0
What's great about it: Cushions
What's not so great: Plastic arm rest support
My husband and I recently purchased this executive chair. It was easy to follow the inserted instructions.
We purchased this chair for our home office and looks incredible!
We purchased this chair for our home office and looks incredible!
I would recommend this to a friend!
-1point
1out of 3found this review helpful.
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Review 13 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Awesome chair
Customer Rating
5.0
Value for Price
5.0
Appearance
5.0
Comfort
5.0
Ease of assembly
5.0
What's great about it: appearance, height
What's not so great: screw covers fall out and can see the screws on the side of the chair.
Sits a little higher than most chairs, a feature that I love! ultra comfortable, no issues with sitting in this thing for 6-8 hours a day.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 14 for True Innovations Simply Comfortable Bonded Leather Executive Chair - Roasted Chestnut
Very comfortable, stylish, and sturdy chair
Customer Rating
5.0
Value for Price
5.0
Appearance
5.0
Comfort
5.0
Ease of assembly
5.0
What's great about it: Comfortable, Stylish, and Sturdy
What's not so great: Price
I love my new chair. I spend countless hours working on the computer and needed something that was not only comfortable but good looking and quality. This chair has met or exceeded all my expectations so far.
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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