Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Model: LCRT2010ST
SKU: 1792151
UPC: 048231317238
Quickly cook or heat food with this full-size microwave that features 7 sensor cook and 6 auto cook options for versatility. The EasyClean interior allows you to easily clean up spills or other messes.
Average Customer Rating:
3.815 out of 5
3.8
 out of 
5
(27 Reviews) 27
Open Ratings Snapshot
Rating Snapshot 27 reviews
5 stars
13
4 stars
6
3 stars
2
2 stars
2
1 star
4
70% of customers would recommend this product to a friend 
(
19 out of 27
)
Customer Questions & Answers:
10 Questions | 12 Answers
Customer Reviews for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel
Review 1 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

If you need a great microwave this is the one!!

Customer Rating
5.0 out of 5
5.0
Posted by: Anonymous
from Greenville, SC
on 05/16/2012
What's great about it: Ease of use and it cooks great
What's not so great: There are none
This the best microwave for either a pro or a newbie
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Big Family, All about design, retired executive chef
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

No happy. Photo doesn't match actual product

Customer Rating
2.0 out of 5
2.0
Posted by: AtlantaAnonymous
from Atlanta, GA
on 05/07/2012
What's great about it: Large, stainless matches our other stainless appliances
What's not so great: The keypad is too gray/very difficult to see. It doesn't match the photo online nor the LG oven keypad
I bought this item to match the wall oven we just bought a couple of months ago. The photo of the microwave online made it look like it would match the keypad on the oven......but it really doesn't in actuality. The keypad on the microwave has more gray numbers/keys while the oven has white. It's very difficult to see the numbers. It also cheapens the look. Our microwave is stored on a shelf above the wall oven and it's difficult to see the numbers/keys. Just go to the store and compare the keypads among the microwaves and you'll see what I'm talking about.
This product is or has... Quiet, Big enough to handle large items, Easy to clean
About me... Parent of kids
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Review 3 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Great Microwave

Customer Rating
5.0 out of 5
5.0
Posted by: iamgirl
from Durham, NC
on 04/26/2012
What's great about it: Easy set up, easy to use, reasonable price
My 8 year old GE microwave just stopped working one day, so I had to purchase a new one. My husband did some research on the internet, and we decided on an LG. We selected this model over a "fancier" one with more features, and we have been completely satisfied. The controls are very intuitive (meaning I didn't have to study the manual to figure out how to use it!).
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Casual Cook
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 4 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

This is a great Microwave!!!

Customer Rating
5.0 out of 5
5.0
Posted by: ColdInWisconsin
from Wisconsin
on 04/11/2012
This is a great Microwave! We have had other Microwaves but this one really is great. I never do reviews but read them all the time before I buy. This is really a great Microwave and if you're thinking about getting it, think no further, it does the job!!!
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Teenage kids, Big Family, Parent of kids, Brand conscious
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 5 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Extra roomy and fast

Customer Rating
5.0 out of 5
5.0
Posted by: jillybean23
from Marengo, Iowa
on 04/02/2012
Perfect popcorn in 2 minutes, Extra roomy with the curved back and great interior color.
This product is or has... Shortcut keys that save time, A turntable that cooks evenly, The power to cook quickly!, Big enough to handle large items, Easy to clean
About me... Casual Cook, All about design
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Love the curved design, lots of features

Customer Rating
5.0 out of 5
5.0
Posted by: amydawn319
from Lincoln, NE
on 03/22/2012
What's great about it: Pretty much everything you'd ever want in a microwave.
What's not so great: Nothing. It's PERFECT.
Purchased this microwave to replace our kitchen microwave that now rests in peace after many years of service. :) We have an LG plasma tv and LG cell phones, so I was biased to the brand already because we LOVE LG. And this microwave is no exception. The curved corners inside are amazing...SO easy to clean. No pesky corners to get to. And the features are great...very easy to operate, and super-powerful. My test for a microwave is how well it can pop a bag of popcorn, and this one left only about 5 kernels left unpopped before I had to stop it to avoid burning the bag. Well worth the price if you are comparing between models. Also, it's very well-lit so you can keep an eye on your food. LOVE this. LG remains my favorite brand.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Teenage kids, Big Family, Parent of kids, Brand conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 7 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Even better than the one I had!

Customer Rating
5.0 out of 5
5.0
Posted by: LadyB86
from Wisconsin
on 03/08/2012
What's great about it: True cooking times!
What's not so great: None so far!
I truly fell in love with this microwave. It pops my popcorn to the last kernel without burning like my last one did. I have much more room in the inside which was something I was looking for and the color blends right in with my other appliances. I would definitely recommend this product! I am a true fan of LG for life!
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, A vent system over range, Big enough to handle large items, Easy to clean
About me... Teenage kids, Looking for energy savings, Big Family, Parent of kids, Brand conscious, All about design
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 8 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Fine features, good value

Customer Rating
5.0 out of 5
5.0
Posted by: OleFred
from Richfield, OHFine features
on 02/15/2012
What's great about it: Works as expected
What's not so great: Nothing, so far
This large microwave easily handles large items. It has 30% more power than our old one that died after almost 20 years. We use the EZ ON feature (30 sec, full power) the most, but also timed cooking with reduced power levels for some items. We have not used the program features much since we have a good idea of what most dishes require. We simply reduce the time by 30% in view of the higher power. Popcorn is the exception, where we use the program often. The interior is very well contoured for easy cleaning. We've only had it a month or so, so we hope it lasts as well as the old one. The price was very reasonable.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... favors performance & value
I would recommend this to a friend!
0points
2out of 4found this review helpful.
Review 9 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

a tid bit too large for our space

Customer Rating
4.0 out of 5
4.0
Posted by: Ythelovely1
from New York
on 02/02/2012
I was excited when I received the microwave. It was quite stylish in terms of electronics, with a large interior cabinet. unfortunately it was just a little to large for the shelf cutout we have in our office kitchen, so we had to return it. It was kinda heavy, but I toted it through the streets of Manhattan to a local best buy, who accepted it with no problem. i was interested in swapping it for a slightly smaller unit, but they didn't carry any in the store, so I ended up going with another manufacturer.
This product is or has... Big enough to handle large items
About me... Looking for energy savings, Parent of kids, All about design
I would recommend this to a friend!
-1point
1out of 3found this review helpful.
Review 10 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Love This Microwave

Customer Rating
4.0 out of 5
4.0
Posted by: Casualty
from Burlington, NC
on 01/20/2012
What's great about it: Fast cooking...
What's not so great: Only complaint is that the door closes way to easy...
We have had the microwave for a little over a month now...It has been great. We have had to adjust to the higher wattage, but that just means our food is getting done quicker!
This product is or has... Shortcut keys that save time, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Teenage kids, Parent of kids, Brand conscious
I would recommend this to a friend!
+4points
5out of 6found this review helpful.
Review 11 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Cooking in the dark.

Customer Rating
2.0 out of 5
2.0
Posted by: Technical
from MA
on 01/12/2012
What's great about it: Never got that far.
What's not so great: Can't see what you're doing.
Bought this unit to replace a Panasonic damaged in a power surge. Found that the key pad and interior was too dark to make settings or watch the item cook without additional lighting. Couldn't just walk into the kitchen and reheat a drink without a flashlight. Returned the LG and bought a new Panasonic again.
This product is or has... prince of darkness
About me... Brand conscious, All about design
No, I would not recommend this to a friend.
 
Other Best Buy Products I Recommend
 
+1point
4out of 7found this review helpful.
Review 12 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

It's been good

Customer Rating
5.0 out of 5
5.0
Posted by: nclair
from pontiac,mi
on 01/11/2012
What's great about it: heats up fast, looks good too
What's not so great: none
We brought this microwave after thanksgiving. It heats up food fast very roomy too. Looks good .I also like to melt butter for baking , it works great so far. We did buy it because of the name. Lg appliances has all work good for us.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Casual Cook, Brand conscious, All about design
I would recommend this to a friend!
+4points
5out of 6found this review helpful.
Review 13 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Good full-size microwave

Customer Rating
4.0 out of 5
4.0
Posted by: Influence
from NJ
on 01/10/2012
Overall, it does the job intended: it cooks well and is relatively quiet. Good features and functionality. The curved inner liner is very easy to clean. Pleasing aesthetics as well. Sadly, it was just a bit too large for our countertop so we returned it for a smaller model. I only wish LG's smaller 1.5 cubic foot microwave had the same overall look of this model instead of the cheap looking silver plastic.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
I would recommend this to a friend!
+2points
3out of 4found this review helpful.
Review 14 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

beware

Customer Rating
1.0 out of 5
1.0
Posted by: vango12
from San Antonio. TX
on 01/06/2012
What's great about it: looks good ... but looks are decieving
What's not so great: did not work but looked great!!
My over the oven microwave went out the day before Christmas ... went to BB and got the LG ... worked for a couple of days but had strange noise ... by New Years it was not heating and the outside of the box was extreamly hot to the touch... called service and was told to have it fixed and I would have to pack up and take to service dealer... no way ... took back to Best Buy ... No Problems with return... but I did not get the sale price on the next one I purchased ... NOT LG oh... almost forgot ... the vents on the unit never worked correctly.. steam was rolling out as the door opened even when it was working
This product is or has... not well made
About me... needed in a pinch
No, I would not recommend this to a friend.
+6points
6out of 6found this review helpful.
Review 15 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

"Life's Good"... unless you want customer service

Customer Rating
1.0 out of 5
1.0
Posted by: BinaryJones
from IL
on 01/05/2012
What's great about it: Certainly not the quality control or the customer service.
We are on our second unit of this model in the same as many days. The first one was had a point-like dent in stainless on the door. There was no sign of damage to the box to indicate where it came from. The second one we have sitting here has the stainless on the door misaligned, a scratch in the glass and a scuff on the hinge side of the door. Shame on me for not opening it all the way up in the store (I did open it to feel for any dents, but didn't remove the thin foam wrap). Now I must say, the service at Best Buy was outstanding, it is the service from LG that is horrific.
I called and spoke to the LG customer service, explained my situation and asked if a replacement door could be sent versus going through the hassle again to package everything up and take it into the store. The rep gave me a long speech about how diagnostics would need to be done to determine who was at fault and whether it was a mfg defect or not. I explained to him exactly what the situation was and he said the only option for me is to take it back to the store. Not so much as a "hey, sorry for the inconvenience big guy". I explained how displeased I was with the experience and that if I have to package this thing back up again, this will be the last business LG has of ours. The response? "OK". End of conversation. I have had other LG products that worked fine, no customer service needed, but after finding out that a company will not lift 1/2 a finger to help you out, I would rather spend my money elsewhere. When we had an issue with our Samsung refrigerator, I read them our receipt and BAM, a service person at our door with a new control panel. LG could go to learn a thing or two from them. This unit will be returned as well tomorrow.
Best Buy and their customer service team: 5 Stars
LG and the abysmal experience: 0 Stars
No, I would not recommend this to a friend.
+1point
3out of 5found this review helpful.
Review 16 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Microwave lasted 2 months

Customer Rating
1.0 out of 5
1.0
Posted by: TimB938
from Pittsburgh
on 01/05/2012
Got it for the office in September and was broken by November. Every time I close the door it automatically turns on for no reason. I open the door it turns off. Would take 3 weeks to have it sent away for repair. Quite frankly if I pay this much for a microwave I don't want it repaired, I want a new one. They can repair it on their own time. An office without a microwave for lunches for 3 weeks is a bad deal. Not getting another LG microwave any time soon.
No, I would not recommend this to a friend.
+1point
2out of 3found this review helpful.
Review 17 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

We'll see

Customer Rating
4.0 out of 5
4.0
Posted by: Anonymous
from Richmond, Va
on 12/08/2011
What's great about it: The size and ease of use
What's not so great: It is noisy and doesn't have a beeper shut off.
Just purchased this one. Looked at it online, then went to view it in person. I liked how big the interior is, much larger than than the full sized over-the range one we had at the old house. I am happy as can be with it, except for the annoying beeping. The old one has a dimming/ off feature for the beep, which I miss, as this one beeps so loudly and doesn't stop until you manually stop it. After reading some of the reviews, all I can do is hope it lasts. I did buy the extended warranty, which helps ease my mind in case it does burnout in a short time period.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Big enough to handle large items, Easy to clean, noisy
About me... Casual Cook, new home owner
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 18 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

looks great, works OK

Customer Rating
3.0 out of 5
3.0
Posted by: poodleman
from West Fargo, ND
on 10/26/2011
What's great about it: looks good
What's not so great: nothing....yet!
I swore I would never buy another LG product of any kind after the bad television and terrible customer service I got from LG several years ago. Hopefully this product performs as expected so as I don't need to experience any contact with LG.
This product is or has... Big enough to handle large items
About me... Brand conscious, All about design
No, I would not recommend this to a friend.
-16points
2out of 20found this review helpful.
Review 19 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Works great

Customer Rating
5.0 out of 5
5.0
Posted by: Lutefisks
from Spanaway, WA
on 10/12/2011
What's great about it: Easy to operate
What's not so great: Nags you to remove contents after they finish cooking.
This microwave has several features we really like. First, it has a dark interior that does not show splatter like all the white ones. Second, LG rounded the backside, which makes the microwave easier to clean and less prone to collect food particles. Third, the display informs the user how to operate a feature of the microwave whenever you press a button. Fourth, it seems sturdy with no cheap look or feel. The only minor annoyance involves a beeper that periodically reminds the user to remove the contents until it senses the door opened.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Big enough to handle large items, Easy to clean
About me... All about design
I would recommend this to a friend!
+9points
11out of 13found this review helpful.
Review 20 for LG 2.0 Cu. Ft. Full-Size Microwave - Stainless-Steel

Pretty good so far

Customer Rating
4.0 out of 5
4.0
Posted by: HippieB
from Moody,Ala
on 09/17/2011
Key pad a little hard to see in low light.
So far we like the way it works.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... All about design
I would recommend this to a friend!
0points
2out of 4found this review helpful.
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