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Customer Reviews for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Model: DV331AEW/XAA
SKU: 1933334
UPC: 036725560802
This dryer features sensor drying technology and 9 drying cycles to properly dry a variety of fabrics. Noise-reduction technology ensures quiet operation so you're not disturbed when doing other activities.
Average Customer Rating:
4.5
out of 5
(31 Reviews) 31
Rating Snapshot 31 reviews
5 stars
20
4 stars
8
3 stars
0
2 stars
3
1 star
0
90% of customers would recommend this product to a friend
(
28 out of
31)
Customer Reviews for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Review 1 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
great dryer for the price.
Customer Rating
4.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
4.0
What's great about it: features and noise level
What's not so great: eratic timer
Nice looking dryer with great features at a terrific price. Make sure you get the pedestal. Timer works and then does not work usually shutting down long before the programmed time. Will have serviced. Otherwise Love this machine.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need, looks good
About me... Teenage kids, Looking for energy savings, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
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Review 2 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Love this dryer
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Everything
What's not so great: nothing left to be desired
Great value and excellent product. Has everything we were looking for. This product has a great price tag that more expensive dryer offer.
Highly recommended!!
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Looking for energy savings, Appliance snob, Always get the deal
I would recommend this to a friend!
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Review 3 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
This dryer is stupendous!
Customer Rating
4.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
We are very pleased with our Samsung Washer & Dryer. We got a great deal on the machines and the pedestals... and we enjoy the musical interlude at the end of the cycle.
This product is or has... A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Budget Conscious, Always get the deal
I would recommend this to a friend!
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Review 4 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Broken already!
Customer Rating
2.0
Value for Price
3.0
Quality
1.0
Features
5.0
Performance
2.0
What's not so great: New and broken! Bad lint trap design!
Have owned this dryer a little over a month and already having problems. The dryer began making clicking noises. A Geek Squad technician determined a pulley and the belt already need to be replaced. He also noted considerable lint in the discharge due to a poorly designed lint trap. He said it looks as though the dryer will need to be dismantled and cleaned every 6 months if this blow by continues. Junk! Broken after a month and a half! We are having similar luck with the matching washing machine.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need
About me... Parent of kids
No, I would not recommend this to a friend.
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Review 5 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Would have given 4 1/2 stars if I could
Customer Rating
4.0
Value for Price
5.0
Quality
4.0
Features
5.0
Performance
4.0
What's great about it: Automatic drying times
What's not so great: Hard to read the cycle indicator
Like many, I bought this after Thanksgiving for $549. It was a great deal considering the features and seeing the price now confirms that. The pros are: large capacity, nice look, a lot of features. It does a great job drying and the moisture sensor is just about perfect at determining exactly how long the dryer needs to run to get the clothes dry. This is a huge energy saver considering my old dry only had a timer and I'm sure I wasted a lot of energy running it longer than necessary. I have found the only problem with this feature is when drying large blankets or sheets that get bunched up and it can't sense the moisture trapped in the middle. I just use the additional time feature for this and re position the blanket a few times.
A couple of the minor negatives are: the cycle indicator is sometimes hard to read when the laundry room is lit up and it tends to be annoying how quickly the machine turns off after drying a load. Not a big deal to turn it back on, but it would be nice for the light inside to stay on before I transfer the wet clothes over. I haven't used the steam feature too much, but like mentioned before, don't expect dress shirts to look neatly pressed. It is better used to steam out odors and wrinkles from jeans and other less formal wear.
The one main problem I did encounter was a major rattling sound when running after about six weeks of ownership. When working correctly, the dryer is very quiet, so when the rattle began, it was very apparent. I called customer service and they were very quick at sending out a repair person the next day. It ended up being a stretched belt from what the repair man suspected was from over loading. This very well may have been the case, but I don't make it a habit. I was under the impression that these washers and dryers could handle huge loads. So I was informed to be careful and not load the washer or dryer more than 70% capacity.
Overall, great dryer and I would recommend it.
This product is or has... A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+2points
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Review 6 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Good Machine but...
Customer Rating
4.0
Posted by: JT51
from Carmel, NY
on 02/14/2012
Value for Price
5.0
Quality
4.0
Features
5.0
Performance
4.0
What's great about it: Capacity and Vibration Reduction Technology
What's not so great: Height of the controls when stacked and the steam isn't great.
I bought this machine for $549 on a special sale. If it wasn't for that I don't think I would spend the extra money for the steam. It helps but I still have to iron some things. If I had to pay full price, I would buy the Samsung model 210 or 220. Also, I have the units stacked and I would point out that I think you have to be over 6 foot to see all of the controls on the dryer.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need
About me... Looking for energy savings, Budget Conscious, Always get the deal
I would recommend this to a friend!
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Review 7 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Awesome so far
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
Got it for 550 so excited for the price. Installation was great, they were in and out in less then 30 mins. Washes way cleaner then our old standard machine. Cycles take longer so be prepared for that, we were shocked. Most cycles take a little over an hour. Worth it though. Would buy again in a heartbeat.
I would recommend this to a friend!
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Review 8 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Best dryer I've ever owned!!
Customer Rating
5.0
Posted by: gvb52
from Akron, OH
on 01/19/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Excellent features, nice design
What's not so great: Nothing
This dryer looks good, and performs very well. So many different options available for cycles, everything comes out looking great! Even when a load is left in the dryer for a day or two (bad habit) the clothes come out wrinkle-free and ready to wear. I love it!!
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+1point
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Review 9 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Wonderful dryer
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Quiet, works great, lots of settings, great price.
What's not so great: Cant think of a thing.
My last dryer was a Kenmore that was still running but 12 years old. It could not keep up with my new Samsung washer that had a larger capacity that matches this dryer. It has a large capacity and lots of settings. Medium heat is too hot to avoid shrinkage--luckily there is a time dry setting. It is a wonderful, quiet, easy to use dryer that I got a great price on.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
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Review 10 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Not sure yet
Customer Rating
4.0
Value for Price
4.0
Quality
3.0
Features
5.0
Performance
5.0
Got on deep sale but arrived DOA: The dryer arrived and after a couple of very confusing loads, we figured out that it was not drying at all. There was no heat. Called Samsung who issued a service call from a local-ish service company. That took about 4 days but the serviceman seemed to know exactly what was wrong and fixed it promptly. The dryer then began working as expected.
The steam feature has been useful several times already, which surprised me, thinking that was more gimmick than anything else. You'll need to split your cold water supply line for this. A Y adapter is included but our existing line was rusted to the hose bib which required a plumber to CUT loose. (yeah, it was locked on there pretty good.)
It has now began making a squeaking sound while tumbling. It's not unbearable but I think I'll call the Samsung service line again. Otherwise, everything is working properly and it's a great dryer. In hindsight I probably should have just taken it back to Best Buy. I called them but they didn't seem interested in coming to get it and a replacement would need to be ordered and I didn't want to wait further.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Teenage kids, Looking for energy savings, Budget Conscious, Parent of kids
I would recommend this to a friend!
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Review 11 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Great dryer for large family
Customer Rating
5.0
Posted by: munseyh
from lancaster,oh
on 01/12/2012
What's great about it: Love the steam keeps wrinkles out and makes clothes cleaner
Absolutely love this dryer keeps wrinkles out of our clothing. Holds double what my other super capacity dryer would hold. Love it have had no problems at all am very satisfied with this dryer.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
I would recommend this to a friend!
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Review 12 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
good dryer
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
i bought this dryer with it's matching washer counter part during the pre-black friday sale online. So far this dryer has performed its duties perfectly with no issues. i have owned this dryer for about three months and i used it at least twice a week. Just remember to buy a vent hose.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, All the settings I need
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
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Review 13 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
FOR THE PRICE- EXCELLENT
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: capacity
What's not so great: weird music for signals I'd prefer beeps
I got the dryer on sale and its been great! I;d recommend this dryer to anyone.
This product is or has... A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Budget Conscious, Always get the deal
I would recommend this to a friend!
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Review 14 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Awesome Drier
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Steam, dries faster than the washer runs a cycle
What's not so great: nothing
I really like all the features this drier offers. Not only does it have steam, but it is equipped with a multitude of different options for drying specific types of loads. Plus, the wrinkle release cycle, and the option to keep it tumbling for several minutes after it's done drying are great if you can't get to the drier right away.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
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Review 15 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Dries Quick
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: No Wrinkles
What's not so great: No dryer rack included
If it says 45 minutes, usually it is done in 35! It is a quick and quiet dry! I love the music at the end.
My only problem is that it DOES NOT come with the drying rack. It is less than $30 from Samsung. It has the rack handles and is ready to use.... just no rack. Was mislead by sales associate who "Thought" it came with it. She was awesome when I went back in to question whether or not it had one.. she got on the phone and got all information to order it.
I have not had a wrinkel set of clothes yet!!!!! Wish it would fold them too!
My only problem is that it DOES NOT come with the drying rack. It is less than $30 from Samsung. It has the rack handles and is ready to use.... just no rack. Was mislead by sales associate who "Thought" it came with it. She was awesome when I went back in to question whether or not it had one.. she got on the phone and got all information to order it.
I have not had a wrinkel set of clothes yet!!!!! Wish it would fold them too!
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
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Review 16 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Dryer works well
Customer Rating
5.0
Posted by: Notoohappywithpurchase
from Michigan
on 01/06/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
4.0
Dryer works very well unlike washer. Love the steam Steam cycle.
This product is or has... Big enough capacity for a comforter, A steam cycle, All the cycles I need, Great at getting wrinkles out, All the settings I need
I would recommend this to a friend!
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Review 17 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Quite a nice addition
Customer Rating
5.0
Posted by: dareninnm
from Las Cruces, NM
on 01/06/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Performance, design
What's not so great: Have to hold the on button more than a second. Ha ha. Not too much wrong is there.
We are very pleased with the addition of the Samsung dryer. It now matches the Samsung washer we purchased last year. Our old Kenmore dryer was about to go down so we did a preemptive purchase around Thanksgiving and are not disappointed. I will save the kenmore and fix it myself and have my daughter use it in college. The steam feature is great and we use it regularly to get wrinkles out of the clothes after they sit overnight in the dryer. Only had it a couple months now but have had zero issues and don't expect any, but purchased the protection plan none the less. There are a lot of options with this dryer and we have used most of them already. Quite a dandy looking (and working) pair we have in the laundry room now.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
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Review 18 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Great Capacity
Customer Rating
5.0
Posted by: cemert
from St. Augustine, Florida
on 01/06/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Everything
What's not so great: nothing yet.
I love this new dryer. It has many great features and holds alot and dries quickly. Such an improvement from my last set. I would highly reccomend this product to anyone looking to purchase it. I also bought the 4.3 capacity washing machine as well and was very impressed with how well it washes and how quite it is when running. This set handled my king sized comforter with ease and came out perfect. Loved the steam feature on these units.
This product is or has... A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Looking for energy savings, Always get the deal
I would recommend this to a friend!
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Review 19 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Excellent Dryer
Customer Rating
5.0
Posted by: erinbare
from CT
on 12/31/2011
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: how quiet it is!
My husband surprised me for Christmas with this dryer, which is the partner to my current washer. I absolutely love every feature on this machine! I raved about the washer so much and wished we had purchased the dryer at the same time, but could not justify the purchase since are old dryer still worked. Our old dryer (Kenmore), was acting up, taking two full cycles to dry clothes. So this one came just in time. I have now used it for a full week and I am so impressed with the results! The dry cycles are all excellent and the dry sensor truly gets all your clothes dry. I can not say enough about the steam functions....I know longer have to iron!! I left a load of dryed clothes overnight in the machine,in the morning I just hit the refresh button and 15 minutes later my clothes were wrinkle free!
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Looking for energy savings, Budget Conscious, Heavy Drycleaner, Parent of kids
I would recommend this to a friend!
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Review 20 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Steam Electric Dryer - White
Verry satisfied with this dryer!
Customer Rating
5.0
Posted by: Aggies83
from Dallas, TX
on 11/25/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Drys clothes quickly and is very quiet.
My wife loves this Samsung Model DV331AEW/XA dryer. It drys the clothes so much faster than our previous Kenmore Dryer. We have had this unit for close to two months and she mentioned that she loves the new dryer at least five times. She has also showed it off to our college age kids the first time they came home after we purchased the new dryer.
This product is or has... Big enough capacity for a comforter, A steam cycle, Stability, so it doesn't vibrate my house, All the cycles I need, Great at getting wrinkles out, All the settings I need
About me... Teenage kids, Always get the deal, Parent of kids
I would recommend this to a friend!
+2points
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