Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Garmin Refurbished nüvi 1690 GPS

Garmin Refurbished nüvi 1690 GPS

Model: NUVI1690REFURB
SKU: 2032119
UPC: 753759100155
Enjoy hassle-free navigation with this GPS that features turn-by-turn voice prompts, ecoRoute planning and lane assist with junction view. Built-in Bluetooth technology lets you make hands-free calls. This product has been refurbished. Learn more.
Average Customer Rating:
4 out of 5
4.0
 out of 
5
(4 Reviews) 4
Open Ratings Snapshot
Rating Snapshot 4 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
0
1 star
1
75% of customers would recommend this product to a friend 
(
3 out of 4
)
Customer Reviews for Garmin Refurbished nüvi 1690 GPS
Review 1 for Garmin Refurbished nüvi 1690 GPS

Someday Garmin might allow me to use it!

Customer Rating
1.0 out of 5
1.0
Posted by: JayWhy
from Florida
on 12/21/2011
Value for Price
1.0 out of 5
1.0
Ease of Use
3.0 out of 5
3.0
Features
4.0 out of 5
4.0
What's great about it: Interesting possibilities with touted features
What's not so great: I guess Garmin thinks you stole it so you won't be able to use it
I purchased 2 of these model 1690 units. Once from BestBuy and another elsewhere because after three weeks BestBuy was still not able to deliver theirs, but this isn't poorly rated because of BestBuy. These refurbished units have been previously registered by the original owners who returned them and Garmin will not allow you (the rightful owner with a purchase receipt from an authorized retailer# to use them. You can't register them. You can't update the 2009 maps. You can't access the NuLink! services let alone get the full 2 years of free access promised when you make the purchase. All this because Garmin must think you stole them #why else all the drama?)! They can't be reached by phone without a 30-40 minute hold and they try to respond to your e-mailed form request within 3 business days. When you do get a response they ask for more information and it drags out longer. Now I'm told I have to wait 3-5 business days for them to receive a response from the previous owner, and if he/she tells them they really did return the GPS they will allow me to be the owner and use the product. Gee whiz thanks Garmin. Oh, and all this is being done over a holiday period and dependant on the previous owner responding about a product they returned because it didn't work or they didn't like it. Yeah I'm sure they are in a big hurry to respond about this! Great customer service huh? I could not rate durability as I can't use it to know. Avoid this model at all cost. I'd go one step farther and say avoid Garmin products but I have no experiences with the alternative manufacturers and would hate to steer someone into a different issue.
This product has... Inaccurate
No, I would not recommend this to a friend.
+9points
10out of 11found this review helpful.
Review 2 for Garmin Refurbished nüvi 1690 GPS

Works Great

Customer Rating
5.0 out of 5
5.0
Posted by: lisnjay
from Round Lake, Illinois
on 05/10/2011
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
What's great about it: Like BRAND NEW, without the cost!
What's not so great: The bluetooth speakerphone is garbage, but I figured it would be. All GPS Speakerphones are.
I am a refurb buyer, if there is a way I can buy a refurbished product with a good warranty I will buy that one. And won again with this unit. Looks great out of the box, does not look "used". The unit is fast, clean and works great. I am having an issue with the NuLink service right now. It seems that the Garmin website thinks I'm the orginal owner that returned this item about a year ago so it's only showing less than a year left on the two year NuLink service you get when you buy the unit. I shot off an email to garmin and I'm sure they will fix it. Save your money, Buy a refurb!
I would recommend this to a friend!
+9points
10out of 11found this review helpful.
Review 3 for Garmin Refurbished nüvi 1690 GPS

Great for the price!

Customer Rating
5.0 out of 5
5.0
Posted by: Raugilmx
from Baldwin Park, Ca
on 04/04/2011
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
What's great about it: Price, design, value
What's not so great: Not full compatible with all phones
I was not sure about buying a refurb unit. But.. when i received, i was totally surprised! The GPS was in like new condition and working great! An excellent offer! The only issue that i found on it is that sometimes my contacts do not appear while using the bluetooth... not a great problem.
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
Review 4 for Garmin Refurbished nüvi 1690 GPS

Love it!

Customer Rating
5.0 out of 5
5.0
Posted by: buyitatbestbuy
from Missouri
on 02/20/2011
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
What's great about it: Ease of use, great price, Nu-Link, Garmin Product
What's not so great: Nothing to speak of, maybe a little more clear speaker when on high volumes
I purchased two different refurbished Garmin 765t units that both had issues. They were loud, sounded like a disk was reading. Other issues also. After returning the second 765t I decided on this 1690. I was hesitant because of the nu-link services and the negative reviews from users that purchased the new 1690's. I came home, upgraded the software (free), downloaded the new maps (free), and installed more custom vehicles (free). So far, after only have the unit a week I love it. I wasn't sure about the nu-link, however it is great. After having and using nu-link I cant imagine just using the standard POI's that are preloaded. The ability to use white pages and google for destination searches is awesome. I can type a business name or person's name, and/or phone number and it searches those that are nearest first. It takes only a few seconds to complete the search and on my way to the destination after hitting GO. I highly recommend this unit. For 129, free map update, 2 yeasr free Nu-Link you cant go wrong.
I would recommend this to a friend!
+24points
24out of 24found this review helpful.