Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black

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OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black

Model: 63-0777-05-BB
SKU: 2266061
UPC: 660543008354
Protect your black iPhone 4 from dust and damage with this durable case that features a play-through design for easy access to ports and a polycarbonate shell with a silicone skin for dependable protection and grip.
Average Customer Rating:
3.333 out of 5
3.3
 out of 
5
(6 Reviews) 6
Open Ratings Snapshot
Rating Snapshot 6 reviews
5 stars
3
4 stars
0
3 stars
0
2 stars
2
1 star
1
50% of reviewers would recommend this product to a friend 
(
3 out of 6
)
Customer Reviews for OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black
Review 1 for OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black

Leave the Case On, or Don't Get It

Customer Rating
2.0 out of 5
2.0
Posted by: GDATexas
from Texas
on 06/11/2012
What's great about it: Great Protection your Phone
What's not so great: Hard to Remove, Outer Shell Breaks after Removing It
I got the Otterbox after getting an iPhone 4S. Because of the cost of the phone, I wanted to be absolutely sure it was protected. Otterbox works GREAT in that regard. I have dropped my phone multiple times, and nary a scratch, the phone still looks new. I like how the docking port and the headphone jack are covered to prevent "lint" and junk from getting in there. I like how the edges are raised, so if you drop the phone flat "glass down", you're still protected around the edges. You would pretty much have to put something into the middle of the glass to break it, and no phone case can really protect for that. However, my wife got me this Brookstone iPhone charger clock radio for Christmas, and I have to take the cover off to charge the phone on the dock. Major pain!!!! At first, it took like 2-3 minutes to get everything lined up. After taking the phone case off about 20 times, the tabs which hold the bottom broke off. This made the phone easier to take in/out of the case, but took away some protection. I was OK with that. Then the side panel broke off about 2 months later. Now, the outer shell does not stay on by itself, and I'm out of the warranty, so it appears I'll be getting another case soon. I would say this phone case is great if you're not going to dock your phone, it provides good protection. I would say do not buy it if you dock your phone. Removing it over and over breaks it.
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Review 2 for OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black

Good idea

Customer Rating
2.0 out of 5
2.0
Posted by: OtterNOT
on 08/26/2011
What's great about it: Protective but not bulky
Best case I have but is not designed to be user friendly . If you get it don't plan on taking it off because it will take you in excess of 10 minutes to put back on. The window on the back doesn't have a piece of plastic to protect your phone so your phone is exposed . Also the rubber part at the bottom never stays in .looks good and would be a good case if it was designed properly.
No, I would not recommend this to a friend.
-9points
1out of 11found this review helpful.
Review 3 for OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black

Company stands by their product.

Customer Rating
5.0 out of 5
5.0
Posted by: BDMurphy
from Massachusetts
on 08/25/2011
What's great about it: Top teir protection with reliable warrenty.
What's not so great: A little bulky.
First off this is an excellent case. I have had my kids drop my phone down the stairs more than once without so much as a glitchy pixel or scuffed surface. Although it is a bulky case, it provides unmatched protection for your phone that other cases just cannot provide. What's even better is that I found out first hand that the company stands by its product 100%. My initial case was slightly defective and a tab broke after about 5 months of use. I contacted Otterbox directly via e-mail and they reacted immediately, replacing the case no questions asked and free of charge. Their customer service was a pleasure to work with and I will be using their cases whenever possible going forward due to this great experience.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 4 for OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black

Finally, a great case in a small package

Customer Rating
5.0 out of 5
5.0
Posted by: applefriend
from TN
on 07/20/2011
What's great about it: size and protection
What's not so great: ability to take in and out.
I dropped my iPhone in a parking lot and destroyed the screen. The local Apple store was gracious enough to replace the phone. So the next day I bought this and was happy that it protects the phone so well but doesn't make the phone 4 times the size.
I would recommend this to a friend!
+5points
6out of 7found this review helpful.
Review 5 for OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black

Back to the drawing board...a rare FAIL of a case

Customer Rating
1.0 out of 5
1.0
Posted by: iPhone4lover
from Paradise, HI
on 06/08/2011
Value for Price
1.0 out of 5
1.0
Features
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
What's not so great: Will break on you within months.
I have owned the iPhone since it's debut in 2007 and I've owned literally dozens upon dozens of cases before I finally came upon OtterBox around the time of the iPhone 3G. I went with the Defender but was too bulky, but then comes The Communter case. It was the PERFECT CHOICE; it covered all the holes, fit very well, and the double soft + hard construction was absolutely flawless even after plenty of accidental drops. I only bought that ONE and ONLY case.
Enter the iPhone 4, I baby this phone like it was my own child. Of course I waited anxiously for the new Commuter, and I liked it a a lot, until it cracked/broke(at the bottom, where the speakers were) 4 months later...without being dropped once... "Ok" I said, "maybe I got a fluke one." So loyal to the brand, I bought another...and today at 4 months later again...it broke!! This time on a different part of the case. What a piece of junk!!
Again, no drops, no accidents. I baby my iPhone 4 I can easily lose my "man points" for it. It's my one single piece of technology that connects my work, college, and business in one. I need a case that isn't bulky (it goes in my pocket) yet gives it great protection. The OtterBox Commuter Case for iPhone 4 WAS, I repeat, WAS the case of choice, now I have to search for another...which isn't going to be easy.
No, I would not recommend this to a friend.
 
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-2points
8out of 18found this review helpful.
Review 6 for OtterBox - Commuter Series Case for Apple� iPhone� 4 - Black

Great Case!

Customer Rating
5.0 out of 5
5.0
Posted by: JECDesigns
from Murrieta, CA
on 04/18/2011
Value for Price
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Ease of Use
5.0 out of 5
5.0
What's great about it: Protection, ease of use, small size
This case is just the right level of protection for my iPhone 4 in a small package. It is a perfect fit that is not too bulky, but still provides lots of protection incase I drop my phone. (which has and will happen again I'm sure!)
I would recommend this to a friend!
+26points
26out of 26found this review helpful.