Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Hoover Zen Whisper Multi-Cyclonic HEPA Bagless Canister Vacuum - Platinum

Hoover Zen Whisper Multi-Cyclonic HEPA Bagless Canister Vacuum - Platinum

Model: SH40080
SKU: 2283046
UPC: 073502033852
Keep your carpets and bare floors clean with this bagless canister vacuum that features HEPA filtration and a motorized power nozzle brush roll to loosen and lift dirt.
Average Customer Rating:
3.25 out of 5
3.3
 out of 
5
(4 Reviews) 4
Open Ratings Snapshot
Rating Snapshot 4 reviews
5 stars
0
4 stars
3
3 stars
0
2 stars
0
1 star
1
75% of customers would recommend this product to a friend 
(
3 out of 4
)
Customer Reviews for Hoover Zen Whisper Multi-Cyclonic HEPA Bagless Canister Vacuum - Platinum
Review 1 for Hoover Zen Whisper Multi-Cyclonic HEPA Bagless Canister Vacuum - Platinum

Great pet vacuum

Customer Rating
4.0 out of 5
4.0
Posted by: Catlady684
from Lancaster, PA
on 01/10/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: good suction, decent sized dirt cup
What's not so great: short cord and crevice tool
I have 2 cats, one with very fine fur that just covers everything! This vacuum picks up all the cat hair on my floors and furniture. It's lightweight and very easy to empty. I have carpet, stone and tile floors and it works great on all surfaces. This is a very quiet vacuum, I can use it anytime of day or night. The only things I don't like are the too short crevice tool and the cord which needs to be a few feet longer.
This product is or has... Enough suction that a single-pass does the job, Easy to carry, A light canister, Convenient to store, A great pet hair picker upper, Useful tools
About me... Pet owner
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 2 for Hoover Zen Whisper Multi-Cyclonic HEPA Bagless Canister Vacuum - Platinum

Power Brush Issue - Only lasted 4 months!

Customer Rating
1.0 out of 5
1.0
Posted by: vareviewer
from Reston, VA
on 01/01/2012
Value for Price
2.0 out of 5
2.0
Quality
1.0 out of 5
1.0
Features
3.0 out of 5
3.0
Performance
1.0 out of 5
1.0
What's great about it: quiet, easy to use
What's not so great: poor quality
Originally we were very pleased with this new vacuum and if you had asked me to write a review a month ago I would have given this 4-5 stars. Unfortunately all of a sudden the power brush stopped turning and that's when the real quality of this vacuum was revealed. I cleaned out the hairs like they ask you to do in the manual and when that did not work, I took the power brush to a repair guy assuming that the belt needed replacement. It turned out however that there are plastic ball bearings used to help the brush turn and after only a couple of months, they had melted! That made the power brush useless and they don't sell those as separate parts. The only option is to buy a new power brush for $100! What a rip off. So now I am very displeased with this product's quality.
This product is or has... Enough suction that a single-pass does the job, Easy to carry, A light canister
No, I would not recommend this to a friend.
+2points
3out of 4found this review helpful.
Review 3 for Hoover Zen Whisper Multi-Cyclonic HEPA Bagless Canister Vacuum - Platinum

quiet & efficient

Customer Rating
4.0 out of 5
4.0
Posted by: Sunnyrock
from VT
on 08/12/2011
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Quiet, user friendly.
What's not so great: Hose kinks because it doesn't swivel at the ends.
I like it, my husband doesn't. I like that it's quiet, has good suction and it is very easy to empty the dust container. My husband used to use an upright and it covered more territory per swipe than this one. He and I don't like that the hose doesn't swivel and as a result, if we aren't careful, it will kink....very annoying. Otherwise it's a nice little machine.
This product is or has... A light canister, Convenient to store, Useful tools
About me... Pet owner
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
Review 4 for Hoover Zen Whisper Multi-Cyclonic HEPA Bagless Canister Vacuum - Platinum

Decent vacuum so far...

Customer Rating
4.0 out of 5
4.0
Posted by: Aquaflamz
from Palm Desert, CA
on 06/24/2011
Value for Price
4.0 out of 5
4.0
Quality
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
Performance
4.0 out of 5
4.0
What's great about it: Decent suction, light weight, very quiet.
What's not so great: Vacuum head hinge is a little tight so it wont always stay level with the floor.
I just bought this today to replace a Dirt Devil upright. I wanted a canister because you can get into tighter places and the business end is lighter. Overall construction is fairly decent. I wish the pipe on the handle was metal instead of plastic but it seems to be fairly sturdy. The center adjustable shaft has 16 different length settings ranging from 21 1/2" to 33 3/4". I took a measurement of how high the vacuum head was from the ground and it looks like it will clear furniture that sits higher than 3 1/4 inches from the floor. That's on tile so you might be able to squeeze by 3 inches on carpet. The handle with go completely level with the ground so you could vacuum all the way under a couch to the wall but the handle has to be turned to the side which leaves you with about a 40 degree angle. My biggest gripe is that the main vacuum head is almost too light. What I mean is that when you push it away while vacuuming, the head will not stay level with the carpet because its not heavy enough to keep itself down against the tilt hinge. Now I'm guessing that will go away as I use it and the hinge will loosen up so the head will stay on the ground. Hopefully that's the case. I might even see what I can do to loosen it up. Maybe some graphite.
Emptying the canister is a bit different that what I have used in the past but I think I will get used to it. Everything comes apart fairly easy. As for suction, its pretty decent. It picks stuff up from carpet pretty well. I have a long haired cat and a black rug so I was able to see it work pretty well. As far as noise, I was surprised how quiet it was. A big relief over the Dirt Devil noise maker!
This product is or has... A light canister, A great pet hair picker upper
About me... Pet owner
I would recommend this to a friend!
+15points
15out of 15found this review helpful.