Batteries & Power(423)
Dishwashers(1,209)
Garage(70)
Garment Care(73)
Microwaves(1,246)
Ranges & Ovens(816)
Refrigerators(2,059)
Small Appliances(2,338)
Vacuum Cleaners(2,817)
Washers & Dryers(1,743)
Weather Stations(13)
Most Popular Products
Top-Rated Products
Customer Reviews for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Model: WA5471ABW/XAA
SKU: 2365362
UPC: 036725560215
This high-efficiency washer features PowerFoam technology to clean your clothes thoroughly and vibration reduction technology to minimize vibration and noise for a quieter household.
Average Customer Rating:
4.2
out of 5
(20 Reviews) 20
Rating Snapshot 20 reviews
5 stars
13
4 stars
3
3 stars
1
2 stars
1
1 star
2
80% of customers would recommend this product to a friend
(
16 out of
20)
Customer Reviews for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Review 1 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
WOW
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: The speed and quality of clean
What's not so great: Nothing!!!!
I bought the pair for my wife and she loves tham!! The power foam technology gets the clothes super clean. Much better than the old set we had and better than the LG set our friends have.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Budget Conscious, Parent of kids, Design conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 2 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Impressive Top Loader
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Very easy to learn how to use; quiet and efficient
What's not so great: Haven't found it yet
My biggest complaint is with me! I had to let go of old technology know-how. This unit is programmed to do the thinking for you with the large variety of pre-sets. For those who like "controlling" everything, it does have manual modes. The unit is excellent - trust the pre-sets!
This product is or has... A great water saver, All the cycles I need, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Share this review:
Review 3 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Great washer
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: easy to operate
What's not so great: the length of time for the cycle
I love the size of the washer! Just be careful because sometimes the load is too big for the dryer to dry efficiently.
This product is or has... A great water saver, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Share this review:
Review 4 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Really like this!
Customer Rating
5.0
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
I thought about the front loading machines, but this high efficiency top loader is great. Really big, lots of cycles, and you can choose the wash temp.
This product is or has... A great water saver, Energy efficient, Big enough capacity for a comforter, Easy to use controls
About me... Looking for energy savings
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Share this review:
Review 5 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Worst purchase...DO NOT BUY
Customer Rating
1.0
Value for Price
2.0
Quality
2.0
Features
4.0
Performance
1.0
What's great about it: Capacity
What's not so great: It doesn't do the selected settings, including powerfoam "technology"
This washer and dryer combo are horrible. The power foam feature does not work. Was told it is a common problem with this model. Also, when you select "hot" water for the normal cycle, it fils the drum with cold water. It will only use hot water if you select sanitize, even though you select hot water on the other cycles. Seems to be a flaw that I have seen on other reviews. The controls will not allow you to change things like temperature past what samsung thinks it should be for that particular cycle. The dryer takes forever to dry clothes and the dryer also does not allow you to pick the temperature setting for cycles either. It pre-sets them and if you want to dry your clothes on say the "normal" setting at "low" heat you cannot. You have the choice of either hot or extra hot. So in a nutshell the features like powerfoam would be awesome if it actually worked. The washer would be awesome if hot water actually came out when hot is selected. The dryer would be great if it allowed you to dry things on low heat other than just on the "wool" setting and it would be even better if it would actually dry a load of towels on the "extra hot" setting in less than 2 cycles. I had these items for less than a week and returned them to best buy after 3 days. The drum also gets the clothes tangled by the end of the wash. I would never buy any appliance from Samsung after this purchase. They should stick to electronics like TV's if they can't get a $1k washer or dryer to work properly. I went with this brand bc it had the largest drum in top loading HE washers. 4.7 cu ft is great until it doesn't work. I have returned them for the LG brand with 4.5 cu ft and hope they can get it right.
This product is or has... Big enough capacity for a comforter, Quiet
About me... Looking for energy savings, Appliance snob
No, I would not recommend this to a friend.
-1point
2out of 5found this review helpful.
Share this review:
Review 6 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Dont buy this washer
Customer Rating
1.0
Posted by: bigbob44
from chino valley, az
on 03/14/2012
Value for Price
1.0
Quality
1.0
Features
4.0
Performance
1.0
What's great about it: quiet and looks great
What's not so great: no hot water on normal setting and lack of water to be efficient
I bought this top loader with the glass lid and the Samsung matching dryer. After 2 months I noticed the clothes did not seem clean especially the whites. I checked one day & the water level on the normal cycle was very low, and the clothes were not moving much. (see a prior review with the same issue) I opened the lid and the water was cold, not hot as I had set it. Called service and one circuit board was replaced. 2 days later the and the same problem. Service tech replaced the water housing unit this time. 2 days later the same problem. I bought this at Lowes, and since it could not be fixed a new one was delivered. Before the delivery guys left, we checked the operation. Still NO HOT WATER on the NORMAL cycle. Called Samsung, and they do not know what the solution is. Use the washer now on the "Towel" setting in order to get hot water in the tub. This washer has no water level selection. It fills the tub depending on the weight of the dry clothes.
I now wonder if the folks who gave this washer a 4 or 5 star rating have checked to see if they get hot water on the normal cycle. Although the washer looks great, there is a problem with the "normal" selection with hot water selected, which you would use most of the time. I will commend Lowes for replacing it with no hassle.
I now wonder if the folks who gave this washer a 4 or 5 star rating have checked to see if they get hot water on the normal cycle. Although the washer looks great, there is a problem with the "normal" selection with hot water selected, which you would use most of the time. I will commend Lowes for replacing it with no hassle.
This product is or has... Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
No, I would not recommend this to a friend.
+7points
8out of 9found this review helpful.
Share this review:
Review 7 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Better than expected
Customer Rating
5.0
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: style - quiet - top loading HE
What's not so great: lid doesn't fit under cupboard.
I was real hesitant to go with any HE wash machine after reading the reviews. After talking to friends, we went with the top loader which I believe saved us some of the worries with the front loaders. This machine has performed flawlessly so far. It also has a huge capacity and I find we get to double our loads saving time.
The machine uses very little water which is fine for the earth I suppose, but after a city wide conservation effort on water over the last two years the water board raised rates to compensate for the loss of revenue and now I have to buy efficient equipment just to break even - go figure.
The style and top glass is nice. The machine is truly quiet over our last one. The only dissapointment that I didn't foresee is the lid is tall when open and doesn't fit under the cupboard. This has already revealed itself to be very annoying. No fault of the washer, I just didn't anticipate the problem.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Design conscious
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Share this review:
Review 8 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Great washer that can handle large loads
Customer Rating
4.0
Posted by: Hpmomof2
on 03/04/2012
I have used this washer for about 1 month and feel I've been able to put it to the test pretty thoroughly. I felt compelled to write a review after reading a few of the negative ones that had me concerned about purchasing it. Mainly the ones who said this washer doesn't get their clothes wet. I have had absolutely NO problems with my clothes not all being wet. I'm not even sure how that's possible as it uses plenty of water and circulates it around as it goes. I have 2 young children and have been able to put their clothes together in one load and they all come out fresh and clean and saves me time! We used to have a front loader and I do not miss having to awkwardly bend down to load and unload clothes. What really made me a believer in the quality of this washer is when it was able to thoroughly wash and spin out the water for my enormous king sized blanket! The only reason I don't give it 5 stars is that some of my clothes do come out more wrinkled then others but I think I need to still work on the spin settings. Overall very satisfied and would highly recommend to others!
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Share this review:
Review 9 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Top load HE from Samsung sings ...
Customer Rating
3.0
Value for Price
2.0
Quality
3.0
Features
5.0
Performance
4.0
What's great about it: Size
What's not so great: the detergent and bleach trays
I felt like I hit the lottery going from the Bosch Axxis to the GIANT Samsung top load HE. It is HUGE, it washes clothes clean, but I have two hangups. First, the bleach on the side doesn't rinse completely clean - so you have to manually wipe it out (gross) or let the residual go into your next load - NOT an option going from whites to darks. Secondly, the detergent/softener tray holds water, so when you pull it out, there's a spill in the drum - and in the south, you don't want standing water - so I end up pulling it out and then diving to the bottom of the drum and wiping it out. The washer is completely level - so that is not the problem. Also - there is a lot of plastic making it feel "cheap" ... the Bosch Axxis was much sturdier. The features are great and the quiet is nice ... but the effort to use it, seriously Samsung?! Go with the front loader ... until Samsung corrects this one.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Appliance snob, Design conscious, a-type
No, I would not recommend this to a friend.
+4points
4out of 4found this review helpful.
Share this review:
Review 10 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Love, Love, Love My New Washer & Dryer
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Everything! Mainly the enormous tub!
What's not so great: Not one flaw!
After doing a lot of research, I decided to go with a top load high efficiency. I have no regrets! I loved the size of the tub of this washer and was totally sold on this feature. I was a little skeptical after reading a few of the poor reviews. When I first used the machine, I was also a bit skeptical b/c the water did not fill all the way up in the machine, but the cleaning results dissolved any doubts. This may sound a little gross, but my little boy peed in his bed and his soiled sheets, along with his urine saturated underwear, set in the garage for 5 days before I washed them. They smelled ungodly! I washed the load on the sanitize cycle and they passed the sniff test 100%! I also washed my enormous, thick, King sized comforter with perfect results! I am so pleased with this machine! I love the matching dryer too!! I selected the white b/c of the additional savings. The dryer has a steam cycle that is oh so wonderful! I believe that this is the first review on a product that I have ever left, but this washer and dryer deserves a good review. I was so stressed about all the different products on the market, but couldn't be happier about my purchase!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Appliance snob, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
Share this review:
Review 11 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Unusual washing action....but it works.
Customer Rating
4.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Quiet and capacity
What's not so great: nothing so far
Watching this new machine work is really odd if you're used to an older machine. I have no idea how it works but it seems to do a good job. Clothes come out clean. Have no idea how the stain cycle works but it does a good job. .
It's big enough for 3 king size poly blankets and 2 king size flannel sheets.
Spins at an incredible speed (and its smooth and quiet#. The clothes come out very dry. The dryer doesn't have to run so long.
Lots of technology here. I don't have any idea how it wil hold up.
Will I get 20 years out of it like my last set #probably not)?
I hope it doesn't become a money pit.
Will I get 20 years out of it like my last set #probably not)?
I hope it doesn't become a money pit.
This product is or has... All the cycles I need, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls, really odd to watch operate
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Share this review:
Review 12 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
A dream machine!
Customer Rating
5.0
What's great about it: See through lid and musical.
What's not so great: That I waited so long to get it!
It's quiet, giant, and does a great job. The soapy water is re-poured over the top of the clothes which ensures everything is cleaned. The LG we researched had complaints that sometimes clothes on top never got washed, but this is not a problem for the Samsung.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
Share this review:
Review 13 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Great Washer/cleans everything
Customer Rating
5.0
Posted by: AlyxnMolly
from Amarillo, Tx
on 11/27/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Everything, very impressed
Best Washer I have owned, cleans everything, very quiet. Great purchase.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Great at getting tough stains out, Quiet
About me... Teenage kids, Budget Conscious, Parent of kids
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Share this review:
Review 14 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Great Washer
Customer Rating
5.0
Posted by: mouse1
from Naperville, IL
on 11/23/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
We bought this washer to replace our 11 years old and still working GE model. Of course, before buying we read a lot of reviews and opinions, we learned more about the PowerFoam technology used in this washer, how does it compare feature and energy efficiency wise and all we can say : we love the machine! It can hold a lot or a little, it will sense how much water and time is needed , has 13 cycles to choose from, and also lets you create your own if you like. The PowerFoam technology sounds like something new, but it's been around for a quite some time. It's proven that a good quality washing , really doesn't need a lot of suds or water, and yet can be gentle on clothes. The washer looks great, I love the glass top and the cute chime.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls, gentle on clothes
About me... Looking for energy savings, Budget Conscious, Parent of kids
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
Share this review:
Review 15 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Excellent Value
Customer Rating
5.0
Posted by: Hoosier83
from Ann Arbor, MI
on 11/19/2011
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Value, size, cleans everything well
What's not so great: When hot water is used it steams up the glass and you can't see in.
It fits everything I need to wash with ease (comforters, blankets, etc.). It uses minimal water for a washer and all clothes still come out clean. I have stuffed it full of clothes/towels and everything still comes out fresh and clean.
I was worried with no agitator that the larger loads would not clean. That is not the case. I also recommend the white over the stainless steel version because the white is cheaper and there is no difference between the functions of the two washers.
Before this washer I was only considering front loaders. Do your research! The top loaders will clean just the same and provide larger capacity at much cheaper prices (front loaders are a must have for a lot of people and due to the demand they charge more for fewer features/capacity).
This product is or has... A great water saver, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
+14points
14out of 14found this review helpful.
Share this review:
Review 16 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Quiet HE washer
Customer Rating
5.0
Posted by: washergirl
from Indiana
on 10/12/2011
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: QUIET!! And lots of cycles to choose from.
What's not so great: nothing yet
I LOVE my new washer. It is quiet, which is such a relief after my previous washer experience. The different settings are helpful for various types of loads. It can hold a lot of clothes, and when finished, the clothes come out of the washer fresh smelling and without being "beat up" by an agitator. As an added bonus, I enjoy the pleasant little tune the washer plays when starting up and finishing.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Parent of kids, Design conscious
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
Share this review:
Review 17 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Uptown Washer
Customer Rating
4.0
Posted by: TrooperGal346
from Monroe, NC
on 10/12/2011
Value for Price
5.0
Quality
4.0
Features
5.0
Performance
4.0
What's great about it: It really cleans with less water.
What's not so great: The glass door will fog up when hot water is used.
I really like my washer over all but do not like the way it fills the tub with water. I never seem to get enough water to have suds. However, saying that, my clothes come out clean. It is so quiet I go back several times to check to see if it is working. Love the different settings and the glass top door.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
-1point
4out of 9found this review helpful.
Share this review:
Review 18 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Great size- not sure it cleans clothes
Customer Rating
2.0
Posted by: LillyLaundryLady
from Maryland
on 10/03/2011
Value for Price
2.0
Quality
2.0
Features
4.0
Performance
2.0
What's great about it: large in size
What's not so great: does not wash towels properly
Purchased this washer mainly for the size. It is capable of holding a lot of laundry. I am just not so sure it cleans the laundry. I have put large loads in and watched through the glass lid. The clothes do not move throughout the whole cycle. The clothes are lightly swished side to side but are not ever turned over or moved throughout the tub. The same items on the top of the load are still on the top of the load as the cycle begins to drain and spin. Samsung claims it is the water that moves through the clothes rather than the clothes moving in the washer tub.....I guess I am just use to an agitator "moving" the clothes around in the tub. The worst items are the towels. Every load comes out smelling musty. They smell like they have sat in the tub for days. I think they simply get wet, are drained, and then spun. Not sure what that is, but so unhappy with such an expensive purchase.
This product is or has... tough to justify for the money
About me... Parent of kids, wanted to update to newer models
No, I would not recommend this to a friend.
+1point
13out of 25found this review helpful.
Share this review:
Review 19 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Great machine!
Customer Rating
5.0
Posted by: Samsungshopper
from Oshkosh, WI
on 09/18/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Big!
What's not so great: Lowest time is 20 minutes. Some small loads are done faster. Wish there was a 10 minute cycle.
Love it, drys fast and the steam feature is great!
This product is or has... Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious
I would recommend this to a friend!
0points
4out of 8found this review helpful.
Share this review:
Review 20 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - White
Very quiet, saves water & dry time. Clean clothes!
Customer Rating
5.0
Posted by: licabod
from Johnstown, OH
on 09/07/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Efficient, well made.
I am very pleased with my new washer and how efficient it is. I have had it for 4 months and look forward to using it. It is well built, the front of the washer does not push in and leave a dent like the LGs do. The washer is very quiet and vibration free, it washers the clothes with minimum water and suds. It spins most of the water out and that makes drying time much shorter. The clothes come out clean and it has many cycles to handle all your washing needs. It will handle a king-size comforter, no problem.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+16points
16out of 16found this review helpful.
Share this review:
