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Customer Reviews for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Model: WA5471ABP/XAA
SKU: 2365422
UPC: 036725569249
This high-efficiency washer features PowerFoam technology to clean your clothes thoroughly and vibration reduction technology to minimize vibration and noise for a quieter household.
Average Customer Rating:
4.8
out of 5
(28 Reviews) 28
Rating Snapshot 28 reviews
5 stars
24
4 stars
2
3 stars
2
2 stars
0
1 star
0
93% of customers would recommend this product to a friend
(
26 out of
28)
Customer Reviews for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Review 1 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Outstanding!!!!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Everything you need for a family of five - including two teenage girls!
What's not so great: Didn't get one sooner! :<)
We recently moved our laundry to the second floor and chose this washer and dryer combo for our new laundry room. We couldn't be happier! This washer handles almost twice as many clothes as our old one, uses much less water, finishes a load quicker and is super quiet. For the price we paid I don't feel we could have done better with any other brand.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
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Review 2 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Awesome Features
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
This washer is awesome does a great job, only problem when it got here it did not work loose connection, but was taken care of and no problems since.
This product is or has... A great water saver, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Teenage kids, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 3 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Excellent product!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Huge 4.7 Wash Tub/ Cloths get clean!
I was shopping for a cheeper washer, no eletronics! I just wanted a washer that washed and did not break down. We live on a farm and our cloths get dirty! Checked a local retailer and they showed me this one. It was 3X what I wanted to spend. BUT after looking into the reviews, this washer and dryer had the highest marks. I found that best Buy had the washer for $300.00 less than the local store, and the local store would not match Best Buys price, so I bought it at Best Buy. We are so happy with the quality, and the cloths are very clean. I only wish I could afford the dryer now. Cycles are long, but if the electric bill stayes low, it is worth it. Huge was tub, run's on less water, and uses less soap.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, unemployed and in college
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 4 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Great technology for being a new washing machine.
Customer Rating
5.0
What's great about it: My opinion is that this a great appliance.
My husband and I are happy with this modern washing machine the only problem that we have had after washing our clothes there was water left in the liquid bleach dispenser. The problem has been taken care of with the visit of a Geek Squad Technician then came and took care of the problem.
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 5 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
It is the best!
Customer Rating
5.0
Posted by: MEMcL
from Carlsbad CA
on 03/21/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: It is a design marvel
What's not so great: Nothing
Having purchased a Samsung Dutch Door Refrigerator a year ago, and being extremely satisfied with it, I was inclined to buy the Samsung washer and dryer. They are top of the line, and so I waited for the President's Day Sales, and got a good buy. The new technology is amazing, and although I am surprised by how little water it uses, the clothes are cleaner than ever. The capacity is amazing, and I love not having to thread the clothes around an agitator! The settings are easy to read and select. It really is a marvelous machine!!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet
About me... Looking for energy savings, Budget Conscious, Always get the deal, Design conscious
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 6 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Huge Capacity and extremely quiet
Customer Rating
5.0
Posted by: buyer49
from Chesapeake VA
on 02/28/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Huge Capacity quiet and excellent cleaning results
What's not so great: nothing I love it
I did my research and am satisfied this is the best of the best. This washer is extremly quiet and has huge capacity. No vibrations and excellent cleaning results. I look forward to laundry days now! The number of options are perfect to customize anything you want or need.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 7 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Excellent Washer
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: great performance and price
What's not so great: nothing
I love my new Samsung Washer. It cleans wonderfully. Super quiet!! and is priced great. I wouldnt choose anyother model. This fits all my needs plus some. I would recommend to anyone!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 8 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Great for our big family
Customer Rating
5.0
Posted by: RewardZoneaholic
from Springfield, MO
on 01/25/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Energy efficient and works like a charm!
What's not so great: It is higher priced than a standard washer
The super capacity of this unit it ideal for our family of five. It holds a huge amount amount of clothing and cleans well. We got it as an open item and at a great price.
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+11points
11out of 11found this review helpful.
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Review 9 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Love, Love, Love this Washer!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
What's great about it: Everything! Mainly the enormous tub!
What's not so great: Not one flaw!
After doing a lot of research, I decided to go with a top load high efficiency. I have no regrets! I loved the size of the tub of this washer and was totally sold on this feature. I was a little skeptical after reading a few of the poor reviews. When I first used the machine, I was also a bit skeptical b/c the water did not fill all the way up in the machine, but the cleaning results dissolved any doubts. This may sound a little gross, but my little boy peed in his bed and his soiled sheets, along with his urine saturated underwear, set in the garage for 5 days before I washed them. They smelled ungodly! I washed the load on the sanitize cycle and they passed the sniff test 100%! I also washed my enormous, thick, King sized comforter with perfect results! I am so pleased with this machine! I love the matching dryer too!! I selected the white b/c of the additional savings. The dryer has a steam cycle that is oh so wonderful! I believe that this is the first review on a product that I have ever left, but this washer and dryer deserves a good review. I was so stressed about all the different products on the market, but couldn't be happier about my purchase!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, Design conscious
I would recommend this to a friend!
+14points
14out of 14found this review helpful.
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Review 10 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
love it.
Customer Rating
5.0
Posted by: momof3silly
from west end, nc
on 01/19/2012
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: able to wash large volume clothes at a time, gentle on fabric - no torn clothes. laundry comes out smelling nice
What's not so great: no problems yet
clothes come out clean and smelling nice despite my tendency to overload my washer.(family of 5) Quiet, easy to use. No problems with water leakeage like reviews from front-loaders. Very happy with purchase, great value for money, great service from best buy delivery guys.
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 11 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Best washer
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
I love this machine it is easy to use
Has many great features
A Hugh basket
Love the music it plays when finished
Has many great features
A Hugh basket
Love the music it plays when finished
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Looking for energy savings, Design conscious
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 12 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Bye Bye front loader!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
You sure won't miss the front loader with this washer! And it is huge! We haven't tried washing our king comforter yet, but I have no doubt it will fit. We really like this machine. It's quiet, highly efficient, and doesn't need a $200 pedestal to make it comfortable to use. My prediction: this machine marks the beginning of the end of the front loader.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 13 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Buy this washer!
Customer Rating
5.0
What's great about it: Everything, expecially huge capacity
What's not so great: Price is high for washer, but average for HE washer
We've had this washer for six weeks now and I LOVE IT!! I hate doing laundry but with my old washer I had to do at least 10 loads a week. We do lots of bedding and towels too. This washer is a dream. I can put 2x the items in it and they all get clean and spun out til just damp. I love, love, love this washer. Easy to use, nice choice of preset cycles but you can also manually override the presets if you want a longer wash cycle or higher spin out speed. And unlike a HE front loader, you can still add clothes once the tub starts to fill--don't ya always find a stray sock or towel that needs to go in after you start up the machine? Both my boys can use it with ease and like the extra large capacity. Quiet as a mouse and NO WALKING or getting off balance like my old top loader. If you want a simple, but high quality workhorse kind of washer--buy this one. I got it on a great sale but now that I have it I would have paid full price for it--and I'm super cheap!!
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls, a workhorse!!
About me... Teenage kids, Budget Conscious, Always get the deal, Parent of kids, extremely practical, always goes with high quality/value
I would recommend this to a friend!
+10points
10out of 10found this review helpful.
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Review 14 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Love it!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: no shaking the house. Cleans great
What's not so great: no bad comments!
We bought this machine because we had an older model front loader that had trouble with mold. No mold. No smell. I love the foam because I don't have to worry about soap spots on my garments. To me it seems that this washer gets our clothes cleaner than the front loader we had. By the way, the timer on the washer is accurate. My old washer would say 3 minutes left and it would be about 15 minutes left. It is upstairs next to a bedroom and you don't hear or feel it when it is in spin mode.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Teenage kids, Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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Review 15 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Excllent top loader
Customer Rating
5.0
Value for Price
2.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Incredibly quiet, huge tub, self cleaning
What's not so great: Expensive
We've been using this machine for a couple months now (Nov - Jan) and are surprised just how well it works (comparing to the previous front loader we were using).
I've noticed that we have quite a bit more lint in our dryer (that we kept), than we did with the front loader. Although we haven't noticed any excess wear on our clothes.
We have a family of 5 and I think we've only had 1 load go out of balance. I've read other reviews that HE top loaders can go out of balance with Medium to Fast spins, this thing doesn't go out of balance and it's amazing how it keeps the loads balanced.
I'm not very pleased with the lack of documentation (in the manual) of what makes each of the 13 cycles unique. For example, manual states to use the stain cycle when you have stains. I like to know why? I've learned by observing, that the perm press, towel, and bedding cycles add a lot more water into the tub.
In the washer / dryer market, seems like the big choice is front vs. top loader. They both have pros and cons. We chose this machine because most front load washers need to be on the left of the dryer now. Also, we're tall and any front loader would have to have a pedestal ($) for us. Samsung does have a great reputation in appliances. Hopefully, this washer has a higher rate of reliability over the long haul vs other brands.
This product is or has... All the cycles I need, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Parent of kids
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
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Review 16 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
GREAT MACHINE
Customer Rating
4.0
Value for Price
3.0
Quality
4.0
Features
4.0
Performance
3.0
What's great about it: looks beautiful!
What's not so great: couple of times spots occurred where none were initially
There is no contest regarding the amount the washer can take. My regular load (from old machine) looks like 25% capacity for this washer. I have yet to fill it half full!
You do have to get used to the less water usage. I have only had two situations where things came out with dark spots or stains.
No rips, no rough treatment occurs with this machine which is a nice thing. It does rotate the clothes, although you don't think so looking at the clothes. (Yes, I have and do, watch it clean!) I am happy with it and hope the oil spots or whatever they were were just a odd situation.
DOES NOT COME WITH PLUG-IN CORD AND YOU WOULD THINK FOR THE PRICE IT WOULD. DON'T GET CAUGHT WITHOUT ONE OR YOU WON'T BE ABLE TO USE IT TIL YOU GET ONE
You do have to get used to the less water usage. I have only had two situations where things came out with dark spots or stains.
No rips, no rough treatment occurs with this machine which is a nice thing. It does rotate the clothes, although you don't think so looking at the clothes. (Yes, I have and do, watch it clean!) I am happy with it and hope the oil spots or whatever they were were just a odd situation.
DOES NOT COME WITH PLUG-IN CORD AND YOU WOULD THINK FOR THE PRICE IT WOULD. DON'T GET CAUGHT WITHOUT ONE OR YOU WON'T BE ABLE TO USE IT TIL YOU GET ONE
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Quiet, Easy to use controls
About me... Teenage kids
I would recommend this to a friend!
+4points
6out of 8found this review helpful.
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Review 17 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Buy a front loader to be happy....
Customer Rating
3.0
Posted by: divingdave911
from Cape Coral, FL
on 12/03/2011
Value for Price
3.0
Quality
5.0
Features
5.0
Performance
1.0
What's great about it: Looks great
What's not so great: Cleaning ability. This style of machine simply does NOT clean. Get a Front Loader!
This is a very high quality machine, no doubt, and looks very nice. They advertise 4.7 cu ft capacity and it's very accurate. It seems like you can throw an entire closet worth of clothes into it and that may be true.
I bought this model because I reviewed others comments about how these type machines can wash a comforter. I have a king size comforter, thin style, and thought that would be great. My first load was the king comforter and I was immediately disappointed. The machine, and I imagine all machines of this type, have no way to rotate the clothes from the top of the tank to the bottom. The comforter literally sat in the same spot for the entire hour with the top of the load in exactly the same spot in the end as when the cycle began. That was a big disappointment but I then thought that perhaps I was asking too much from the machine so I took about 13 towels and arranged them, according to color, from top to bottom to check the rotation of the towels. Obviously the clothes actually need to come into contact with the bottom of the tank to receive the agitator motion needed to rub the dirt out. I watched and watched and noted that there was maybe one one to two rotations during the entire hour cycle of the towels. I'm sorry to burst bubbles but these style machines simply do not clean, in my humble opinion.
I have nothing bad to say about Samsung and do think they make a quality product. In fact I am replacing this machine with another Samsung 3.7 cu ft steam front loader. If you put clothes in the front loader they WILL come out clean.
So, that's it. Save yourself a lot of grief and just get a quality front loader.
I bought this model because I reviewed others comments about how these type machines can wash a comforter. I have a king size comforter, thin style, and thought that would be great. My first load was the king comforter and I was immediately disappointed. The machine, and I imagine all machines of this type, have no way to rotate the clothes from the top of the tank to the bottom. The comforter literally sat in the same spot for the entire hour with the top of the load in exactly the same spot in the end as when the cycle began. That was a big disappointment but I then thought that perhaps I was asking too much from the machine so I took about 13 towels and arranged them, according to color, from top to bottom to check the rotation of the towels. Obviously the clothes actually need to come into contact with the bottom of the tank to receive the agitator motion needed to rub the dirt out. I watched and watched and noted that there was maybe one one to two rotations during the entire hour cycle of the towels. I'm sorry to burst bubbles but these style machines simply do not clean, in my humble opinion.
I have nothing bad to say about Samsung and do think they make a quality product. In fact I am replacing this machine with another Samsung 3.7 cu ft steam front loader. If you put clothes in the front loader they WILL come out clean.
So, that's it. Save yourself a lot of grief and just get a quality front loader.
This product is or has... Energy efficient, Doesn't vibrate my house, Quiet
About me... Parent of kids, Design conscious
No, I would not recommend this to a friend.
+11points
16out of 21found this review helpful.
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Review 18 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Awesome washer for my family of 5.
Customer Rating
5.0
Posted by: Momamma2
from Columbia, MO
on 11/30/2011
Value for Price
4.0
Quality
4.0
Features
5.0
Performance
5.0
What's great about it: Size, plenty of options
What's not so great: Clothes come out pretty twisted & wrinkled
This washing machine washes a load the size of 2 loads in my old washing machine. My clothes are clean and fresh. It has every option that I could ever want. I've tried most of them. I love the "Sanitize" for sheets and cleaning rags. The only con I can mention is that it does tangle the clothes up a bit. I shake them out good before transferring to the dryer but some items still come out wrinkled. I also purchased the steam dryer which takes care of the wrinkles. I've been using it on a regular basis for 2 months now.
This product is or has... All the cycles I need, Energy efficient, Big enough capacity for a comforter, Great at getting tough stains out
About me... Looking for energy savings, Budget Conscious, Parent of kids
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 19 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
At first I wondered about this washer
Customer Rating
5.0
Posted by: insanityltd
from Iowa
on 11/23/2011
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: Cleaning ability and quiet
What's not so great: weak end cycle tone and doesn't memorize your preferred settings
This wasn't the first washer we had chosen since we were looking at a front-load washer, but then found out that the dimensions of a front-load wouldn't fit in the space we had for our washer. We decided to purchase this washer since it was paired with the dryer we purchased. When we first started this washer, it seemed like it was barely washing. But we have been VERY impressed with the cleaning abilities of this washer. It is removing stains and grease spots that we thought were in clothes forever from our previous washer. The other thing is this washer is SO QUIET! Many times we can't tell it is running.
There are two down sides to this washer/dryer system. The first is the end cycle sounds. They are weak little cutsie-pie "tunes" Not a real buzzer. Unless you are in an adjacent room, forget about hearing them. We've just shut the tunes off since there is no way to hear them if we were relying on the buzzer to alert us. The second is that it doesn't remember the setting you used the previous time so if it is a cycle that you use regularly, you have to always adjust the settings. Samsung could have put a bank of preferred user settings to make this system even better.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, A steam cycle, Doesn't vibrate my house, Great at getting tough stains out, Quiet, Easy to use controls
About me... Budget Conscious, Always get the deal, Parent of kids
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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Review 20 for Samsung 4.7 Cu. Ft. 13-Cycle High-Efficiency Washer - Stainless Platinum
Leaving White Residue on Clothing
Customer Rating
3.0
Posted by: Integrity7
from Tampa, FL
on 11/19/2011
Value for Price
4.0
Quality
2.0
Features
5.0
Performance
2.0
We purchased the machine and were very happy with it, at first. It is very quiet and uses a lot less water than our previous machine.
However, we now have to rewash (the second time without detergent) our dark cloths in order to remove a white residue that is left after the first wash. We use liquid detergent and not too much so I don't think this is the issue. We are frustrated with the extra effort required to clean our cloths.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Quiet, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Parent of kids
No, I would not recommend this to a friend.
+4points
10out of 16found this review helpful.
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