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Customer Reviews for T-Mobile 4G Mobile Hotspot
T-Mobile 4G Mobile Hotspot
Model: ZTE MF61
SKU: 2380066
UPC: 610214625908
Connect to the Internet on the go with this mobile hotspot that provides a 4G broadband connection for up to 5 Wi-Fi-enabled devices. The display indicator keeps you informed of signal strength, network type, battery level and more.
Average Customer Rating:
3.6
out of 5
(5 Reviews) 5
Rating Snapshot 5 reviews
5 stars
2
4 stars
1
3 stars
1
2 stars
0
1 star
1
80% of customers would recommend this product to a friend
(
4 out of
5)
Customer Reviews for T-Mobile 4G Mobile Hotspot
Review 1 for T-Mobile 4G Mobile Hotspot
Life-Saver and Surprising Performance
Customer Rating
5.0
What's great about it: Portability, ease of setup and use, efficient, GREAT signal
We needed internet for our house, both for work and home purposes. We happened upon this device after researching other 3G mobile WiFi devices and were surprised that there was a 4G option without a contract. The device is as big as my tiny phone, the signal is wonderful, the battery works great, the modem turns itself to sleep mode when not in use. It's pretty genius. We're pleasantly shocked at how awesome it's been working :-D
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
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Review 2 for T-Mobile 4G Mobile Hotspot
Handy little device for instant 4G WiFi
Customer Rating
4.0
What's great about it: Ease of use, economics
Bought this several months ago. Works very well, easy to use. I wanted a portable WiFi solution for a WiFi-only tablet. And also an emergency WiFi in case my cable internet goes out at home.
Wanted a pay as you go method, because Lord knows, I have too many other monthly subscriptions.
Works as advertised. Once, I thought it had bit the dust, it wouldn't turn on, but called ZTE customer service, they said "pull the battery out and count to 10", I did, and voila, it works. Would recommend.
Wanted a pay as you go method, because Lord knows, I have too many other monthly subscriptions.
Works as advertised. Once, I thought it had bit the dust, it wouldn't turn on, but called ZTE customer service, they said "pull the battery out and count to 10", I did, and voila, it works. Would recommend.
I would recommend this to a friend!
+12points
12out of 12found this review helpful.
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Review 3 for T-Mobile 4G Mobile Hotspot
Good Speed/Hardware, Bad Renewal Process
Customer Rating
3.0
Posted by: MemphisITDude
from Memphis, TN
on 10/20/2011
What's great about it: Easy to get going, Good speed for basic use
What's not so great: Easy to hit the 5 user limit
We needed basic Internet access for temporary office space for a month, and didn't want to sign a contract with an ISP. This was a great solution for us, since we only had 3 people and a good cell signal. Getting started with it was easy. The $50 3 GB pre-paid pass was adequate for three of us doing basic emails, browsing, and Windows Updates for a month. However, the renewal process was a disaster. The device attempted to guide me to a T-Mobile renewal process that didn't work. And you cannot go to the T-Mobile general site and find a pass with a search. I tried to purchase through Wal-Mart ( 'email delivery within hours' ) but Wal-Mart never delivered, so I cancelled the order. Finally, the following day the T-Mobile process worked, but by then we'd been without Internet access for a day.
The only other comment is the WiFi network has a connection limit of 5. We had 3 workers continuously and a wireless printer, so when 2 people came to visit someone had to disconnect (even though the printer didn't require Internet access).
The only other comment is the WiFi network has a connection limit of 5. We had 3 workers continuously and a wireless printer, so when 2 people came to visit someone had to disconnect (even though the printer didn't require Internet access).
I would recommend this to a friend!
+17points
19out of 21found this review helpful.
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Review 4 for T-Mobile 4G Mobile Hotspot
Horrible Customer Service
Customer Rating
1.0
Posted by: CJM2011
from Dallas, TX
on 06/25/2011
What's great about it: Turns on
What's not so great: Customer Service
As a PayGo customer at TMobile, you are relegated to 2nd class citizen. Customer service is outsourced to India and the Philippines and all of their responses to customer issues is "24hrs" even if you call for the same issue. They just reset the clock. I purchased this with a $30 pre-paid card and as soon as I entered it, my account got locked and even Customer Service cannot access it. Now the meter is running and I can't even use it.
If ATT ends up with T-Mobile, the first thing they should do is fire every last one of their employees and keep the network infrastructure. They do not want those employees.
All of my phones are still with Verizon. I thought Verizon was expensive...but when you get no service for the money you spend, that's much more costly. Glad I tried this before signing a long term contract with these losers. No wonder they need to sell themselves to ATT.
No, I would not recommend this to a friend.
-1point
28out of 57found this review helpful.
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Review 5 for T-Mobile 4G Mobile Hotspot
Amazing 4G Mobile Hotspot!!
Customer Rating
5.0
Video Review:
(click to see the video)
What's great about it: Everything, screen, battery life, feel, weight, design, price, ease of use
I bought this originally just for vacation but.. I have been using this everyday with my ipad, laptop and xbox 360. The device is so small and incredibly easy to use, set up, and is FAST! And it only to minutes to set up! I have posted a video of a speed test i did using my hotspot. Check it out and see it in action for yourself!! Buy IT!!
I would recommend this to a friend!
+56points
81out of 106found this review helpful.
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