Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Model: LFX31925ST
SKU: 2414076
UPC: 048231783859
This refrigerator offers a Smart Cooling Plus system that delivers optimal temperature and humidity settings to keep your food fresh, longer. The thru-the-door ice and water dispenser features a premium filtration system for fresh-tasting water. Product specs and dimensions (PDF)
Average Customer Rating:
4.492 out of 5
4.5
 out of 
5
(67 Reviews) 67
Open Ratings Snapshot
Rating Snapshot 67 reviews
5 stars
49
4 stars
11
3 stars
2
2 stars
1
1 star
4
87% of customers would recommend this product to a friend 
(
58 out of 67
)
Customer Questions & Answers:
21 Questions | 30 Answers
Customer Reviews for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel
Review 1 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great fridge for a big family

Customer Rating
3.0 out of 5
3.0
Posted by: rcloveless5
from colorado
on 05/24/2012
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
What's not so great: Door handle broke
I got this fridge due to the fact that my previous LG Fridge was a lemon. I picked this one because the reviews where better than some of the other LG fridges.
I like all the space, Ice maker works well, seams to keep the food cold.
Last LG did not do that.
But I have had it less than a week and the freezer door handle broke.
Called Best Buy immediately and they are sending a repair man out.
Hopefully that is the last of my problems with the fridge.
This product has... Design I love, A convenient ice maker location, A quiet design, Lots of door storage
About me... Teenage kids, Looking for energy savings, Casual Cook, Practical shopper
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Very good refridgerator for home use

Customer Rating
4.0 out of 5
4.0
Posted by: Bekee
from Durham
on 05/23/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Its large and with modern features such as digital dispensers for ice and water
What's not so great: I have not seen any shortfall yet.
The whole family love the fridge and it is serving our purpose well. The stainless steel adds some elegance in its appearance.
This product has... Design I love, A convenient ice maker location, A quiet design, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
About me... Teenage kids, Looking for energy savings, Budget Conscious, Practical shopper
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 3 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great unit, but PLEASE MEASURE and BEWARE

Customer Rating
5.0 out of 5
5.0
Posted by: Armtek
from Littleton, CO
on 05/17/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Easy to organize, large volume, very brightly lit
What's not so great: It's wider than the spec, so beware!
Normally I wait for awhile before reporting, but I wanted to get this in quickly to help other buyers. The specs say the unit is 35-3/4 inches wide but it's larger as the unit 'bulges' out on the sides, so it didn't fit at first. We originally got a floor model, but after the unit delivered with new scratches on the front from mishandling at the warehouse, I sent it back, and we negotiated for a new unit. This is of course a whole different issue, and it's not the fridge's fault... But all the floor models have dents/scratches/gouges on the side (a dead givaway of a tight fit).
When we built our kitchen, we had a 36" wide refrig box added to prevent things dropping down the sides of the fridge from the counter. So according to the manual it should have been wide enough to fit. Luckily I had room on the trim so I was able to cut out the opening a little to get the unit in, but others may not have this luxury, so PLEASE check the measurements in your kitchen before purchase.
One advantage if you have a kitchen with limited opening of the doors, there is a space at the bottom of each door inside that allows the bottom tray of the fridge to pull out even with the doors only open 90 degrees. No french door fridge has this feature! Will wait to see how the icemaker holds up, but based on the data in hand, yes I'd recommend this unit (just measure...)
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, Lots of door storage, Multiple temperature zones, convenient bottom refrig tray opens fully, wider than the specs say - need 36 inch!
About me... Teenage kids, Always get the deal, Practical shopper, All about design
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 4 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

gud product

Customer Rating
5.0 out of 5
5.0
Posted by: Nagaraj
on 05/11/2012
im satisfied, very gud product,Thanks best buy for ur valuable serveice.
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Review 5 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

It was love at first sight

Customer Rating
1.0 out of 5
1.0
Posted by: JohnnyDoe
on 04/30/2012
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
4.0 out of 5
4.0
Performance
1.0 out of 5
1.0
What's great about it: Looks pretty
What's not so great: Its junk!
Pros:
Looks pretty
lots of light
Cons:
8 months old and it is broke
Called in for service and the best they can do is 1 week out
Makes ice slowly
Sometimes it sounds like a lawnmower
Freezer is poorly designed for storage and occasionally drips condensation
Buying this refrigerator is a bigger mistake than buying a treadmill. My LG range is junk too...
This product has... An easy to change water filter
About me... fool for shiny appliances
No, I would not recommend this to a friend.
+4points
4out of 4found this review helpful.
Review 6 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

I love this refrigerator.

Customer Rating
5.0 out of 5
5.0
Posted by: MargotB
from Wildomar
on 04/25/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: It is big on the inside and easy to organize
What's not so great: I can't reach the top to dust!
I love the look. The freezer is so easy to organize and the icemaker takes up almost no room. The energy used is less than my last energy saver and it was just 25 cubic feet while this one is 31 cubic feet. The deli drawer is very handy and all 3 produce drawers make it easy to find what I need. It is very quiet, too.
This product has... Design I love, A convenient ice maker location, A quiet design, No hard to reach spots, Lots of door storage, Multiple temperature zones, too soon to know about the filter
About me... Love to cook, i'm worth it!
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 7 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Huge refrigerator

Customer Rating
5.0 out of 5
5.0
Posted by: vorg11
from Fresno, CA
on 04/20/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: easy to find things, great water dispenser location
What's not so great: Stainless Steel streaks
I was hesitant to purchase an LG, on some forums people were complaining on how noisy they are and when I thinking about spending this amount of money it really need to be almost perfect. In choosing this refrigerator the location of the water dispenser had to be situated so that you could fill a big pitcher with water. In the past we always had a Pur water dispenser on the counter next to the refrigerator to fill large items. In our new house I didn't want anything else on the counter. Thus the importance of the water dispenser.
Well this refrigerator fits the bill, we have only had it for 30 days now but are really loving it. It is huge and very easy to find things we had a side by side and would find things weeks later, so far that has not been a problem. Must mention that I have not had a problem with this refrigerator being noisy at all. If you want a large refrigerator I would purchase this one again.
This product has... Design I love, An easy to change water filter
About me... Appliance snob
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
Review 8 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Outstanding Refrigerator

Customer Rating
5.0 out of 5
5.0
Posted by: Mike02z
from Southampton, PA
on 04/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Tons of room, very quiet, space inside highly adjustable
What's not so great: Size. This thing is HUGE! First one was sent back to be being smashed on bottom.
We have had this refrigerator for a little over a month. We love everything about it except it's external dimensions. This thing is HUGE but being almost 31 cu ft inside I can see why. Some complain the door ice maker does not produce enough ice. We are a family of 4 and use a lot of ice. We filled the extra bin but never have needed it. This makes plenty of ice for our family. The interior is well thought out and extremely flexible. My wife loves the fact that she can store 18" pizza boxes in this. Our old side by side had no chance of holding a pizza box. The unit is very quiet and has outstanding features. I can determine quality based on one month but I must say I was rather concerned when the first unit showed up. It looked like it was dropped off a loading dock, The box was perfect so must have happened before it was boxed. So far we are loving this refrigerator!
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Looking for energy savings, Appliance snob, Always get the deal, Big Family
I would recommend this to a friend!
+7points
7out of 7found this review helpful.
Review 9 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

great refrigerator for the price

Customer Rating
5.0 out of 5
5.0
Posted by: squirrelyyy
from Ringwood,NJ
on 04/15/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: very spacious, very well lit
What's not so great: condiment shelving limited space
Although we've only had it installed for less then a week my wife and I are extremly pleased overall. Very roomy ,quiet and well lit. The only complaint we have is we feel the condiment shelving could be a little bigger or maybe just a little wider. Ice quanity isn't great as I've read in most reviews, fortunately were not real big ice users, but hey it works we haven't had one thats worked right yet and totally love that it's intergrated in door and doesn't take up valuable room in the freezer. Love the fact that you can open either door separately unlike alot of others we looked at. One last complaint it's so roomy I don't think we could ever fill it (lol)
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Multiple temperature zones
About me... Looking for energy savings, Budget Conscious, Casual Cook, Practical shopper
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 10 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

You get what you pay for

Customer Rating
5.0 out of 5
5.0
Posted by: deliguy
from Florence,KY
on 04/09/2012
What's great about it: The amount of food you can put in refrigerator
What's not so great: Only had about two weeks so far no complaints
I did research on french door refrigerators for over a month. I looked at many brands and kept coming back to LG. This is the hands down largest and still the most attractive one I found. We are a family of five and have a secondary freezer for all frozen items. What I liked most was the amount of food you can keep in just the refrigerator section. I kept going back and forth between the 27.6 and 31.0 about $ 300 difference. The 31.0 has much better drawers and lighting. At the end of the day trust me you will be happy you purchased the larger unit.
This product has... A quiet design, Lots of door storage, Multiple temperature zones
About me... Love to cook, Big Family, Practical shopper
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
Review 11 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Looks pretty, but the noise can drive you insane

Customer Rating
4.0 out of 5
4.0
Posted by: WorkingfromhomeMom
from Friendswood, TX
on 03/29/2012
Value for Price
3.0 out of 5
3.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
3.0 out of 5
3.0
What's great about it: Looks great and the ice maker in the door leaves plenty of space for storage
What's not so great: NOISY, noisy, noisy Freezer fan
Spent a lot of time researching prior to purchase. I love the ice maker in the door and the adjustable shelves. The noise from the fan in the freezer is terrible. About once a week, the whole freezer needs to be disassembled to get to the fan, which makes a terrible noise. The drawers are a pain to disassemble and put back. I'm glad our house has a lot of square footage to escape the noise. I feel I spent too much money for a product that is such a hassle
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones, very noisy freezer fan
About me... Teenage kids, Practical shopper
No, I would not recommend this to a friend.
+5points
5out of 5found this review helpful.
Review 12 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

The best refrig on the market today!

Customer Rating
5.0 out of 5
5.0
Posted by: EDOCowboy
from Northern CA
on 03/24/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: EVERYTHING!
What's not so great: Let you know when we find it!
This refrig has to be by far the best one on the market today; you get what you pay for and so very much more! The room is unbelieveable in both the refrig and then the freezer compartments. You want cold milk, okay, but it you want nice cold milk that tastes great then this is for you. Want fresh lunch meat without empting the frig out, you need a bigger self for her flowers and the bottle of wine, this one is for you. We have had 3 different frigs in 5 years and this is the first one that my wife and I can actually say without a doubt... We love it! Thanks to our sales girl for recommending it to us!
This product has... Design I love, A convenient ice maker location, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones, both husband and wife will love!
About me... Looking for energy savings, Love to cook, All about design, i want to find what i am looking for., loves ice cold milk.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 13 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Pleasantly Pleased

Customer Rating
5.0 out of 5
5.0
Posted by: northshorela
from Abita Springs, LA
on 03/21/2012
What's great about it: Design, size, quiiet, practical.
What's not so great: Could be very costly if something breaks
I am thrilled with my new LG refrigerator! It is attractive, extremely spacious and practical. I love that the compressor turns off when you open the door so that you don't waste the cool air into the kitchen. I love the warm lights inside and out that don't shine too bright in your eyes but instead have a romantic feeling. I even love the shape of the little ice cubes; they are square instead of a half-moon. This refrigerator utilizes every inch of space possible.
Like all things that are computerized, I recommend purchasing an extended warranty just in case. I'm sure if something breaks on this refrigerator, it will be very costly.
I'm glad I got this one!
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Always get the deal, Casual Cook, Practical shopper, All about design, extremely picky
I would recommend this to a friend!
+6points
7out of 8found this review helpful.
Review 14 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Excellent Purchase

Customer Rating
5.0 out of 5
5.0
Posted by: Ned2012
from Morgan Hill, CA
on 02/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
This style refrigerator is great to live with but the shelf configuration is taking some time to get used to. The light inside both compartments is really bright and having the freezer on the bottom is working out well. The many storage compartments and drawers are very handy. The delivery was on time and well done. We were set up and the old machine hauled away in no time. Glad we purchased this refrigerator.
This product has... Design I love, A convenient ice maker location, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones, great lighting
About me... Looking for energy savings, Love to cook, All about design
I would recommend this to a friend!
+8points
10out of 12found this review helpful.
Review 15 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

love it

Customer Rating
4.0 out of 5
4.0
Posted by: homemakerxx
from white house, tn
on 02/13/2012
What's great about it: the ice maker
I love this frig. We did a have problem, with the doors aligning properly, and had to send it back to be replaced.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones, nice interior lighting
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 16 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great Fridge!

Customer Rating
5.0 out of 5
5.0
Posted by: casabella
from Clermont, FL
on 02/10/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Great design and function!
Anytime I make a large purchase I always do my due dilgence in checking out the item. This fridge was rated #1 by Consumer Reports as well as on the Best Buy Website. It did not disappoint. Even though it is just my husband and I, we love to entertain and this fridge is great with the wide shelves and french doors. Has incredible amount of room. Only issue we had is when it was delivered, the techs plugged it in and it worked three minutes and died???? Best Buy delivered another one the next day (after some coaxing) and now all is well...extremely happy with this purchase.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Looking for energy savings, Love to cook, All about design
I would recommend this to a friend!
+7points
9out of 11found this review helpful.
Review 17 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

awesome

Customer Rating
5.0 out of 5
5.0
Posted by: vicnnn
from b.r. ,la
on 01/30/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: FUNCTIOALITY
What's not so great: COST
BEAUTIFUL STYLE, FUNCTIONAL, GREAT DESIGN AND LAYOUT
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Love to cook, Big Family, All about design
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 18 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Love this fridge

Customer Rating
5.0 out of 5
5.0
Posted by: pattila01
from Washington state
on 01/29/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Everything
What's not so great: Not really an issue but I had some guests get confused by the water dispenser. Not sure why seems pretty easy
My old side by side died right before Thanksgiving and it was the best thing ever! I got this on black Friday so the price was good. And we hosted Christmas this year so with 15 people here the timing was perfect. The size is amazing, I got tons of food in it including my 27 lb turkey. Loved the fact the ice maker was in the door but wasn't sure if there would be enough ice so filled the ice bin that is supplied. Never needed it, ice was never an issue. The lighting is great, love the 3 drawers in the freezer. And like another reviewer said it fit perfect in the space where my old smaller side by side was. Beautiful fridge.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones
About me... Teenage kids, Looking for energy savings, Always get the deal, Casual Cook, All about design
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
Review 19 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Great blend of style, size, and function

Customer Rating
5.0 out of 5
5.0
Posted by: BearKat84
from Port Charlotte, FL
on 01/25/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
This unit actually fits better than the previous side by side unit but has provided more storage. Motor operates quietly, and the interior lighting is great. The appliance has a great exterior appearance.
This product has... Design I love, A convenient ice maker location, An easy to change water filter, Lots of door storage
About me... Looking for energy savings, Love to cook, Practical shopper
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 20 for LG 31.0 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless-Steel

Excellent full-featured fridge for a large family.

Customer Rating
5.0 out of 5
5.0
Posted by: BernerLover
from Northern VA
on 01/19/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Capacity, functionality, quiet with a good ice maker.
What's not so great: Nothing so far!
Our old refrigerator was a Samsung side-by-side. We had persistent issues with the ice maker, and finally it got to be too much. We shopped around, and this LG appeared to be the ticket for our family. We bought it on sale ($800 off); without the sale, we probably would have gone a different direction. It has wonderful style and utility. The size is great, and is enhanced by the easy access to all areas. Lighting is wonderful, and it is extremely quiet. Love the internal drawers in the freezer, and it's great to have a great ice maker and water dispenser. Controls are relatively simple for such a sophisticated refrigerator. Overall, it's been a great purchase so far, but do wait for a sale!
This product has... Design I love, A convenient ice maker location, An easy to change water filter, A quiet design, No hard to reach spots, A freezer designed to fit full-size pizza boxes, Lots of door storage, Multiple temperature zones, adjustable shelf enables more tall items.
About me... Teenage kids, Always get the deal, All about design
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
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