Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for iPhone® Refurbished 3G (Unlocked) - Black

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iPhone® Refurbished 3G (Unlocked) - Black

Model: iPhone 3G 8GB
SKU: 2833183
UPC: 885909335787
This iPhone features a 2.0MP digital camera for capturing special moments and a built-in GPS for driving instructions to get you to your destination. The MP3 player allows you to listen to your favorite tunes on the go.
Average Customer Rating:
3 out of 5
 out of 
(2 Reviews) 2
Open Ratings Snapshot
Rating Snapshot 2 reviews
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50% of reviewers would recommend this product to a friend 
1 out of 2
Customer Reviews for iPhone® Refurbished 3G (Unlocked) - Black
Review 1 for iPhone® Refurbished 3G (Unlocked) - Black

This review is of an iPhone 3G Unlocked phone only

Customer Rating
1.0 out of 5
Posted by: rddavisjr
from Alabama
on 02/15/2012
I ordered an unlocked iPhone 3G 8GB from Best Buy. I received an AT&T iPhone 3G 8GB phone from Best Buy that they had unlocked. What's the difference? Best Buy took an AT&T iPhone and simply unlocked it. By doing this, you are unable to update your iPhone with official Apple updates. In the package, there was a small message that stated something like, "You can never update this iPhone or you will lose your unlocked status." If I wanted an AT&T unlocked 3G iPhone, I would have done that myself. I wanted a real unlocked iPhone that will be allowed to update.
I went back and looked Best Buy's web page for this product. It doesn't state anywhere that the product you are buying is an unlocked AT&T iPhone or that you can't update. It simply says you are buying an unlocked iPhone.
Also, note that at the time of this review, Best Buy's online return policy is for exchange or credit only. No refunds. I'm going to go to my local Best Buy and politely ask for a refund. Maybe I will get it but, it looks like I will have to settle for a store credit.
Finally, the shipping process from Best Buy was a mess. My ordering status never updated. The day I received the package, my online status still read something like "Order in process." I was never provided a ship date, receive date, or a tracking number.
If none of this is problem for you, order the iPhone from Best Buy. If you want a real unlocked iPhone that can accept Apple updates, this is not the iPhone for you.
No, I would not recommend this to a friend.
94out of 94found this review helpful.
Review 2 for iPhone® Refurbished 3G (Unlocked) - Black

Awesome phone and great apps

Customer Rating
5.0 out of 5
Posted by: Hotest
on 06/24/2011
The phone is basically awesome the 2 mega pixel camera is beautiful but not awesome.The phone feels great in the hand
I would recommend this to a friend!
49out of 251found this review helpful.