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Customer Reviews for Zoom DOCSIS 3.0 High-Speed Cable Modem
Zoom DOCSIS 3.0 High-Speed Cable Modem
Model: 5341-02-03H
SKU: 2847634
UPC: 726947110649
This cable modem features an Ethernet port for compatibility with most Windows, Mac and Linux computers and uses DOCSIS 3.0 technology to ensure fast data transfer speeds.
Average Customer Rating:
3.7
out of 5
(11 Reviews) 11
Rating Snapshot 11 reviews
5 stars
6
4 stars
2
3 stars
0
2 stars
0
1 star
3
73% of customers would recommend this product to a friend
(
8 out of
11)
Customer Reviews for Zoom DOCSIS 3.0 High-Speed Cable Modem
Review 1 for Zoom DOCSIS 3.0 High-Speed Cable Modem
I switched from DSL to Cable Broad Band
Customer Rating
4.0
Value for Price
4.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
4.0
What's great about it: Price, ease of setup
I switched from DSL to cable broadband at my condo. Instead of renting a modem and researched online what most people doing this were doing, which originally steered me to the Motorolla Surfboard modems. But after consulting a Best Buy team member made me aware of this Zoom modem which had all of the same features of Motorolla's top broad band modem at HALF the price! I do appreciate it when a sales person listens to my needs and recommends a better choice, even if it isn't the most expensive. It worked out with this choice as well as my Plasma tv!
This product has... Fast connection, Secure connection, Easy to set up
About me... Budget Conscious, Heavy media streamer, Technology guru
I would recommend this to a friend!
I use it in...:Apartment
0points
0out of 0found this review helpful.
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Review 2 for Zoom DOCSIS 3.0 High-Speed Cable Modem
great modem for starting out in a large house.
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Great connectivity everywhere I normally have dead spots.
What's not so great: Not too much to look at, looks cheap.
Great choice and although like i said it doesnt look pretty, i dont really have it as a sgow piece, and it does everything i need/want it to.
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... Budget Conscious, Heavy media streamer, Technology guru, Business Professional
I would recommend this to a friend!
I use it in...:Apartment
0points
0out of 0found this review helpful.
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Review 3 for Zoom DOCSIS 3.0 High-Speed Cable Modem
Died after 3 weeks
Customer Rating
1.0
Value for Price
4.0
Ease of Use
4.0
Performance
3.0
Ease of Installation
2.0
What's great about it: Worked well as long as it worked.
What's not so great: Died after 3 weeks of use.
Worked well for 3 weeks, then ceased to function. I thought that the problem might be in the cable distribution system. Onsite troubleshooting visit by Comcast technician narrowed the problem down to the wireless modem.
This product has... Unreliable connection
About me... Budget Conscious
No, I would not recommend this to a friend.
I use it in...:Apartment
-2points
1out of 4found this review helpful.
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Review 4 for Zoom DOCSIS 3.0 High-Speed Cable Modem
Great Moden & Price
Customer Rating
5.0
Value for Price
4.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Set-Up
What's not so great: Nothing so far...
This was so easy to install. No more paying the cable co. $7 per month. It will pay for it's self in about 10 months.
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Apartment
+3points
3out of 3found this review helpful.
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Review 5 for Zoom DOCSIS 3.0 High-Speed Cable Modem
No need to pay Comcast monthly
Customer Rating
5.0
Value for Price
4.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Works with Comcast
What's not so great: Nothing, it works great
This modem works with Comcast's high speed internet. I bought the modem so I would not need to pay Comcast monthly for their modem. The Comcast technician had no problem hooking it up and I've had no problem using it. It had been problem free for the two months I've owned it and I am happy with the purchase.
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Small home
+4points
4out of 4found this review helpful.
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Review 6 for Zoom DOCSIS 3.0 High-Speed Cable Modem
NOT Compatible with Charter
Customer Rating
1.0
What's great about it: it worked when charter supported it
What's not so great: Charter doesn't support it anymore
I bought a Zoom 5341 last February, and it worked ok until a few weeks ago. After two calls to charter and a service call, I discovered that Charter had "Blacklisted: this modem. For the last two weeks, we can connect, but only get 1/10 of the speed we are supposed to, and it takes 5-20 minutes to power cycle the modem. DON'T Buy this! Charter recommends Motorola Surfboards, or Cisco modems.
No, I would not recommend this to a friend.
I use it in...:Large home
+11points
16out of 21found this review helpful.
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Review 7 for Zoom DOCSIS 3.0 High-Speed Cable Modem
easy to set up
Customer Rating
4.0
Value for Price
4.0
Ease of Use
5.0
Performance
4.0
Ease of Installation
5.0
What's great about it: easey to set up and use
What's not so great: have not found anything yet
I switched my rented router out with this one, it was easy to set up and make the switch. It is giving a better signal to a computer on the next floor. This seems to be a good piece of equipment.
This product has... Fast connection, Easy to set up, Reliable connection
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Large home
+3points
3out of 3found this review helpful.
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Review 8 for Zoom DOCSIS 3.0 High-Speed Cable Modem
Easy to setup, works great
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
Easy to setup, works great. !!!!!!!!!!!!!!!!!!!!!!!
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... Budget Conscious, Technology guru, Business Professional
I would recommend this to a friend!
I use it in...:Small home
+3points
3out of 3found this review helpful.
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Review 9 for Zoom DOCSIS 3.0 High-Speed Cable Modem
Easy to hook-up; running fast in 30 minutes
Customer Rating
5.0
Value for Price
2.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Fast and easy hookup, and good performance at an OK price
What's not so great: Still a bit pricey for a basic modem. Best to price shop for this one if you have time.
Got this for my relatives to upgrade to DOCSIS 3.0 as required by Comcast. Hook-up could not have been easier. After installing the hardware, I opened Internet Explorer and Comcast detected the new modem and guided me through the rest of the installation, automatically deactivating the old modem and activating the Zoom modem. In 30 minutes total it was all done, up and running. The speed improvement over the old modem is noticable.
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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Review 10 for Zoom DOCSIS 3.0 High-Speed Cable Modem
Good deal!!
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: price, performance
What's not so great: nothing yet
So far so good. Bought and installed it last night on Comcast Xfinity cable broadband. Install and setup with Comcast was a snap, about 10 minutes from opening the box to surfing. I replaced an 8 year old Linksys DOCSIS 1.0 modem and the difference with the new one was noticeable immediately. Web pages full of pics, like news sites and FB, pop up immediately. I read the other review but the local BB was out of any other DOCSIS 3.0 modems so I figured I would give this one a try. I'll let you know if things go south but like I said, "so far so good."
I would recommend this to a friend!
+10points
10out of 10found this review helpful.
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Review 11 for Zoom DOCSIS 3.0 High-Speed Cable Modem
Not compatible with Charter Communications in MN
Customer Rating
1.0
Value for Price
1.0
Ease of Use
1.0
Performance
1.0
Ease of Installation
1.0
What's great about it: If it would work here, it would be great.
What's not so great: Not-so-durable construction, and does NOT work in this area
Bought it today to get rid of my rental fee and upgrade to DOCSIS 3.0 at the same time. During the installation process I needed to give Charter the MAC Adress, which is common practice for many ISP's. After nearly 2 hours on the phone with their tech support and authorizing and reauthorizing the MAC.... It establishes Power, Upload, Download, and Link (Ethernet). But refuses to establish Status, I let it repeat the cycle constantly for an hour and a half (says max of 30 min) when I came to a review on here about the older and bigger "G" model of this modem, in which a person in Rochester had the same exact issue. Do NOT buy this modem without reading every review about this model (5341-02-03H) and (5341-02-03G)
No, I would not recommend this to a friend.
Other Best Buy Products I Recommend
Motorola SURFboard eXtreme Broadband Cable Modem
(261)-2points
21out of 44found this review helpful.
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