Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for LifeProof - Case for Apple iPhone 4 and 4S - Black

LifeProof - Case for Apple iPhone 4 and 4S - Black

Model: LP-iPH4-CS-1-BL-1
SKU: 3133099
UPC: 851919003008
This case features double AR-coated optical glass for clear photo and video quality and protects your iPhone 4 or 4S against damage from water, dust and drops.
Average Customer Rating:
3.461 out of 5
3.5
 out of 
5
(258 Reviews) 258
Open Ratings Snapshot
Rating Snapshot 258 reviews
5 stars
107
4 stars
45
3 stars
26
2 stars
20
1 star
60
64% of reviewers would recommend this product to a friend 
(
164 out of 258
)
Customer Reviews for LifeProof - Case for Apple iPhone 4 and 4S - Black
Review 1 for LifeProof - Case for Apple iPhone 4 and 4S - Black

protects my phone perfectly

Customer Rating
5.0 out of 5
5.0
Posted by: flamingo52
from jupiter fl
on 05/18/2013
  • Reward Zone® Member
Value for Price
4.0 out of 5
4.0
Appearance
4.0 out of 5
4.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: no worries when phone gets wet
What's not so great: hard to charge
This phone protector even works in water. It is not easy to open the bottom in order to charge, but a small price to pay for peace of mind.
This product has... Tough/durable, good fit
About me... outdoor enthusiast
I would recommend this to a friend!
Reward Zone number: 2688552673
Reward Zone number: 2688552673
0points
0out of 0found this review helpful.
Review 2 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Great for a clutz

Customer Rating
4.0 out of 5
4.0
Posted by: MikeboughtaniPhone
from Redondo Beach, CA
on 05/13/2013
What's great about it: It's stress free.
What's not so great: charging. It won't fit in a lot of docks.
I don't do extreme stuff, but I drop my phone a lot. I also spill stuff a lot. The cover has protected my phone from me. And I think it's worth it.
I would recommend this to a friend!
Reward Zone number: 1053858969
Reward Zone number: 1053858969
0points
0out of 0found this review helpful.
Review 3 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Looks Great

Customer Rating
5.0 out of 5
5.0
Posted by: SLKCLK
from Strasbyrg, CO
on 05/05/2013
My Iphone has been dropped and still works great. Love this case.
This product has... Tough/durable
About me... active lifestyle
I would recommend this to a friend!
Reward Zone number: 2149179111
0points
0out of 0found this review helpful.
Review 4 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Not a good case

Customer Rating
2.0 out of 5
2.0
Posted by: Thezils
from Saginaw,MI
on 04/29/2013
Value for Price
1.0 out of 5
1.0
Appearance
3.0 out of 5
3.0
Durability
3.0 out of 5
3.0
Usefulness
1.0 out of 5
1.0
What's great about it: nothing
What's not so great: the ease of use
you really have to push on the screen if you want to type anything
This product has... good fit
About me... parent, outdoor enthusiast, traveler
No, I would not recommend this to a friend.
Reward Zone number: 2575403316
Reward Zone number: 2575403316
0points
0out of 0found this review helpful.
Review 5 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Disgruntled Lifeproof purchaser

Customer Rating
1.0 out of 5
1.0
Posted by: CWizToo
from MI
on 04/26/2013
Value for Price
1.0 out of 5
1.0
Appearance
4.0 out of 5
4.0
Durability
1.0 out of 5
1.0
Usefulness
1.0 out of 5
1.0
What's great about it: The concept
What's not so great: It didn't work
The claim is waterproof. The case leaked the first weekend we had it, almost ruining the phone. Highly disappointed for the price I paid!
This product has... terrible
About me... parent
No, I would not recommend this to a friend.
Reward Zone number: 0397911286
Reward Zone number: 0397911286
-5points
0out of 5found this review helpful.
Review 6 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Most of your accessories won't fit

Customer Rating
4.0 out of 5
4.0
Posted by: Jjeeffss
from Surprise az
on 04/21/2013
Value for Price
3.0 out of 5
3.0
Appearance
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
Usefulness
5.0 out of 5
5.0
What's great about it: Seals the phone from water and dust
What's not so great: Most headphone jacks and chargers will not fit
Like the case, most chargers and headphone jacks will not fit thru the "port holes".
This product has... Tough/durable
About me... active lifestyle
I would recommend this to a friend!
Reward Zone number: 1038828000
Reward Zone number: 1038828000
+1point
1out of 1found this review helpful.
Review 7 for LifeProof - Case for Apple iPhone 4 and 4S - Black

WATERPROOF

Customer Rating
4.0 out of 5
4.0
Posted by: Anonymous
from Las Vegas, NV
on 04/19/2013
Value for Price
4.0 out of 5
4.0
Appearance
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: Waterproof
What's not so great: Headphone adaptor assembly
The only problem I have with this is the screw-in headphone adaptor and then the little screw you have to put back when not using the headphones. I wish you could use headphones without the adaptor. That being said it's WATERPROOF! So I'll deal with the headphone issue to be able to use it in the pool, listen to music in the shower. Once you let go and drop it into the water, it takes away that fear of getting it wet. No longer are our phones like Gremlins! FREEDOM
This product has... Attractive design, Easily fits in pocket/purse, Tough/durable, A nice compact size, good fit, waterproof
About me... parent, outdoor enthusiast, active lifestyle
I would recommend this to a friend!
Reward Zone number: 0739864782
Reward Zone number: 0739864782
+1point
1out of 1found this review helpful.
Review 8 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Great all around case

Customer Rating
4.0 out of 5
4.0
Posted by: Fordmustanggt2007
from Rochester ny
on 04/19/2013
  • Reward Zone® Member
Value for Price
4.0 out of 5
4.0
Appearance
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
Usefulness
5.0 out of 5
5.0
What's great about it: Waterproof and not bulky
This is my second case. The first one lasted over a year of hard use and abuse and still did not leak. I don't baby my phone at all, I've been swimming with it, listen to music in the shower and throw my phone across the room and the case lasts. It's not nearly as bulky as an otter box either. This one when I first bought it was weird because the screen was all distorted but after a week of bein in my pocket it all evened out and is perfect now.
This product has... Attractive design, Easily fits in pocket/purse, A no slip grip, Tough/durable, A nice compact size, good fit
I would recommend this to a friend!
Reward Zone number: 2605425554
Reward Zone number: 2605425554
+2points
2out of 2found this review helpful.
Review 9 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Durable product

Customer Rating
5.0 out of 5
5.0
Posted by: J9BK7
from Birmingham, AL
on 04/13/2013
Value for Price
5.0 out of 5
5.0
Appearance
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: Everything! No problems whatsoever.
What's not so great: Can't think of anything negative; very pleased with product.
First time owner of a Lifeproof case. Will consider purchasing for my children now.
This product has... Attractive design, Easily fits in pocket/purse, A no slip grip, Tough/durable, A nice compact size, good fit
About me... parent
I would recommend this to a friend!
Reward Zone number: 0049700374
Reward Zone number: 0049700374
+1point
1out of 1found this review helpful.
Review 10 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Not recommended.....horrible for me

Customer Rating
1.0 out of 5
1.0
Posted by: Tompb
on 04/13/2013
Admittedly rugged and well built but very expensive. Most importantly, did not work with my phone. Case made speaker unusable, home button would not function, touch screen pressure too hard, ringer muted, and small nub controlling ringer mute far too easily hit while in my pocket. The home button issue was critical.....a best buy rep told me that this is an issue which many customers have. Some customers do not have the issue. I replaced with an otter defender and phone works fine. Admittedly the otter is not waterproof and somewhat bulkier but allows full functions on the phone. Additionally, the touch screen functions with far less pressure than which is required for the life proof case. I don't understand why the life proof functions so well for some people......for me it rendered the phone useless....although it sure was protected. 100% waste of money.....consider yourself warned.
No, I would not recommend this to a friend.
+2points
2out of 2found this review helpful.
Review 11 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Tough case

Customer Rating
5.0 out of 5
5.0
Posted by: Leighanna
from Arkansas
on 04/13/2013
Value for Price
5.0 out of 5
5.0
Appearance
4.0 out of 5
4.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: Water proof
What's not so great: Headphone jack needs an adapter
Love my case, I feel very confident in its ability to protect my purchase
This product has... Attractive design, Easily fits in pocket/purse, A no slip grip, Tough/durable, A nice compact size, good fit
About me... active lifestyle, traveler
I would recommend this to a friend!
Reward Zone number: 2675599421
Reward Zone number: 2675599421
0points
0out of 0found this review helpful.
Review 12 for LifeProof - Case for Apple iPhone 4 and 4S - Black

A must have for all I Phone Users

Customer Rating
5.0 out of 5
5.0
Posted by: FoxRider
from Shepherd, Michigan
on 04/13/2013
Value for Price
5.0 out of 5
5.0
Appearance
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: It protects your phone from getting damaged or wet.
What's not so great: Nothing
This case is a life saver. It will protect your I phone like it says "Lifeproof". It's a must for all I phone users.
This product has... Attractive design, Easily fits in pocket/purse, A no slip grip, Tough/durable, good fit
About me... Student, active lifestyle
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 13 for LifeProof - Case for Apple iPhone 4 and 4S - Black

WORST THING TO BUY!

Customer Rating
1.0 out of 5
1.0
Posted by: Anonymous
on 03/30/2013
I bought a black iPhone 4S lifeproof case at bestbuy because they advertise that it is waterproof, dirt proof, snow proof, and shock absorbent. Well don't believe a word it says! They want you to do a water test right when you get it without your phone in it to make sure that it works, and the first case I bought leaked! Can you imagine having your phone in the case and it leaks! So I go to take it back to best buy to get a new one and guess what? They won't take it back!!! You have to send it back to lifeproof so they can check it out, and after about a week or so they'll send back a new one. When I finally got the new one, it resisted the water, so I put my phone in the case and made sure all of the seals were sealed and the headphone and charger openings were closed. Then I went to my pool to take a video underwater just as the case advertises and about 5 seconds after I put the case in the water, THE CASE LEAKED! So now this isn't just the case that is ruined yet again, BUT THE PHONE TOO! So now both my $80 case and $600 iPhone is ruined! I COULDN'T BELIEVE IT!!! So I call lifeproof with another iPhone that has a lifeproof case on it, and after sitting there waiting for an hour, someone finally answers. So I tell them what happened and they started questioning me and blaming me that it leaked! So finally they gave in and sent me a new case. BUT WHAT ABOUT THE PHONE? They said, "oh sorry. We don't cover the phone if it gets damaged, you'll have to buy a new one!!" ARE YOU KIDDING ME??? In case you didn't get the point, DONT EVER BUY THE CASE BECAUSE IF THIS HAPPENS TO YOU YOU'LL BE OUT AROUND $600!!!
No, I would not recommend this to a friend.
+5points
7out of 9found this review helpful.
Review 14 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Lifeproof is NOT life proof

Customer Rating
1.0 out of 5
1.0
Posted by: ShopperAbby
on 03/21/2013
I bought this case back in February 14, 2013 because I've heard how it's so much better than the Otterbox. Fast forward a month and a half later, and the side part of my back piece is cracked, as well as the top part where the earphone jack is. For the amount I paid, I expected it to last more than a month! This is not due to negligence or improper care; this is just bad workmanship. My last Otterbox lasted 3 years before I had to get a new one! Do yourself a favor-don't buy it. Buy anything but this case because it is NOT life proof! This does not even deserve the one star I HAD to give it.
No, I would not recommend this to a friend.
+5points
5out of 5found this review helpful.
Review 15 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Use this day in and day out for almost a year

Customer Rating
5.0 out of 5
5.0
Posted by: janerboz
from 21009
on 03/17/2013
Value for Price
5.0 out of 5
5.0
Appearance
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: Everything
What's not so great: no complaints
I have destroyed my phones either by dropping on cement or drowning them. I finally broke down and bought this after doing a lot of reserch. Yes, initially it looks expensive - but, believe me, Ms. Destructo, it's worth every penny. I have already dropped it (call me clutsy-whatever) several times - once on cement. I was amazed! Nothing damaged! The case didn't even show a scratch! My 2 y.o. granddaughter plays with apps on my iPhone and uses the buttons and touch screen with ease.
The buttons work great - the touch screen also great and sensitive. Scrolls beautifully. I don't know what others are complaining about. I would definitely call the LifeProof folks and talk to them. I have taken mine apart a couple of times to check the O-ring and do a thorough cleaning (per instructions). I've also just rinsed it off under water especially after 2 y.o. sticky fingers have been playing with it. Shaking it dry (with iPhone inside) and wiping with a soft cloth that I use for eyeglasses. It's as good as new! The sound quality is fine - but I use headphones mostly. I have lost that little screw but then just bought another pack to have extras. I can use the speaker only feature of the iPhone perfectly and people hear me loud and clear. I use the special screw-in mic wire in the car and to plug in speakers at home - no problem. I bought a couple of those to have one in the car and one at home.
This case has saved me from 'phone destruction' heart-break! It's waterproof at 6.6 feet indefinitely (according to their website). Although I swim, I haven't tried it yet. You need the waterproof mic extender for that too and probably the armband holder.
I highly recommend this case. It's light and, so far, has proved itself
to me over and over again.
This product has... Attractive design, Easily fits in pocket/purse, A no slip grip, Tough/durable, A nice compact size, good fit
About me... parent, outdoor enthusiast, active lifestyle, traveler, clutz
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 16 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Good product

Customer Rating
4.0 out of 5
4.0
Posted by: JCG3423
from Brownsville, tx
on 03/05/2013
Value for Price
4.0 out of 5
4.0
Appearance
5.0 out of 5
5.0
Durability
4.0 out of 5
4.0
Usefulness
5.0 out of 5
5.0
What's great about it: Protects against falls and moisture
What's not so great: Price
Poss: I had a lot of problems with my phones getting wet. This case solved my problems. It a bit expensive but worth every penny. Protects against water and falls. Some people report problems with echoes but haven't. I would defiantly recommend this case if problems with moisture
Conns:
Have to remove a screw to use headphones or have the provided wire sticking out all the time for waterproof. The screw is small and can easily be lost. Another thing is some aftermarket chargers don't fit thru slot to charge phone have to remove case.
This product has... Attractive design, Easily fits in pocket/purse, A no slip grip, Tough/durable, A nice compact size, good fit
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 17 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Good, tough case - It protects the phone

Customer Rating
4.0 out of 5
4.0
Posted by: Gnatman
from Huntsville, AL
on 03/03/2013
Value for Price
4.0 out of 5
4.0
Appearance
4.0 out of 5
4.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: Protects well, and still allows access to the phone's features.
What's not so great: Taking it apart; it seems to not work well with the speaker phone feature.
Very good case - Seems to be worth the money. Rugged, waterproof, not too heavy ... The phone has taken a couple of licks but it still ticks!
This product has... Easily fits in pocket/purse, A no slip grip, Tough/durable, good fit
About me... parent
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 18 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Great for construction worker

Customer Rating
5.0 out of 5
5.0
Posted by: Slik23
from Sioux city, IA
on 03/03/2013
Value for Price
5.0 out of 5
5.0
Appearance
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: I've dropped it from about 30 ft it still protects my phone
What's not so great: The speeker for my iPhone isn't as good
Very good case for anyone worth any penny. It cuts the sound a little bit but it doesn't bother me. Great for ppl always on the go and for construction workers. The cover screen is great also
This product has... Attractive design, Easily fits in pocket/purse, A no slip grip, Tough/durable, A nice compact size, good fit
About me... traveler
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 19 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Expensive, detracts from iPhone functionality

Customer Rating
1.0 out of 5
1.0
Posted by: Think7
from Dunnellon, FL
on 03/03/2013
Value for Price
1.0 out of 5
1.0
Appearance
4.0 out of 5
4.0
Durability
1.0 out of 5
1.0
Usefulness
1.0 out of 5
1.0
What's great about it: Not alot other than customer service is somewhat prompt
What's not so great: Everything else
Here are the pros - the empty case is water proof - this I know as I did the test - whether it is still waterproof after taking it apart a couple of times - I hope I don't own it long enough to find out.
It is fairly light and fits the phone well.
Accessing the buttons is OK - not great, not terrible.
That is the end of the pros.
Cons: The biggest issue is the loose fitting screen protector/top cover. The tactile feel I was used to with the cases on my 3GS is gone with this case. The amount of pressure needed is ridiculous.
A 2011 professional review I read noted this same issue. It is now 2013 and they haven't solved the problem.
Applications magically turn themselves on when I am working around the farm with this case in my front pocket. Something in the semi-rigid design and the way I move / crawl under a pc of equipment, etc. Will have to find a location where I can carry this without it giving my iPhone a mind of its own. Small shards of plastic have shredded off the inside of the case near the gasket. I found them difficult to remove but didn't want to leave them and possibly compromise the integrity of the gasket so I had to carefully remove the gasket and then use a razor to cut the shards out. On an $80 case you shouldn't have to do any re-engineering. I tried to register and get the extended warranty - the company's site was malfunctioning - no way to submit the form after taking the case apart to get the serial numbers - so that was a waste of time. Case is not particularly easy to open even after cracking open the corner with a coin and I've already marred the case with the coin after opening it only twice. If the quick instructions explained that you would need the serialization to register the warranty that would have saved me the effort of opening the case a second time by which time I had already built up some static electricity and it took a few attempts to break the static charge and stop the phone from picking up dust before reinstalling it in the case. The latch that hides the charging port needs to open another 10 degrees - getting the charger in and out is more difficult than it needs to be. As a result of the limited charging port door access you will have to pull out the charger by the wire instead of the connector further shortening the life of the cable.
For those of you that rate this a 4 or higher - you must have got a far superior case than the one I got at the ATT store.
And Lifeproof replaced my first one - so this review applies to TWO cases with the exact same results and Lifeproof wanted to send me a THIRD.
I declined. Absolute waste of time and money.
Not impressed with LifeProof the company - or this case.
For an expensive case - it has way too many flaws to justify its high price.
For this much money it should be the best case in the world.
This is going to have to go back to ATT.
No, I would not recommend this to a friend.
+2points
4out of 6found this review helpful.
Review 20 for LifeProof - Case for Apple iPhone 4 and 4S - Black

Protection yes social no

Customer Rating
3.0 out of 5
3.0
Posted by: JubjubW
on 02/28/2013
Had this case for a couple months now. At first all I had to do was open the battery charge cover to talk and my voice sounded funny. Then out of no where everyone could hear me no problem. Then now I have to remove the case if I'm going to make a call. Forget actually answering a phone.
No, I would not recommend this to a friend.
-1point
0out of 1found this review helpful.
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