Customer Reviews for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
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Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Model: WFW9151YW
SKU: 3209329
UPC: 883049231242
This washer features quiet spin technology to reduce noise and vibration by minimizing movement of the wash drum. The TumbleFresh option tumbles washed clothes periodically to prevent wrinkles.
Average Customer Rating:
3.2
out of 5
(35 Reviews) 35
Rating Snapshot 35 reviews
5 stars
12
4 stars
8
3 stars
2
2 stars
1
1 star
12
57% of reviewers would recommend this product to a friend
(
20 out of
35)
Customer Reviews for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Review 1 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Seems to be working as it should
Customer Rating
3.0
Value for Price
3.0
Quality
3.0
Features
3.0
Performance
3.0
What's great about it: Good price on floor model
What's not so great: Already starting to leak from door
I had a base for a different washing machine that cannot be used as they deliberately make them incompatible. Would have been nice is someone told you about it.
This product is or has... Doesn't vibrate my house
About me... Looking for energy savings, Budget Conscious, Always get the deal, small family
I would recommend this to a friend!
Gender:Male
Age:55-64
Reward Zone number: 0045448966
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Review 2 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Looks futuristic
Customer Rating
5.0
Value for Price
5.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Washes great
Great value, bought it for a rental unit and it is an outstanding unit that excited the tenant.
This product is or has... A great water saver, Great at getting tough stains out, Easy to use controls
About me... occasional user, Design conscious
I would recommend this to a friend!
Gender:Male
Age:65+
Reward Zone number: 0038713590
Reward Zone number: 0038713590
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Review 3 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Great washer
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
4.0
What's great about it: The eco setting is, great value
This washers is great, it does everything I need and more.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, Parent of kids, everyday user, End of cycle signal gets my attention, small family
I would recommend this to a friend!
Gender:Male
Age:25-34
Reward Zone number: 2813633888
Reward Zone number: 2813633888
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Review 4 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
great
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: works well
What's not so great: nothing!
Love it! Works great! Washes well! It this long enuff?
This product is or has... A great water saver, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out
About me... Always get the deal
I would recommend this to a friend!
Gender:Male
Age:35-44
Reward Zone number: 1050372147
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Review 5 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Great washer and great price
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: does what it is supposed to do, clean clothes
What's not so great: none
I had to stack my w/d and i am short so I wanted a set that is a bit shorter than most. This one is is perfect.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Doesn't vibrate my house, Great at getting tough stains out, Easy to use controls
About me... Budget Conscious, Parent of kids
I would recommend this to a friend!
Gender:Female
Age:35-44
Reward Zone number: 2850539631
Reward Zone number: 2850539631
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Review 6 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
nice size washer and easy to run
Customer Rating
4.0
Value for Price
5.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: great price & can wash my blankets and comforters in it
What's not so great: socks and small items get caught between door & basin
The only negative thing is that they should have made the window of the door slanted the opposite way so small items do not get caught in between the door and basin of the washer. I have to wring the items out cause they are wet yet when cycle ends. The other clothes spin out great.
This product is or has... A great water saver, Big enough capacity for a comforter, Great at getting tough stains out, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Parent of kids, small family, Design conscious
I would recommend this to a friend!
Gender:Female
Age:45-54
Reward Zone number: 2787336778
Reward Zone number: 2787336778
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Review 7 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Love it!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
What's great about it: Cleans well and affordable.
What's not so great: I couldn't get one sooner
I live this washer. It's been better than all the washers I've ever used. It has a cycle for everything and isn't obnoxiously loud.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, small family
I would recommend this to a friend!
Gender:Male
Age:18-24
Reward Zone number: 1053623758
Reward Zone number: 1053623758
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Review 8 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Great washer for a smaller stackable
Customer Rating
4.0
I have had my washer for about a month now and i love it. Its a great size and its quiet. No issues at all.
This product is or has... Doesn't vibrate my house, Easy to use controls
I would recommend this to a friend!
Gender:Female
Age:25-34
Reward Zone number: 2859636881
Reward Zone number: 2859636881
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Review 9 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Did not work
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
3.0
Performance
1.0
What's great about it: Unknown
What's not so great: Not working
After waiting 4 days Best Buy delivery and installation was great but after they left I tried a load. The water went in and out several times but the laundry was in the same position when it ended. Drum did not turn. Called for repair. Took a week to get an appointment. Repairman said it will require a new motor controller board and something else. Total more than I paid for the washer so I had them swap it for a Samsung. (Another 4 day wait.)
Only real expense was having to buy more socks and underwear after three weeks with no washer.
Only real expense was having to buy more socks and underwear after three weeks with no washer.
This product is or has... poorly made, no factory quality control
About me... Looking for energy savings, Budget Conscious, everyday user, small family
No, I would not recommend this to a friend.
Gender:Male
Age:55-64
Reward Zone number: 1042351655
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Review 10 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Great wash machine for a condo
Customer Rating
4.0
Posted by: Myoldwashmachinebroke
from Milwaukee, WI
on 04/22/2013
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Fits a lot of clothes
What's not so great: A little loud
This washer was one of my only options for the space in my house. It works really well.
This product is or has... All the cycles I need, Energy efficient, Acceptable level of noise, Easy to use controls
I would recommend this to a friend!
Gender:Female
Age:35-44
Reward Zone number: 0756541727
Reward Zone number: 0756541727
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Review 11 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
NIce dryer
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Wrinkle cycle
What's not so great: n/a
Energy wise, clothes come out looking great.
Space saving with the two, (washer and Dryer)
Space saving with the two, (washer and Dryer)
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Acceptable level of noise, Easy to use controls
About me... Looking for energy savings, everyday user, Design conscious
I would recommend this to a friend!
Gender:Male
Age:45-54
Reward Zone number: 0907312145
Reward Zone number: 0907312145
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Review 12 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Its fine. Nothing bad, nothing great
Customer Rating
4.0
Value for Price
3.0
Quality
3.0
Features
3.0
Performance
3.0
What's great about it: Its just average
What's not so great: The depth of a front loader. Takes too much space
Yhe laundry system stacks nicely which helps on floor space. But overall I find it bulky and a difficult transition from top load units
This product is or has... A great water saver, All the cycles I need, Energy efficient, Easy to use controls
About me... Looking for energy savings, Budget Conscious, small family
No, I would not recommend this to a friend.
Gender:Female
Age:55-64
Reward Zone number: 2494752618
0points
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Review 13 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
nice product
Customer Rating
5.0
What's great about it: Saves water, quiet, efficient
What's not so great: so far all is good
I love my washer. Its quiet, efficient and saves me money in water and detergent.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Big enough capacity for a comforter, Doesn't vibrate my house, Great at getting tough stains out, Easy to use controls
About me... Looking for energy savings, Budget Conscious, small family
I would recommend this to a friend!
Gender:Female
Age:45-54
Reward Zone number: 2846098890
Reward Zone number: 2846098890
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Review 14 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
My clothes have never been so bright!
Customer Rating
5.0
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
What's great about it: everything
What's not so great: nothing
The best washer I have ever owned! It is easy to use and works exceptionally well. I shopped for over a week before making my decision,
which I am very happy with.
which I am very happy with.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Acceptable level of noise, Doesn't vibrate my house, Great at getting tough stains out, Easy to use controls
About me... Looking for energy savings, Budget Conscious, Always get the deal, everyday user, End of cycle signal gets my attention, small family
I would recommend this to a friend!
Other Best Buy Products I Recommend
Gender:Female
Age:65+
0points
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Review 15 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Do not buy
Customer Rating
1.0
What's great about it: cheap
What's not so great: poor quality
I purchased this washing machine about 18 months ago. I bought into the Whirlpool name. I didn't buy the most expensive unit, because I didn't want/need many features - I just wanted a HE washing maching. Within two months, the front seal had failed and needed to be replaced. We are a family of four with fairly high washer demand. Given the early failure, I bought the extended warranty through Whirlpool.
Now after 18 months, the rear bearing is failing - which is terminal. 18 months on a washer, really? Seriously when did major appliances become disposable items?
It'll cost more to repair than the machine is worth, so Whirlpool is going to give me 75% of the replacement value. I am not entirely happy about that, I am out a washing machine, but I guess at least I have something.
About me... Teenage kids, Looking for energy savings, Budget Conscious, everyday user
No, I would not recommend this to a friend.
Gender:Male
Age:45-54
+4points
4out of 4found this review helpful.
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Review 16 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Had the washer for 2 months; so far, so good.
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
5.0
Performance
4.0
What's great about it: Many cycles and feaures.
I've only had the washer for two months, but so far no problems. There are many cycles and features. Machine is quiet so I can wash at night and not disturb my downstairs neighbors.
This product is or has... A great water saver, All the cycles I need, Energy efficient, Acceptable level of noise, Doesn't vibrate my house, Easy to use controls
About me... Looking for energy savings, Budget Conscious, everyday user, End of cycle signal gets my attention, small family
I would recommend this to a friend!
Gender:Female
Age:55-64
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Review 17 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Decent value
Customer Rating
4.0
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
What's great about it: Quiet movement
What's not so great: A scar spot on main botton.
First time user of front loader.
It's good that clothes after washing appear soft.
It's good that clothes after washing appear soft.
This product is or has... A great water saver, Energy efficient, Acceptable level of noise, Easy to use controls
About me... Budget Conscious, Always get the deal, occasional user
I would recommend this to a friend!
Gender:Male
Age:65+
0points
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Review 18 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Avoid this Washer
Customer Rating
1.0
Value for Price
1.0
Quality
1.0
Features
2.0
Performance
1.0
What's great about it: None I can think of
What's not so great: Broke in 15 months of use
I bought the Whirlpool Duet Washer & Dryer and within 15 months the machine stopped working. Just normal use in a 3 person house hold. During a normal wash cycle the machine made a loud noise followed by smoke emissions from the washer.
On Contacting Whirlpool customer service, I was told that the product is out of warranty (imagine a manufacturer who will stand by their product only for 12 months) and that I would have to get it repaired. The repair cost quoted was more than the cost of a brand new washer.
I will never buy a Whirlpool product ever again in my life. This company has the worst Customer Service people. The phone people never cared about the situation and were extremely unhelpful. This company is the best example of a dying American brand.
STAY AWAY FROM THIS PRODUCT.
About me... Heavy Drycleaner, Parent of kids, Design conscious
No, I would not recommend this to a friend.
+22points
24out of 26found this review helpful.
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Review 19 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Basic front loader.
Customer Rating
2.0
Value for Price
2.0
Quality
2.0
Features
3.0
Performance
2.0
What's great about it: User friendly.
What's not so great: Low to the ground. Dispenser drawer sticks. Timer is off.
Since I had a stackable duet set from 8 years ago, I was told that I would need another duet washer in order to stack with my current dryer. We had significant problems with delivery and set-up. I have noticed that the estimated time during chosen cycles is off. I am surprised that it seems to be pretty quiet.
No, I would not recommend this to a friend.
+4points
11out of 18found this review helpful.
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Review 20 for Whirlpool - Duet 3.5 Cu. Ft. 12-Cycle Washer - White
Washer
Customer Rating
5.0
What's great about it: Great price
What's not so great: havent found a problem yet
Bought this new out of the box in conjunction with the matching dryer. The ease of use of this machine is virtually plug and play. Most of the controls are self explanatory. While this device takes a little longer than my old top loader, the quality of cleanliness is light years beyond what I am used to. My whites now gleam, where the best I could get before was a dingy, bleach smelling cloth. It uses one tenth the water a top loader does, and the quietness (sic) of the machine make up for the amount of time it takes to wash.
I would recommend this to a friend!
+13points
13out of 13found this review helpful.
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