Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Hauppauge WinTV-DCR-2650 Dual Tuner CableCARD Receiver

Hauppauge WinTV-DCR-2650 Dual Tuner CableCARD Receiver

Model: 1450
SKU: 3451656
UPC: 785428014500
This receiver allows you to watch and record cable TV channels on your compatible computer. The USB port allows an easy connection.
Average Customer Rating:
1 out of 5
1.0
 out of 
5
(1 Review) 1
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Rating Snapshot 1 review
5 stars
0
4 stars
0
3 stars
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0
1 star
1
0% of customers would recommend this product to a friend 
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0 out of 1
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Customer Reviews for Hauppauge WinTV-DCR-2650 Dual Tuner CableCARD Receiver
Review 1 for Hauppauge WinTV-DCR-2650 Dual Tuner CableCARD Receiver

Compatibility issues, poor tech support.

Customer Rating
1.0 out of 5
1.0
Posted by: hootie318
from New Orleans, LA
on 01/16/2012
Value for Price
4.0 out of 5
4.0
Compatibility
1.0 out of 5
1.0
Features
3.0 out of 5
3.0
Ease of Installation
1.0 out of 5
1.0
What's great about it: The promised capabilities
What's not so great: The failure to actually work
I hade issues with the product from the start mostly due to a bad cable card from Cox Cable. After Cox squared me away I finally was able to pick up some channels through Windows Media Center (Other DVR Software for PC would not work with out advanced knowledge of the software or code). The device itself would be great but I was never able to get the tuner to stay on properly. Cox Cable really went out of their way to help but nothing worked. I was only able to receive HD channels, not all, and no subscription channels. The tuner also needs to be unplugged then plugged back in if the PC goes to sleep. This problem is a deal breaker. How can you set a schedule to record if the tuner goes to sleep and does not wake up to record. I called Hauppauge tech support. They told me it was a bug with no fix for now. I got fed up with Hauppauge tech support. Every time I called they were rude, short answers, offered no help, and argued with what I was seeing. This product was totally not worth the hastle.
No, I would not recommend this to a friend.
+9points
10out of 11found this review helpful.