Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Geek Squad® Car Deck Installation (Hardware Not Included)

Geek Squad® Car Deck Installation (Hardware Not Included)

Model: DIGI DECK
SKU: 3582102
UPC: 400035821029
Have your new car deck installed the easy way: neatly, reliably and professionally by a Geek Squad Autotech. WHAT IS INCLUDED A Geek Squad Autotech will: Complete a pre-installation and post-installation checklist to ensure we return your vehicle to you in the same condition as when you dropped it off Remove and reinstall any dash panels necessary to access the deck opening Remove existing deck Connect a wiring harness (sold separately) to allow the new deck to plug into the vehicle's factory wiring and facilitate reinstallation of the factory deck (if you sell the vehicle) Install any required dashboard kits (sold separately) to ensure an integrated, factory-installed appearance Install any required antenna adapters (sold separately) to provide clear AM/FM reception Attach any antenna connections Vacuum work area Demonstrate deck functionality Some installations may require additional charges* Hardware not included Approximate time to complete: 45 minutes Why should you have Geek Squad do it for you? Lifetime workmanship warranty MECP Certified Autotechs Free reinstallation of your factory stereo if you ever sell your vehicle Autotech Installation Centers located across the country *Additional charges A materials charge of $5 per vehicle will be assessed at time of installation. Standard installation does not include any vehicle-specific parts or accessories (for example, wiring harnesses, antenna adapters, wired FM modulators, etc.). For a deck installation, these parts are typically $40–$50 but will vary based upon your specific vehicle. Additional charges for vehicle-specific parts and any non-standard installation will be assessed upon completion of the installation. If you'd like more detailed information regarding installation on your specific vehicle, find a store with an installation center and speak directly with a Geek Squad Autotech. Your Geek Squad Autotech will provide an estimate to you prior to performing work that requires an additional charge and any additional parts. See terms and conditions for further details. WHAT TO EXPECT Important scheduling information: When we approve your order, you will receive a confirmation e-mail. You will also receive a redemption e-mail for each service you've purchased. This redemption e-mail will include a key code that will validate your order. Print a copy of this e-mail and give it to the Agent at the time of service. Once you receive your redemption e-mail, schedule your installation in four easy steps: Find the installation center of your choice. Call the installation center to schedule an appointment. Print your Geek Squad service e-mail. Show up to have your equipment installed. Speak to a Geek Squad Autotech for more information regarding your specific vehicle type. Service returns cannot be accepted after installation services are completed. WHAT TO BRING When you arrive on your installation date, remember to bring the following: The printout of your Geek Squad redemption e-mail that shows the key code for the Car Deck Installation service you purchased The car deck you'd like to have installed Any parts you may have purchased for the installation
Average Customer Rating:
3.857 out of 5
3.9
 out of 
5
(14 Reviews) 14
Open Ratings Snapshot
Rating Snapshot 14 reviews
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10
4 stars
0
3 stars
0
2 stars
0
1 star
4
71% of customers would recommend this product to a friend 
(
10 out of 14
)
Customer Reviews for Geek Squad® Car Deck Installation (Hardware Not Included)
Review 1 for Geek Squad® Car Deck Installation (Hardware Not Included)

Fast and good quality work!

Customer Rating
5.0 out of 5
5.0
Posted by: LS123
on 05/27/2012
Dropped my car off at 4:00 and he said it would take 25 minute max and sure enough 20 minutes later it was done and looked great an sounded great! He was very nice too! (Rogers Arkansas)
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for Geek Squad® Car Deck Installation (Hardware Not Included)

Great Service!! Worth every penny!

Customer Rating
5.0 out of 5
5.0
Posted by: Udubdub
from Whitewater, WI
on 05/06/2012
Value for Price
4.0 out of 5
4.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
5.0 out of 5
5.0
Agent Expertise
5.0 out of 5
5.0
What's great about it: Sounds Great, Looks Great
What's not so great: Nothing so far.
I just wanted to express my heart felt "Thanks" for a job very well done. Sounds great, fits in perfectly with dash.
thank you so much for your professionalism, personal care, attention to detail and patience in educating me in mobile electronics, We are grateful!
I plan on referring you guys to others and look forward to doing business again in the future!
About me... Pay once - get it all done, Tech savvy, Perfectionist
I would recommend this to a friend!
+1point
2out of 3found this review helpful.
Review 3 for Geek Squad® Car Deck Installation (Hardware Not Included)

Solid Deal

Customer Rating
5.0 out of 5
5.0
Posted by: Lonzo310
from Pasadena, CA
on 04/29/2012
Value for Price
5.0 out of 5
5.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
5.0 out of 5
5.0
Agent Expertise
5.0 out of 5
5.0
What's great about it: Fast and knowledgeable
Didn't have an appointment so I walked in at 10:00 and the agent told me there was one person in front and it'd be an hour and a half wait, which was fine with me. 5 minutes later I noticed him working on my car. Job was done in less then 40 minutes. Unit is working great and I'm satisfied. Definitely coming back when I get some new speakers and amp. Thanks
About me... Tech savvy, Perfectionist
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 4 for Geek Squad® Car Deck Installation (Hardware Not Included)

Great service, fast installation

Customer Rating
5.0 out of 5
5.0
Posted by: ktwinks
from Pasadena, CA
on 04/10/2012
Value for Price
5.0 out of 5
5.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
5.0 out of 5
5.0
Agent Expertise
5.0 out of 5
5.0
I took my car to the Pasadena Best Buy, and had my stereo installed in 40 minutes. Scheduling wasn't a problem because they took walk ins. The guy was really friendly, did a perfect job, and the stereo is working perfectly. I did, however, purchase all the hardware elsewhere and saved about 40% off of what I would if I had purchased the necessary components from Best buy. It's totally worth the 60 bucks, for the convenience, and peace of mind knowing that Geek Squad will do it right.
About me... No time to do it myself
I would recommend this to a friend!
+1point
2out of 3found this review helpful.
Review 5 for Geek Squad® Car Deck Installation (Hardware Not Included)

The installers did a great job.

Customer Rating
5.0 out of 5
5.0
Posted by: Indyjc
from Indianapolis, IN
on 02/26/2012
Value for Price
4.0 out of 5
4.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
5.0 out of 5
5.0
Agent Expertise
5.0 out of 5
5.0
What's great about it: Professional looking results
What's not so great: nothing.
Called on saturday about noon to see if they could install a stereo and 2 speakers. They said drop it off and they will try to get to it today. By 5 pm I was picking it up and rockin' on the way home. Professional looking and sounding. Thanks.
About me... Pay once - get it all done
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 6 for Geek Squad® Car Deck Installation (Hardware Not Included)

great service

Customer Rating
5.0 out of 5
5.0
Posted by: gmoney1017
from Carlsbad, CA
on 02/15/2012
Value for Price
5.0 out of 5
5.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
5.0 out of 5
5.0
Agent Expertise
5.0 out of 5
5.0
Had you guys install a car audio deck and 4 speakers a few years ago and just reasantly had a new one put in my new car. You guys do a great job
About me... Pay once - get it all done
I would recommend this to a friend!
+2points
4out of 6found this review helpful.
Review 7 for Geek Squad® Car Deck Installation (Hardware Not Included)

they do top notch installations

Customer Rating
5.0 out of 5
5.0
Posted by: johnniebgoode
from Houston (Galleria) TX
on 02/10/2012
Value for Price
5.0 out of 5
5.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
5.0 out of 5
5.0
Agent Expertise
5.0 out of 5
5.0
Twice I have had OEM radios re-installed in used cars. The tech has been knowledgeable and efficient each time.
About me... Pay once - get it all done, Technically challenged
I would recommend this to a friend!
+1point
3out of 5found this review helpful.
Review 8 for Geek Squad® Car Deck Installation (Hardware Not Included)

Extremely dissapointed

Customer Rating
1.0 out of 5
1.0
Posted by: DissapointedOne
from Dover, DE
on 01/14/2012
Value for Price
1.0 out of 5
1.0
Friendliness of Agent(s)
1.0 out of 5
1.0
Quality of Workmanship
1.0 out of 5
1.0
Agent Expertise
2.0 out of 5
2.0
What's great about it: Nothing
What's not so great: Everything
To start with...I usually leave positive reviews, this may be one of the only negative ones I have written recently. I brought in my girlfriends car to install a head unit and speakers I bought her for Christmas. I was going to do the install myself, but they said it was only $50. It was $20 to plug in a cable in the back of the head unit for an iphone and $20 to pair bluetooth. I had to pay for the cable install because it was on the back of the deck, I declined the pairing cost as it takes 30 seconds. I thought both of these costs were a little ridiculous. They said it would only take an hour and a half.
A little over 2 and a half hours later they called me to pick up the car. After driving off I notice that there is a double turn signal noise and door chime. Very annoying. The new adapter has chimes too I guess for some models. My girlfriend noticed that her climate control lights were not working below the radio.
Hence I return to Best Buy to fix the problems. An hour and a half later I get a call from the tech. I return to the shop to find out that they did not fix anything. I immediately went to the manager. He talked to the guys and they disconnected the chime which took another hour. Why they didn't just do it in the first place I have no idea. They did not know why the dash lights were not working and even said they didn't even go near them??? Now I have to drop the car at the dealer to see what is wrong with the dash then bring the car back to Best Buy AGAIN. I was told they may pay for the fix. They said they would not guarantee it. Do not waste your time, energy, or money on install services from Best Buy. I may never even go back to the store again because of this experience.
About me... Tech savvy, expect it to be done right the first time!
No, I would not recommend this to a friend.
+70points
79out of 88found this review helpful.
Review 9 for Geek Squad® Car Deck Installation (Hardware Not Included)

Installation took less than an hour

Customer Rating
5.0 out of 5
5.0
Posted by: Dooner
from Ocean Grove
on 01/11/2012
Value for Price
5.0 out of 5
5.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
4.0 out of 5
4.0
Agent Expertise
4.0 out of 5
4.0
What's great about it: Fast and Easy
I showed up around 10:30 on Wednesday morning and the guy was waiting on a late appointment. After about 10 minutes he bumped me up and my new radio was installed within an hour. No problems at all. Nice guy, too.
About me... Pay once - get it all done, No time to do it myself, Tech savvy
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
 
+2points
9out of 16found this review helpful.
Review 10 for Geek Squad® Car Deck Installation (Hardware Not Included)

Best stereo installation I have ever received!

Customer Rating
5.0 out of 5
5.0
Posted by: zJay
from San Diego, CA Pacific Beach
on 01/11/2012
Value for Price
5.0 out of 5
5.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
4.0 out of 5
4.0
Agent Expertise
5.0 out of 5
5.0
What's great about it: Awesome price and service
What's not so great: not enough Best Buy stores close to me
I've had stereos installed by Mad Jacks and Leo's, but only when I had Best Buy install my sony hd did the install like it was done as the original unit. Best Buy even set the time and took the unit off of "demo" mode. It took less than an hour. The first, and only and last, ttime I installed a stereo it took me over 4 hours. That makes the Geek Squad installation a very good buy at Best Buy. I just sold the afforementioned car and the new owner wanted the hd radio included. I had planned on taking the car back to Best But and have swap the origninal back for free. I will definately use the Geek Squad to install my new sony hd radio into my new(er) car.
About me... Tech savvy, get it done right!
I would recommend this to a friend!
-2points
6out of 14found this review helpful.
Review 11 for Geek Squad® Car Deck Installation (Hardware Not Included)

Murrieta Ca. crew gets it done!

Customer Rating
5.0 out of 5
5.0
Posted by: brkngreenie
from Murrieta, CA.
on 01/04/2012
Value for Price
3.0 out of 5
3.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
5.0 out of 5
5.0
Agent Expertise
5.0 out of 5
5.0
The stereo installation tech @ Murrieta Ca. Best Buy was booked solid the day before Christmas Eve and for multiple days after and he still took my truck and guaranteed it to be out by 8pm. It was done by 6pm. Well done!
About me... Pay once - get it all done, No time to do it myself, Tech savvy, Perfectionist
I would recommend this to a friend!
-4points
2out of 8found this review helpful.
Review 12 for Geek Squad® Car Deck Installation (Hardware Not Included)

horrible

Customer Rating
1.0 out of 5
1.0
Posted by: dontshopatbestbuy
from rockford, il
on 12/31/2011
Value for Price
1.0 out of 5
1.0
Friendliness of Agent(s)
1.0 out of 5
1.0
Quality of Workmanship
1.0 out of 5
1.0
Agent Expertise
1.0 out of 5
1.0
What's great about it: nothing
What's not so great: broke my deck
i had them install my deck..two hours later it stopped working...i took it back to them and he told me to buy a new stereo.i used to get everything from best buy. but it was so bad that i will never go there again for anything
No, I would not recommend this to a friend.
+17points
31out of 45found this review helpful.
Review 13 for Geek Squad® Car Deck Installation (Hardware Not Included)

service so bad, I no longer shop at best buy

Customer Rating
1.0 out of 5
1.0
Posted by: thegirlintheredshirt
from Plano, Texas
on 12/27/2011
Value for Price
1.0 out of 5
1.0
Friendliness of Agent(s)
1.0 out of 5
1.0
Quality of Workmanship
1.0 out of 5
1.0
Agent Expertise
1.0 out of 5
1.0
What's great about it: there are best buys everywhere
What's not so great: there are best buys everywhere
i received a new car stereo for my pick up truck for my birthday. it was purchased at best buy, so i went back there to have it installed (best buy in plano, texas). the installation went horribly wrong. when i dropped teh car off they tried to get me to buy new speakers, i told them my speakers were pretty new and i just wanted them to install the stereo. everything went downhill from there. i don't know if they screwed up my speakers on purpose, out of spite for not buying new speakers from them, or if they were just terrible at installing car stereos, but i didn't get out of the parking lot before i started having problems with my speakers. when i went back so they could fix what happened, they told me i should have bought new speakers and said they couldn't fix the problem unless i bought new speakers.
About me... Pay once - get it all done
No, I would not recommend this to a friend.
+62points
70out of 78found this review helpful.
Review 14 for Geek Squad® Car Deck Installation (Hardware Not Included)

Good service with bad quality

Customer Rating
1.0 out of 5
1.0
Posted by: Anonymous
from Paducah, KY
on 11/14/2011
Value for Price
2.0 out of 5
2.0
Friendliness of Agent(s)
5.0 out of 5
5.0
Quality of Workmanship
1.0 out of 5
1.0
Agent Expertise
1.0 out of 5
1.0
What's great about it: Quick installation time.
What's not so great: Quality of workmanship/final product.
I had a big job done here. I had new wiring and speakers, as well as a new head unit and sub/amp, installed in my recently restored vintage truck. The installation was done very quick and came out terrible. I would not use their installation service for anything more than getting stock speakers replaced. They DO NOT have the experience/expertise to handle full audio replacement/installation. Stick to shops that deal with nothing but car audio for large scale jobs like the one I had done.
About me... Pay once - get it all done, Tech savvy
No, I would not recommend this to a friend.
+240points
293out of 346found this review helpful.