Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Model: SPHD710WTS
SKU: 4674169
UPC: 635753496789
Stay in touch with this Samsung Galaxy S II Epic Touch SPHD710WTS mobile phone that features 4G speed for fast data transfer. The 8.0MP digital camera and 1080p high-definition video recording let you capture images and movie clips. Requires a Simply Everything or Everything Data plan and a $10 Premium Data add-on. The Early Termination Fee is prorated and is calculated by taking the months remaining on your Service Agreement times $20 for Advanced Devices, with a maximum of $350, and minimum of $100.
Average Customer Rating:
4.706 out of 5
4.7
 out of 
5
(34 Reviews) 34
Open Ratings Snapshot
Rating Snapshot 34 reviews
5 stars
27
4 stars
5
3 stars
1
2 stars
1
1 star
0
94% of customers would recommend this product to a friend 
(
32 out of 34
)
Customer Questions & Answers:
4 Questions | 12 Answers
Customer Reviews for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White
Review 1 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

gps no workink good

Customer Rating
3.0 out of 5
3.0
Posted by: pinguino
from chicago
on 05/23/2012
What's great about it: t's easy to use good camera
What's not so great: the gps is allway donw do not working good
Its a good phone but fir ant rason the gps no working good too many times is loading and never found my place and sometimes is feezen
This product is... Easy to use keypad/keyboard, Short battery life, Great picture quality, Tough/durable, Good video quality, Good call quality
I would recommend this to a friend!
-2points
0out of 2found this review helpful.
Review 2 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Awesome Value!

Customer Rating
5.0 out of 5
5.0
Posted by: Susie1021
from Lakewood, CA
on 05/09/2012
What's great about it: Gorgeous screen, does everything!
What's not so great: Battery life
I absolutely love this phone -it's easy to use and has a bright, beautiful screen. I have received many compliments about it and everyone wants to play with it and check it out. :) The camera takes outstanding pictures!
I'm not too thrilled with the battery life but I can't really complain since I use it for EVERYTHING... Even with playing games and texting during the day, the battery will still last me thru most of the day.
This product is... Easy to use keypad/keyboard, Great picture quality, Tough/durable, Good video quality, Good call quality
About me... Budget Conscious, Heavy texter, Heavy apps user, Need phone to keep me organized
I would recommend this to a friend!
+6points
7out of 8found this review helpful.
Review 3 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Love it

Customer Rating
5.0 out of 5
5.0
Posted by: SLCKris
from Salt Lake City, UT
on 05/09/2012
What's great about it: fast, easy, big screen
I've had this for over a month now, and I am still in love with it. It takes fantastic photos, is easy to use, and I love how big the screen is (this makes typing a breeze)
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Good call quality
About me... Heavy texter, Business Professional, Need phone to keep me organized
I would recommend this to a friend!
+2points
3out of 4found this review helpful.
Review 4 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Great all around phone

Customer Rating
5.0 out of 5
5.0
Posted by: DTP29
from columbia,sc
on 05/07/2012
What's great about it: Its easy to work, i love the camera, the apps...everything
What's not so great: i dont like how big the phone is.
I think this is a great phone. I dont have a home phone but this phone is great for all purposes. The quality is great, the camera is great, its easy to text and to download different apps and i just love everything that your able to do with this phone.
This product is... Great picture quality, Tough/durable, Good call quality, battery life is great
About me... My phone is my life, Heavy texter
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 5 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Phone is great, Sprint needs some work...

Customer Rating
4.0 out of 5
4.0
Posted by: yourmillennium
from Aurora, Colorado
on 05/07/2012
What's great about it: Looks and feels great!
What's not so great: Dropped calls, bad reception, data is slow at times...
I am new to the Android phones. Formerly had a blackberry curve. I was so limited with what I could do with it. This phone absolutely rocks! And I got it in white, which is what I wanted. Battery life is decent for a phone like this. I actually purchased a portable battery charger for it through Sprint (along with a heavy duty "ballistic" case to protect it). I have accidentally dropped it a few times, and will testify that the case works flawlessly. It also has a duel charge for your Bluetooth, which is awesome. This allows much more battery life in-between uses. Although, I just may pick up a back up battery just in case. The bad has nothing to do with the phone, but the provider itself. Sprint really needs to improve their coverage to compete properly with their competition.
This product is... Easy to use keypad/keyboard, Short battery life, Lightning fast, Great picture quality, Good video quality, Good call quality
About me... My phone is my life, Use for phone calls only, Heavy texter, Heavy apps user, Need phone to keep me organized
+4points
4out of 4found this review helpful.
Review 6 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

awesome smartphone

Customer Rating
5.0 out of 5
5.0
Posted by: DrDrumz
from Chicago IL
on 05/06/2012
What's great about it: thin design, bright screen, huge display, good battery life
What's not so great: a bit slippery, no ice cream sandwich yet
This is one of the best smartphones on the market. The 4G is very fast in Chicago, the display is huge and bright, and apps run smooth. It is a bit slippery since it is so thin, but you can always get a case for it.
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Good video quality, Good call quality
About me... Heavy apps user, Need phone to keep me organized
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 7 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Excellent Features, OK Reception

Customer Rating
5.0 out of 5
5.0
Posted by: NWBoarder
from Port Orchard, WA
on 05/05/2012
What's great about it: Easy to use, Great Camera, Beautiful Screen, Perfect Size
What's not so great: Reception
Let me start by saying, I know that reception is tied to the carrier as well as the phone, but my Sprint HTC Hero had fantastic reception in the same places that my SGSIIE4GT is stuck to roaming, or no service at all. That being said, it's not a deal breaker since Sprint provides unlimited roaming, and the new Network Vision is rolling out. As for the phone itself, it is absolutley an amazing handset. It does anything and everything you can want a phone to do. I have yet to find an app that it will not run. This phone is truly top of the line for what's out there right now. Don't let the Wi-Max 4G turn you away either. When you have it, it's flawless and as fast as any other 4G. And when you don't have it, the 3G is jsut fine, and the wi-fi is fantastic. Anyway, I've been using this phone for 2 months now with absolutely no screen protector, and I have zero scratches on it. And I'm not gentle on my phones. I'm a firm believer in buying stuff that is built to last, and this phone is. Gorilla Glass is great and should not be underestimated. My only real gripe is that the White one is super slick, and there is a very apparent lack of quality cases for this phone. If I buy a thin, White phone, then that's what I want. I do not want to have to hide my thin, white phone in a bulky colored case. Really though, that's my biggest complaint. This phone is great and it will be a good two years with it.
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Tough/durable, Good video quality
About me... My phone is my life, Budget Conscious, Heavy texter, Heavy apps user
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 8 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Easy to use for the technology challenged

Customer Rating
5.0 out of 5
5.0
Posted by: PuppyMomma
from Pueblo,CO
on 05/04/2012
What's great about it: Large screen and easy to set up
What's not so great: cannot see screen in sunlight, great in the shade
Best phone I have ever purchased. Easy to set up and I LOVE the large screen. Wish the screen was easier to see in bright light like sun. Would like the alerts to be louder even tho I have the sound set to high. I got a Ballistic case off the internet and it keeps the phone from falling out of my pocket when I bend over.A screen saver like Zagg is a MUST. You do not want to scratch this large beautiful screen. This is a tough phone for hard users. Talk sound is clear, does far more than I will ever do. I talk ALOT, and text some, do moderate messaging, and love getting my email.The virtual keyboard is great, even with my fat fingers. Love the swype feature.I have not used the video or camera feature yet but expect it to be great! The battery lasts me all day because I do not play games or watch videos. I sometimes use about 5000 minutes a month. I plug the phone in every night at bedtime and that is it. I will get another when this one dies. Best phone ever.
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Tough/durable, Good video quality, Good call quality
About me... My phone is my life, use mostly for talking and some texting, get my email fast, love my weather app
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 9 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Enjoying this phone!

Customer Rating
5.0 out of 5
5.0
Posted by: KimBob249
from Appleton, WI
on 04/28/2012
What's great about it: Large screen
What's not so great: Not a lot of fun cases available
I have been using this phone for about 3 months and have found it to be a solid, fun Android phone! Even got into "Swype" text entry, not looking back!
This product is... Great picture quality, Good call quality
About me... Heavy texter, Heavy apps user
-1point
0out of 1found this review helpful.
Review 10 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Excellent

Customer Rating
5.0 out of 5
5.0
Posted by: ModernAppeal
on 04/26/2012
Very fast.. Touch screen is superb. Definitely a keeper after being an IPhone user. Outstanding!
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Tough/durable, Good video quality, Good call quality
About me... Heavy texter
I would recommend this to a friend!
-2points
0out of 2found this review helpful.
Review 11 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

i love this phone !!!!!!!

Customer Rating
5.0 out of 5
5.0
Posted by: Tammy6118
from brooksville,fl
on 04/26/2012
What's great about it: screen size and sooo fast
What's not so great: i havent found anything thats not great
I love this phone i went from the htc evo which was an awesome phone to this one i love the screen size and how really fast it is. Just love it ;-)
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Good video quality, Good call quality
About me... My phone is my life, Heavy texter, Need phone to keep me organized
I would recommend this to a friend!
0points
2out of 4found this review helpful.
Review 12 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Great Phone

Customer Rating
4.0 out of 5
4.0
Posted by: tootall4u
from Vancouver, WA
on 04/25/2012
What's great about it: Style, looks, appearance
What's not so great: Horrible reception
I like everything about this phone except the reception. I don't know if it is the phones antenna or the Sprint service. I basically have NO internet service inside any building. I constantly get "no internet connection" or "no network connection" whenever I get inside a building. I called Sprint and they reset the network settings and that helped as far as coverage outside but not inside. I suspect it may be the phone because I did not have this problem with my HTC Evo.
The phone is super fast when running programs and has considerable storage space and memory. It works great when hooked up to wi-fi.
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Good video quality, Good call quality
About me... Heavy apps user
No, I would not recommend this to a friend.
0points
2out of 4found this review helpful.
Review 13 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Great Phone

Customer Rating
5.0 out of 5
5.0
Posted by: Joshc8503
from Wilkes, NC
on 04/25/2012
What's great about it: Everything
What's not so great: reception in my area
I love this phone. It's a lot better than HTC Evo. Would buy again
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Tough/durable, Good video quality, Good call quality
About me... My phone is my life, Heavy apps user
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Review 14 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Great phone, screen image is brilliant.

Customer Rating
5.0 out of 5
5.0
Posted by: Anonymous
from Chesterfied,MO
on 04/25/2012
What's great about it: The screen, weight, overall feel and appearance of the phone
What's not so great: Lost signal near my honme
A good step above the HTC EVO. I see no need to consider the iphone with this phone. Cost was equivalent and I had no interest to even demo the iphone.
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Good video quality
About me... My phone is my life, Business Professional, Need phone to keep me organized
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 15 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Still on the fence

Customer Rating
4.0 out of 5
4.0
Posted by: Deedee246
from new orleans, la
on 04/25/2012
What's great about it: resolution
What's not so great: Internet connection is slow
Still on the fence, my internet connection is slow, I rarely get to use the 4g feature, I need to reorganize the phone, the apps are all in the wrong area, the camera app is not even on the main screen. Waste of money to get a 4G phone in Louisiana
This product is... Great picture quality, Good video quality
About me... Heavy texter
I would recommend this to a friend!
-2points
0out of 2found this review helpful.
Review 16 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

way better then evo!!!!!!!

Customer Rating
5.0 out of 5
5.0
Posted by: batvega6701
from Orlando, FL
on 04/25/2012
What's great about it: everything
What's not so great: nothing
Its way better then the evo that I had before I love it
This product is... Easy to use keypad/keyboard, Lightning fast, Great picture quality, Tough/durable, Good video quality, Good call quality
About me... Heavy texter, Heavy apps user, Need phone to keep me organized
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Review 17 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Great phone

Customer Rating
5.0 out of 5
5.0
Posted by: Terex
on 04/22/2012
Used iphone for 4 years. I changed to galaxy note looking for a change.. Could have returned the note but after using it I was hooked.. Like android over apple iOS and really like the larger screen.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 18 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Better than I thought

Customer Rating
5.0 out of 5
5.0
Posted by: tre4ever
from Kissimmee, Fl.
on 04/18/2012
What's great about it: Response time and brightness
What's not so great: nothing thus far
I have only had this phone for like 4 days but I love it more than I thought I would, my Epic with the keyborad and I didn't think I was going to like this phone for its lack of a keyborad but I love it, the Super AMOLED screen is remakeable, I wouldn't have guessed it would have made such a difference but it does. All of my old apps look better than ever.
This product is... Lightning fast, Great picture quality, Good video quality
About me... My phone is my life, Heavy texter, Heavy apps user
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 19 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

excellent phone but....

Customer Rating
4.0 out of 5
4.0
Posted by: Jason0719
from Monterey CA
on 04/17/2012
What's great about it: everything everyone else said
What's not so great: the screen is big making it hard to hold with 1 hand and on top of that there is grip on the phone making it very slippe
White is cool but very slippery I believe the black one has a little bit of a grip. It sucks to buy a thin phone and then have to make it bulky by putting a Cass on it
This product is... Lightning fast, Great picture quality, Good video quality, bababooey
About me... Heavy texter, Heavy apps user, howard stern rulz
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 20 for Samsung Galaxy S II Epic 4G Touch Mobile Phone - White

Awesome phone!

Customer Rating
5.0 out of 5
5.0
Posted by: ambernicole8101
from Denton, TX
on 04/05/2012
What's great about it: Super easy to set up customize and use.
What's not so great: Battery life is good but not great. Needs to be recharged nightly and occasionally I have to plug it in during the day.
Really don't need any other electronic devices; this does it all. Internet, apps, texting, and phone. Decent call quality (I live in the country so signal isn't that great at home). Fantastic picture quality, huge, bright screen so everything is easy to see and the keyboard is easy to use thanks to Swype. Overall great phone. Very happy with my first smartphone purchase. Also, I will be buying all future phones from Best Buy. Very friendly service, they do all the setup, transfer all your info and pics, and for a small fee, offer a better "insurance" plan than my service provider!
This product is... Easy to use keypad/keyboard, Great picture quality
About me... My phone is my life, Budget Conscious, Heavy texter, Heavy apps user, Need phone to keep me organized
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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