Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Model: NP300E5A-A02UB
SKU: 4707182
UPC: 036725735200
This Samsung Series 3 NP300E5A-A02UB laptop features a 15.6" high-definition display that delivers crisp, vibrant images with excellent visual quality. The built-in 0.3MP webcam and microphone allow you to video chat with family and friends.Windows 7 Home Premium installed Learn more.Learn more about Intel® processors. Information provided by Intel.Learn more about Intel® Wireless Display.
Average Customer Rating:
4.113 out of 5
4.1
 out of 
5
(62 Reviews) 62
Open Ratings Snapshot
Rating Snapshot 62 reviews
5 stars
31
4 stars
18
3 stars
6
2 stars
3
1 star
4
81% of customers would recommend this product to a friend 
(
50 out of 62
)
Customer Questions & Answers:
19 Questions | 33 Answers
Customer Reviews for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium
Review 1 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Great laptop for the price!

Customer Rating
5.0 out of 5
5.0
Posted by: LongmontJJ
from Longmont, CO
on 05/17/2012
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Killer graphics, easy to use, lightening fast startup and good sound quality
I had my mind set on purchasing an HP but after talking with the salesman he convinced me to buy the Samsung. The LED HD monitor is killer! He stated the Samsung competes directly with Apple but without the price tag. The keyboard is easy to type on but it has a different feel than most of the other laptops I tried. You need to type a little bit harder on the keys but personally I like this. The sound quality is very comparable to the HP beats audio (which is why I was going to buy the HP) and using/setup of the computer was easy. The only thing I wish it had was a lighted keyboard but I couldn't find this option on other laptops, especially in this price range. I also like the matte finish because you don't see as many fingerprints. I am so happy I purchased this one.
This product is... Good sound quality, A touch pad that works great, Easy to set up and is lightning fast, great graphics
About me... Budget Conscious, Gamer
I would recommend this to a friend!
+5points
6out of 7found this review helpful.
Review 2 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Quality Product

Customer Rating
4.0 out of 5
4.0
Posted by: sanction
from newburgh,ny
on 05/17/2012
Value for Price
4.0 out of 5
4.0
Display
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
Convenience
4.0 out of 5
4.0
What's great about it: Sturdy, good features and quality product overall
What's not so great: battery life, like most laptops
Good Product, I m starting to add samsung to my line up when looking for all electronic products.
This product is... Good sound quality, Easy to set up and is lightning fast
About me... Budget Conscious, Parent with kids
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 3 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

SAMSUNG IS AMAZING

Customer Rating
5.0 out of 5
5.0
Posted by: chingujohn
from maryland
on 05/16/2012
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: very light and thin design, sleek looking and great price
What's not so great: NA
Samsung is great , i bought this laptop to replace an ASUS laptop that i handed down to my brother , Im a big fan of SAMSUNG products and love everything about this PC , the design is sleek and thin , the processor runs fast and smooth , theres alot of xtras , i mainly use it email , browsing and some bussiness, the memory is awsome , just a great laptop, i did alot of research on others and read just about every review , good and bad about this and i purchased it , and im glad i did , regardless of whatever review u read and what its rated , i suggest that u try it , bestbuy got rid of there restocking fee and you have a grace period that you can try it urself
This product is... Good sound quality, A touch pad that works great, Easy to set up and is lightning fast, A nice compact size, awsome
About me... i research high and low before buying anything!
I would recommend this to a friend!
+2points
3out of 4found this review helpful.
Review 4 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

This laptop has one major flaw ...

Customer Rating
1.0 out of 5
1.0
Posted by: Kilgore
from L.A.
on 05/09/2012
Value for Price
3.0 out of 5
3.0
Display
3.0 out of 5
3.0
Performance
3.0 out of 5
3.0
Convenience
3.0 out of 5
3.0
What's great about it: Price, features
What's not so great: Keyboard
This laptop has a major flaw: you can't type with it. Or, at least I couldn't.
I spent 2 hours getting it set up, checking out that it would connect to the net, arranging some of the system preferences etc. then I finally went online and was typing in a forum...
... when I discovered that every time I typed the cursor would suddenly go back a word or two or three and start typing from the middle of the sentence instead of continuing where I left off. So it was as if, on this sentence, it would suddenly start writing this last word back where it says ""it would suddenly" instead of continuing on from "instead", for example.
However: THIS IS NOT A BAD UNIT, IT'S A **BAD DESIGN!**
The thing is that if you rest your hands on the edge of the laptop instead of holding your hands up in the air, as you rest your hands, the bottom left part of your thumb rests on the trackpad and that causes it to highlight parts of the sentence and so it begins typing that part of the sentence that you've inadvertently highlighted. THERE IS NO SOLUTION FOR THIS other than to hold your hands up off the computer as you type. Indeed this is best for your hands/wrists but I do not use that style of posturing my hands so this laptop (and perhaps others?) simply will not work for me.
In my view this is a very faulty design because I'm pretty sure a LOT of people rest their hands as they type. So if you do - if you don't hold the base of your thumb up off the computer as you type - then DO NOT BUY THIS LAPTOP.
It may be a very good laptop otherwise, I don't know. It seemed like a good value and has great reviews. I guess judging from all those great reviews, most buyers do NOT rest their hands on the laptop body as they type so they will not be inadvertently touching that part of the trackpad with the bottom part of their thumb, thus causing it to type erratically.
So if you are looking at this computer just do a lot of typing in it in your normal posture before buying it to make sure you do not have this problem.
The problem is, where I bought mine Best Buy has the computers sitting on a low table and you have to stand up while typing so your hands are NOT in the normal position they would be in. I now wonder if they do this on purpose?
This product is... poor keyboard design, poor trackpad positioning
About me... Technology guru, Business Professional
No, I would not recommend this to a friend.
+4points
9out of 14found this review helpful.
Review 5 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

This laptop won't start google earth or skype.

Customer Rating
2.0 out of 5
2.0
Posted by: Swampfox2
from Winchester, Va.
on 05/07/2012
What's great about it: easy set up
What's not so great: Colors are weak
I tried to use google earth and skype. They both downloaded but would not start. Google earth did come on screen once and never again. It went back to Best Buy. Im not going to pay over $500 for something that needs fixed so I can use it.
This product is... Good sound quality, Easy to set up and is lightning fast
About me... retired
No, I would not recommend this to a friend.
0points
4out of 8found this review helpful.
Review 6 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Disappointed

Customer Rating
3.0 out of 5
3.0
Posted by: MrsGray10
from Louisville, KY
on 05/04/2012
Value for Price
3.0 out of 5
3.0
Display
4.0 out of 5
4.0
Performance
3.0 out of 5
3.0
Convenience
2.0 out of 5
2.0
What's great about it: Good price, HDMI port, Little Junkware
What's not so great: Basic functionality
I bought this computer to replace my Sony Vaio that was damaged in a car accident. I needed something to get me through exams until my Vaio was fixed. I am extremely disappointed in this computer.
Pros: There was little junkware that I had to remove, and most unnecessary programs don't run on startup. There is an HDMI port, which makes it nice to hook the computer up to my HDTV. The pre-loaded background themes are kinda cute.
Cons:
The computer has connectivity issues. My husband's computer, my former laptop, and our phones all connect to our wireless with no problem. This computer will connect initially and the icon will say it is still connected, but the actual connection is lost almost immediately. Every time I want to click on a link or post online, I have to disconnect, reconnect, and hope that the page loads before the connection is lost. Occasionally, like now, it will stay connected for longer periods of time, but not often. This is very frustrating when studying for exams using programs that require internet access.
Windows updates are another problem. The computer updates constantly, a problem that I never had with my Vaio. Twice while studying for exams my computer restarted to install updates and all of my progress in Word was lost. I turned updates to manual rather than automatic, which solved the problem, but I don't understand why that was different than on my Vaio.
The colors on the screen are distorted. Light blue and light green look like the same color, and everything is a bit dark no matter how I tilt the screen.
Another annoying problem is that the D: drive keeps popping open. Just shifting the computer on my lap as I type opens the drive. There is nothing near the drive that could bump the button and cause it to open. It is really strange and really annoying.
The touch pad is also a bit too touchy. The cursor jumps around when typing, causing me to type in random places. Never had this problem on another computer, and decreasing the sensitivity of the touch pad really didn't help.
The keyboard also has an inconvenient layout. The num lock is in a strange position, and I keep hitting it when I go for backspace or delete. I expected it to be a key requiring the fn button so I wouldn't hit it all the time. The number pad also repeats the home, end, page up, down, insert, and delete keys which is also odd. With num lock off those keys are doubled. Not a major issue but it could have been more streamlined by not having repeat keys.
My biggest complaint is probably the connectivity issue, especially because I know that there is no problem with my wireless. At times, especially during exams, it is infuriating.
About me... Student
No, I would not recommend this to a friend.
 
Other Best Buy Products I Recommend
 
+7points
10out of 13found this review helpful.
Review 7 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Very Good laptop for the price

Customer Rating
5.0 out of 5
5.0
Posted by: Anonymous
from Walnut Creek, CA
on 05/03/2012
Value for Price
5.0 out of 5
5.0
Display
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
Convenience
5.0 out of 5
5.0
What's great about it: number keypad, lighter weight than my old one, great screen viewing in sunlight
I love Best Buy, especially the salepeople. And for many years now Samsung has been a leader in televisions & laptops because the quality of the products and features you get for the price (especially on sale).
This product is... A touch pad that works great, Perfect for Business, matte screen has no sunlight glare
About me... Budget Conscious, Business Professional
I would recommend this to a friend!
+2points
3out of 4found this review helpful.
Review 8 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Great price for standard laptop

Customer Rating
4.0 out of 5
4.0
Posted by: wonderandy
from Portland, or
on 05/02/2012
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
Convenience
4.0 out of 5
4.0
Decent laptop for new employee who only checks email. Great price.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Great laptop computer

Customer Rating
5.0 out of 5
5.0
Posted by: jevoid1221
from Whitehall, PA
on 04/26/2012
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Easy to set up, great price
What's not so great: touch pad is very touchy, mouse pointer jumps all over the place while typing .
This is a great computer and I would recommend it to anyone who wants an inexpensive laptop computer that works great.
This product is... Good sound quality, Perfect for Business, Easy to set up and is lightning fast
About me... Budget Conscious, Student, Technology guru, Gamer
I would recommend this to a friend!
+1point
3out of 5found this review helpful.
Review 10 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

SAMSUNG LAPTOP

Customer Rating
5.0 out of 5
5.0
Posted by: MSCEE04
from LOS ANGELES, CALIFORNIA
on 04/26/2012
MY LAPTOP IS AWESOME!!!! THE CUSTOMER SERVICE IN LAKEWOOD STORE WAS AWESOME AND I WOULD RECOMMEND THIS PRODUCT TO ALL MY FAMILY AND FRIENDS.
This product is... Good sound quality, A touch pad that works great, Easy to set up and is lightning fast, A nice compact size
About me... Budget Conscious, Computer technology challenged, Parent with kids, Student
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 11 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Good value and performance for general purpose

Customer Rating
4.0 out of 5
4.0
Posted by: Dave9
from Farmington Hills, MI
on 04/26/2012
Value for Price
4.0 out of 5
4.0
Display
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
Convenience
5.0 out of 5
5.0
What's great about it: Anti-glare display
What's not so great: Display color accuracy
Overall this is a very good value computer. It is reasonably fast, but not nearly as fast as my HP desktop with Intel i5-750 processor (both have Windows 7). The anti-reflective display is a plus. A negative for me (would not be a factor for most users) is the display color accuracy. I did not purchase this unit for photo editing, but it would be convenient if useble for that purpose (color very cool). I tried calibrating using a Pantone Huey Pro color calibrator that gives satisfactory results with my desktop. It did not produce good color accuracy (using printed pictures for reference). The color improves with high display brightness (still a bit cool), but then the screen picture is much brighter than a print. Again, this would not be an issue for most users.
Setup went well with no problems.
This product is... easy to set up and reasonably fast
About me... retired
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 12 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Fantastic Laptop

Customer Rating
5.0 out of 5
5.0
Posted by: MsBring
from Maryland
on 04/25/2012
What's great about it: Lightweight and fast
What's not so great: n/a
I absolutely love my laptop! I have told everybody about it and advised them to switch to Samsung! Great product.
This product is... Good sound quality, A touch pad that works great, Easy to set up and is lightning fast, A nice compact size
About me... Budget Conscious, Student
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 13 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Easy to use

Customer Rating
5.0 out of 5
5.0
Posted by: rlawn
from Lewiston, ID
on 04/21/2012
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Convenient
What's not so great: Have to get used to no mouse
Nice, easy to use. Set up was easy. Stores well. Relatively light weight.
This product is... Good sound quality, Easy to set up and is lightning fast
About me... Computer technology challenged, retired
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 14 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Screen went out after 2 months of purchasing!

Customer Rating
1.0 out of 5
1.0
Posted by: Chadweena
from Graham, America
on 04/19/2012
Value for Price
3.0 out of 5
3.0
Display
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
Convenience
1.0 out of 5
1.0
Only had this laptop for 2 months and the screen went out, Samsung refused to warranty there product needless to say I will no longer buy Samsung products.
This product is... junk
No, I would not recommend this to a friend.
+7points
8out of 9found this review helpful.
Review 15 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Excellent Computer, had to replace the hp i had.

Customer Rating
4.0 out of 5
4.0
Posted by: Losttech
from Las Cruces NM
on 04/19/2012
Value for Price
5.0 out of 5
5.0
Display
3.0 out of 5
3.0
Performance
4.0 out of 5
4.0
Convenience
5.0 out of 5
5.0
What's great about it: Very fast for the Price
What's not so great: Graphics are pix-elated.
This laptop is very fast compared to the Hp i had for four years, with windows 7 i am able to have windows next to each other and finish those long college in a breeze.
This product is... Good sound quality, A touch pad that works great, Easy to set up and is lightning fast, A nice compact size
About me... Budget Conscious, Student, Gamer
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Great laptop for the price!

Customer Rating
5.0 out of 5
5.0
Posted by: medtechmom
from Flint, MI
on 04/19/2012
Value for Price
5.0 out of 5
5.0
Display
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
Convenience
5.0 out of 5
5.0
What's great about it: Start up was easy breezy, processor is fast
What's not so great: so far so good-no problems at all
I was looking for a lap top to take the place of a 6 yr old Dell PC and this Samsung was a great choice. I also didn't want to spend a ton of money-and this laptop was in my price range. Don't believe the reviews about it not hooking up to other reviewers wireless. I didn't have a problem at all, in fact my teenager was impressed on how easy it was to get it up and running. I am not computer savy but Samsung couldn't make it any easier to set it up. It's so much faster than my old PC. I couldn't be happier with my purchase.
This product is... Easy to set up and is lightning fast
About me... Budget Conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 17 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Great laptop for a fair price

Customer Rating
5.0 out of 5
5.0
Posted by: ymmot73110
from Brandon, FL
on 04/19/2012
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Speed, display, conveniences
What's not so great: Nothing really
I purchased this laptop after retiring from the federal government and had to surrender my laptop, which was a Dell product. This laptop has amazing speed and the picture quality is great. It has all the features I need and then some. I would definitely recommend this laptop to someone else.
This product is... Good sound quality, A touch pad that works great, Easy to set up and is lightning fast, A nice compact size
About me... retired
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 18 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Laptop hard drive bombed w/in month

Customer Rating
1.0 out of 5
1.0
Posted by: sunny64068
from home
on 04/18/2012
Value for Price
3.0 out of 5
3.0
Display
4.0 out of 5
4.0
Performance
1.0 out of 5
1.0
Convenience
4.0 out of 5
4.0
What's great about it: Not sure, didn't have it long enough
What's not so great: The hard drive bombed
Personnel at BestBuy were great. The product sucked. I'm hoping it was an anomaly and the replacement will work fine.
This product is... Good sound quality, A touch pad that works great, Perfect for Business, Easy to set up and is lightning fast, A nice compact size
About me... Technology guru, Business Professional
No, I would not recommend this to a friend.
-3points
0out of 3found this review helpful.
Review 19 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Nice laptop for the price

Customer Rating
4.0 out of 5
4.0
Posted by: JimDfromOK
from NE Oklahoma
on 04/18/2012
Value for Price
5.0 out of 5
5.0
Display
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
Convenience
4.0 out of 5
4.0
What's great about it: price
What's not so great: a little slow, but not too bad
took back a Lenevo that we bought originally and this is way better.
This product is... Good sound quality, A nice compact size
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 20 for Samsung 15.6" Series 3 Laptop - 6GB Memory - 500GB Hard Drive - Black/Titanium

Review for laptop

Customer Rating
4.0 out of 5
4.0
Posted by: hjbailey22
from Tampa, Fl
on 04/18/2012
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
Convenience
4.0 out of 5
4.0
What's great about it: Price, good keyboard, good mouse, fast start up and shut down, long battery life, light, no screen glare, durable
What's not so great: Wish it was a Core i5 instead of i3 (for those out there, that basically means, I wish it would run faster)
I previously owned a Dell laptop that I had for 8 years. After it broke down on me, I did some research and bought this laptop. I can honestly, overall, it is a good laptop. However, every device has its pros and cons. My only complaint would be I wish it would run faster and was a Core i5 instead of Core i3. If you a pc gamer, I would not suggest this laptop just because it tends to run a bit slow and the game would have lag. Other than that, I love it!
This product is... Good sound quality, A touch pad that works great, Easy to set up and is lightning fast, A nice compact size
About me... Budget Conscious, Student, Technology guru
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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