Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Hoover SteamVac with Clean Surge - Patriot blue and opaque

Model: F5914-900
SKU: 5457542
UPC: 073502025550
The multiple brush system only from Hoover provides outstanding cleaning performance due to the spinning action of the 5 self-adjusting brushes.
Average Customer Rating:
4.622 out of 5
4.6
 out of 
5
(259 Reviews) 259
Open Ratings Snapshot
Rating Snapshot 259 reviews
5 stars
199
4 stars
42
3 stars
6
2 stars
4
1 star
8
93% of customers would recommend this product to a friend 
(
240 out of 259
)
Customer Reviews for Hoover SteamVac with Clean Surge - Patriot blue and opaque
Review 1 for Hoover SteamVac with Clean Surge - Patriot blue and opaque
  • Featured

Works great!

Customer Rating
5.0 out of 5
5.0
Posted by: VictorH
from Stockton, CA
on 12/20/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I bought this steamvac to see if it can remove some stains from a soda spill years ago and recent dirty areas created by my dogs. I was pleasantly surprised that it took all the stains out and made my carpet really clean. The best part is I won't need to hire another carpet cleaner from this time forward!
What's great about it: Cleaned up all the stains on my carpet
I would recommend this to a friend!
+24points
55out of 86found this review helpful.
Review 2 for Hoover SteamVac with Clean Surge - Patriot blue and opaque
  • Featured

An amazing machine!

Customer Rating
5.0 out of 5
5.0
Posted by: Mike28269
from Charlotte, NC
on 04/11/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Had some really tough stains on beige carpeting. I had tried everything I could think of to try to clean them. Grease, oil, wine, even soot. I tried every carpet cleaning solution I could find, scubbed with a brush, etc. and nothing was getting the stains out. Before going out to buy new flooring, I researched machines in a last ditch effort to try to clean the existing carpets. From everything I read here and elsewhere, this was the machine to try even above the rental units. Well, I am here to tell you that this machine got every one of the stains out, did it fast and left the rugs dry in less than 20 minutes after cleaning was done. Using the included cleaning fluid did most of the stains but some of the more organic ones required a quick spray with a spot cleaner. I am simply amazed!
So, if you want a machine that has the ability to remove even the toughest stains, is quite reasonably priced and is easy to use this Hoover is the one to buy!
What's great about it: Complete - even includes cleaning solution!
What's not so great: Nothing I could find
I would recommend this to a friend!
+125points
170out of 215found this review helpful.
Review 3 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Cleans and freshens carpet

Customer Rating
4.0 out of 5
4.0
Posted by: kirbyfan
from NC Triad
on 01/19/2012
Value for Price
3.0 out of 5
3.0
Quality
2.0 out of 5
2.0
Features
3.0 out of 5
3.0
Performance
4.0 out of 5
4.0
I have this for 1 year and 1 month and a brush fell off after 5 uses. Our house has carpet in 4 bedroom (11x11) and living room (17x13) and dining room (12x12). It cleans carpet which dries in 30 to an hour, depends on the weather.
Stains you have to clean first before using this cause it does not clean stains with the detergent u use.
The water tank was leaking during 3rd use. Maybe my fault cause i put hot water instead of just luke warm.
Good thing i got a protection plan, BestBuy replaced it and i got a protection plan for the new one also for 30 bucks it is worth it.
What's great about it: The brand name
What's not so great: Plastic parts not so durable
This product is or has... A practical steam tank, Spinning scrub brushes
About me... Brand conscious, Budget Concious
I would recommend this to a friend!
+1point
2out of 3found this review helpful.
Review 4 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Fantastic carpet cleaner and easy to use

Customer Rating
5.0 out of 5
5.0
Posted by: JudiC08
from Brick, NJ
on 01/18/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I LOVE this carpet cleaner. I previously had a Hoover carpet cleaner for over 4 years so I didn't hesitate to purchase another. I do animal rescue and this carpet cleaner comes to my rescue during training, and is just a simple pleasure to keep my carpets clean on a regular basis. I wouldn't hesitate for a minute to recommend this product!
What's great about it: Easy to use, does a great job!
What's not so great: No complaints!
This product is or has... A practical steam tank, Light weight, Able to clean new and set-in stains
About me... Teenage kids, Pet owner
I would recommend this to a friend!
+1point
2out of 3found this review helpful.
Review 5 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

New puppy spots

Customer Rating
5.0 out of 5
5.0
Posted by: acc1
from palmyra
on 01/18/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
I bought this because I got a new puppy and I have a 13 year old and it has done wonders for my carpet. The smelll is gone and the spots are gone.
What's great about it: It's very easy to use
This product is or has... A practical steam tank, Spinning scrub brushes, Light weight, Easy attachments for hard to reach places, Able to clean new and set-in stains
About me... Teenage kids, Pet owner
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 6 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Great Value. Worth The Price.

Customer Rating
5.0 out of 5
5.0
Posted by: johnc66
from Orange Co., NY
on 01/18/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
This cleaner is great.
My wife says it's the best household carpet cleaner she has ever used that is non-commercial.
Her only 2 minor complaints are that its relatively heavy if carrying up/down stairs when full, and hand tool setup is a bit tedious.
As a straight-up carpet cleaner, she is 100% satisfied.
She even finds that it does an excellent job on the kitchen floor and other hard surface floors in the house without any additional attachments. Everything we read about the hard floor attachment says don't waist the money and just use the machine as-is on hard floors. - she agrees. Just use the right liquid cleaner for the right floor type and away you go! The built in brushes scrub the floor and the dirty water is sucked away.
A couple of additional comments: we don't believe this unit actually heats the water as you put hot water in the tank. We believe calling this unit a "steam cleaner" is a bit of a liberal use of the word "steam". Lastly the "heated drying" feature is essentially the motor's exhaust directed at the carpet to aid in drying. We believe it definitely does work, but is the result of smart engineering that directs motor airflow towards the carpet, vs. any special feature designed specifically to dry the carpet.
Bottom line is the cleaner works great and was worth the $99 we paid from Best Buy.
What's great about it: Machine was easy to use and does a fantastic job at a great price.
What's not so great: Attachment tool set-up is tedious. We will continue to use a different compact unit for upholstery, car, and spills.
This product is or has... A practical steam tank, Spinning scrub brushes, Able to clean new and set-in stains, Easy to store, Able to dry hard floors completely, Is able to do carpets, furniture and hard floors, fast and easy set-up., removable scrub brushes, 1-year mfg. warranty
About me... Pet owner, Brand conscious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 7 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Better than I expected

Customer Rating
5.0 out of 5
5.0
Posted by: Sofisintown
from Illinois
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
I bought the SteamVac online during the Thanksgiving sale, and it cost me only $106.24. Can't beat that! It would be probably more to rent a shampooer for a couple of days.
The machine cleaned up my carpet (Light color Berber) at high traffic areas with a couple of old spills that keep resurfacing every time after scrubbing, and this time they are gone for good. I'm impressed.
I wish the clean water tank was a little larger, it only holds about 2 sq. yards worth of solution, so the trips to the sink are quite frequent.
The drying was fast too, a few hours only.
What's great about it: price, effectiveness
This product is or has... Spinning scrub brushes, Easy attachments for hard to reach places, Able to clean new and set-in stains, Easy to store, Is able to do carpets, furniture and hard floors
About me... Brand conscious, value concious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 8 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Amazing product

Customer Rating
5.0 out of 5
5.0
Posted by: Miscbook
from Germantown MD
on 01/15/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
I bought this on the thanksgiving sale for 99 and it was sitting on the door for like a month before we decided to use it. This worked amazingly well and pulled out loads of invisible dirt. We were amazed with the power and how quickly the carpet dried.
I would suggest to all my friends !!!
This product is or has... A practical steam tank, Spinning scrub brushes, Light weight, Easy attachments for hard to reach places, Easy to store
About me... Brand conscious, All about design
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 9 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Awesome!

Customer Rating
5.0 out of 5
5.0
Posted by: mrsclean
from AZ
on 01/14/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
This is light weight and easy to manuver. It is very powerful and picks up even the most miniscule pieces of dust. It is super easy to use and I would highly recommend it to anyone.
This product is or has... A practical steam tank, Spinning scrub brushes, Light weight, Easy attachments for hard to reach places, Able to clean new and set-in stains, Easy to store, Able to dry hard floors completely, No harmful cleaning agents, just distilled water., Is able to do carpets, furniture and hard floors
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 10 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Very satisfied with the Hoover Stream Vac.

Customer Rating
5.0 out of 5
5.0
Posted by: Dolly26041
from Moundsville, WV
on 01/14/2012
I've used a Bissell Steam Vac for years. I wasn't really satisfied with it because it would not pick up the water and stay wet for hours, so, I decided to try out the Hoover Steam Vac. I am so glad that I did. This Steam Vac picks up most of the water and the carpets are dry within 1/2 hour. I love this product!!!
What's great about it: Everything!!!!!
What's not so great: Nothing
This product is or has... A practical steam tank, Spinning scrub brushes, Light weight, Easy attachments for hard to reach places, Able to clean new and set-in stains, Easy to store, Able to dry hard floors completely, No harmful cleaning agents, just distilled water., Is able to do carpets, furniture and hard floors
About me... Pet owner, machinist
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 11 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Great Product!

Customer Rating
5.0 out of 5
5.0
Posted by: Beri
from Georgia
on 01/13/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
I bought this as a Christmas gift for my daughter based on the all of the research I conducted. Although Hoover makes more expensive machines, this cleaner had a better rating overall. Since I have had this cleaner myself for over 15 years and love it, I picked up one for her. She loves it as much as I do. It is a top performer and unless you want to spend $600. and for the highest rated Rug Doctor Cleaner, I highly recommend this product. Knock on wood, I have never had one problem from this machine and it HAS been used for 15 years on a regular basis at least twice a year or more on a house filled with wall-to-wall carpeting.
What's great about it: The way it cleans and also gets out water from carpets
This product is or has... A practical steam tank, Spinning scrub brushes, Able to clean new and set-in stains, Easy to store, sturdy reliable dependable, does a great job of getting all water
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 12 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Great basic carpet cleaner

Customer Rating
4.0 out of 5
4.0
Posted by: nimup
from Fort Lauderdale, FL
on 01/13/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
I cleaned the carpet using the supplied cleaner, then one more round with just plain water to minimize any chemical residues. The carpet dried in one day which was good.
What's great about it: Carpet
What's not so great: Hard floor
This product is or has... Spinning scrub brushes
About me... Brand conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 13 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Good for the price

Customer Rating
4.0 out of 5
4.0
Posted by: smhrz
from Virginia
on 01/13/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
After lots of research settled on this model for best in performance for the price. We had an earlier version of the same thing that lasted us 15 years. Finally had to break down and buy a new one after years of service and abuse. Cleaned the carpets as well as the professional we hired months earlier.
What's great about it: Price and performance
What's not so great: Very clunky...a chore to get it out an use it.
This product is or has... A practical steam tank, Spinning scrub brushes, Easy attachments for hard to reach places, Able to clean new and set-in stains, Is able to do carpets, furniture and hard floors
About me... Teenage kids, Pet owner
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Easy does it!

Customer Rating
4.0 out of 5
4.0
Posted by: Newbinan
from Sacramento, CA
on 01/11/2012
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I received this Carpet cleaner as a Christmas present (I picked it out!!) I will admit this is the first one I've ever owned but I LOVE IT. It was very easy to put together and even easier to use. My apartment is mostly carpet and of a light color. I have 6 grandchildren so I needed a carpet cleaner. The fact that it has attachements that I can use on my upholstery is just one more plus!
What's great about it: Easy to use and works well
What's not so great: Doesn't run by itself
This product is or has... Spinning scrub brushes, Light weight, Easy attachments for hard to reach places, Able to clean new and set-in stains, Easy to store, Is able to do carpets, furniture and hard floors
About me... Big Family, Brand conscious
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 15 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Best I've ever had!

Customer Rating
5.0 out of 5
5.0
Posted by: Anonymous
from NJ
on 01/10/2012
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
I was totally surprised by the performance of this cleaner!
The assembly is a little wobbly/loose but toherwise a great product!
What's great about it: Cleans WOW!
What's not so great: Assembly is a little wobbly/loose.
This product is or has... Spinning scrub brushes, Easy to store, Is able to do carpets, furniture and hard floors
About me... performace/delivery
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Worked great......Once

Customer Rating
1.0 out of 5
1.0
Posted by: magicbananas
on 01/09/2012
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
2.0 out of 5
2.0
Performance
2.0 out of 5
2.0
used this once on the carpet - did a fabulous job. Then I used on the hard floors - - - would NOT recommend for this!! Doesnt work well on hard floors, leaves a ton of water. Went to use again on carpets (this was all within 1 month time) and it didnt work. The brushes weren't spinning, so it wasnt cleaning at all. Looked at the scrub brushes & noticed that all of the brushes are powered by one middle brush.....and that one brush had snapped off of the small piece that makes it rotate. So, all in all, I was very disappointed - thought it was great after the first carpet clean, but once I discovered how it was all dependent on the one brush to power the entire set of brushes & that broke.....I couldnt justify getting it repaired or replaced since it broke so fast. :(
What's great about it: worked great the first time
What's not so great: broke within a month (carpet & floor cleaned once)
About me... Pet owner
No, I would not recommend this to a friend.
-2points
1out of 4found this review helpful.
Review 17 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Awesome

Customer Rating
4.0 out of 5
4.0
Posted by: divinedesign
from Granger,IN
on 12/29/2011
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
I have always hired professional carpet cleaners to clean my carpets however I relocated out of state and no longer have my inexpensive carpet guy anymore. The local companies in my new locale are big name companies that charge hundreds of dollars for a room or two. I decided to invest in this machine and wasn't expecting the wonderful results. Years ago I borrowed a family member's carpet cleaner and it was complete mess and hassle. It also left the carpets saturated. This machine exceeded my expectations.
I have two types of carpets in my home. A shaggy berber and a plush. The shaggy berber was new when we moved in 3 yrs ago. It became matted down and we had several dog accidents. I didnt have much hope for it as the spot bot we own doesn't seem to work well on the berber. The light gray plush carpet in our basement has serious signs of traffic dirt on the steps. I figured if the cleaner at least lightened the dirt somewhat I would be happy. I was amazed that all the carpets in the house look new again! Tough stains that I thought were permanent are now gone. I love this machine!
If I had to make a complaint its that the instructions on assembling the attachment for stairs was a bit awkward and the instructions didnt seem clear. Once I figured it out, it was easy but I was frustrated for a bit trying to figure it out. Also when done using the machine, water get trapped in it and will leak for a bit. I put the machine on a thick towel and let it drain out. I am glad I was not in a hurry to put the machine away as I would have had a puddle in the closet. This may be common with carpet machines but this is my first so I wanted to point this out.
I think the biggest thing for me besides the machine working so well is that the carpets are not saturated. This machine does an excellent job of picking up the water out of the carpet. The plush carpet was dry within 20 minutes. The berber was dry 30-45 minutes later. Really a great investment.
This product is or has... Spinning scrub brushes, Able to clean new and set-in stains
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 18 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Excellent buy!

Customer Rating
5.0 out of 5
5.0
Posted by: anchorgirl
from Lincoln, NE
on 12/28/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I have rented a rug doctor the past several years to clean my carpets. I thought it worked pretty well. I wanted to be able to use a steam cleaner at my own time and not have to worry about returning it on time, so I decided to get this Hoover. I was pleasantly surprised! It is light weight and did an excellent job cleaning my carpets. They were absolutely disgusting. I guess the rug doctor wasn't doing as well as I thought it had. I wish I would have purchased this cleaner a long time ago. I was a little disappointed though that it didn't come with the bare floor attachment that I read about in the manual. I am having a hard time finding it. :(
What's great about it: light weight, good price, does a good job
This product is or has... A practical steam tank, Spinning scrub brushes, Light weight, Able to clean new and set-in stains, Easy to store, Is able to do carpets, furniture and hard floors
About me... Pet owner
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 19 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

Works great, but buy the GSBTP

Customer Rating
5.0 out of 5
5.0
Posted by: HarveyDog
from Houston, TX
on 12/28/2011
Value for Price
5.0 out of 5
5.0
Quality
3.0 out of 5
3.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I originally had the Bissel SpotBot pet hand cleaner for my new puppy. While it worked pretty good, it was hard to lug around. After a while, the Bissel was picking up the stains, but I could still smell the pet odor in the carpet. This one was on sale,so I exchanged it out. I used it to steam the puppy odors out of all the carpet in my apartment and my couch. It was pretty easy to use and didn't take too long for the carpet and upholstery to dry back out. After about 3 weeks, though, the latch that holds the handle upright snapped. The steam cleaner continued to work as good as ever, but it was impossible to store in my closet as the handle kept falling over. Luckily, I had bought the Geek Squad Protection on it, so I took it back, and they exchanged it for me again. No problems with it yet. A week ago, my puppy found a pink highlighter and chewed it to bits on the carpet, and the Hoover took the stains out like a champ! Overall, I'm very satisfied with it.
What's great about it: completely erased pink highlighter stains from carpet, Best Buy exchange policy
What's not so great: the latch on my first one snapped after 3 weeks of use
This product is or has... Able to clean new and set-in stains, Is able to do carpets, furniture and hard floors
About me... Pet owner
I would recommend this to a friend!
 
Other Best Buy Products I Recommend
 
+4points
4out of 4found this review helpful.
Review 20 for Hoover SteamVac with Clean Surge - Patriot blue and opaque

This rocks -my toddler ravaged carpet looks new

Customer Rating
5.0 out of 5
5.0
Posted by: valueshopperbargain
from Coram,NY
on 12/18/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Works great - supplied jug of cleaner good for about 3 rooms
Carpet comes real clean - if extreme stain area may need stain remover/brush but it got a ton of dirt out of each room even ones I dint think were really dirty - every change was dark water. READ MANUAL: - CLEAN MACHINE after each use -see manual, do not store wet, run cleqar water thru soap dispenser parts once done to ensure machine gives you years of life or soap supply lines will clog as with any of these machines- carpet came real dry after a few passes -better than old one my parents have
What's great about it: works great
What's not so great: people that dont read manuals complain a lot
This product is or has... A practical steam tank, Spinning scrub brushes, Light weight, Easy attachments for hard to reach places, Able to clean new and set-in stains, Easy to store
About me... Big Family, Pet owner, Brand conscious
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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