Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Model: I17RSE-3589BK
SKU: 6697664
UPC: 884116101802
Create customized DVDs with this Dell Inspiron I17RSE-3589BK laptop's DVD� RW/CD-RW drive and enjoy viewing them on the 17.3" high-definition WLED display. The built-in 1.0MP webcam and digital microphone let you easily video chat with friends.Learn more about Intel Wireless Display.
Average Customer Rating:
3.963 out of 5
4.0
 out of 
5
(80 Reviews) 80
Open Ratings Snapshot
Rating Snapshot 80 reviews
5 stars
39
4 stars
21
3 stars
7
2 stars
4
1 star
9
74% of reviewers would recommend this product to a friend 
(
59 out of 80
)
Customer Questions & Answers:
66 Questions | 77 Answers
Customer Reviews for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black
Review 21 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Excellent value of the price

Customer Rating
5.0 out of 5
5.0
Posted by: GKS007
from atlanta,Ga
on 04/28/2013
Value for Price
5.0 out of 5
5.0
Display
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
Convenience
3.0 out of 5
3.0
What's great about it: Speed and performance is amazing.
What's not so great: Little bulky and heavy
I bought it recently to work on new advanced technologies like Hadoop or Big Data where a high end configuration is the first requirement. I am very happy with the performance. It is really worth of money.
It also has some hidden advantage like Blue Ray player one month Antivirus, great sound quality with Candy multiple speaker system, etc.
This product is... Good sound quality, A touch pad that works great, Big screen size, bulky, lightning fast
About me... Technology guru, Regularly process large video or graphics files, Business Professional
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 22 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Hard drive was bad and the last item.

Customer Rating
3.0 out of 5
3.0
Posted by: Jansky52
from Fairfield, CA
on 04/19/2013
Value for Price
4.0 out of 5
4.0
Display
4.0 out of 5
4.0
Performance
2.0 out of 5
2.0
Convenience
5.0 out of 5
5.0
What's great about it: The size of the laptop was great
What's not so great: Hard drive went out after 15 minutes of use.
I was so disappointed that after loading my wireless, printer checking the internet and loading my Office 2010 that the computer came up with needing an operating system. This was an open box item and the last one in any store near my area so it could not be replaced. The hard drive was defective and as a result they had to take the laptop back. I ended up with a 17" Toshiba and love it.
This product is... not trustworthy
About me... Basic web surfing & emails, Social media enthusiast, Business Professional, Comfortable with technology
No, I would not recommend this to a friend.
Reward Zone number: 2870353187
Reward Zone number: 2870353187
-14points
2out of 18found this review helpful.
Review 23 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Great price for the kind of computer

Customer Rating
5.0 out of 5
5.0
Posted by: Chafo
from Saugus, ma
on 04/19/2013
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Price
What's not so great: Nothing
Best deal I ever had. The price was the best, since It was the last computer available at the store
This product is... Big screen size
About me... Student
I would recommend this to a friend!
Reward Zone number: 0410987564
Reward Zone number: 0410987564
+1point
1out of 1found this review helpful.
Review 24 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

This is a very powerful laptop...

Customer Rating
5.0 out of 5
5.0
Posted by: Dominion3050
from Kansas
on 03/16/2013
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
4.0 out of 5
4.0
What's not so great: Well the not so good part is ... Windows 8... sorry microsoft
I was looking for a laptop to replace my older Dell Studio 17, as I do play some games I was looking for the best bang for my buck ...and I found it with this one priced under 900 and very , very powerful it has run everything I have asked it to do with great speed , the graphics are amazing.... so if you don't want to spend over a 1000 and get a great laptop this is the one.... just be ready for windows 8...
This product is... Good sound quality, A touch pad that works great, Perfect for Business, Big screen size, easy to set up, lightning fast
About me... Parent with kids, Gamer, Comfortable with technology
I would recommend this to a friend!
+6points
7out of 8found this review helpful.
Review 25 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

l did good election

Customer Rating
5.0 out of 5
5.0
Posted by: fraytulingo
from newark new jersey
on 02/08/2013
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: good price and good machine `
l get it a good product en best buy if a have to buy any else a have to do it in best buy
This product is... Good sound quality, Perfect for Business, Big screen size, A nice compact size, easy to set up, lightning fast
About me... Basic web surfing & emails, Parent with kids, Student, Social media enthusiast, Gamer, Comfortable with technology
I would recommend this to a friend!
-6points
4out of 14found this review helpful.
Review 26 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

new laptop!

Customer Rating
5.0 out of 5
5.0
Posted by: mooselips
from North Royalton, Ohio
on 02/01/2013
What's great about it: The color
What's not so great: Window 8
Well, the whole laptop was suppose to be set up by the geek squad...and it was...........we used it ONE day...started putting in our favorites..then it crashed.
Could not type.
Took it back to Best buy where thay had to ORDER another one.
THAT took a week.
Also, no one told us we had to BUY microsoft Office...there is NO word in Windows 8.
This product is... Good sound quality, Big screen size, lightning fast
About me... retired
I would recommend this to a friend!
-12points
3out of 18found this review helpful.
Review 27 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

works ok but not great

Customer Rating
3.0 out of 5
3.0
Posted by: STS1
from Jamestown, NC
on 02/01/2013
  • Verified Purchaser
What's great about it: large screen
What's not so great: windows 8 is difficult to use and speed is slower than my old computer
Windows 8 is not easy to use, things that were easy to do with the windows 7 are harder to accomplish. It seems like it is set up for a touch screen but it is not a touch screen. Also this has the corei7 and 8GB memory but is slower to function than my 3 year computer was. it runs hot and outlook and excel often lock-up requiring a re-start. I cannot seem to get Skype to function correctly and other programs that I want to have show up in the task bar there seems to be no way to do this. Overall a very disappointing purchase.
This product is... Good sound quality, bulky
About me... Business Professional, Comfortable with technology
No, I would not recommend this to a friend.
+1point
7out of 13found this review helpful.
Review 28 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Very good laptop!!!

Customer Rating
5.0 out of 5
5.0
Posted by: Jora
from MA
on 01/31/2013
Value for Price
5.0 out of 5
5.0
Display
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: large screen, video card 2 GB, 1 TB hard drive, backlit keyboard
What's not so great: Windows 8, not full hd (1080) display
Hi
To begin with I want to tell you, the first time that I saw gave me a good impression. Then came trouble. WiFi stayed connected for 10-15 minutes then disconnect, operating system slow, system errors, and Windows 8 is very difficult to work!
I suffered no more than a day! and I decided...
I downloaded all the drivers for windows 7 x64 bit on the Internet!
I installed Windows 7 x64 bit lonely and I installed the drivers that I downloaded.
Situation changed radically after that, WiFi works without problems, no problems with the operating system Windows 7, all works great! Windows 7 is much easier to work!
Recommend to all who have bought this model of laptop to install windows 7!
Those who are afraid, do not try, better call in any specialist who will install Windows 7 because laptop has implemented several new technologies!
Now my laptop works perfectly, as I like!
Has perfect sound, Wifi works very well and has high speed net!
I like that it has 4 USB 3.0 ports, backlit keyboard, touchpad works well, Windows does not hinder, the video card is great (he having an integrated Intel HD 4000 and a GeForce 450m 2 GB dedicated), i7 processor generation 3 is very fast, 1 TB hard drive, and 8 GB RAM. The games work perfectly!
The only negative the screen is not full hd.
I recommend this laptop to my friends
This product is... Good sound quality, A touch pad that works great, Big screen size
About me... Budget Conscious, Gamer, Comfortable with technology
I would recommend this to a friend!
+6points
8out of 10found this review helpful.
Review 29 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

A mix of good and bad

Customer Rating
3.0 out of 5
3.0
Posted by: Avenger1212
from MO
on 01/30/2013
Value for Price
4.0 out of 5
4.0
Display
2.0 out of 5
2.0
Performance
5.0 out of 5
5.0
Convenience
3.0 out of 5
3.0
What's great about it: Sound, system hardware specs
What's not so great: Screen resolution, clarity, viewing angles
This computer has been given a set of powerful hardware for a laptop. The video card is one of the better options available in a laptop today, the ram is a generous 8 MB, the hard drive (while a bit slow) is large, the sound is one of the better systems in a laptop I've heard. It comes with a backlit keyboard, which has always been a great feature. It's a nice looking laptop in my opinion, while a bit thicker than you'd expect in a modern version. You might think I'd be very pleased with this laptop, but you'd sadly be wrong. There is one significant issue I have with this computer that really takes away from it, and that's its screen.
The screen is easily one of the important features of any laptop. No matter how much power is behind the system, if the screen is junk, your experience is going to suffer. On Dell's website, the comparable 17R SE laptop to this one, is $1300. I am convinced screen quality is what makes this laptop just under a $900 computer, as I believe the version on the Dell site has a better screen. The viewing angles are very poor, causing anything dark to look negatived or grayish depending on your angle. Even sitting dead in front of the computer, will result in a washing out of the colors and contrast for several inches at the top and bottom of the screen, causing a gray to black to gray gradient on a solid black screen. The panel used, is of rather poor quality in my opinion, and exhibits some clouding, as well as poor viewing angles. There is a sort of "pinch" at the bottom of the screen, visible on blacks, that I have seen on multiple units of this laptop, which must be due to a cable or component behind that part of the screen.
Overall, the screen is easily below average, and you should expect to sacrifice the picture quality of dark scenes and images, in order to have a laptop with this hardware at this price. It is the tradeoff you get to save $400, but you will notice screen uniformity and viewing angles are not good on this laptop. I don't know how after all the years companies have been producing LCD panels, with all the improvements made, that we still have this type of panel quality in production, but we do. While this laptop may be cheaper for it, I can't help but be disappointed that I've still spent $900 for a "premium" laptop that has the screen quality of a $250 junk laptop.
Windows 8 is what it is. You can decide if you like that or not.
This product is... Good sound quality, Big screen size, lightning fast, bad viewing angles, some screen uniformity issues
About me... Gamer, Business Professional, Comfortable with technology, builds computers familiar with computer component
No, I would not recommend this to a friend.
+7points
11out of 15found this review helpful.
Review 30 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

I have purchased 6 computers - unhappy with this 1

Customer Rating
1.0 out of 5
1.0
Posted by: TeacherLA
from Bossier City, LA
on 01/29/2013
What's great about it: nothing
What's not so great: It is slow, Windows 8 is not user friendly, it is heavy, curser freezes up frequently. Even Geeksquad had to force quit
I do not recommend this computer to anyone. Want to throw mine!
This product is... bulky, awful, curser freezes, slow
About me... Business Professional, Comfortable with technology
No, I would not recommend this to a friend.
-8points
7out of 22found this review helpful.
Review 31 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Great Screen

Customer Rating
4.0 out of 5
4.0
Posted by: MadinaM
from Fairview Heights, IL
on 01/29/2013
Value for Price
3.0 out of 5
3.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Size is ideal
What's not so great: Touch pad does not have scroll.
I like the size of the screen. Does not have scroll on touch pad. I did not think I would have to ask if the computer had a scroll touch pad before I bought. Not sure I would still have bought this one.
This product is... Big screen size
About me... Comfortable with technology
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 32 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Terrible operating system Windows 8

Customer Rating
4.0 out of 5
4.0
Posted by: Haroldd
from Nephi, Utah
on 01/29/2013
Value for Price
4.0 out of 5
4.0
Display
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
Convenience
3.0 out of 5
3.0
What's great about it: It is quick
What's not so great: Windows 8 is not user friendly !!!!!!!!
I gave my husband this new Dell computer with windows 8 installed. It has been a nightmare. We couldn't install an antivirus because it was not compatible with windows 8. We didn't know how to navigate the system because there were no instructions. When we called we received 20 pages which didn't help much. I am sure the computer is a great computer but with windows 8 installed on it, we aren't having much success using it.
This product is... Big screen size, lightning fast
About me... Business Professional
No, I would not recommend this to a friend.
-1point
1out of 3found this review helpful.
Review 33 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Had it in twice less than a month after purchase

Customer Rating
3.0 out of 5
3.0
Posted by: removeme
from Edmond, Ok
on 01/28/2013
Value for Price
2.0 out of 5
2.0
Display
4.0 out of 5
4.0
Performance
1.0 out of 5
1.0
Convenience
1.0 out of 5
1.0
What's great about it: Display clarity is great
What's not so great: Pre-loaded Windows 8 is terrible.
I feel my experience so far (approx. one month), has shown there is some glitch with this model and the pre-load of Windows 8 was a wrong move.
I had my previous laptop for nearly 7 years and loved it. Hard-drive broke, so I had no choice but to get a new computer.
This product is... Big screen size, great picture clarity
About me... Basic web surfing & emails, Computer technology beginner, retired, use for many church-related activities
No, I would not recommend this to a friend.
+2points
2out of 2found this review helpful.
Review 34 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Great Laptop Replacement

Customer Rating
4.0 out of 5
4.0
Posted by: Babbit1
from Las Vegas, NV
on 01/28/2013
Value for Price
5.0 out of 5
5.0
Display
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
Convenience
3.0 out of 5
3.0
What's great about it: Hardware, Performance and Price
What's not so great: Short Battery Life, Finger Prints and Win 8
After reviewing the hardware and components; I bought this laptop to replace my Dell Dimension 8400 Tower. Comparable laptops with similiar configurations will cost you approx. $400 more. This model is the closest to a Dell's XPS high performance laptop.
This product is... Good sound quality, A touch pad that works great, Big screen size, easy to set up, bulky, lightning fast
About me... Budget Conscious, Technology guru, Regularly process large video or graphics files, Business Professional
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 35 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

don't buy it unless you want a dead laptop.

Customer Rating
1.0 out of 5
1.0
Posted by: nothappy10
from virginia
on 01/28/2013
Value for Price
1.0 out of 5
1.0
Display
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
Convenience
1.0 out of 5
1.0
What's great about it: not one thing
What's not so great: motherboard died after 1 month and 4 days.
unless you have money to waste don't buy this at all. it lasted one month and four days before the motherboard died. i'm taking it back and getting my money back. i refuse to own another dell.
This product is... not worth the money i spent
About me... Technology guru
No, I would not recommend this to a friend.
-6points
1out of 8found this review helpful.
Review 36 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Best Value for the money.

Customer Rating
5.0 out of 5
5.0
Posted by: Chami
from State College
on 01/26/2013
Value for Price
5.0 out of 5
5.0
Display
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Hardware Specs for the Price
What's not so great: No solid state drive but I will add one later.
Did some checking for a 17 inch laptop to using for both work and gaming. This is by far the best for the money. The best features are the I7 processor, the 2gbs of dedicated memory with 8gb of standard ram, it has a backlit keyboard as well and skullcandy speakers. My only complaint is that the screen is not full 1080 but to be honest, I doubt you will notice. This is a 17inch laptop screen and not a 40 inch TV. I would highly recommend for gamers. You won't find the video card, processor, ram and screen size anywhere else. I couldn't even get close to that price on Dell's website go figure. It does have another bay for a second hard drive. I ordered a SSD from Amazon. Have fun!
This product is... Good sound quality, Big screen size, easy to set up, lightning fast
About me... Budget Conscious, Parent with kids, Gamer, Number cruncher (10-key needed), Business Professional, Comfortable with technology
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 37 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Great Desktop Replacement

Customer Rating
5.0 out of 5
5.0
Posted by: JON1161
from Indianapolis, IN
on 01/26/2013
  • Verified Purchaser
Value for Price
5.0 out of 5
5.0
Display
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Convenience
5.0 out of 5
5.0
What's great about it: Price and performance
What's not so great: Windows 8
No-brainer to use. Lot of bang for the buck with the processor, discrete 2gig graphics card, and the 1TB hard drive. Wish the drive was a 7200rpm instead of the 5400rpm but its still fast so I'll quit crying now.- except for Windows 8. Don't like the interface or the navigation much but you choose the more traditional desktop and run IE off that. Download Start8 and you can get the start button and all that functionality back.
This product is... Good sound quality, Big screen size, easy to set up, lightning fast
About me... Basic web surfing & emails, Parent with kids, Regularly process large video or graphics files, Gamer, Business Professional, Comfortable with technology
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 38 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Great running computer but Dell has issues

Customer Rating
3.0 out of 5
3.0
Posted by: collegestudentgraphicdes
from Brighton
on 01/26/2013
Value for Price
4.0 out of 5
4.0
Display
4.0 out of 5
4.0
Performance
2.0 out of 5
2.0
Convenience
4.0 out of 5
4.0
What's great about it: Clear, crisp, runs lots of apps, quick
What's not so great: Just after having it a month there was a Dell update and it corported the computer and had to go in for service.
Best Buy has been a great partner in the overall purchase and taking care of this product but very irritated with Dell. It is a great price for the purchase for the dedicated memory and the graphics and everything that is in this computer but if you can get a different brand name.
This product is... Good sound quality, A touch pad that works great, Big screen size, easy to set up, lightning fast
About me... Budget Conscious, Basic web surfing & emails, Student, Social media enthusiast, Regularly process large video or graphics files, Computer technology beginner, Gamer
No, I would not recommend this to a friend.
+1point
2out of 3found this review helpful.
Review 39 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Stay away from this PC

Customer Rating
1.0 out of 5
1.0
Posted by: Southpaw45
from Byron Center, MI.
on 01/26/2013
Value for Price
1.0 out of 5
1.0
Display
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
Convenience
1.0 out of 5
1.0
What's great about it: NOTHING
What's not so great: EVERYTHING
I bought this computer in an emergency while on the road,
The first day I had it, it crashed on my TWICE, thought OK, its probably Windows 8 (also junk), Installed my programs, used for couple hours, lost internet signal, had to do a SYSTEM RESTORE, TO GET MY INTERNET CARD TO START WORKING AGAIN !!!
Ran it for a couple more days, got home, and LOST INTERNET SIGNAL AGAIN !!! Same process, had to run System restore to get it back..
Once that was up and working, it lasted for 3 hours and crashed TWICE again, and guess what happened next..
LOST INTERNET SIGNAL !!!!
That was the final straw, took back to Best Buy and the Geek Squad told me this isn't the first model of this Dell they have seen...
Actually said "In my opinion NEVER buy a Dell"
After Best Buy (which has a good return policy) took it back they
helped my transfer all my files to a new PC..... While we were waiting for the transfer to complete a women stepped up to the counter
WITH THE SAME MODEL DELL, saying she's having the SAME TROUBLES !!!
If you buy this computer, make sure you have your files backed up on Mozy or The Cloud, you'll be using them ....
This product is... Big screen size, poor sound quality, A nice compact size, junk !!!
About me... Comfortable with technology
No, I would not recommend this to a friend.
-5points
5out of 15found this review helpful.
Review 40 for Dell - Inspiron 17.3" Laptop - 8GB Memory - 1TB Hard Drive - Black

Overall an effective Laptop

Customer Rating
4.0 out of 5
4.0
Posted by: BigDaddyO
from Scranton PA
on 01/26/2013
What's great about it: Fast, powerful, plenty of functionality
What's not so great: Quite heavy for a Laptop
You can't beat DELL for a good, reliable Laptop Computer
This product is... Good sound quality, Big screen size, easy to set up, bulky, lightning fast
About me... retired
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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