Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

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HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Model: 6310
SKU: 7723056
UPC: 882780472570
Accommodate all of your printing needs with this multifunction printer that also copies, scans and faxes. 4-in-1 functionality — prints, copies, scans and faxes Prints up to 30 ppm* in black, up to 24 ppm* in color Network-ready with built-in Ethernet interface; wireless printing from camera phones and other devices with optional Bluetooth bt450 printer adapter (not included) This model meets our Professional Series criteria Shop all products in our Small Business Center Learn more about the HP Officejet 6310. (Flash demo)
Average Customer Rating:
3.646 out of 5
3.6
 out of 
5
(48 Reviews) 48
Open Ratings Snapshot
Rating Snapshot 48 reviews
5 stars
14
4 stars
18
3 stars
5
2 stars
7
1 star
4
71% of customers would recommend this product to a friend 
(
34 out of 48
)
Customer Reviews for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax
Review 1 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Slow, but prints well.

Customer Rating
2.0 out of 5
2.0
Posted by: dandana
from Jacksonville, FL
on 04/17/2009
Value for Price
3.0 out of 5
3.0
Print quality
4.0 out of 5
4.0
Features
3.0 out of 5
3.0
Speed
1.0 out of 5
1.0
What's great about it: Quality of printing is good.
What's not so great: Doesn't work with a business HUB and don't expect it to print very quickly.
Don't expect to hit print and the printer to start. It takes any where from 30 seconds to a minute to begin, so patience is required if you need something printed quickly. We are actually thinking about returning the printer to Best Buy.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 2 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Scanning Over WiFi is Terrible! Rarely even works

Customer Rating
1.0 out of 5
1.0
Posted by: ComputerBuyer9999
from Silicon Valley, CA
on 04/16/2009
Value for Price
1.0 out of 5
1.0
Print quality
4.0 out of 5
4.0
Features
1.0 out of 5
1.0
Speed
1.0 out of 5
1.0
What's great about it: Not much
What's not so great: The scanning software is bloated, slow, and rarely works.
HP needs to do some serious work on their software. The "Soution Center" is anything but. It would more aplty be named the "Problem Software by HP Center" If you buy different HP all-in-one models, you get different versions of the bloated software package that seem to conflict, take man-days to get installed right, and even when it appears properly installed, often hangs and refuses to work.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 3 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Lots if issues

Customer Rating
2.0 out of 5
2.0
Posted by: Goatie
from Minneapolis, MN
on 02/04/2009
Value for Price
3.0 out of 5
3.0
Print quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Speed
2.0 out of 5
2.0
What's great about it: Pictures look great
What's not so great: Mechanical Issues/Bloated Software Package
I'll start with the good...If you get the vivera ink the pictures look great! I accidentally got the vivera ink onetime and I could noticeably tell the difference.
Ok, to the bad...The software is junk. I have it networked on one computer and USB on my laptop. The USB works fine, but for my desktop, I have to keep re-installing the software to get it to pick up the printer right. The worst thing though is the mechanical problems. I had it about a year, and then I kept getting the "Carriage Jam" error. I tried all the things on the internet to fix it, but it just looks like it's broken. I can lift the cover and move the carriage all the way to the right and get it to print, but usually it's a 5 minute ordeal each time before it finally works. From what I can tell this is a common issue and my recommendation is to stay away from this model.
I've had several HPs in the past and had nothing but issues, either with the software or the hardware, and coming from a software engineer that's saying something. I'll be picking up a brother all-in-one today...done with HP. I can see why HP's bottom line has been getting fatter, they left the quality at the door.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 4 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

sweet printer all around!

Customer Rating
5.0 out of 5
5.0
Posted by: Vtecblk02
from Gorham, ME
on 01/25/2009
Value for Price
5.0 out of 5
5.0
Print quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Speed
4.0 out of 5
4.0
What's great about it: its was easy to setup
What's not so great: nothing really
its was easy to setup and to us if my 63 year old mother can us it to fax, scan, print and copy then anyone can. It get the job done the quality is great and the only problem I have is that ithe ink runs out quick but it stands true to the fact the a cartridge print 420 pages if you want to spend 300.00 dallor for a printer that print 1500 then be my guest but for the price 119.00 you can't go work.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

if you want a scanner avoid this printer

Customer Rating
2.0 out of 5
2.0
Posted by: VADriver
from Richmond
on 01/19/2009
Value for Price
3.0 out of 5
3.0
Print quality
3.0 out of 5
3.0
Features
2.0 out of 5
2.0
Speed
3.0 out of 5
3.0
What's great about it: it prints and faxes well
What's not so great: scanner uninstalls itself and sometimes the whole sw package w/o warning or reason
I have had to install this sw more often than I choose to remember. The scanner suddenly disappears.
HP did find a fix, in the form of an update and then threw it out. The fix was gone by the time I had replaced my computer.
I don't know how it works with other products, but if you are running vista and want a reliable scanner avoid this all-in-one/
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 6 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Pretty Darn Good! (For the Price)

Customer Rating
5.0 out of 5
5.0
Posted by: Bubado
from Chicago
on 11/27/2008
Value for Price
5.0 out of 5
5.0
Print quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Speed
5.0 out of 5
5.0
What's great about it: Very easy to use.
What's not so great: Autoload document feeder could hold more pages but not a real big deal.
Bought this to replace my Dell 962 when it died. I use this thing for every (business and personal) printing, copying, scanning and faxing need. Can't believe this thing can do all that it does especially since it doesn't cost a whole heck of a lot. If you need a decent printer and you're on a budget or just don't want to spend a lot of money then this is for you.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

problems from the beginning

Customer Rating
3.0 out of 5
3.0
Posted by: jerrie
from henderson, nv
on 11/21/2008
Value for Price
3.0 out of 5
3.0
Print quality
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
Speed
3.0 out of 5
3.0
What's great about it: at first the print quality
What's not so great: then it went down hill once it had to be replaced..
i bought this a few years ago. a few months after i bought it it broke. hp sent a new one which i thought was great, (stand up company). but it was a refurbished one and a few months later it started having problems. nothing that i was concerned about at first but once the warranty was up it got worse ond worse. looking for a good new printer now...
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 8 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Great for home use

Customer Rating
5.0 out of 5
5.0
Posted by: fraggle
from Orlando, Florida
on 10/22/2008
Value for Price
5.0 out of 5
5.0
Print quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Speed
3.0 out of 5
3.0
What's great about it: Does everything it is supposed to do effectively
What's not so great: Not speedy but bought it for functionality, not speed
I hooked mine up to my router and use it from multiple computers without any problems. Hard to imagine just a few years back that we could purchase a Fax, Printer, Copier, scanner so inexpensively...one that not only prints with great quality but also prints pictures quite well. Faxes are as good as any machine, copies could not be any better and when I scan pictures I usually can make them better then the original. I bought this in a deal with a laptop and I think the ink costs more then I paid for the printer (beacause of the deal) and with home use in a year I'm still on the original cartridges. My default is to save ink. so for most stuff I do in fast mode but when I want quality it is a simple setup change or a button push (for copies). I should mention too, I like the compactness of it, I have it on a small printer stand and there I have everything I need in one unit. Before I had multiple units stashed everywhere, now my computer area is the neatest it has ever been.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Love it

Customer Rating
4.0 out of 5
4.0
Posted by: Ceeni
on 09/25/2008
What's great about it: Tons
What's not so great: none really
I've had my printer for about two years now and love it. I like all the features about it, and have found the scanner/fax to be excessively useful. I noticed many people complaining about paper jams, which will happen if you don't load your paper tray correctly. I always fan my paper, then load the tray. Something a copy guy showed me years go to lessen jams :)
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 10 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Keep looking....

Customer Rating
1.0 out of 5
1.0
Posted by: AZItalian
on 09/16/2008
Value for Price
1.0 out of 5
1.0
Print quality
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
Speed
1.0 out of 5
1.0
What's not so great: Loud and impossible to install
I purchased this with the idea that an HP printer is an HP printer. After taking more than an hour to install the software, I was unpleasantly surprised to find that the once the printer is turned on, my computer would no longer recognize any other USB ports. Now, seeing as my network uses a USB hookup, imagine my horror at not being able to go online to have HP determine the problem. I uninstalled, went online to HP and downloaded the patch. Once again I installed the drivers and the same thing happens.
If I wanted a loud printer to work only when I was offline, I would have purchsed a cheaper model.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 11 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

On The Money

Customer Rating
5.0 out of 5
5.0
Posted by: bhiggason
from Dallas, TX
on 09/15/2008
Value for Price
5.0 out of 5
5.0
Print quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Speed
4.0 out of 5
4.0
What's great about it: Easy to load, quiet, good quality printing
What's not so great: slow to scan
I was setting up a home office for the first time and needed an all-in-one machine. I used your customer reviews to narrow my search and then researched the quality of the machines from that point.
If you want a copier/printer/fax/scanner that is easy to hook up and load, attractive, takes up very limited space and is very reliable, this machines will do the job for you.
I would purchase it again, if needed.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 12 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Good printer for the price

Customer Rating
4.0 out of 5
4.0
Posted by: Anonymous
on 09/15/2008
Value for Price
4.0 out of 5
4.0
Print quality
4.0 out of 5
4.0
Features
3.0 out of 5
3.0
Speed
3.0 out of 5
3.0
What's great about it: Good Price
What's not so great: Hard to hook up to computer
Good printer for the price. The one drawback is that it takes a long time to hook it up and actually get it to work.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 13 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Hey, Number One

Customer Rating
5.0 out of 5
5.0
Posted by: Whitetail
from Pine Ciy, MN.
on 09/14/2008
Value for Price
5.0 out of 5
5.0
Print quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Speed
5.0 out of 5
5.0
What's great about it: Best Features
What's not so great: I have NONE at all
I went online to purchase an AIO Printer. I did not have to go far. I purchased a HP 6310. I made one call to ask a couple of questions. The person on the phone was from Arizona, and very helpful. If anyone has any questions I would recommend you to call Best Buy.
I recieved my printer in 3 days. I love this printer, its prints excellent documents and crisp sharp photos. The Fax works excellent as well. It does'nt matter if you print photos from a memory card or directly from the printer or from your desktop. I cannot say enough about the service I have received and about Best Buy as a whole. Best Printer Ever. Thank You Best Buy.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Solid Reliable Printer

Customer Rating
4.0 out of 5
4.0
Posted by: hoplite3
on 09/08/2008
What's great about it: Wireless printing, supports Linux
What's not so great: smallish paper tray
If you work out of a home office or run a small business, this printer is one to consider. I have limited office space in a home office and the small footprint of this printer is great. It's easy to setup and maintain as well. The ink cartridges are not the cheapest but you'll get a good amount of work done (depending on your needs).
Printing: fast and reliable, I seldom have any issues with print quality or speed.
Fax: Great feature, even allows for multi-line configuration as well as auto-answer mode.
Scanning: Great for scanning receipts and documents. Occasionally need to test receipts and make adjustments to the default settings.
Copy: fast and a good selection of options allows for a wide range capabilities here.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 15 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Sorry I bought it

Customer Rating
1.0 out of 5
1.0
Posted by: 0o0o
from Sandy, OR
on 09/02/2008
Value for Price
2.0 out of 5
2.0
Print quality
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
Speed
4.0 out of 5
4.0
What's great about it: Nice features, good print quality when it doesn't jam
What's not so great: continual paper feed and jam problems
I have had great service from HP printers until this one. It has continual paper jams and feed issues. The other features fax/scannercopier work fine.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 16 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Bought one and went back for another for Mom

Customer Rating
5.0 out of 5
5.0
Posted by: steveswife04
from Virgnia
on 07/20/2008
What's great about it: great price and great functionality
What's not so great: None that I have found
I bought this for myself and have loved it. It was so great for printing but I love the fact that I can copy and fax whenever I need. This was so great for us that I bought my Mom and Dad the same one. They have loved it. My Mom was always asking me to fax or copy things for her so now she can do those things as soon as she needs to and not have to wait. I also love the slots for memory cards. I can put the SD from my camera in and either print or scan to my computer. Would recommend this for anybody looking for an all in one and do not want to spend alot of money.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 17 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Waste of money.

Customer Rating
1.0 out of 5
1.0
Posted by: jwha
from NYC
on 05/13/2008
What's great about it: convenient if it only worked.
What's not so great: jams easily, software bugs, freezes, now a mechanical failure.
I purchased this one to save a little money. I thought it would be enough for what I needed, small home business. When scanning more than a couple of pages, the system freezes up, even with the software updates, I have a newer computer. Many other problems. Steer clear.
No, I would not recommend this to a friend.
+2points
2out of 2found this review helpful.
Review 18 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Excellent All-in-one

Customer Rating
5.0 out of 5
5.0
Posted by: racey
from San Francisco
on 05/02/2008
What's great about it: works well from the wireless port
What's not so great: a bit slow for large copy projects
This is great printer especially for the price. It's not the fastest copier and not for big projects. Great color and the cartridges last fairly long
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 19 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

Great Household printer

Customer Rating
4.0 out of 5
4.0
Posted by: PAMom
on 04/28/2008
What's great about it: easy to use
What's not so great: A little slow with printing
This printer has served our family well.
Our daughter uses it for school projects - printing and scanning as well as copying. She has no difficulty with any of the features. I also use it regularly to complete college papers, fax and scan documents as well as making copies.
The colors are vivid and true to the original. Price is excellent considering what you receive! Which is more than your moneys worth
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 20 for HP Officejet Network-Ready Multifunction Printer/ Copier/ Scanner/ Fax

HP printer

Customer Rating
4.0 out of 5
4.0
Posted by: ToddB1
from Waukegan, IL
on 04/28/2008
What's great about it: Easy to use
What's not so great: Software sucks
The printer is a good printer but the software isn"t that good. You have to play around dleting it and re-adding it.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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