Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Universal Remote Control 7-Function Learning and Preset Remote

This product is no longer available. Continue shopping at Best Buy.

Universal Remote Control 7-Function Learning and Preset Remote

Model: URC-R7G
SKU: 7978165
UPC: 656787107007
Take control of your home theater with this versatile remote that can do the work of 7 remotes and features backlit buttons for easy use when the lights are dimmed or off.
Average Customer Rating:
3.933 out of 5
3.9
 out of 
5
(30 Reviews) 30
Open Ratings Snapshot
Rating Snapshot 30 reviews
5 stars
12
4 stars
10
3 stars
3
2 stars
4
1 star
1
77% of customers would recommend this product to a friend 
(
23 out of 30
)
Customer Reviews for Universal Remote Control 7-Function Learning and Preset Remote
Review 1 for Universal Remote Control 7-Function Learning and Preset Remote

Great for simple system

Customer Rating
3.0 out of 5
3.0
Posted by: danjen
from Orange County, CA
on 06/11/2010
Value for Price
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
No "subtitle" for Blueray DVD movie, only (CC) close-caption for TV broad cast.
What's great about it: Easy setup. Good price!
What's not so great: Subtitle not work for DVD player. For TV broadcast close-caption (CC) work fine!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for Universal Remote Control 7-Function Learning and Preset Remote

PERFECTION!!!!!!!!!!!!!!!!!!!!!!!1

Customer Rating
5.0 out of 5
5.0
Posted by: mts54
from Danville, IL
on 04/13/2010
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
How did I live without it???? Easy to program and use
What's great about it: EASIEST EVER TO PROGRAM
What's not so great: N/A
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 3 for Universal Remote Control 7-Function Learning and Preset Remote

Ok, but not really universal

Customer Rating
4.0 out of 5
4.0
Posted by: SpoonMom
from St Louis, MO
on 04/11/2010
Value for Price
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
2.0 out of 5
2.0
Durability
4.0 out of 5
4.0
I would say over all this is a good product for the price. I does not work with all my components but I have some really old components. I can now work the TV and the remote with the same remote and that is what I was looking for.
What's great about it: It mostly solves the problem with multil remosts
What's not so great: Doesn't work for all components
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 4 for Universal Remote Control 7-Function Learning and Preset Remote

Worked Great

Customer Rating
5.0 out of 5
5.0
Posted by: Lindey
from LA, CA
on 03/18/2010
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
When you count shipping and handling, it costs about the same at Best Buy as it does on "cheaper" internet shops.....and it IS inexpensive ($25). From other reviews, I understand some people had some problems with the "learn" function. While I needed to redo this type of programming once, it worked fine on everything I have. My cable box and DVD were in the database so I just had to enter the codes (DVD even has an "eject" button on the remote right above the "mute" button). I have a Sanyo HD projector and none of the codes worked. The learning function did the trick, but I had to program the "menu" button twice before it worked properly. I was very careful about lining up the remotes (even used shims for vertical alignment). Maybe that's where people had problems??? When programming, don't press the buttons very hard or sometimes they won't work properly (probably isn't good for the remote either). A gentle push is all it takes.
I also have a logitec surround sound system which wasn't in the database. The "learn" function worked great for that too. You can mix and match the different types of programming on any given component in order to attain full functionality. For example, when I programmed the DVD function by entering the code, I found I didn't have a FF or Rewind....just the skip forward and back....so I did a "learn" FF and Rewind on the forward and back arrow keys on either side of the "select" button. It worked like a charm. You can also program volume to work on all of the components so you don't have to go to "audio" every time you want to "mute" or change the volume. The only minor glitch I found with the volume control is that it sends a single "volume up" or "volume down" as opposed to the original audio remote which sends out multiple ups and downs when you hold down the button. In other words, you may have to press "volume up" or "volume down" multiple times to get the volume where you want instead of just holding down the key. Not that big of a deal and well worth getting rid of 3 extra remotes. I could have tried the "learn" programming to support multiple volume ups and downs, but, like I said, it wasn't that big of a deal to me. For $25, this thing was a steal. I priced the logitec remote and couldn't bring myself to pay the extra $$$ (a lot of extra $$$). I'm glad I didn't.
I just got it yesterday so I can't really speak to the reliability, but it certainly FEELS nice and solid (as well as comfortable) in your hand. All in all a great addition to my home theater system.
What's great about it: Versatility, Ease of use, has a good feel to it
What's not so great: Nothing yet, but had to take a couple of cracks with the learning function sometimes
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for Universal Remote Control 7-Function Learning and Preset Remote

Best Replacement Remote EVER

Customer Rating
5.0 out of 5
5.0
Posted by: Ashtonsmoker
from Houston, TX
on 03/09/2010
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
I needed a new remote because when I got ATT uverse installed their remote could not learn my weird viewsonic remote codes and I hate using two remotes. I knew that my weird LCD viewsonic TV was hard to find codes for so I would at the very least need a learning remote and I wasn't sure if this remote would work out of the box with uverse.
I was presently surprised that it not only worked with ATT uverse, but it had a working code for my viewsonic TV too! I was amazed that the standard codes worked with both components 100% flawlessly and the DVR buttons work great. I haven't been this happy with a purchase in a long time. My wife can even understand most of it!
I'm not sure how the durability will hold up because I just got this remote one day ago and reviews are all over the place when it comes to the longevity of the remote, but for $25.00 I'm very happy!
If you were an early adopter of some odd flatscreen TVs and worry about this remote working with it don't worry it has you covered.
A+
What's great about it: Works with Viewsonic LCD TV and ATT Uverse Box
What's not so great: Possible Durability
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 6 for Universal Remote Control 7-Function Learning and Preset Remote

Out Dated Remote

Customer Rating
2.0 out of 5
2.0
Posted by: kenbad
from New York
on 02/23/2010
Value for Price
2.0 out of 5
2.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
2.0 out of 5
2.0
Durability
5.0 out of 5
5.0
I bought this to replace the Logitech Harmony One, piece of junk I returned (read my other post about that beauty) and to my surprise this remote was outdated. It doesn't have any of the new product codes installed or in the manual. I couldn't even find my new Insignia, codes in the booklet and the quick coding method they recommend using didn't work with any of my components which all are new 1080p LCD Insignia, TV 120Hz new cable box from Scientific Atlanta, (Cablevision service) new Insignia, Blu Ray DVD player and new Panasonic, Blu Ray DVD player and it didn't even have the right long codes to put in. I also tried the scan for five minutes method they recomend and the learning mode none of this worked either except for the TV. This remote is also going back tomorrow.
What's great about it: Not much
What's not so great: Old no working program codes
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Review 7 for Universal Remote Control 7-Function Learning and Preset Remote

Good, inexpensive choice

Customer Rating
3.0 out of 5
3.0
Posted by: CTAZSC
from Murrells Inlet, SC
on 01/27/2010
Value for Price
4.0 out of 5
4.0
Ease of Use
3.0 out of 5
3.0
Ease of Set Up
2.0 out of 5
2.0
Durability
4.0 out of 5
4.0
This multi-function remote is priced well below units that do as much. It's a good bang for your buck, but set up can be dicey if you don't do EXACTLY as the manual states and even then some of the instructions aren't completely clear. Still, read the manual completely as some of the important hints (like how to reset it back to factory settings) aren't in the index.
On the positive side, tech support is great and proved to be very helpful.
What's great about it: Controls LOTS of components and good tech support
What's not so great: Set up is a bit confusing
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 8 for Universal Remote Control 7-Function Learning and Preset Remote

Great remote for the price

Customer Rating
5.0 out of 5
5.0
Posted by: jhale65
from Rockford, IL
on 01/26/2010
Value for Price
5.0 out of 5
5.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
Durability
5.0 out of 5
5.0
I recommend this remote if you need a remote for your dish network, I have model 722 hd dvr and this remote works great on it! But I did have to manually program it through the learning process, but its not that big a deal to do really. I was also able to manually program my Phillips Home Theater receiver to work, and my new Insigina blue ray player, again both programmed manually but everything works! I would definitely recommend this great little remote. Oh, did I mention that it lights up?
What's great about it: Works on my Dish Network, learning command programs almost anything, lights up
What's not so great: Buttons are hard to read
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for Universal Remote Control 7-Function Learning and Preset Remote

Buy the 2 yr Protection Plan!!

Customer Rating
4.0 out of 5
4.0
Posted by: PKPreece
from Kentucky
on 01/23/2010
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
1.0 out of 5
1.0
Bought 8-27-09. By Christmas, the channel down button would not work. Now the volume down and exit buttons have also died!!!
What's great about it: Works everything
What's not so great: Buttons quit working
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 10 for Universal Remote Control 7-Function Learning and Preset Remote

Recommended

Customer Rating
5.0 out of 5
5.0
Posted by: OregonRB
from Salem, OR
on 01/10/2010
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
This was a gift for my dad for Christmas (he's 82). The pre-programmed functions work well. The best feature is the learning capability, as I was able to teach it to control an old surround sound system that until now always meant the use of at least two remotes to watch TV. This got him down to one remote and he can control the TV, the DVD, the CD player, the cable box and the surround sound system from the comfort of his easy chair. The light works well and makes reading the buttons much easier. The only imporvement I would like to see would be more buttons available for programming.
What's great about it: It does learn and it lights up.
What's not so great: You have to make some adjustments to what the buttons say vs what they do.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 11 for Universal Remote Control 7-Function Learning and Preset Remote

Pretty good for the money...

Customer Rating
4.0 out of 5
4.0
Posted by: Robbie317
from Nashville, TN
on 01/03/2010
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
3.0 out of 5
3.0
Durability
4.0 out of 5
4.0
I will start with the bad. The codes in the book are hit or miss. I have AT&T UVerse TV service and there were NO codes that worked with my cisco box. There were two different codes that "Worked" with my Samsung TV but neither gave me the full functions the original remote had even though this remote had all the buttons. The Macro power thing works great with my cable box and TV but it is hit or miss in turning on the sound bar I use in the living room. I ended up just removing that function from the Macro power up because of this.
Now the good... The learn function is pretty cool. The ability to learn the exact function of your original remote is awesome. You can even cross program two remotes for one function. Even though they did not offer a good code that worked with my AT&T Cisco box the learn function picked it all up perfectly. It is time consuming to program each button (and when in learn mode you have to program EVERY BUTTON... Even 0-9, mute, channel up/down etc) but once you spend the time to program it works great and if you miss a button you can go back and program just that one button with out having to go back and redo the entire thing which was nice.. When programming all those buttons you can miss one or two or program the wrong one to the wrong place and so on. Like I stated above you can cross program which is some thing I did... I programed all the buttons from my uverse remote over to the Universal remote except the volume buttons.. I cross programmed the volume buttons over from my sound bar remote since I don't even use the TV volume at all... So the Volume up and down plus the mute buttons even when in "Cable" mode run the sound bar not the TV as the original cable remote. The remote has a power "ON" and power "OFF" button.... The on button is used for the macro power turning the TV and cable box on. The "OFF" button I programmed to turn on and off the Blu-Ray player and in Audio mode turn on and off the sound bar. I wish the macro worked every time on the sound bar but it does not... If you click on the audio button with out missing a beat it turns on and off the sound bar with one click but in Macro power some times it works and some times it does not.
Overall very happy with the remote. It quickly and easily replaced 5 remotes in my living room and works just the way I want it to after spending a good hour using the "Learn" function and will probably still be tweaking it here and there as I find buttons I missed. Compared to spending $120+ on a Logitech remote this remote was a no brainer. Only difference between this at $20 and a model $100 or more is it does not have any LCD screen or touch screen options.
What's great about it: the "Learn" function, price
What's not so great: The learn function can take some time, preprogrammed codes are worthless
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 12 for Universal Remote Control 7-Function Learning and Preset Remote

Great Remote Control

Customer Rating
4.0 out of 5
4.0
Posted by: FinallyFoundit
from OH
on 12/29/2009
Value for Price
5.0 out of 5
5.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
This is the third remote I have purchased during the past week and the only one that works perfectly with all my systems (returned the other two). Especially, my Samsung Blu-ray. It is a great value for price compare to other name brands and pricey options. Easy to use and set up. Note the model number in Best buy site is different than the one in store. The model number is URC-WR7. Good luck with your universal remote serach.
What's great about it: Can be programmed with all my systems
What's not so great: not having PIP option
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 13 for Universal Remote Control 7-Function Learning and Preset Remote

Great Remote

Customer Rating
5.0 out of 5
5.0
Posted by: SharksHockey
from California
on 12/24/2009
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
This is a great remote for the price. I can now control a Samsung T.V., Vizio Sound bar, Dish DVR, Sony DVD player, Magnavox DVD Recorder and Kenwood Amplifier all from one remote. I didn't use any of the codes, just used the learning function so I could program it exactly how I wanted it. The Macro power works great to turn everything on/off with one button and the Simple Sound works great to adjust the sound bar volume when your in SAT or DVD mode. It feels very solid and the buttons are easy to use. I considered the Harmony for about two seconds. I'm sure it would have been a neat toy, but this gets the job done for a fraction of the cost. Highly recommended!
What's great about it: Learning function
What's not so great: Could use a few more buttons, PIP,DVR,Page, Live TV would be nice
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for Universal Remote Control 7-Function Learning and Preset Remote

So So

Customer Rating
2.0 out of 5
2.0
Posted by: Kriskrosb
from Las Vegas
on 12/21/2009
Value for Price
4.0 out of 5
4.0
Ease of Use
3.0 out of 5
3.0
Ease of Set Up
2.0 out of 5
2.0
Durability
3.0 out of 5
3.0
I purchased this to control four devices in my bedroom. The preprogrammed codes did not work for any of the devices. So I had to use learning ability. Very tedious I even had to teach it to use 1-9 keys to change the channel. The maco function is iffy, to switch from tv to dvd a three step macro works about 1/2 times used. The "passthrough function to change volume across devices is also very iffy. Need to press keys repeatedly for it to work some functions. I suggest paying more for something more reliable.
What's great about it: It can learn from original remote
What's not so great: Preprogrammed codes are useless
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 15 for Universal Remote Control 7-Function Learning and Preset Remote

Capability is Great

Customer Rating
5.0 out of 5
5.0
Posted by: Mike1150
from York, PA
on 12/08/2009
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
I have a 47" LG LCD TV, Boston Acoustics soundbar, and Direct TV. All 3 items are running effortlessly with ths remote. I was quite nervous when the Boston Acoustics 3-digit code did not work, but the remote picked it right up under random selection. The ability to Power ON and OFF all items with one step is great!
Great purchase / great price / great capability
What's great about it: Multiple modes to program your equipment
What's not so great: Nothing
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for Universal Remote Control 7-Function Learning and Preset Remote

Exactly What I Wanted

Customer Rating
5.0 out of 5
5.0
Posted by: Stars4Life
from Allen, TX
on 11/09/2009
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
I had the URC-R6 but needed another function key to run my CD changer.....so I tried this one out and, viola! There it is. Works fine on all of my stuff: Motorola U-Verse DVR Box, Yamaha Receiver (5850), Philips DVD/DivX (DVP-3962), Insignia 42" Plasma TV (NS-P42Q10A), and RCA CD changer (RP8065). It is very easy to program once you get the hang of the process. The backlight would be perfect for a bedroom, but this one is in the living room, so not really needed.
Not sure about the durability yet but seems quite solid and not cheaply-made.
This is exactly whay I wanted without spending big, big $$ for a Harmony. Highly recommended!!
What's great about it: Price, easy set-up, good code database, & works all of my living room stuff. Backlight is kind of neat.
What's not so great: None.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 17 for Universal Remote Control 7-Function Learning and Preset Remote

Basic Universal

Customer Rating
2.0 out of 5
2.0
Posted by: CelticSkeleton
from Lebanon, PA
on 10/08/2009
Value for Price
2.0 out of 5
2.0
Ease of Use
3.0 out of 5
3.0
Ease of Set Up
3.0 out of 5
3.0
I gave this remote a shot since I hadn't seen any others that said they would work with the Microsoft Media Center remote. That worked and some very basic functions worked on other devices. Name brands would probably work well (Sony, Panasonic, and such) but don't count on the learning function to save the day. Learning was very limited and completely useless on the new Insignia Blu-Ray player. I exchanged this for another remote that works great and is the same price.
What's great about it: Name brand use.
What's not so great: Learning function.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 18 for Universal Remote Control 7-Function Learning and Preset Remote

Disappointed

Customer Rating
1.0 out of 5
1.0
Posted by: rana4ian
from Clovis, CA
on 03/29/2009
Value for Price
1.0 out of 5
1.0
Ease of Use
4.0 out of 5
4.0
Ease of Set Up
3.0 out of 5
3.0
Durability
3.0 out of 5
3.0
I have a variety of items that I wanted the remote to learn, two of the items had no codes listed. This was for a AT&T U-Verse Cable Box and a Olevia Television. The learning process is ok, but I can see where a non-electronic oriented person would get frustrated. I was able to teach it a number of items that I have, but the two most important, the two aforementioned items, the remote would not learn. I returned it for another item that worked just fine.
What's great about it: The CD that came with had a pretty lady doing the training.
What's not so great: Unable to learn some remotes
No, I would not recommend this to a friend.
-1point
0out of 1found this review helpful.
Review 19 for Universal Remote Control 7-Function Learning and Preset Remote

Solid Remote so far

Customer Rating
5.0 out of 5
5.0
Posted by: ChuckinNiceville
from Niceville, FL
on 12/03/2008
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
This is the third universal remote I've tried, however, tending to go with cheaper models. I was about to buy one of the more expensive models but ran across great reviews for the Universal URC-R6 model. I chose this one based on the "back-light" feature and so far it's great
What's great about it: Easy set up, works great
What's not so great: to early to tell
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 20 for Universal Remote Control 7-Function Learning and Preset Remote

It works for me

Customer Rating
5.0 out of 5
5.0
Posted by: Curtis48
from Los Angeles
on 10/24/2008
Value for Price
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Ease of Set Up
4.0 out of 5
4.0
Durability
4.0 out of 5
4.0
When I lost the remote for my NAD CD player, I went looking for a combination remote that supported it. This lets me control the NAD CD player and my Arcam amplifier with one control, and control volume and mute on the amp without having to push a button to switch from the cd player to the amp. It replaces two remotes, and the learning function let me transfer the needed functions from the amp's remote to this one.
Good stuff and reasonably priced.
What's great about it: Set up was pretty easy IF you read directions closely, learning
What's not so great: Too early to tell
I would recommend this to a friend!
0points
0out of 0found this review helpful.
1 2 next>>