Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Model: NN-H965BF
SKU: 8021589
UPC: 037988909117
Use the multilingual action screen on this full-size microwave to conveniently scroll through cooking instructions in English, Spanish or French.
Average Customer Rating:
4.067 out of 5
4.1
 out of 
5
(30 Reviews) 30
Open Ratings Snapshot
Rating Snapshot 30 reviews
5 stars
20
4 stars
3
3 stars
1
2 stars
1
1 star
5
80% of customers would recommend this product to a friend 
(
24 out of 30
)
Customer Questions & Answers:
8 Questions | 16 Answers
Customer Reviews for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Review 1 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Extremely happy with this microwave

Customer Rating
5.0 out of 5
5.0
Posted by: SamfromTX
from Rowlett, TX
on 05/16/2012
What's great about it: Price, functionality, new features
What's not so great: Haven't experienced any in two months of use
This is easily the best microwave I have had. The sensor cook and the sensor reheat options are really cool! Got leftovers? Hit ONE button, sensor reheat, and it heats your food evenly throughout the dish without overcooking the edges and shuts off when it's done. How cool is that? No more staring at the microwave waiting for something to bubble then take it out and stir or rearrange it then put it back in. For the features this unit has, the competitors were easily $100 or more higher in price. It's one of the roomiest units as well with the 2.2cuft of space. Even if you're not on a budget, this is a great buy and does everything the description says it does.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Casual Cook, Big Family, Parent of kids
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 2 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Excellent Value

Customer Rating
5.0 out of 5
5.0
Posted by: TiggerBStripes
from Home
on 04/04/2012
What's great about it: Fast and quite
What's not so great: N/A
The food heats up evenly and quckly Very Good Microwave Quiet and fast even cooking
This product is or has... Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... cool cat
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 3 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Just what I expected

Customer Rating
5.0 out of 5
5.0
Posted by: onekoolmom2
from Manteca, CA
on 04/04/2012
What's great about it: Has all the power you would need.
I have owned two Panasonic microwaves in the last 30 years so that averages to 16 years each. This one is just the newer model of the one that quit working. I never had a problem with my old one and was familiar with it so I got the same one. It works great and I do not have any of the issues that some of the other reviewers had with theirs. I am totally happy with it to date,
This product is or has... Shortcut keys that save time, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Casual Cook
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 4 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Great basic microwave

Customer Rating
5.0 out of 5
5.0
Posted by: aclarkusa
from Springfield, MO
on 04/02/2012
What's great about it: Just about everything
What's not so great: control panel should be backlit
Well packed. All parts provided. Set up was a breeze. Easy to follow instructions.
I wish the control panel was back-lit to make it easier to read the number pad.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Looking for energy savings, Casual Cook, All about design
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Good purchase

Customer Rating
5.0 out of 5
5.0
Posted by: TxJB
from Arlington, TX
on 02/08/2012
What's great about it: Large size
I have been using the microwave for about 1 month now and so far am very happy with it.
This product is or has... Shortcut keys that save time, The power to cook quickly!, Quiet, Big enough to handle large items
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

very good value

Customer Rating
5.0 out of 5
5.0
Posted by: dbzappit
from chicago, Il
on 02/08/2012
What's great about it: value
What's not so great: no problems so far
nice looking and functional. No problems to date the unit has plenty of power and many settings.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, A vent system over range, Big enough to handle large items, Easy to clean, matches other appliances
About me... Looking for energy savings, Casual Cook, Brand conscious
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Overall Great Microwave

Customer Rating
5.0 out of 5
5.0
Posted by: oliveoyl455
from Ozark,MO
on 02/03/2012
What's great about it: Everything
What's not so great: Nothing
This is the second Panasonic microwave I have purchased. The first one lasted 13 years with out any problems. Needless to say I really like the product.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Looking for energy savings, Big Family
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 8 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

2 died in under 2 years

Customer Rating
1.0 out of 5
1.0
Posted by: WebWalker
from Reading, pa
on 12/11/2011
What's great about it: Getting replaced with something else
What's not so great: 2 died in under2 years.
Made-to-fail junk. 2 died in under 2 years.
I gave 1 star because I can't give 0 stars.
ventilation slots on the bottom have no screen, so any bug that comes by can move in permanently (there's no way to clean them back out).
This product is or has... too flawed for words
About me... Teenage kids, Parent of kids
No, I would not recommend this to a friend.
0points
6out of 12found this review helpful.
Review 9 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Total waste of money

Customer Rating
1.0 out of 5
1.0
Posted by: Sennette
from New Orleans
on 12/05/2011
What's great about it: Size
What's not so great: Only lasted 5 months
This microwave only lasted 5 months. And it replaced a Panasonic that only lasted 4 months. I will never buy a Panasonic again. Even my appliance repairman agreed, telling me that Panasonic never lasts. And I don't recommend buying anything from walmart, and never get an extended warranty through walmart, all they do is turn you over to the manufacterer and let them deal with you.
No, I would not recommend this to a friend.
-2points
4out of 10found this review helpful.
Review 10 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Oven Door Hard to Open

Customer Rating
3.0 out of 5
3.0
Posted by: ecolad
from Wisconsin
on 09/13/2011
What's great about it: Best Buy matched Office Depot Price $144
What's not so great: Door opener mechanism; extra keystrokes for simple tasks
This Panasonic was purchased to replace a 3-1/2 year old similar-sized GE-Profile that failed. Relative to the GE, the Panasonic door latch requires significantly more force. To prevent oven movement, we cut slots in two 1/4" plywood pieces and wedged them behind the rear oven feet and the cabinet shelf back. We also experimented and found pressing the door button near the top required less effort than at the bottom. All this is important because the extra force stresses the mechanism. Other reviewers have complained about having to replace door opener parts. I now understand why. (Why hasn't Panasonic redesigned this long-standing door defect?) I recommend potential buyers compare door opening mechanisms in the store before buying. Several minor use efficiency differences between the Panasonic and GE-Profile include: the 'add time' button is 60 seconds instead of 30 and more keystrokes are required to initiate simple heating tasks. Why not buy another GE? Other reviewers complained about premature failure. I now understand why. Ending with a positive note, the overall heating/cooking is very good, the same as the GE, and unlike some reviewers we found the noise level acceptable and no interference with nearby electronic devices.
This product is or has... A turntable that cooks evenly, Big enough to handle large items, Easy to clean
I would recommend this to a friend!
+4points
5out of 6found this review helpful.
Review 11 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Overall, a great appliance.

Customer Rating
5.0 out of 5
5.0
Posted by: Hotwing
from Great State Of Vermont
on 06/23/2011
Easy to set up, and learn to use. The reheat option works great. My only complaint is how poorly it is packaged for shipping, though it arrived intact with no damage, the same could not be said for the box.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Easy to clean, Big enough to handle large items
About me... Looking for energy savings, Casual Cook, Big Family
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 12 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Works good and price was good

Customer Rating
5.0 out of 5
5.0
Posted by: Nuking
from Pittsburgh
on 01/18/2011
The microwave works good. The clock is very easy to set, and the price was very good. I am completely happy with it.
I would recommend this to a friend!
-1point
5out of 11found this review helpful.
Review 13 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Great

Customer Rating
5.0 out of 5
5.0
Posted by: M9A27R
from Indianapolis, IN
on 01/17/2011
Cooks Food so what else do you want to know??? Love the Re-Heat Feature (gets the food hot but not to hot)!!!
I would recommend this to a friend!
+3points
6out of 9found this review helpful.
Review 14 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Wife loves it

Customer Rating
5.0 out of 5
5.0
Posted by: RockyRococo
from St Anne, Il
on 12/13/2010
What's great about it: Heating distributed well through the food.
What's not so great: Miss the door handle; don't know what else yet
Got this for $159 +tax and free shipping to the house. Also bought the 2 year extended Geek Squad warranty. Oven shipped and arrived quickly. Discovered the next day that the front of the box was stabbed with something that went right into the glass front of the door. Called Best Buy and had the most painless return call in my life. While I was on the phone with a knowledgeable lady, she re-shipped the replacement! She said I would recieve a return label with shipping paid. I have not recieved the label yet. The oven is working great. I like the sensor reheat feature which senses humidity. I also like the popcorn button that allows choices of volume sizes. I have not cooked a meal using the manual's recipes yet, but I want to see if the oven can really cook that stuff and taste good. We do miss opening the door with a handle. Probably went to manufacturing with the button because of how light in weight it is. Pulling a handle might pull the oven off of the counter. Keep preaching to the kids to go easy on the door opening button. If I can add to this later, I will.
I would recommend this to a friend!
+16points
16out of 16found this review helpful.
Review 15 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Product Good, Packing not Good from Manufacturer

Customer Rating
5.0 out of 5
5.0
Posted by: Vmonty
from Ventura, CA
on 11/29/2010
What's great about it: Easy use and works great
What's not so great: Packing from Maunfacturer
The product is excellent - the problem is with the manufacturer. They do not do a good packing job so the item gets scratched during shipment (it is a black glass finish). I had to order two microwaves and they came the same why...I also went to look at them in a store same way. But I am very happy with the product's use. The vendor did give me some % off for the inconvenience.
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
Review 16 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

i love this full size, seems to be working great!

Customer Rating
5.0 out of 5
5.0
Posted by: holden17
from jacksonville
on 11/02/2010
What's great about it: size and price
What's not so great: not being in stock in store
i looked at many other microwaves, for the size and price i thought it was a good buy, and the help in the store was very good at answering all my questions, i am very happy with this item.
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
Review 17 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Overall a great product

Customer Rating
4.0 out of 5
4.0
Posted by: David0313
from Lawrenceville, GA
on 10/02/2010
What's great about it: Value, price and features
What's not so great: Power level settings
Many great features and very well made, as I would expecf from Panasonic. Very good value with very few negitives. The automatic sensors seem to work very well for most foods. My biggest complaint is having to push power level button, multiple times, to reduce power instead of simply entering a number like some models. Also I fail to understand why white is $10 more than black but no really big deal. Overall, I would recomend this product over most of the more expensive models.
I would recommend this to a friend!
+13points
13out of 13found this review helpful.
Review 18 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Good product at a great price.

Customer Rating
5.0 out of 5
5.0
Posted by: Arjen
from Stockton
on 09/27/2010
What's great about it: 2.2 cubic ft capacity.
What's not so great: none
Works as advertised. Very happy with product. Bought it to replace an older 2.2 cubuc ft microwave oven.
I would recommend this to a friend!
-6points
0out of 6found this review helpful.
Review 19 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Almost too good

Customer Rating
4.0 out of 5
4.0
Posted by: ifyouseekay
from Western Hemisphere, Earth
on 09/25/2010
What's great about it: size, price, looks
What's not so great: learning curve
Great quality, fantastic price, big enough for a 9x11 casserole dish. The only MINOR drawback is it has 1250W of power and that means there's a bit of a learning curve on how much time/power to use since most microwave directions specify a 1000W oven. Kind of like getting behind the wheel of a sports car after driving a 4cyl station wagon for years... Once you get used to that this microwave is great.
I would recommend this to a friend!
+10points
10out of 10found this review helpful.
Review 20 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black

Great, Super Sized Micro

Customer Rating
5.0 out of 5
5.0
Posted by: Charlie717
from Blue Ridge, VA
on 04/19/2010
What's great about it: Large enough to cook a medium sized whole turkey. Cooks fast too.
What's not so great: I would rather hand a handle for the door than the push-buttton type door release.
Too bad they don't offer this unit in the stores. But, on the other hand I was able to buy the micro cheaper and have it delivered to my door. I just had to wait a couple of extra days and it was worth it.
The micro is the largest countertop I could find with the highest wattage available. It cooks fast and thoroughly (see above comments on overall rating).
At this point I am totally pleased and recommend the unit to anyone that needs/wants a larger micro.
Charlie
I would recommend this to a friend!
+13points
13out of 13found this review helpful.
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