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Customer Reviews for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Model: NN-H965BF
SKU: 8021589
UPC: 037988909117
Use the multilingual action screen on this full-size microwave to conveniently scroll through cooking instructions in English, Spanish or French.
Average Customer Rating:
3.8
out of 5
(24 Reviews) 24
Rating Snapshot 24 reviews
5 stars
14
4 stars
3
3 stars
1
2 stars
1
1 star
5
75% of customers would recommend this product to a friend
(
18 out of
24)
Customer Reviews for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Review 1 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Overall Great Microwave
Customer Rating
5.0
Posted by: oliveoyl455
from Ozark,MO
on 02/03/2012
This is the second Panasonic microwave I have purchased. The first one lasted 13 years with out any problems. Needless to say I really like the product.
What's great about it: Everything
What's not so great: Nothing
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Big enough to handle large items, Easy to clean
About me... Looking for energy savings, Big Family
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 2 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
2 died in under 2 years
Customer Rating
1.0
Posted by: WebWalker
from Reading, pa
on 12/11/2011
Made-to-fail junk. 2 died in under 2 years.
I gave 1 star because I can't give 0 stars.
ventilation slots on the bottom have no screen, so any bug that comes by can move in permanently (there's no way to clean them back out).
I gave 1 star because I can't give 0 stars.
ventilation slots on the bottom have no screen, so any bug that comes by can move in permanently (there's no way to clean them back out).
What's great about it: Getting replaced with something else
What's not so great: 2 died in under2 years.
This product is or has... too flawed for words
About me... Teenage kids, Parent of kids
No, I would not recommend this to a friend.
+3points
4out of 5found this review helpful.
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Review 3 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Total waste of money
Customer Rating
1.0
Posted by: Sennette
from New Orleans
on 12/05/2011
This microwave only lasted 5 months. And it replaced a Panasonic that only lasted 4 months. I will never buy a Panasonic again. Even my appliance repairman agreed, telling me that Panasonic never lasts. And I don't recommend buying anything from walmart, and never get an extended warranty through walmart, all they do is turn you over to the manufacterer and let them deal with you.
What's great about it: Size
What's not so great: Only lasted 5 months
No, I would not recommend this to a friend.
+2points
3out of 4found this review helpful.
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Review 4 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Oven Door Hard to Open
Customer Rating
3.0
Posted by: ecolad
from Wisconsin
on 09/13/2011
This Panasonic was purchased to replace a 3-1/2 year old similar-sized GE-Profile that failed. Relative to the GE, the Panasonic door latch requires significantly more force. To prevent oven movement, we cut slots in two 1/4" plywood pieces and wedged them behind the rear oven feet and the cabinet shelf back. We also experimented and found pressing the door button near the top required less effort than at the bottom. All this is important because the extra force stresses the mechanism. Other reviewers have complained about having to replace door opener parts. I now understand why. (Why hasn't Panasonic redesigned this long-standing door defect?) I recommend potential buyers compare door opening mechanisms in the store before buying. Several minor use efficiency differences between the Panasonic and GE-Profile include: the 'add time' button is 60 seconds instead of 30 and more keystrokes are required to initiate simple heating tasks. Why not buy another GE? Other reviewers complained about premature failure. I now understand why. Ending with a positive note, the overall heating/cooking is very good, the same as the GE, and unlike some reviewers we found the noise level acceptable and no interference with nearby electronic devices.
What's great about it: Best Buy matched Office Depot Price $144
What's not so great: Door opener mechanism; extra keystrokes for simple tasks
This product is or has... A turntable that cooks evenly, Big enough to handle large items, Easy to clean
I would recommend this to a friend!
+1point
2out of 3found this review helpful.
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Review 5 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Overall, a great appliance.
Customer Rating
5.0
Posted by: Hotwing
from Great State Of Vermont
on 06/23/2011
Easy to set up, and learn to use. The reheat option works great. My only complaint is how poorly it is packaged for shipping, though it arrived intact with no damage, the same could not be said for the box.
This product is or has... Shortcut keys that save time, Sensor cooking that works well, A turntable that cooks evenly, The power to cook quickly!, Quiet, Easy to clean, Big enough to handle large items
About me... Looking for energy savings, Casual Cook, Big Family
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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Review 6 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Works good and price was good
Customer Rating
5.0
Posted by: Nuking
from Pittsburgh
on 01/18/2011
The microwave works good. The clock is very easy to set, and the price was very good. I am completely happy with it.
I would recommend this to a friend!
0points
5out of 10found this review helpful.
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Review 7 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Great
Customer Rating
5.0
Posted by: M9A27R
from Indianapolis, IN
on 01/17/2011
Cooks Food so what else do you want to know??? Love the Re-Heat Feature (gets the food hot but not to hot)!!!
I would recommend this to a friend!
+3points
6out of 9found this review helpful.
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Review 8 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Wife loves it
Customer Rating
5.0
Posted by: RockyRococo
from St Anne, Il
on 12/13/2010
Got this for $159 +tax and free shipping to the house. Also bought the 2 year extended Geek Squad warranty. Oven shipped and arrived quickly. Discovered the next day that the front of the box was stabbed with something that went right into the glass front of the door. Called Best Buy and had the most painless return call in my life. While I was on the phone with a knowledgeable lady, she re-shipped the replacement! She said I would recieve a return label with shipping paid. I have not recieved the label yet. The oven is working great. I like the sensor reheat feature which senses humidity. I also like the popcorn button that allows choices of volume sizes. I have not cooked a meal using the manual's recipes yet, but I want to see if the oven can really cook that stuff and taste good. We do miss opening the door with a handle. Probably went to manufacturing with the button because of how light in weight it is. Pulling a handle might pull the oven off of the counter. Keep preaching to the kids to go easy on the door opening button. If I can add to this later, I will.
What's great about it: Heating distributed well through the food.
What's not so great: Miss the door handle; don't know what else yet
I would recommend this to a friend!
+16points
16out of 16found this review helpful.
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Review 9 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Product Good, Packing not Good from Manufacturer
Customer Rating
5.0
Posted by: Vmonty
from Ventura, CA
on 11/29/2010
The product is excellent - the problem is with the manufacturer. They do not do a good packing job so the item gets scratched during shipment (it is a black glass finish). I had to order two microwaves and they came the same why...I also went to look at them in a store same way. But I am very happy with the product's use. The vendor did give me some % off for the inconvenience.
What's great about it: Easy use and works great
What's not so great: Packing from Maunfacturer
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
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Review 10 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
i love this full size, seems to be working great!
Customer Rating
5.0
Posted by: holden17
from jacksonville
on 11/02/2010
i looked at many other microwaves, for the size and price i thought it was a good buy, and the help in the store was very good at answering all my questions, i am very happy with this item.
What's great about it: size and price
What's not so great: not being in stock in store
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
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Review 11 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Overall a great product
Customer Rating
4.0
Posted by: David0313
from Lawrenceville, GA
on 10/02/2010
Many great features and very well made, as I would expecf from Panasonic. Very good value with very few negitives. The automatic sensors seem to work very well for most foods. My biggest complaint is having to push power level button, multiple times, to reduce power instead of simply entering a number like some models. Also I fail to understand why white is $10 more than black but no really big deal. Overall, I would recomend this product over most of the more expensive models.
What's great about it: Value, price and features
What's not so great: Power level settings
I would recommend this to a friend!
+13points
13out of 13found this review helpful.
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Review 12 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Good product at a great price.
Customer Rating
5.0
Posted by: Arjen
from Stockton
on 09/27/2010
Works as advertised. Very happy with product. Bought it to replace an older 2.2 cubuc ft microwave oven.
What's great about it: 2.2 cubic ft capacity.
What's not so great: none
I would recommend this to a friend!
-5points
0out of 5found this review helpful.
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Review 13 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Almost too good
Customer Rating
4.0
Posted by: ifyouseekay
from Western Hemisphere, Earth
on 09/25/2010
Great quality, fantastic price, big enough for a 9x11 casserole dish. The only MINOR drawback is it has 1250W of power and that means there's a bit of a learning curve on how much time/power to use since most microwave directions specify a 1000W oven. Kind of like getting behind the wheel of a sports car after driving a 4cyl station wagon for years... Once you get used to that this microwave is great.
What's great about it: size, price, looks
What's not so great: learning curve
I would recommend this to a friend!
+10points
10out of 10found this review helpful.
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Review 14 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Great, Super Sized Micro
Customer Rating
5.0
Posted by: Charlie717
from Blue Ridge, VA
on 04/19/2010
Too bad they don't offer this unit in the stores. But, on the other hand I was able to buy the micro cheaper and have it delivered to my door. I just had to wait a couple of extra days and it was worth it.
The micro is the largest countertop I could find with the highest wattage available. It cooks fast and thoroughly (see above comments on overall rating).
At this point I am totally pleased and recommend the unit to anyone that needs/wants a larger micro.
Charlie
What's great about it: Large enough to cook a medium sized whole turkey. Cooks fast too.
What's not so great: I would rather hand a handle for the door than the push-buttton type door release.
I would recommend this to a friend!
+13points
13out of 13found this review helpful.
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Review 15 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
over 4yrs later
Customer Rating
5.0
Posted by: AnnabelleS
from Tulsa OK
on 04/01/2010
We bought this microwave over 4 years ago. The microwave still works just as well as the day we brought it home, and has been through heavy use. When I say Heavy use please understand I have five people in my family and we use it several times every single day. This poor machine has been through war. It has lived through spills, slams, a forgotten fork, and button mashing galore. If it is tough enough to survive my three boys for over 4yrs, I can say with certainty that this is one tough, well built machine! I would absolutely recommend this machine to anyone.
What's great about it: It truly is an excellent machine at a great price
What's not so great: the push button to open the door broke
I would recommend this to a friend!
+18points
18out of 18found this review helpful.
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Review 16 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Customer Rating
5.0
Posted by: pl65
from Cabool, Mo.
on 01/09/2010
Love It and a great price! Got it on sale and love.
What's great about it: It holds large dishes and works great
What's not so great: All good
I would recommend this to a friend!
0points
3out of 6found this review helpful.
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Review 17 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
I love it.
Customer Rating
5.0
Posted by: JRBshopgirl
from Milwaukee, WI
on 07/23/2009
Don't you just love it when you read a review, and the person only owned the product for a few hours to a couple of days? Well, read on. I purchased this microwave over 1-1/2 years ago, and I just love it. I had seen this model and knew I wanted it, but I could not find it when I was ready to purchase. This unit replaced a m/w that was used a lot--not just making popcorn or reheating, but making full meals. The cavity in this one is outstanding. I noticed others are not as pleased with this model, but I know most of my friends that have a m/w just put their food in it and set the timer. If you cook something on the stove, you don't just cook everything on high heat--or you will be discouraged. I did have one minor problem when I first purchased this: I would place something in it, and after a couple of minutes, it would stop and give me an error msg, which I looked up in the manual, and followed the instructions. Then it gave me a different error msg, which instructed me to contact Panasonic's Customer Service. I called them--they were very pleasant and had me do some things to see if the problem was resolved, but the problem was not corrected. I did have to take it to an authorized Panasonic service center. They also were very pleasant. I had my oven back in about a week. He just gave me a receipt for the work that was done (no charge, of course). He told me that something was not done right in the factory, and I had the work receipt in case I needed it in the future. It has worked wonderfully since. I did not like the fact that I had to truck on down to take this in, but the service that both Customer Service and the Repair Center provided made me feel more comfortable that I bought a product that they pleasantly stand behind. Also, a few months later I went to see my sister up North, and she just had to have the Stainless Steel version of this same model. She did not even know that I purchased this one.
What's great about it: Much larger (inside); less sq ft (outside); not as heavy as my older, older model
What's not so great: Nothing so far (owned for 1-1/2+ yrs)
I would recommend this to a friend!
+15points
15out of 15found this review helpful.
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Review 18 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
LOVE THIS MICROWAVE
Customer Rating
5.0
Posted by: qtewashington
from Annapolis, Md.
on 04/03/2009
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
I absolutely dont agree with past reviews, I have had mine for 3 years now! I dont have any issues with being cheap made, or noisy. I like the sensor cook and reheat options as well as the quick minute button. Love the invertor technology because it heats and cooks from the inside out so my foods still not cold in the center. Best Microwave ever purchased at a great price. Makes baked potatoes to perfection, I clean and refresh mine by boiling water and lemon juice for about 8 mins, this makes it easier to wipe out stuck on messes and make it smell good too. Never spray cleaner on the inside this will cause many issues.
What's great about it: Features and options and High Wattage
What's not so great: None
I would recommend this to a friend!
+8points
8out of 8found this review helpful.
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Review 19 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Don't waste your money
Customer Rating
2.0
Posted by: Endoos
from Norfolk, Va
on 12/20/2008
Very large window, heats great when it works. Reheat function works great, and it was awesome for doing baked potatoes. Too bad its made so cheaply. Door latch just suddenly popped on me and as someone else mentioned its just cheaper to buy a new one then to try to fix it. Shame too because it was a great microwave when it worked. With that said I will be going to another brand.
What's great about it: Heats/defrosts quickly. The reheat sensor works very well
What's not so great: It broke 2 years after buying it. Quality is bad at best.
No, I would not recommend this to a friend.
+3points
4out of 5found this review helpful.
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Review 20 for Panasonic 2.2 Cu. Ft. Full-Size Microwave - Black
Sudden Death
Customer Rating
1.0
Posted by: Charlie44
from Tampa, FL
on 12/08/2008
Value for Price
2.0
Quality
1.0
Features
2.0
Performance
2.0
The first one (same model) we bought sounded like a train, so we took it back and received this. The train should have beeen a warning. It was working fine then, all of a sudden, after 15 months, the oven died. The heat sensor was a good feature. It basically was an OK oven until this lack of quality turned it to an inoperable item for the trash.
What's great about it: Seemed to heat quickly and the reheat sensor
What's not so great: Suddenly died after 15 months
No, I would not recommend this to a friend.
+5points
6out of 7found this review helpful.
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