Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

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Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Model: DC17
SKU: 8046161
UPC: 852184000686
Rid your home of pet hair with this powerful vacuum that delivers consistent suction for improved results.
Average Customer Rating:
4.736 out of 5
4.7
 out of 
5
(167 Reviews) 167
Open Ratings Snapshot
Rating Snapshot 167 reviews
5 stars
145
4 stars
12
3 stars
3
2 stars
2
1 star
5
95% of customers would recommend this product to a friend 
(
159 out of 167
)
Customer Reviews for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple
Review 1 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Great vacuum cleaner but...

Customer Rating
3.0 out of 5
3.0
Posted by: skyfisher
from Groton, MA
on 10/18/2010
Value for Price
4.0 out of 5
4.0
Quality
3.0 out of 5
3.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Lots of features, very powerful
What's not so great: initial quality was disappointing for me
I bought this vacuum cleaner about 4 weeks ago. I ordered it on line and picked it up at the store. When we got it home we noticed that there was small clear plastic piece which was not attached to the handle. This piece was important because it held the removable handle to the base of the vacuum cleaner. It took a couple of attempts with the dyson customer support plus they had to mail me the missing spring which kept the clear plastic latch in a locked/unlocked position. Once this effort was completed, the vacuum cleaner worked better than any vacuum I had ever used before. The pain of that mis-assembled piece is still with me, though. The customer support staff at dyson treated me very nicely.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Wonderful!

Customer Rating
5.0 out of 5
5.0
Posted by: leaguecitymom
from League City, TX
on 10/17/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
My carpet has never looked better. It actually helps the carpet lift back up instead of just beating it down like our old vacuum cleaner. Love it!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 3 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Decent Vac

Customer Rating
4.0 out of 5
4.0
Posted by: LonnieK
from Kearney, NE
on 05/20/2010
Value for Price
3.0 out of 5
3.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Good suction, lots of accessories
What's not so great: Louder than old vacuum
My wife wanted a Dyson Animal to ensure a clean home for our infant son. This vacuum works well, not as good as we expected from the advertisements. Worth the money if it lasts as long as promoted and maintains its suction.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 4 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Suck It Up

Customer Rating
4.0 out of 5
4.0
Posted by: RAG
from San Diego
on 03/18/2010
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Good suction, smart design - easy to unload
What's not so great: Accessories dont vacuum as well
It is a good vacuum and is worth a recommendation. It has strong suction so be careful on not so strong carpet fibers it will pull up loose threads out of the carpet. The design is smart to make it easier to use and empty, etc. No bags is a real plus.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Dyson as good as you've heard

Customer Rating
5.0 out of 5
5.0
Posted by: CrunchyFrog
from St Paul, MN
on 03/02/2010
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Got on sale so the price was right, great performance, easy to dispose of dirt
What's not so great: instructions could be better
Replaced my Kirby, the dyson really does a great job. Cleaning was actually enjoyable and easy. Dont get hung up on the new ball style, this one is almost as manueverable. Gives a great clean and the wand is easy to pull out, use, and put back for those quick spot cleans.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Great Vacuum!

Customer Rating
5.0 out of 5
5.0
Posted by: HS13
from Boston, MA
on 03/01/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: The vacuum is picking up so much more than any other vacuum I have ever used!
What's not so great: Emptying the canister creates dust to re-ciruculate in the room and it doesn't empty easily.
The vacuum is picking up so much more than any other vacuum I have used! A drawback is that when emptying the canister, dust is re-circulated in the room. I have also been having trouble with dust and dirt not dumping out easily from the canister, it gets caught at the top with the suction.
Overall, I am very happy with the purchase.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Very please with results/maneuvering

Customer Rating
5.0 out of 5
5.0
Posted by: TechieJim
from Levittown, NY
on 02/07/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Picks up what other vacuums leave behind
What's not so great: power head attaches to the wand instead of directly to the hose.
My wife and I tested the DC17 against the Ball versions, DC24 and DC25. Admittedly, I did not test this unit against other brands. I found the Ball units to be maneuverable and generally lightweight, but heavier on the wrist at the handle than the DC17. The DC17 has its weight distributed at the wheels in the base, so it feels like you use less effort to propel and steer it.
Suction was great. We have a yellow lab and had just vacuumed the previous day with our old Kenmore canister unit and the carpet "looked" clean. The DC17 picked up way more hair and other fine material that was embedded in the rug. It did not clog. Filtering was phenominal as there was no "dog hair" smell.
Emptying the canister was a breeze. It took a little while to figure out how/where to attach the power head to use on the furniture, but this, too, worked like a charm. The hose was more than long enough to safely reach the top steps at the 2nd floor.
The assembly and operational documentation was purely graphical and was mostly intuitive. However, it did not illustrate the use of the power head attachment. Further, the connection of the power head attachment does not jive with the photograph on the carton which shows it connected directly to the hose without the extension wand in place. An online search solved the issue and it gets connected to the extension wand instead.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 8 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Best Vacuum We've ever had!

Customer Rating
5.0 out of 5
5.0
Posted by: AimeeinVA
from Ashburn, VA
on 01/11/2010
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: best suction - picks up what other machines leave behind
What's not so great: Hose extension is short and somewhat cumbersome to use.
We have a cleaning service. I go over the carpets 2 days later with the Dyson and it picks up more dust than the professional machine they bring with them. It isn't cheap, but for how well it works and how long it lasts, it's well worth the money.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

The Animal is a Monster

Customer Rating
5.0 out of 5
5.0
Posted by: BeauRyan
from OKC, OK
on 01/11/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Amazing cleaning power, and very easy to operate.
My wife use to vacuum every other day and had even vacuumed the day before I bought her the Animal. The first time she used it she filled the whole dust compartment. We were only going through a bag once every 2 months. To me this means the old vacuum wasn't picking anything up. We have a dog that sheds and you wouldn't even notice now. This thing is great and very easy to operate, and there is never a dust smell in the air.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 10 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Amazing Vacuum

Customer Rating
5.0 out of 5
5.0
Posted by: Sarah03213
from Mahtomedi, MN
on 01/09/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: nice packaging, easy to set up, good price, good discount
What's not so great: nothing
Product is great! Never had a better vacuum or appliance! I will buy Dyson's in the future! And will look to Best Buy first! Great shipping and fast!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 11 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

good

Customer Rating
3.0 out of 5
3.0
Posted by: ravimmmmmmm
from nh
on 01/08/2010
Value for Price
3.0 out of 5
3.0
What's great about it: less price
good
Focus on the product and your experience with it
Aim for clear and concise language
Be specific. What's great about it? What's not so great?
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
Review 12 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Great for less than full price!

Customer Rating
4.0 out of 5
4.0
Posted by: AMINNO1
from Dublin, CA
on 01/07/2010
Value for Price
2.0 out of 5
2.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Great Power, Great cleaning
What's not so great: Price
The Vacuum works great. Picks up pet hair as promised. Easy to empty as well. Comes with many accessories. Not worth full price but if purchased on sale it's not bad.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 13 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

For the most part we are satisfied

Customer Rating
4.0 out of 5
4.0
Posted by: jorg0171
on 01/06/2010
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
3.0 out of 5
3.0
What's great about it: Can pick up a lot of debris on carpet/rugs
What's not so great: The vacuum is super heavy and doesn"t work well on stairs for our pet hair
I was super excited to get this vacuum as I had heard a lot of good things. The good things: picks up a ton of pet hair and it seems to work better than our older vacuum for most of the areas of our house. Strong suction.
The bad things: It doesn't work well on the steps (Oon each side of the steps we have at least 1 inch that doesn't even get touched by the attachments). The vacuum is super heavy and difficult to use when you are pregnant.
Overall, we are sastified with our purchase but want to for worn that you may want to keep your old vacuum if it works well on the steps.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Great vacuum

Customer Rating
4.0 out of 5
4.0
Posted by: Barb38
from Maryland
on 01/06/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: This vacuum picks up everything.
What's not so great: Heavy, Heavy, Heavy! I wanted a vacuum that I could take up and down steps but you can't with this vacuum.
Love this vacuum for what it picks up. In a word everything, but it's so very heavy that you can't move it from floor to floor like I had wanted. I have 3 levels in my home and it's just not easy carrying this from level to level. If you only have one level then buy this vacuum casue you will love what it does.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 15 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Best Vacuum EVER!

Customer Rating
5.0 out of 5
5.0
Posted by: sslara
from Little Rock, AR.
on 01/06/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Everything
What's not so great: Can't really think of anything
I was so excited to purchase my Dyson Vacuum. I have been wanting one for awhile now and finally broke down and got one. It is wonderful! I'm extremely happy with my purchase and the price I paid for it.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Vacum didn't live up to the standards

Customer Rating
2.0 out of 5
2.0
Posted by: hummer22
from broken arrow
on 01/06/2010
Value for Price
2.0 out of 5
2.0
Quality
2.0 out of 5
2.0
Features
3.0 out of 5
3.0
Performance
2.0 out of 5
2.0
What's not so great: bagless container broke on 2nd use.
Not worth the price...vacum was very hard to manuver. Came with several tool attachments.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 17 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Love it!

Customer Rating
5.0 out of 5
5.0
Posted by: kpoehls
from Bartlesville, OK
on 01/06/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Design, cleaning power, easy to use
I'm very pleased with this vacuum. Got it on sale on Black Friday, otherwise probably would've had to go with something cheaper....
The design is unique and requires some acquaintance, but its like riding a bike. Once you get it, you're good to go. It's really designed to make your job easier.The things you usually do with a vacuum are now much easier and natural....no manipulation!
I have an 85lb lab that sheds year round....alot (in my opinon)...I can't believe how much hair this machine picks up, its many times more than my previous vacuum!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 18 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

SO AWESOME, I NOW OWN TWO!!!

Customer Rating
5.0 out of 5
5.0
Posted by: amysue
from Portland, OR
on 01/06/2010
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Powerful suction, easy to use, great attachments.
What's not so great: Nothing!
I will never own a vacuum other than Dyson. We bought this vacuum for the house since we have two dogs and it does such a great job that I bought another for our business. Don't hesitate, you won't be sorry.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 19 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Dyson does lose suction quicker then other vacums

Customer Rating
1.0 out of 5
1.0
Posted by: Anonymous
from NJ
on 10/28/2009
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
1.0 out of 5
1.0
Performance
1.0 out of 5
1.0
What's great about it: the looks, ends there
What's not so great: the ergonomics, the constant cleaning it needs, the flexibility of the wand
when they say it does not lose suction ever, they forget to mention that it wont lose suction if you take the thing apart every 2 months to clean it, and then you cant even get into the vortex which is sealed in and full of dirt. There are 2 filters in the vacum which get so dirty withing 2 moths, that they must be taken out and cleaned, which means you have no vacum for 2 days because you need to soak it over night, then leave it to dry for a full day. The other problem is the want doesn't work unless it is fully extedned which makes it a real pain to vacum furniture, and it is not really flexible enough to use the wand in corners without the whole vacum tipping over. I am not a hater in general and never write reviews, but I am so upset at how poor this vacum performs, I had to write something. I would suggest any normal $100 vacum over this.
No, I would not recommend this to a friend.
-1point
0out of 1found this review helpful.
Review 20 for Dyson Animal HEPA Upright Bagless Vacuum - Titanium/Purple

Last one I hope to buy

Customer Rating
5.0 out of 5
5.0
Posted by: TheSawg
from Phoenix, AZ
on 09/09/2009
Value for Price
3.0 out of 5
3.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Ultra powerful
What's not so great: Poor instructions
This summer has been the worst shedding season for my cat, and my old vacuum just didn't quite seem to cut it. I was using a combination of a inexpensive vacuum and a carpet shampooer, which was always picking up way too much dirt and hair that the vacuum left behind. So I made the investment in this Dyson. I have used it a couple times and the carpet never looked cleaner. The high powered suction and it seems the brush is stronger and faster also leaving the carper fluffier. Its incredibly simple to use (almost too simple as I kept trying to make things more complex with it) and for a heavy machine, it moves with ease. The biggest downside was the instruction manual was quite week, really with only a few pictures. So it took a bit longer to figure out how to use it, empty it and using the tools for the first time. But once figured out it is quite intuitive and useful.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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