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Customer Reviews for Motorola SURFboard Cable Modem
Motorola SURFboard Cable Modem
Model: SB5101
SKU: 8229044
UPC: 612572171585
Get more out of your time online. Surf the Web and view pages quickly, download video with blazing speed and play online games faster than your opponents with this SURFboard cable modem.
Average Customer Rating:
4.3
out of 5
(95 Reviews) 95
Rating Snapshot 95 reviews
5 stars
59
4 stars
20
3 stars
5
2 stars
3
1 star
8
85% of customers would recommend this product to a friend
(
81 out of
95)
Customer Reviews for Motorola SURFboard Cable Modem
Review 1 for Motorola SURFboard Cable Modem
Works as it should
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Easy to use and set up; no complaints
What's not so great: Nothing
Works as it should, would highly recommend it others.
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Large home
0points
0out of 0found this review helpful.
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Review 2 for Motorola SURFboard Cable Modem
easy to install
Customer Rating
4.0
Value for Price
4.0
Ease of Use
4.0
Performance
4.0
Ease of Installation
5.0
What's great about it: set-up is as easy as 1-2-3
What's not so great: dealing with my cable company to register it
It's so easy to set-up even an admitted computer idiot like me set it up no problem. It's compatible with alot of cable companies but had to register it a few times for their system to accept it, but once you're in, you're in.
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... computer novice
I would recommend this to a friend!
I use it in...:Apartment
0points
0out of 0found this review helpful.
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Review 3 for Motorola SURFboard Cable Modem
A Great Replacement for Comcast modem
Customer Rating
5.0
What's great about it: Works great...quiet, easy to set up right out of the box
I got this item so that i could stop paying the extra 7.00 modem rental and 2.99 equipment coverage with comcast. It works fantastic, was easy to set up..just hooked up all the connections, made a call to comcast to give them the new modem address and everything is great. I am now saving 10.00 a month off my Comcast bill and this item will pay for itself in just 5 months. Definitely recommend if you are looking to shave some $$ off your cable bill.
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection, Easily expanded
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Large home
0points
0out of 0found this review helpful.
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Review 4 for Motorola SURFboard Cable Modem
Great product
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: easy to set up. easy to use
I purchased 2 of these for set up at different locations. It was easy to set up no problems
This product has... Fast connection, Easy to set up, Reliable connection, Easily expanded
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Small home
+2points
2out of 2found this review helpful.
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Review 5 for Motorola SURFboard Cable Modem
What do I know ?
Customer Rating
4.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
4.0
What's great about it: It serves its purpose well
What's not so great: Comcast took hours to activate...Phone message repeated over and over and over before hooking up
Besides Comcast's problem, I cant tell you if theres a better product out there..I just dont know enough to say...I would buy it again, just so I wouldnt have to rent a modem from from any bundle service or provider for the same performance.
This product has... Fast connection, Reliable connection, serves my purpose
About me... Budget Conscious, Computer technology challenged, Heavy media streamer, easily pleased
I would recommend this to a friend!
I use it in...:Small home
+7points
7out of 7found this review helpful.
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Review 6 for Motorola SURFboard Cable Modem
Great reliable value
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Great brand, great reliability
What's not so great: Not much
This is the second SurfBoard I've owned. The first was lost to a lightning strike after three years of use. Very few service interruptions or modem resets required. Extremely reliable. The Motorola brand carries weight and this product is no exception. Think twice before saving $20 bucks or so and going with another lesser known model. If it wasn't for the lightning strike, my original would still be ticking
This product has... Fast connection, Easy to set up, Reliable connection
About me... Heavy media streamer
I would recommend this to a friend!
I use it in...:Apartment
+3points
3out of 3found this review helpful.
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Review 7 for Motorola SURFboard Cable Modem
Replacement for another SURFboard
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
4.0
Ease of Installation
5.0
After a lightning storm took out my SURFboard modem that was still working wonderfully after 10 years, I decided not to ruin a good thing so I replaced it with another. Setup was a cinch and after a quick call to my cable company I was surfing again right away. Lets hope this modem will last as long and work as well as it'd predecessor!
This product has... Easy to set up, Reliable connection
About me... Technology guru
I would recommend this to a friend!
I use it in...:Large home
+3points
4out of 5found this review helpful.
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Review 8 for Motorola SURFboard Cable Modem
works great with comcast
Customer Rating
5.0
Value for Price
4.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
I only had this product for little over a month now, no issues so far. As much as I could tell it works great.
This product has... Easy to set up, Reliable connection
About me... Heavy media streamer
I would recommend this to a friend!
I use it in...:Apartment
+2points
2out of 2found this review helpful.
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Review 9 for Motorola SURFboard Cable Modem
nothing special
Customer Rating
3.0
Posted by: Jerm9999
from Tallahassee
on 04/11/2012
Value for Price
3.0
Ease of Use
3.0
Performance
3.0
Ease of Installation
3.0
What's great about it: Nothing
There is nothing special about this modem. It is a replacement for a modem of the exact same model. There was no need to buy something fancier since most ISPs can't support higher speeds.
This product has... Easy to set up, Reliable connection
About me... Budget Conscious
No, I would not recommend this to a friend.
-1point
1out of 3found this review helpful.
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Review 10 for Motorola SURFboard Cable Modem
Nothing but problems
Customer Rating
1.0
Value for Price
3.0
Ease of Use
3.0
Performance
3.0
Ease of Installation
3.0
What's great about it: price
What's not so great: ability to last
The first modem lasted approx. 2 days. returned it for the same model and it lasted approx. 2 1/2 weeks. returned it and upgraded to the next model. 16 days and counting with my fingers crossed.
This product has... poor reliability
About me... avg. user
No, I would not recommend this to a friend.
I use it in...:Small home
+3points
5out of 7found this review helpful.
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Review 11 for Motorola SURFboard Cable Modem
Review 12 for Motorola SURFboard Cable Modem
Easy Set-up.
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Ease of use and installation.
What's not so great: Its not free.
Excellent Unit. Got it on sale for $59.99.
Ive had it for over a month now... no issues so far. Previous reviews are spot on. Set-up was very easy.
Once it was plugged in, called Comcast and gave them the pertinent information (from the unit), and we were good to go!! I cant believe I waited so long to do this... Buy it now... and stop paying Comcast that lil extra!!
Ive had it for over a month now... no issues so far. Previous reviews are spot on. Set-up was very easy.
Once it was plugged in, called Comcast and gave them the pertinent information (from the unit), and we were good to go!! I cant believe I waited so long to do this... Buy it now... and stop paying Comcast that lil extra!!
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Large home
+7points
7out of 7found this review helpful.
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Review 13 for Motorola SURFboard Cable Modem
an ok deal for price
Customer Rating
4.0
Value for Price
3.0
Ease of Use
2.0
Performance
3.0
Ease of Installation
3.0
What's great about it: appearance
What's not so great: keeping an ip address
the appearance was sleek, but to install and keep connected was troublesome for me.
This product has... Unreliable connection
About me... Budget Conscious, Heavy media streamer
I would recommend this to a friend!
I use it in...:Apartment
-1point
1out of 3found this review helpful.
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Review 14 for Motorola SURFboard Cable Modem
Router
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Reliable and easy to connect
The router provides great wireless connection to the cable internet we just had installed without renting the product from the cable company. It's been reliable so far, even outside.
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Small home
-4points
2out of 8found this review helpful.
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Review 15 for Motorola SURFboard Cable Modem
Why pay Comcast
Customer Rating
5.0
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Price and ease of set up
What's not so great: Have to call Comcast to have it activated, but that's the case of all privately owned modems.
I just got hip to the fact that I was paying Comcast $7 a month or $84 per year for a 5-6 year old modem. Since I've had internet service for the past four years, that means I've paid $336 for something I could probably get for free at the local Goodwill. Any way since I've purchased this low cost modem it has worked beautifully, and was very easy to set up. I highly recommend the Motorola Surfboard!!!
This product has... Fast connection, Easy to set up, Reliable connection
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Apartment
+8points
8out of 8found this review helpful.
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Review 16 for Motorola SURFboard Cable Modem
Love this modem, better than renting one
Customer Rating
5.0
What's great about it: Easy to set up, good price
I would strongly recommend this product. Have had no problems at all.
This product has... Fast connection, Secure connection, Easy to set up, Reliable connection
About me... Budget Conscious
I would recommend this to a friend!
I use it in...:Small home
0points
1out of 2found this review helpful.
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Review 17 for Motorola SURFboard Cable Modem
Why didn't I buy this earlier?
Customer Rating
5.0
Posted by: coder
from Lacey, WA
on 03/01/2012
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
I've been paying Comcast for a modem rental for years. I just picked this up on sale for about $45 about a month ago. Wow. No problems whatsoever. I love it.
This product has... Fast connection, Easy to set up, Reliable connection
About me... Heavy media streamer, Technology guru, Business Professional
I would recommend this to a friend!
I use it in...:Large home
+4points
4out of 4found this review helpful.
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Review 18 for Motorola SURFboard Cable Modem
Happy purchaser
Customer Rating
4.0
Value for Price
4.0
Ease of Use
5.0
Performance
4.0
Ease of Installation
5.0
What's great about it: Fast and easy
What's not so great: Not a thing so far
The device was very easy to setup and use. Just plugged it in and got on the line with my provider and gave them the serial number and MAC address. It appears that I'm getting 2-3 Mbps faster performance than with my provider's modem. The cost of it means I'll have paid for it in 7 months.
This product has... Fast connection, Easy to set up, Reliable connection
About me... semi-heavy internet user, Gamer
I would recommend this to a friend!
I use it in...:Small home
+5points
5out of 5found this review helpful.
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Review 19 for Motorola SURFboard Cable Modem
Good modem for the money.
Customer Rating
5.0
Posted by: g1117
from PA
on 02/01/2012
Value for Price
5.0
Ease of Use
5.0
Performance
5.0
Ease of Installation
5.0
What's great about it: Price and Reliability
What's not so great: Nothing I can think of.
Seems to be working quite well at this time. I bought it to replace the rental modem from Comcast.
This product has... Fast connection, Easy to set up, Reliable connection
About me... Budget Conscious, Business Professional
I would recommend this to a friend!
I use it in...:Small home
+10points
10out of 10found this review helpful.
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Review 20 for Motorola SURFboard Cable Modem
Great product for a beginner.
Customer Rating
4.0
Value for Price
4.0
Ease of Use
4.0
Performance
3.0
Ease of Installation
3.0
What's not so great: Instructions are not that clear for new users.
Instructions are not that clear for new users. Needed to contact the technical support personnel.
This product has... Secure connection, Reliable connection
About me... Budget Conscious, Computer technology challenged
I would recommend this to a friend!
I use it in...:Large home
+1point
4out of 7found this review helpful.
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