Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

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LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

Model: LSC21943ST
SKU: 8363371
UPC: 048231782081
This counter-depth refrigerator is designed to create the look of a built-in refrigerator for a sleek and modern kitchen. The SpacePlus ice system creates more room in the freezer by placing the ice bin on the door.
Average Customer Rating:
3.5 out of 5
3.5
 out of 
5
(8 Reviews) 8
Open Ratings Snapshot
Rating Snapshot 8 reviews
5 stars
4
4 stars
1
3 stars
0
2 stars
1
1 star
2
62% of customers would recommend this product to a friend 
(
5 out of 8
)
Customer Reviews for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel
Review 1 for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

2 years and it just stopped working

Customer Rating
1.0 out of 5
1.0
Posted by: OCBuyer
from Orange County, CA
on 06/30/2010
Value for Price
1.0 out of 5
1.0
Quality
1.0 out of 5
1.0
Features
3.0 out of 5
3.0
Performance
1.0 out of 5
1.0
I had a 17 year old GE SBS that worked like a charm, but was not energy efficient, so I bought this in 12/07. Ice maker has never worked properly but it was something I could live with. Last night, pressed the button from water to crushed ice , and the whole fridge just shut off. Not a sound, a grumble,not a warning of any kind. It just shut down completely. and the fridge was on a dedicated circuit, so no overload problems. Nothing wrong with the outlet. Thank God I bought the extended warranty. Per the repair man, it sounds as though the CPU fried... Not repairable. If I hadn't bought the extended warranty, I'd have been arrested already for drive-by dropping this hunk of junk on the doorstep of BestBuy. I know they are not the manufacturer, but perhaps they should re-think seling products with repeat problems.
What's great about it: not a darn thing.
What's not so great: just about everything
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 2 for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

Poor Quality, lousy customer service

Customer Rating
2.0 out of 5
2.0
Posted by: steve390
from oxford, MI
on 06/16/2009
Value for Price
2.0 out of 5
2.0
Quality
1.0 out of 5
1.0
Features
4.0 out of 5
4.0
Performance
1.0 out of 5
1.0
Bought refrigerator, range, dishwasher and microwave. All have required service under warranty and after expiration of warranty. I have contacted LG, and even though they admit the design of the ice maker was poor, they required me to replace it at my expense with an updated design. They customer service rep tells me its my problem not theirs.
What's great about it: Keeps food cold
What's not so great: Poor quality, frequent service calls, poor warranty
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Review 3 for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

Not all refrigerators are created equal

Customer Rating
4.0 out of 5
4.0
Posted by: sbga
from Alpharetta GA
on 02/04/2009
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
Nice design features inside and out. Since this was cabinet depth, know that the top is "unfinished". The icemaker continues to jam if not used daily. Otherwise, quiet operation, nice functionality and good looks make it a winner.
What's great about it: Nice interior layout, very quiet and nice features
What's not so great: Ice maker design needs work, jams easily
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 4 for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

circuit board broke just over a year old.

Customer Rating
1.0 out of 5
1.0
Posted by: carrie11
on 01/02/2009
Value for Price
3.0 out of 5
3.0
Quality
1.0 out of 5
1.0
Features
3.0 out of 5
3.0
Performance
1.0 out of 5
1.0
bought 09/07 broke 12/08. tip (buy extended warranty)
What's great about it: lots of room
What's not so great: poor quality
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Review 5 for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

Love it

Customer Rating
5.0 out of 5
5.0
Posted by: mamaof2
from Missouri City, TX
on 07/14/2008
Love it, has a beep to notify when doors arent shut after certain amount of time, my toddler cant open it like the one at Grandmas house!!! Keeps finger prints off very well, looks fantastic in the kitchen, stays cool water and ice work great, no complaints at all, lots of space inside can fit more food in it than any other fridge weve ever owned.
What's great about it: lots of space
What's not so great: none
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

Wonderful fridge

Customer Rating
5.0 out of 5
5.0
Posted by: esprit
on 07/08/2008
I bought this refrigerator 4 months ago and am very pleased. It looks good - sleek lines. It is super quiet. It doesn't say in the spec's, but it seems like the refrigerator part runs separately from the freezer part... which saves $. It doesn't cool when you have the door open, which saves $ and energy. The layout is great. I'm very pleased with this. The only negatives are that it took a few weeks for the temperatures to stabilize, but now it works great. Also, the buttons are not lit up so you when you're not used to it you (or guests) can accidentally change the temperature controls without realizing it. Simple fix, but the design could be improved.
What's great about it: quiet, efficient, perfect temp, lots of space
What's not so great: took a while for temp to even out
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

this is so cool

Customer Rating
5.0 out of 5
5.0
Posted by: drpepper1106
on 05/13/2008
I got this fridg today and love it. it is sooo cool you need it
What's great about it: quiet,big,sleek,,and alot more
What's not so great: nothing
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 8 for LG 21.0 Cu. Ft. Counter-Depth Side-by-Side Refrigerator - Stainless-Steel

Great Purchase

Customer Rating
5.0 out of 5
5.0
Posted by: spezialk3
from Victorville, Ca
on 04/30/2008
Great look, easy to clean, the climate control is even throughout all cabins. Even the items on the door get equal amount of chill. The freezer is great too. It helps eliminate any items from gathering freezer burn. Easy to use, filter is easy to assemble and disassemble. overall, great buy, I am really happy with the LG line of everything!
What's great about it: great climate control, even temperature even to the door items
What's not so great: none
I would recommend this to a friend!
0points
0out of 0found this review helpful.