Accessories(142)
Office Electronics(391)
Office Furniture(252)
Paper(84)
Printer Ink & Toner(824)
Scanners(217)
Telephones & Communication(1,546)
Most Popular Products
Top-Rated Products
Customer Reviews for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
This product is no longer available. Continue shopping at Best Buy.
AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Model: EP5632
SKU: 8386445
UPC: 650530013850
This Bluetooth-enabled phone system allows you to use make and receive calls using either your land line or your cell phone so your days of juggling 2 phones are behind you. With the ability to support up to 12 handsets this system can be expandable to fit your needs. This model meets our Professional Series criteria Shop all products in our Small Business Center Learn more about this cool, new technology.
Average Customer Rating:
3.9
out of 5
(40 Reviews) 40
Rating Snapshot 40 reviews
5 stars
18
4 stars
12
3 stars
1
2 stars
6
1 star
3
75% of customers would recommend this product to a friend
(
30 out of
40)
Customer Reviews for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Review 1 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
A great "looks" phone
Customer Rating
4.0
Posted by: Sim31
from Owensboro, KY
on 08/30/2008
Value for Price
5.0
Sound Quality
4.0
Range
5.0
Durability
5.0
I bought this phone after I activated my landline phone service mainly for home use and so far after owning this for a month, its been great so far, no problems what so ever except every once in awhile if I am talking to someone over speakerphone on the handset and the volume is set all the way up, if the person your talking to is talking, it cuts out ALOT! (possibly feedback from the person talking is bouncing back and fourth), but easily fixed if you turn it down just a notch.
Other then that, its a great phone, im considering buying additional handsets!
If your looking for bluetooth connectivity for headsets or cellphones, this works perfect!
What's great about it: Nice finish product design, bluetooth (thumbs up), color screen, big display
What's not so great: Volume, bluetooth is buggy at sometimes
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 2 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Not Ready for Market
Customer Rating
2.0
Posted by: ETVRG
from Charlotte, NC
on 08/19/2008
When I saw this phone it seemed too good to be true. It was love at first sight. The thought of only having to hold one phone with a headset was perfect. I use a landline for business and my cell phone for personal calls all day long. I reviewed the other 3 similar phones on the market and decided that this would be the best. I use the phone for at least 5 hours every day with work but it never seemed to work just right. After 3 months of use I started having connection problems. A call on the landline or cell phone experienced the same issues. I do not feel that this technology is ready for the market or it could just be that they are trying to present a low market price and cut back on features to provide a general acceptance. Whichever the case I would have spent more money to have a system that doesn't have lag time when using the bluetooth headset to answer a call or transfer a call once on the line. The larger issue is that you are not able to use the bluetooth headset when you are on a cell call. It makes you question what the point of a bluetooth headset feature. AT&T's answer is to reboot the system and if it doesn't work they will replace it over the 1 year warranty. Here's the problem. I bought a second identical unit a week ago because I wasn't ready to give up and I hoped that it was just a problem that my unit had developed due to excessive use. NOPE!!! The 2nd unit had the same problem but I didn't have the luck of using it for a few months before it got bad.
To Summarize: The bluetooth connection to a cell phone an amazing feature to have. It is so nice not to have to chase your cell around all day. The downside is that the phone itself is not equipted with the right software. It frustrates you and the people you are on the phone with. I would say not to buy this phone. At least not for another year so the bugs can be worked out.
As for me, I just bought a new phone system today that doesn't have as many special features. I am trying to remember what life was like before all of this technology made it so complicated!!
What's great about it: Convenience of one phone system for home office and personal cellphone. Decent Range
What's not so great: issues with call connection, too complicated, no use of bluetooth headset and cellphone at same time
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Share this review:
Review 3 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
GREAT PHONE
Customer Rating
4.0
Posted by: TRAHAN
from abbeville .la
on 08/06/2008
I had purchaced a first generation phone of this type 4yrs ago worked okay , did not have blue tooth .
this bluetooth is way to go much more easy to use.
i drive up to home and cell connects with base
great use of blue tooth .
this bluetooth is way to go much more easy to use.
i drive up to home and cell connects with base
great use of blue tooth .
What's great about it: JUST WORKS
What's not so great: NONE SO FAR
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 4 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Great system, does more than i thought it would
Customer Rating
5.0
Posted by: RudyFD
from Los angeles
on 08/05/2008
I have had no problems with this system. I tried it just with the base and a handset and it linked to my cell phone flawlessly. I thought by the ads i could not make calls out on my cell phone but I can, easily, just no addres book . So i use the address book on my ATT handset
For the inbound calls i can add two different ringers so one is my biz line another is my personal line. its hard to turn off all the biz lines at night though so i have to forward to my cell phone and then turn that off, not a big problem but one nontheless
the answering system is flawless and systematically works. I wish the phone had the talk button for the cell phone closer to the top ofthe phone near the other one but its not a big deal. I am just impressed thaat the range, batterylife and all other details that others have complained about are having so much trouble.
I'd recommend it highly for functionality and looks
RFD
For the inbound calls i can add two different ringers so one is my biz line another is my personal line. its hard to turn off all the biz lines at night though so i have to forward to my cell phone and then turn that off, not a big problem but one nontheless
the answering system is flawless and systematically works. I wish the phone had the talk button for the cell phone closer to the top ofthe phone near the other one but its not a big deal. I am just impressed thaat the range, batterylife and all other details that others have complained about are having so much trouble.
I'd recommend it highly for functionality and looks
RFD
What's great about it: works with I-phone, Clarity is great, visually appealing, i can now have my phone in my charger in one room
What's not so great: just that it cant interchange directories,
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 5 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Chunky phone
Customer Rating
1.0
Posted by: camfam
from Eugene, Ore.
on 07/26/2008
I highly regret purchasing this phone. the sound quality is terrible and I use my cell phone most of the time because I can't stand the reception. the caller id only flashes on briefly so you don't see who's calling, it's a pain to clear old messages. It's just a bad design all around.
What's great about it: looks nice
What's not so great: very poor sound quality
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Share this review:
Review 6 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Great Phone and Concept
Customer Rating
5.0
Posted by: MarcNYC
from New York, NY
on 07/20/2008
The AT&T EP5632 phone system is the most innovator one I have seen. It allows me to pair my cell phone (via bluetooth) to the phone system as a second line which is accessible (outgoing and incoming) from any handset (up to 12). In addition, I am able to pair my bluetooth headset to the phone system to use it as I would with my cell phone directly.
While I haven't found any cons yet, there is one minor thing - the phone directory on the base and on the handset can not be sync so you have to re-enter it on each. This could be a pain if you have 12 handsets, but it does allow you to create 13 separate phone directories. Also, the number of rings for the digital answering system is only 2,4 or or 6 rings - I prefer 3 rings. Finally, the handset has a vivid color LCD display. It would have been nice if there was some software that would have allowed me to download photos for a real photo caller identification system. Maybe on the next release...
What's great about it: Desk phone works with both land line and cell phone
What's not so great: Haven't found one yet...
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 7 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Way too much static
Customer Rating
2.0
Posted by: GoingBack
from Alex VA
on 07/20/2008
I had an early Panasonic unit that was killed by a power surge. Their new models don't have an answering machine so I though I would get the AT&T model, what a mistake. It is easy to use and easy to setup but using the handset there is constant background buzz. I have moved the phone, all over the house without any luck. If I wanted to be stuck to the base, using the speaker phone it works fine, but that's not the point, is it.
The technology is getting better, but AT&T just doesn't have it together with this model. Now I need to decide if I get another one and see if the handset is better or punt and go back to panasonic or maybe check out the GE version.
The technology is getting better, but AT&T just doesn't have it together with this model. Now I need to decide if I get another one and see if the handset is better or punt and go back to panasonic or maybe check out the GE version.
What's great about it: easy to use
What's not so great: can't hear Jack!
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
Share this review:
Review 8 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Great phone
Customer Rating
4.0
I have had this phone for a while and it has been great. Great distance from charger and great clearity.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 9 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Exactly What I was Hoping For
Customer Rating
5.0
Posted by: GoGators08
from West Palm Beach, FL
on 07/13/2008
I bought this phone specifically for the Bluetooth feature. I was able to Sync it with my cell phone almost immediately after opening the box. It works perfectly and solved my dropped-call problem caused by a weak single on my cell phone while in my home.
What's great about it: Blue tooth Enabled, Speaker Phone, Answering Machine, Multiple Stations
What's not so great: It's not FREE
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 10 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
NO Battery Life
Customer Rating
1.0
Posted by: rosiexox15
from TEXAS
on 07/09/2008
Bought I like the looks eays set up but there is no lfe to he battery. Why pay over 100 dollars for a phone that can hold oa long charge or at least long enough not to go back to the charger after one short phone call
What's great about it: Nice to look at has great features
What's not so great: After one 7 min phone call the battery is over half drained
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Share this review:
Review 11 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
replacement
Customer Rating
2.0
Posted by: cb2032
on 05/24/2008
The phone worked beautifully ...for three months! Then the speaker went out in one of the phones. Hurray! I bought a service plan! What a nightmare! I am waiting to make my fifth trip back to the store in hopes of the store locating a replacement for the additional phone I had attached to the main phone. The replacement plan would not ship "such a small amount". After receiving a replacement for the first phone, the second phone would not charge and would not recognize the base. Neither of the phones were available in the store. Buyer beware!
What's great about it: quality and reputation
What's not so great: replacements
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Share this review:
Review 12 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Bluetooth Unfriendly
Customer Rating
3.0
Posted by: Rebb
on 05/12/2008
The concept of this phone is great: Pair up your cell phone with it via BT and it becomes your cell phone. Make and place calls from the wireless handset and it's routed through your cell phone. Receive incoming calls either from your land line or cell phone. The ultimate if you're like me and have a home phone and cell phone that you take calls on.
The problem is that when I sync this up to my Moto Q, I can't answer incoming calls on the handset - inevitably I need to just use my cell phone to answer the call.
Very frustrating and basically diminishes the whole great idea.
Overall, the concept is great but they fall flat on execution.
What's great about it: Great looking, good range
What's not so great: Will not answer incoming cell phone calls with BT
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Share this review:
Review 13 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Great Phone
Customer Rating
5.0
Posted by: macknwilly
from Palos Verdes, Ca
on 04/30/2008
For me, this is the best phone I have ever purchased. This is my second set I am buying for a friend who came over and fell in love with it. You cannot go wrong. Some people seem to have had bluetooth issues with it, I have not had one issue, works perfect.
What's great about it: Does Everything it says it does and more
What's not so great: None
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 14 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
I have never had a phone so easy to use.
Customer Rating
5.0
Posted by: Ripstop
from Henderson, NV
on 04/24/2008
The ease of setting up the phone and using is fantastic. I have the Cox phone setup and when the cable goes off no phone calls can come in or out. The setup with the cell phone makes it possible to use the home phone at any time. I have even considered having the home phone turned off as it works without the phone plugged in. The only thing needed is the power cord and you have a great setup, I use the ear phone and it works also as great as the rest of the systems. My cell phone is also AT&T as is my ear phone. I have trouble hearing the cell phone ring and using it through my home phone makes it easy to hear the ringing.
What's great about it: Everything works as advertised
What's not so great: NONE
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 15 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
love these phones!
Customer Rating
5.0
Posted by: zachabby2
on 04/24/2008
I bought this unit a couple of months ago and still love it. Battery lasts a long time off base, easy to use, nice, lud crystal clear speaker phone that I use for teleconfernaces, very easy to set up.
What's great about it: multiple unit capabilities, all in one
What's not so great: nothing!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 16 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
great machine
Customer Rating
4.0
This is a user friendly answering machine.You can easily delete and check messages from another phone.
What's great about it: easy to call remotely and get messages
What's not so great: na
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 17 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
A really nice system
Customer Rating
5.0
Posted by: CupertinoTechGuy
from Cupertino, CA
on 03/21/2008
First of all I would like to clarify an issue brought up by the last reviewer. That reviewer mention that you could not use the phone keypad when connected to a Bluetooth cell phone, like to use a phone menu system. I am guessing that this limitation was with that reviewer's cell phone, because I am able to interact with phone menus using the handset keypad when dialing through my cell phone.
.
I haven't had a landline in a long time, I've been using cell phones only. So when I decided to add a land line to the party, I did not want to give up the rich feature set I was used to. The options I was considering were the Panasonic KX-TG8232B DECT phone with color LCD, and this phone. I have found this phone to have equivalent range and a greater feature set with a better interface.
.
Range is excellent. I am able to reach about a hundred feet outside and down an apartment hallway, down to about 30 feet when cutting through heavy walls and interference.
.
The bluetooth feature is also a wonderful addition. I am able to place long distance calls from my home phone without paying for any additional service, simply by dialing through my cell phone. We can also use more than one handset to talk to somebody on the cell phone, something that was not possible before. I have not tried using a bluetooth headset with this phone as that only works with the base.
.
Some of the ringers this phone comes with seem a little weird for a phone ring, but you can delete them and record your own! I've never seen a home phone where you could record your own ring before!
.
If you ever use a cell phone, you will likely find this interface very easy to use like I do. It is a similar layout to many cell phones, and a very graphical and friendly interface. I was able to pick it up and instantly know how to do what I needed without looking in the manual. The base doesn't have as nice an interface, but I mainly use the handsets.
.
In addition to having custom ringers for each directory entry, you can also have a picture or animation display when they call, making it even easier to identify callers. You can't provide your own pictures or animation unfortunately, so no picture caller ID like on cell phones, but it's still neat and beats the "different colors" option of the Panasonic I was looking at.
.
In addition to those specific features, this phone has everything I would expect it to have. It has an intercom, you can page all or a single phone, you can expand up to 12 handsets and name each one something descriptive, it has an answering machine with remote access and everything, and just about every feature I was expecting it to have, it did.
.
The only major feature this phone is lacking is a way to transfer directory entries between individual handsets, and to/from the base. It holds 100 directory entires and each one can have a picture and ringer associated, so entering them all into each phone is painful. If they come from caller ID however, it's not so hard since each phone has the caller ID log.
.
If you're looking for a nice phone system and are willing to spend a little for some useful features, look no further, this is your phone.
.
I haven't had a landline in a long time, I've been using cell phones only. So when I decided to add a land line to the party, I did not want to give up the rich feature set I was used to. The options I was considering were the Panasonic KX-TG8232B DECT phone with color LCD, and this phone. I have found this phone to have equivalent range and a greater feature set with a better interface.
.
Range is excellent. I am able to reach about a hundred feet outside and down an apartment hallway, down to about 30 feet when cutting through heavy walls and interference.
.
The bluetooth feature is also a wonderful addition. I am able to place long distance calls from my home phone without paying for any additional service, simply by dialing through my cell phone. We can also use more than one handset to talk to somebody on the cell phone, something that was not possible before. I have not tried using a bluetooth headset with this phone as that only works with the base.
.
Some of the ringers this phone comes with seem a little weird for a phone ring, but you can delete them and record your own! I've never seen a home phone where you could record your own ring before!
.
If you ever use a cell phone, you will likely find this interface very easy to use like I do. It is a similar layout to many cell phones, and a very graphical and friendly interface. I was able to pick it up and instantly know how to do what I needed without looking in the manual. The base doesn't have as nice an interface, but I mainly use the handsets.
.
In addition to having custom ringers for each directory entry, you can also have a picture or animation display when they call, making it even easier to identify callers. You can't provide your own pictures or animation unfortunately, so no picture caller ID like on cell phones, but it's still neat and beats the "different colors" option of the Panasonic I was looking at.
.
In addition to those specific features, this phone has everything I would expect it to have. It has an intercom, you can page all or a single phone, you can expand up to 12 handsets and name each one something descriptive, it has an answering machine with remote access and everything, and just about every feature I was expecting it to have, it did.
.
The only major feature this phone is lacking is a way to transfer directory entries between individual handsets, and to/from the base. It holds 100 directory entires and each one can have a picture and ringer associated, so entering them all into each phone is painful. If they come from caller ID however, it's not so hard since each phone has the caller ID log.
.
If you're looking for a nice phone system and are willing to spend a little for some useful features, look no further, this is your phone.
What's great about it: Good range, Bluetooth, Custom ringers, Very nice interface, Pictures
What's not so great: No phone book sharing
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 18 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Wish I had the VTech Styling, but BETTER BUCK BANG
Customer Rating
4.0
Posted by: Komposer
from Austin, TX
on 03/07/2008
So, I was about to get the stylish VTech LS5145 Bluetooth phone, but at the last minute, found this one to not only be cheaper, but more feature-rich, so I pulled the trigger. After a week of extensive use, I have found this phone to be a sound investment. I love being able to pair my personal cell phone and my new unlimited-minute-plan cell with the phone at the same time and be able to name each line separately and have the phone system tell me what calls are coming from which line. Calling is a SNAP-just dial the number like you would on your cell, then hit the "Cell" button and select the cell to dial from. It's a pretty hot little phone.
Drawbacks: Ok, so it isn't the ugliest phone in the world, but it isn't the prettiest either. The style is growing on me, but I wish it was the VTech LS5145..sometimes. Right before I dropped my landline for the new cell, I was able to try 2 cells paired and a landline and found out that either my home phone provider or this phone system had problems with the time-sync. It uses CID to read the Caller ID information through the landline and use that to set the time and keep it synced, but I was always an hour off. I am thinking that there might be a problem with someone's Daylight Savings Time settings (either phone or provider, so I can't really place fault until I hook it up to another landline, but FYI). The time, however, can be set manually, but it WILL change back to the CID time each time a call comes in, as there is no option I saw (maybe in manual) that would override CID time for ALL CALLS. The last gripe I have about the phone (a minor one for me, but maybe not for you) is the inability to use the keypad once in a Bluetooth-linked cellular call. I'm not sure if this is just a Bluetooth issue or what but the handset is pretty much a glorified earpiece for the phone, so it's JUST for talking. If you have to place any call that requires automated menus (credit card, bank, voicemail, "For English, press one", etc.) then this WILL NOT WORK. I just got in the quick habit of going to pick up my cell and using it for calls like this, no big deal for me, but it may get annoying for others, so....F..Y...I...
Drawbacks: Ok, so it isn't the ugliest phone in the world, but it isn't the prettiest either. The style is growing on me, but I wish it was the VTech LS5145..sometimes. Right before I dropped my landline for the new cell, I was able to try 2 cells paired and a landline and found out that either my home phone provider or this phone system had problems with the time-sync. It uses CID to read the Caller ID information through the landline and use that to set the time and keep it synced, but I was always an hour off. I am thinking that there might be a problem with someone's Daylight Savings Time settings (either phone or provider, so I can't really place fault until I hook it up to another landline, but FYI). The time, however, can be set manually, but it WILL change back to the CID time each time a call comes in, as there is no option I saw (maybe in manual) that would override CID time for ALL CALLS. The last gripe I have about the phone (a minor one for me, but maybe not for you) is the inability to use the keypad once in a Bluetooth-linked cellular call. I'm not sure if this is just a Bluetooth issue or what but the handset is pretty much a glorified earpiece for the phone, so it's JUST for talking. If you have to place any call that requires automated menus (credit card, bank, voicemail, "For English, press one", etc.) then this WILL NOT WORK. I just got in the quick habit of going to pick up my cell and using it for calls like this, no big deal for me, but it may get annoying for others, so....F..Y...I...
All in all.. GREAT PHONE!
What's great about it: Pair TWO Cells Simultaneously, Good Ringers, Intuitive Handset Menus
What's not so great: No Keypad Response Over Bluetooth, Landline Time-Sync Issues, So-So Styling
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Share this review:
Review 19 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
Great Phone for Bluetooth
Customer Rating
4.0
Posted by: JimInSac
from Sacramento, CA
on 03/04/2008
I have tried many phones but this one is nearly perfect for my needs. I had a Plantronics Calisto Pro at nearly 3 times the cost and this phone totally out performs it. The screens are easy to read, the bluetooth paring and syncing is very easy and works great. But most of all the audio quality over my Motorola H12 with this phone is crystal clear. I have never had a headset combo that was so clear. This beats out any of my Plantronics extremely expensive headsets. I do have a Motorola H12 bluetooth headset which has noise cancelling which will contribute to the . However even with my Plantronics Voyager 510 it is very clear as well.
The only gripe is not being able to download contact lists from my computer.
I am on this phone about 5 hours a day, and have had it for about 2 months.
The only gripe is not being able to download contact lists from my computer.
I am on this phone about 5 hours a day, and have had it for about 2 months.
What's great about it: GREAT Sound Quality, Works perfectly with Bluetooth Headset, Great features
What's not so great: No interface to computer addressbook
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Share this review:
Review 20 for AT&T 5.8GHz Expandable Cordless Phone System with Digital Answering Machine
unclear functions
Customer Rating
2.0
Posted by: xav8
from PA
on 02/15/2008
When buying this phone the box said that you could receive and send cellular calls through bluetooth. I thought this meant that you could answer home calls through a bluetooth cellphone. This is not the case, you can make cell phone calls through your cellphone, by using the telephone handset. This function is useless unless you leave your cell by the phone. You could just as easily make the call from your cell.
The speaker phone and caller id is clear, but that doesnt make up for the expensive price of a phone that is misleading.
What's great about it: speaker clear, caller id clear
What's not so great: cannot answer calls through a cellphone using bluetooth, expensive
No, I would not recommend this to a friend.
-2points
1out of 4found this review helpful.
Share this review: