Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

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Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Model: CX9400Fax
SKU: 8504665
UPC: 010343865815
Take care of all your office needs, from printing and copying to scanning and faxing with this single multifunction printer. Learn more about the Epson CX9400Fax. (Flash demo)
Average Customer Rating:
3.613 out of 5
3.6
 out of 
5
(31 Reviews) 31
Open Ratings Snapshot
Rating Snapshot 31 reviews
5 stars
10
4 stars
9
3 stars
5
2 stars
4
1 star
3
65% of customers would recommend this product to a friend 
(
20 out of 31
)
Customer Reviews for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax
Review 1 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Don't think I would buy this again.....

Customer Rating
3.0 out of 5
3.0
Posted by: MandyK
on 01/12/2009
I'm always having problems with it jamming. Right now there is paper stuck in it that I can't get out and I don't really use this that often.
What's great about it: That it's a 4 in 1
What's not so great: This printer jams more times than not.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 2 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Get Something Else!

Customer Rating
2.0 out of 5
2.0
Posted by: OldNAchy
from Washington D.C.
on 12/11/2008
If you have a choice of brands, choose something else! I got this all in one as part of a computer package. Set up was easy but I have had a number of problems with it: extremely hard to insert paper into the paper feeder; poor scan quality and non intuitive scan application (have to go to desktop to initiate scan.. no scan button on printer), "rapid" use of ink, and worst of all, the automatic document feeder constantly jams, which is a real pain when you are trying to copy or fax a multiple page document. Last straw was last night when it took 3 tries to fax a 2 page document!! Boxed it back up and reinstalled my older Lexmark all in one!! (glad I didn't recycle it or give it away!!)
What's great about it: It prints
What's not so great: Poor scan quality, inefficient use of ink, continually jamming automatic doc feeder
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 3 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

INK HOG

Customer Rating
1.0 out of 5
1.0
Posted by: Lovebestbuy323
from Los Angeles California
on 12/05/2008
I have owned many printers and I was intrigued with having a document feeder along with all the other great features this printer offers. Boy was I in for a surprise!!!! There are four small print cartridges in the printer. If one cartridge runs out the printer will not work. Each cartridge is about 15 dollars. Even if you want to print in black and white it will not work with out the color cartridges full. I just want to print typed documents but I can't unless all the color cartridges are full. This means that practically every month you have to purchase a cartridge at 15 dollars. I thought I got such a good deal on this by paying around 100 dollars but I didn't know that I would have to spend 15 dollars a month in ink!!!! I would not buy this printer!!! I have owned canon, hp, and lexmark printers but this is the most expensive ink hog of them all!!!
What's great about it: document feeder
What's not so great: Have to replace a 15 dollar ink cartridge every month
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 4 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Retired printer picks this one.....

Customer Rating
5.0 out of 5
5.0
Posted by: Jo73
from La Crosse, WI
on 11/08/2008
My husband and I are in our 70s. We copy, print, scan, fax, enlarge,shrink, make photos, etc. and it is so easy. My husband was a printing pressman before he retired,and he is very particular when it comes to buying a printer. This is the best we have found and so easy to do. Thanks Sony.
What's great about it: everything you expect and more
What's not so great: nothing
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

high cost of ownership

Customer Rating
2.0 out of 5
2.0
Posted by: Inkpoor
on 09/27/2008
Value for Price
1.0 out of 5
1.0
Print quality
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
Speed
2.0 out of 5
2.0
We bought this printer to replace a similarly cheap 3-in-1 printer (copy, fax, scan). You get what you pay for in this category! In one year I've spent at least 150% of what I paid for the printer on replacement ink cartridges. If you print frequently choose something else. The paper feeder holds too few pages. It is very loud at start up. I can hear the printer start from any room on the same floor. I will spend the extra $100 to upgrade to the next level of printer and it will pay for itself in ink cartridge savings.
What's great about it: Print quality is OK, ADF is a plus
What's not so great: Ridiculous ink consumption, loud, poor paper feeder
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 6 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

too cheap

Customer Rating
1.0 out of 5
1.0
Posted by: Fred99
on 08/12/2008
I have had trouble with this printer from day one. It took too long to set up. It is always poping up a window to sell ink. If color ink tank is empty, it will not print B&W with black ink. Paper loading is awkward and holds only a few sheets. Paper feed is poor and more times than not, does not print straight.
What's great about it: none
What's not so great: flimsey, paper feed poor, sucks ink
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 7 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Good all in one printer

Customer Rating
4.0 out of 5
4.0
Posted by: Calvin5040
from Peru, IN.
on 08/10/2008
Good for the price and great on-board options looks nice and great office style AutoMatic Feed
What's great about it: Printing and photo quality
What's not so great: Loud, large, and slow at start-up
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 8 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Disappointed

Customer Rating
2.0 out of 5
2.0
Posted by: H0USEwife
from Anchorage, Alaska
on 07/29/2008
I bought this printer thinking it would be perfect to print pictures from my new camera as well as function for other everyday use.
Well, it worked for everything else, but the picture quality is terrible. When I compared the same exact pictures to ones from my mom's HP Photosmart C7280 I was shocked. The Epson's picture was completely washed out, looked like a negative when the light hit it a certain way and it was not glossy at all. I used the same exact paper on the HP and it looks just like it would have if I had the store print it out. It looked the same no matter how the light hit it and was more vibrant. I think this is due to the fact that the HP uses 6 ink cartridges vs. the 3 the Epson uses.
I would say this Epson is a good printer for faxing, copying, and printing documents, but for photos it is terrible and the reason I am only giving it a 2 was because they advertised lab quality photos and it was no where near!!!!
What's great about it: Really good, fax/copier/printer
What's not so great: terrible photo printer
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 9 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Ink Eater

Customer Rating
3.0 out of 5
3.0
Posted by: cobb
on 07/15/2008
This printer has a lot of cool functions. The ADF tray is exceptional. However, if you are more than a once in a while printer may want to steer clear. I have had this printer for 6 months and have changed the ink several times. There are 4 small cartridges that go fast!!!!!! It gets expensive really quick. I had an HP before that was an in sipper.
What's great about it: the ADF tray is major plus at this price point
What's not so great: Extremely high ink use
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 10 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

good deal

Customer Rating
4.0 out of 5
4.0
Posted by: newuser22
on 06/28/2008
i only had this for a few days and so far it works great and takes a photo card and with a little viewer you can print your pics and make copies or use it just as a printer for less than a basic printer and can use it as a fax machine it prints fast enough and other than it being loud for the price its great and very cheap if you had to buy a printer and scanner and or fax also
What's great about it: all in one
What's not so great: loud
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 11 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Nice Purchase

Customer Rating
4.0 out of 5
4.0
Posted by: Blackie011
on 06/20/2008
the scan is a little slow at times. Overall the quality of the printer and fax is great!
What's great about it: Quality
What's not so great: Not Wireless
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 12 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

worst purchase ever

Customer Rating
2.0 out of 5
2.0
Posted by: kygurl
on 06/15/2008
I had always used an all in one multi printer/fax made by HP and when it quit working I bought the Epson CX9400 multi printer/fax this was the worst decision I could have made. I have had 4 printers in the past 4 months and everyone of them would not read one or more of the color cartridges after they were installed. I have never had this much trouble out of a printer. The only good thing through all of this is that Best Buy.com and the Epson Company have worked with me on this issue. I have decided since I have had so much trouble with this printer that I am going back to HP. Hope everyone that purchases this printer has better luck than I have had.
What's great about it: fax works great
What's not so great: uses to much ink
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 13 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Great Buy BUT Beware

Customer Rating
4.0 out of 5
4.0
Posted by: Stonehayden
from LA
on 06/09/2008
I tried to print on 3 hole paper and it would not work. Spent hours with the WORST TECH SUPPORT who advised there is nothing they can do but have me return the product. I spoke to several people because I thought this to be a strange flaw. The other features worked great. It is loud but the quality and features made it a good buy. I might keep it because of how well it works otherwise.
What's great about it: Plug in and go NO problems
What's not so great: Wont print on 3 hole paper
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

A Multifunction Printer that does it all

Customer Rating
5.0 out of 5
5.0
Posted by: LovesMeSomeChristina
from Brooklyn, NY
on 05/25/2008
This is a plug-and-play device. As soon as you plug it in it's extremely helpful in letting you know how to install the ink. I caught this on sale (as it is on sale now) and within minutes I was printing my pictures on high-gloss photo paper with no smudging of any kind. And I use
Sony memory cards so that is usually a challenge. It prints from .PDF easily and the time is always fast. I am truly amazed that it took so long for me to get this beauty. One of the best things about it is that the ink isn't all that expensive. My last printer had me paying double the cost in ink. Overall if you buy this printer you are getting a great machine for your money. This is an investment that you should not pass on.
What's great about it: Prints clear pictures on photo paper EVERYTIME!
What's not so great: None
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 15 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Avoid Epson

Customer Rating
1.0 out of 5
1.0
Posted by: Lugosi
from Northern VA
on 05/05/2008
I bought the Epson CX9400Fax yesterday, and I keep getting a "ink cartridges not recognized" message. And these are the official Epson inks that were in the box with the printer! Their site's support pages were of no use, and so I decided to look for help through a search engine. I've discovered is that this problem is incredibly common with several Epson models. And the only recommendation the company's tech support seems to offer is to return the printer to the store for an exchange. So yes, I'll be exchanging mine.... For an HP or Brother.
What's great about it: Makes a great paperweight
What's not so great: Won't recognize ink cartridges
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 16 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Great Printer for the price. And it has a fax.

Customer Rating
5.0 out of 5
5.0
Posted by: Wings
from South Elgin, IL
on 04/28/2008
Bought this on sale for $100. This is my third Epson printer. Install was a snap. I was printer, Scanning and Faxing in 15 minutes. Great printer for the price. You can't go wrong with Epson products.
What's great about it: All In One
What's not so great: None
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 17 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

BEST PINTER,COPYER,AND SCANNER-

Customer Rating
5.0 out of 5
5.0
Posted by: gamelamer
from NY, east medow
on 04/25/2008
I love it but it took up the space behind my printernow i am messted up where to put my games.
What's great about it: Everything
What's not so great: took to much space when i replaced my HP deskjet 610cl
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 18 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Fast for an inkjet!

Customer Rating
4.0 out of 5
4.0
Posted by: BigWyfan1964
from Bealeton, Virginia
on 04/22/2008
My husband and I were looking for a reasonably priced replacement for our previous Epson CX6600 printer that I just loved. Our old Epson quit printing blue and then black ink despite any procedures to clean the print heads, etc. This model has the one feature that I needed in addition to printing. It can reduce and enlarge documents. I also can be used to fax and scan and negates the need to take up valuable desk space with multiple types of equipment. I like the view screen that shows status messages and guidance on changing the toner, a feature which my previous Epson did not have. The only thing that would make it a five star printer is a reduction in the noise level. When it starts to pull paper you better not be trying to catnap! ha!
What's great about it: Can Reduce and Enlarge documents, scans, faxes and prints!
What's not so great: Noisy as can be when feeding paper and uses ink very fast
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 19 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Great color prints and scans

Customer Rating
4.0 out of 5
4.0
Posted by: Julius3Starnol1Injesti1
from Fort Hood, TX
on 04/20/2008
One of the best things I like about this printer is the auto feed scanner where you put yout your stack of papers on the tray and with Epsons easy scanning program, you can scan everything into a pdf or whatever file you want. I have also tried some photo prints and the colors are great, even on regular paper. The only problem I have seen is that one of the end connectors for the feed tray has broken, it still works well, but still a bother.
What's great about it: Auto feed scanner, brilliant color
What's not so great: auto feeder tray prone to breaking
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 20 for Epson Stylus Multifunction Printer/ Copier/ Scanner/ Fax

Great product for price

Customer Rating
5.0 out of 5
5.0
Posted by: Nature
on 04/20/2008
I researched Multi-functions machines and the CX9400 Fax seems to be the best value for the money.
It was simple to set up and I've had no probems with it. I'm happy with it as compared to my Lexmark that I was using. The fax and flat screen copy are nice features for my needs and work great.
What's great about it: Easy set-up; Fast; Most reasonable ink prices; fax;
What's not so great: The printer is loud and slow to wake up.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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