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Customer Reviews for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
This product is no longer available. Continue shopping at Best Buy.
BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Model: 3920
SKU: 8533385
UPC: 011120007107
Eliminate pet hair from your carpets, floors and upholstery with this versatile bagless upright vacuum that features pet turbo brush and contour tools to help get the job done. HEPA filtration helps remove airborne allergens for a thorough clean.
Average Customer Rating:
3.8
out of 5
(205 Reviews) 205
Rating Snapshot 205 reviews
5 stars
115
4 stars
33
3 stars
4
2 stars
17
1 star
36
73% of customers would recommend this product to a friend
(
149 out of
205)
Customer Reviews for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Review 1 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Posted by: ITgurl
from Great Falls, VA
on 04/29/2008
I own beagles. They shed constantly and in three colors, meaning that you have to vacuum and lint-remove constantly. When my trusty vacuum of 3 years failed in the middle of my normal cleaning regiment, I purchased this item and continued my multi-week ritual. I was shocked that the bag less canister filled up so quickly and at first was pretty dissatisfied...but then...
...Then I re-vacuumed the area that my old vacuum had already covered. Topically it had previously looked fine, but for the sake of being thorough, I went again. The shear amount of dust and dander that this product pulled out of my carpets was shocking...disgusting, but shocking and frankly it was very satisfying to know that we were on the right path for something closer to a true allergen free home.
It has been 3 months now, and with normal carpet maintenance, this vacuum has continued to make us very happy to plug it in and scour the house. It has been completely reliable with no faults. Further, the attachments are fantastic, especially the Turbo Brush which has proven very useful on both stairs and furniture. We were surprised by its speed and dirt-grinding ability.
Our only recommendation for future buyers is that if the canister is full, tap the side of the canister prior to opening and removing it so that all/most of the dirt settles first. If the user monitors the intake though, this will not be an issue.
Overall, this is a fantastic item that I would buy again and again and for the price, you just can't beat it.
What's great about it: Powerful, versatile, user-friendly.
What's not so great: Cord could be positioned a little higher...
I would recommend this to a friend!
+20points
20out of 20found this review helpful.
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Review 2 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Posted by: LexD
from Bend, Oregon
on 01/25/2008
Logically, no person should be as excited about a vacuum as I am about my new 'toy' but I cannot help it. We have a large property, four dogs and four cats that move in and out all of the time...and a lot of dust. Past vacuums have never been able to stand up to the job and I was about to give up when I came across this product. I'd heard a lot about the Dyson in the past but couldn't justify shelling out 500 bucks for a vacuum. Thank goodness I checked out Best Buy. All of these great reviews couldn't possibly be wrong and believe me, they are not. From the moment I pulled it out of the box, I knew this was something special, and after slipping in three quick screws, I was off and running. This piece of equipment is amazing and, for a very reasonable price, I added a four year extended warranty onto it, though I'm not anticipating any problems. I've had it now for about a month and while I have to change the canister often (because it sucks up so much stuff), I'm certainly as happy as I could be. It weighs about 20lbs, I believe, but for me, it's not been any trouble at all and I personally think that the little extra weight helps it move smoother across the carpet. No complaints on this thing!
What it comes down to it- If you own a pet (kids, or a husband), you need this machine! I'd suggest stopping your search now and then running out and buying this.
What's great about it: The canister is easy to empty, it moves smoothely and it picks up everything.
What's not so great: It's a little heavy for my grandmother, but that's about it.
I would recommend this to a friend!
+18points
18out of 18found this review helpful.
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Review 3 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Great value, works great too
Customer Rating
4.0
Posted by: CharleeB
from Indy, IN
on 11/29/2010
Value for Price
5.0
Quality
4.0
Features
4.0
Performance
4.0
Love it, so much better than the dirt devil we replaced with it! Wish the canister was bigger but with how well it works compared to our previous vacuum, I can deal with a few eatra trips to dump the German Shepard & Labrador hair in the garbage.
What's great about it: Suction
What's not so great: canister size
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 4 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
This vacuum is a complete waste of money
Customer Rating
1.0
Posted by: kristimae
from Oklahoma City, OK
on 08/14/2010
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
After owning this vacuum for one year, it was a complete waste of money and I am once again on the search for a new vacuum.
When I first brought it home, I loved it. My two 'cons' were that the vacuum was slightly heavier than any other vacuum I had used and the dirt canister was not very large. However, it worked great. Picked up all kinds of dirt and hair. After reading mixed reviews on the vacuum and deciding to take a chance and buy it, I was very happy with its performance within the first 6 months.
After 6 months the suction became less and less. When I use the attachment tools, it blows dust and dirt out of side. And now after a year, it hardly picks anything up and makes a burning smell after being on for a few minutes. I have cleaned out the vacuum, made sure the belt is fine and cleaned the roller. I am not sure what more I could do with it but it does not function for my two dog and toddler household.
I am very disappointed in this product and hope that this review will help prevent someone else from making the same mistake, because $150 is a lot of money to only get 1 year of use.
When I first brought it home, I loved it. My two 'cons' were that the vacuum was slightly heavier than any other vacuum I had used and the dirt canister was not very large. However, it worked great. Picked up all kinds of dirt and hair. After reading mixed reviews on the vacuum and deciding to take a chance and buy it, I was very happy with its performance within the first 6 months.
After 6 months the suction became less and less. When I use the attachment tools, it blows dust and dirt out of side. And now after a year, it hardly picks anything up and makes a burning smell after being on for a few minutes. I have cleaned out the vacuum, made sure the belt is fine and cleaned the roller. I am not sure what more I could do with it but it does not function for my two dog and toddler household.
I am very disappointed in this product and hope that this review will help prevent someone else from making the same mistake, because $150 is a lot of money to only get 1 year of use.
No, I would not recommend this to a friend.
+3points
6out of 9found this review helpful.
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Review 5 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Fantastic vacumn
Customer Rating
5.0
Posted by: Mouze
from Three Rivers,Michigan
on 08/13/2010
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
We have 2 cats, one a long haired and this vacumn is absolutely the best I have ever had. I was totally blown away by the amount of cat hair, dust, dander, etc. that my older Hoover upright was missing and that vac wasn't that old. Litterally about half a plastic grocery bag of "gunk" and it hadn't been that long since my last vacuming. Our carpets and rugs "look" clean until you use the Bissell Pet Hair Eraser !!! I HIGHLY recommend this vacumn especially it you have pets and even if you don't. Would help tremendously with allergies also !!! I live in a new construction house and couldn't believe the Bissell Hair Eraser even pulled left over sheet rock dust up through the padding and carpet. DON'T waste your hard earned money on any other vacumn !! I've even use an over priced Dyson and it "sucks" (in a bad way) compared to the Bissell Pet Hair Eraser !!! The on deck attachments are great also, long flexible hose, small attachment for sofa's etc..!!!
What's great about it: Everything
What's not so great: Nothing
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 6 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Not worth it
Customer Rating
2.0
Posted by: sarahk81
from Louisville
on 07/19/2010
Value for Price
2.0
Quality
1.0
Features
2.0
Performance
1.0
I bought this vacuum in Feb of 2009 after reading all the great reviews on this site. I have a Chow/Collie mix and deal with a lot of fur constantly covering the carpet and furniture, and this vac seemed like the way to go. At first I loved it. It seemed powerful and got the job done (although the attachments are a joke). However, 10 months later, it started having problems with the brush not turning and the belt breaking really easily (hate that burning rubber smell!). Thank goodness it was still under warranty so I could get it all fixed at no charge, but the man at the repair shop said to NEVER go bagless if you have an animal with long fur. A few weeks ago I decided to give up on the Bissel for good and find a new vac, this time with a bag. After lots of comparison shopping, I ended up with the Eureka Pet Lover bagged pet vac. It was on sale at Best Buy and got outstanding reviews. Everyone said the suction was better than a Dyson and one reviewer even said she had never gotten a clog in it like she had in other vacuums! The only criticism was that the construction seemed to be a little cheap. I agree...some of the plastic parts seem a little flimsy, but it absolutely gets up EVERYTHING from the carpet. I'm just hoping the performance of my new Eureka can outlast the old Bissell!
What's great about it: not much
What's not so great: heavy, loud, stopped working after less than a year
No, I would not recommend this to a friend.
+4points
4out of 4found this review helpful.
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Review 7 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Wow I like it!
Customer Rating
5.0
Posted by: Camaro4spd
from right here
on 06/27/2010
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
Images for this Review
(click to see full-size image)
Just bought the Bissell pet hair eraser vacuum today. Easy assembly but the cord is in a poor location I ran the cord behind and over the lower cord winder bracket. It cleans like the dickens so far, day one. Better empty it outside or you will vacuum up the mess that spills, minor inconvenience to me I empty the cannister in the garage next to my shop vac. . I will post any other negatives if they arise.
What's great about it: Great deal with price match,cleans great
What's not so great: Cord location & emptying.
I would recommend this to a friend!
Other Best Buy Products I Recommend
+2points
2out of 2found this review helpful.
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Review 8 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Worst Vacumm EVER
Customer Rating
1.0
Posted by: sfak
from bayside
on 06/26/2010
Value for Price
1.0
Quality
1.0
Features
2.0
Performance
1.0
After reading all the reviews I decided to buy this monstrosity. I have a hairy dog which tends to shed allot. Add two kids into the mix and a husband who loves having the neighborhood kids inside to play I thought it would be ideal. Well as long as all you have to pick up is dog hair then the vacuum works well, just don’t add anything else to the mix. I mean nothing else - nothing larger than a speck will be picked up that includes paper, crumbs or even those little candies that kids love to much ( Nerds) NOTHING else will pick up. I am happy to report that after 6 months of trying to move this heavy thing around my house it is now Brocken . If you want to keep your back and invest in something that actually works DO NOT BUY THIS HORRIBLE Vacuum!!!!!!!!!!!!!!!!
What's great about it: nothig
What's not so great: too havy & does not woek
No, I would not recommend this to a friend.
-6points
3out of 12found this review helpful.
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Review 9 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Great vacuum for apartment with pets
Customer Rating
4.0
Posted by: MarineWife10
from Woodbridge, VA
on 06/14/2010
Value for Price
5.0
Quality
4.0
Features
5.0
Performance
4.0
My husband and I live in an apartment with two kittens. I never realized how much hair and dirt my old vacuum missed until I ran this one for the first time! This vacuum picked up two canisters full of cat hair, kitty litter, dirt, and dust that my old vacuum had left behind! I couldn't believe how dirty my floors had been! I love the power of this vacuum--it picks up hair and dirt in one pass, making for a quick vacuuming experience every time I use it. It's not too big or too heavy for everyday jobs. It also has some great attachments, including an attachment for cleaning pet hair off of your furniture--and it actually works. I love the bagless feature--I can just empty the canister right into my garbage can without having to replace a bag (which could get pretty expensive with the amount of dirt and hair my two kittens and my Marine husband track into our home!) I would highly recommend this vacuum to any pet owner. It's not too big for my apartment, but big and powerful enough to get the job done!
What's great about it: Powerful suction, excellent for vacuuming pet hair, great price, great value, not too big or heavy, easy to use
What's not so great: Have to wind up the cord, loud
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 10 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Save Your Money
Customer Rating
1.0
Posted by: StevenTylerRocks
from Kansas
on 04/11/2010
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
I bought this vacuum several months ago because we had 7 cats and a pug. Sounded like the perfect one to pick up all the hair. It did okay for the first few months, then one day I went to use it and the brush no longer turned. I took it apart looking for any obvious obstructions or a broken belt...neither. Luckily I had purchased the extended warranty, it took about 2 weeks to get it back from Best Buy. It was something in the switch itself that turned the brush on. Now it's been breaking belts, which by the way, our Best Buy does NOT carry...good luck finding the replacement belt. I just replaced one of those and spent over an hour trying to vacuum a small living room. The brush keeps refusing to turn. I have to stop, take it apart, pull the brush out and put it back together to get it to turn again. Three times while vacuuming the living room, it stopped again as I went to do the hallway. I just gave up at that point and used the hose and one of the tools to finish that.
Another thing, this vacuum tips over very easily, while using the hose and attachments, you have to hold the vacuum handle with one hand. I've forgotten a few times and had it fall on me.
Something else that I forgot to mention. The bottom of the vacuum is plastic and of course builds up static. A lot of the hair sticks to it and then randomly falls off in big clumps. Something you thought the vacuum already picked up has to be vacuumed over again.
I would not recommend this to anyone. I'll be shopping for a new vacuum soon and will be more than happy to throw this one in the dumpster.
What's great about it: Not one thing.
What's not so great: You name it, it's not so great.
No, I would not recommend this to a friend.
-2points
4out of 10found this review helpful.
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Review 11 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Works great....for 1 year
Customer Rating
2.0
Posted by: fledis
from Bel Air, MD
on 04/10/2010
Value for Price
4.0
Quality
1.0
Features
4.0
Performance
3.0
We purchased this vacuum because we have a dog that sheds alot. The vacuum did a great job of picking up the hair, dirt, etc. Unfortunately, the vacuum only lasted 12 months. Now it makes a horrendous noise and has lost most of its suction power. I disassembled the vacuum to look for a clog, but there was none. It appears the electric motor has gone bad. It begins to overheat if used for more than 5 minutes. Resulting in a burning plastic smell. The cost to repair it is going to exceed the cost of a new one. I'm going to purchase a Dyson.
What's great about it: Cleans well, good price, nice features
What's not so great: Short lifespan, brush keeps spinning when attachments are used
No, I would not recommend this to a friend.
+4points
4out of 4found this review helpful.
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Review 12 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Great vacuum
Customer Rating
5.0
Posted by: NerdatHome
from Indianapolis
on 04/05/2010
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Excellent product, for the money you won't do better, grabs pet hair and dander in a gigantic way.
What's great about it: Pulls dander you don't even know is there.
What's not so great: The upper canister doesn't come out so it drops some material when pulling upper filter.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 13 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Replaced it already
Customer Rating
1.0
Posted by: nicmz1772
from Parrish,FL
on 04/05/2010
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
After a year I have bought a new vacuum (The Shark)
When I first got the Pet Hair Eraser It picked up a lot of hair but when you use the hose, the open end of the tubing spits up dust and pet hair as I vacuumed with the hose...not a good thing to happen since I am trying to vacuum. The canister is a mess to empty...the Shark, the whole part comes out so there is no need to touch the dirt...
Afte a year of using the Pet Hair Eraser, the suction has stopped and the brushes have stopped spinning....
When I first got the Pet Hair Eraser It picked up a lot of hair but when you use the hose, the open end of the tubing spits up dust and pet hair as I vacuumed with the hose...not a good thing to happen since I am trying to vacuum. The canister is a mess to empty...the Shark, the whole part comes out so there is no need to touch the dirt...
Afte a year of using the Pet Hair Eraser, the suction has stopped and the brushes have stopped spinning....
What's great about it: First 6 months it was ok
What's not so great: Spits our dust when using the attachments
No, I would not recommend this to a friend.
+2points
2out of 2found this review helpful.
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Review 14 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
WOW! What a vacuum!
Customer Rating
5.0
Posted by: corinda2004
from Hinesville, GA
on 03/23/2010
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Images for this Review
(click to see full-size image)
I just bought the vacuum after comparing the Dyson yellow & animal versions. For less than half the price I did really well. I first emptied the container and then vacuumed my floor with my dirt devil bagless. Then I assembled my new vac. with the three screws, it took a whole 5 minutes. I then vacuumed the same floors I had just vacuumed. The amount of sand and cat hair that it picked up amazed me. I thought the carpet was clean since I had just vacuumed it, I knew my other one sucked, but didn't realize how much until I tested it. I still am interested to see if the Dyson is better, but short of having my friend bring her's over, I don't think I will find out. I am so happy with the Bissel!
The only negative point is how the bucket is emptied. I do not like the dirt left in the top filter when you remove the cup. The dirt falls down onto the base if it is bumped and needs to be cleaned of with something else since the vac hose connects to the dirt cup. Over all, a great vac and the dirt left is small compared to what it picks up.
BUY IT, YOU WON"T BE SORRY!
The only negative point is how the bucket is emptied. I do not like the dirt left in the top filter when you remove the cup. The dirt falls down onto the base if it is bumped and needs to be cleaned of with something else since the vac hose connects to the dirt cup. Over all, a great vac and the dirt left is small compared to what it picks up.
BUY IT, YOU WON"T BE SORRY!
What's great about it: The suction on this vacuum blew me away!
What's not so great: The dirt left in top filter of the machine when cup is removed to empty is bad.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
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Review 15 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
powerful vacuum
Customer Rating
4.0
Posted by: Beckiw
from St. Paul, MN
on 03/16/2010
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
I liove the look and performance of the machine. The assembly was a little tricky and the instructions lacked detail. Fortunately I am mechanically inclined and did assemble it correctly. It tips back easily so I would be concerned around kids and small pets as it is very heavy if it falls on them. All in all though I really like the performance and not having a bag to change. I am not sure how easy changing the filters will be this early in the game.
What's great about it: powerful and easy to empty
What's not so great: tips over easily (back heavy) and heavy to pick up
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 16 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
definately recomended
Customer Rating
5.0
Posted by: catt44
from staten island, ny
on 03/14/2010
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
I am really pleased with this vacuum. it works very well and picks up massive amounts of dog hair. the carpet feels so much softer when i'm done, too.
What's great about it: it has really good suction, and definately picks up the pet hair.
What's not so great: i have a small room and i have to empty the canister mid way through vacumeing, not too big a deal.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 17 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Good buy
Customer Rating
5.0
Posted by: PatrickD
from Minneapolis, MN
on 03/07/2010
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
4.0
We bought this vac to replace a 10 year old Hoover we were given. We recently adopted a puppy who sheds like crazy, and we needed a vac that could do the job and withstand the use. So far so good. It was also on sale at the time of purchase which only sweetened the deal.
Like I said, a bit heavy to haul up and down stairs, and the "pet claw" tool may not be the greatest, but it gets the job done. You still need to put some effort into cleaning, but that will never change.
What's great about it: Good buy, on sale, good features
What's not so great: Bit heavy, not the greatest tool power
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 18 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Not worth it
Customer Rating
2.0
Posted by: Cleanfreak92
from CT
on 03/05/2010
Value for Price
3.0
Quality
2.0
Features
2.0
Performance
2.0
Do not buy this product if you own a home or more the one pet. The bottom foam filter has to be clean constantly, brush collects hair. Cord is in an odd spot and in the way. I have 2 dogs and 2 cats. Yes it does pick up some hair but with a total of 4 animals I am not impressed at all. When I saw it said pet hair eraser I was expecting a lot more. Apparently it is just for if you have one pet or a pet that doesn't shed much.
What's great about it: Works good at first.
What's not so great: Clogs easily with the bottom filter. Doesn't pick up long hair. Brush clogs as well.
No, I would not recommend this to a friend.
0points
1out of 2found this review helpful.
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Review 19 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Not an experience I've enjoyed
Customer Rating
2.0
Posted by: adshr
from Houston TX
on 02/25/2010
Value for Price
2.0
Quality
2.0
Features
3.0
Performance
3.0
Because I didn't want to spend 3-4 times what I spent on the Bissell Pet Hair eraser, I went ahead and purchased it. The saying "you get what you pay for" is really accurate for this purchase.
The vacuum is top heavy which makes your arm really tired after just a short time of vacuuming. The machine does seem to have pretty good suction, but when it's time to empty the canister the dust/dirt/hair flies everywhere and you and the machine are dirty and hard to get clean.
The on/off switch is on the front unlike many vacuums where you can use a foot switch. This is awkward and just another step in the process to a job that we all want to be easier not more difficult.
The attachments are plastic and don't fit in their designated storage spots very well. While vacuuming, a couple just kept falling out.
If I hadn't already put this machine together and used it I would return it and spend the extra $ for something easier to use and more efficient.
The vacuum is top heavy which makes your arm really tired after just a short time of vacuuming. The machine does seem to have pretty good suction, but when it's time to empty the canister the dust/dirt/hair flies everywhere and you and the machine are dirty and hard to get clean.
The on/off switch is on the front unlike many vacuums where you can use a foot switch. This is awkward and just another step in the process to a job that we all want to be easier not more difficult.
The attachments are plastic and don't fit in their designated storage spots very well. While vacuuming, a couple just kept falling out.
If I hadn't already put this machine together and used it I would return it and spend the extra $ for something easier to use and more efficient.
What's great about it: Low price, lots of suction
What's not so great: top heavy, cheap plastic parts, very loud
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
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Review 20 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Impressive!
Customer Rating
4.0
Posted by: YamiNoSensei
from Lansing, MI
on 02/25/2010
Value for Price
5.0
Quality
4.0
Features
5.0
Performance
5.0
This is a very impressive vacuum. On the first use, I was startled (and a little disturbed) by the amount of filth it sucked out of my supposedly-clean rugs. I have three cats, and the pet-hair attachments really do what they're supposed to. The design is good and the attachments are easy to get at and use. The dirt container is much easier to empty and clean than the one on my old vacuum... of course there's still a fair amount of dust involved in the process but nothing like having a filter that needed to be tapped clean each time!
Assembling the vacuum was pretty simple, there is one tricky screw in there but nothing I couldn't handle... although it would've been MUCH harder without a magnetic screwdriver.
Only downside is the weight; it's over 20lb and not easy to lift. I have a very small house so this isn't an issue for me, but could be for an elderly person or anyone who has to haul it up and down stairs. The weight is not an issue when pushing it... while it's not self-propelled, the motorized brush roll gives it a very noticeable assist.
I didn't give five stars across the board because the turbo-brush seems to have stopped working. It still picks up but the brush roll doesn't turn. However I think there may just be some string wrapped around something so I will withhold judgment until I have a chance to take it apart and investigate.
Overall I am very pleased with this product and would definitely recommend it to anyone who has pets that shed!
What's great about it: Really sucks up the cat hair!
What's not so great: Very heavy!
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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