Eliminate pet hair from your carpets, floors and upholstery with this versatile bagless upright vacuum that features pet turbo brush and contour tools to help get the job done. HEPA filtration helps remove airborne allergens for a thorough clean.
Average Customer Rating:
4.3 out of 5
Rating Breakdown
(126 reviews)
5 stars
(86)
4 stars
(21)
3 stars
(2)
2 stars
(6)
1 star
(11)
108 of 126 (86%) customers would recommend this product to a friend.
Customer Reviews for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Review 1 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
FEATURED REVIEW
Customer Rating
5.05
Couldn't Believe The Differnece
04/29/2008
By ITgurlfrom Great Falls, VA
What's great about it: Powerful, versatile, user-friendly. What's not so great: Cord could be positioned a little higher...
"I own beagles. They shed constantly and in three colors, meaning that you have to vacuum and lint-remove constantly. When my trusty vacuum of 3 years failed in the middle of my normal cleaning regiment, I purchased this item and continued my multi-week ritual. I was shocked that the bag less canister filled up so quickly and at first was pretty dissatisfied...but then...
...Then I re-vacuumed the area that my old vacuum had already covered. Topically it had previously looked fine, but for the sake of being thorough, I went again. The shear amount of dust and dander that this product pulled out of my carpets was shocking...disgusting, but shocking and frankly it was very satisfying to know that we were on the right path for something closer to a true allergen free home.
It has been 3 months now, and with normal carpet maintenance, this vacuum has continued to make us very happy to plug it in and scour the house. It has been completely reliable with no faults. Further, the attachments are fantastic, especially the Turbo Brush which has proven very useful on both stairs and furniture. We were surprised by its speed and dirt-grinding ability.
Our only recommendation for future buyers is that if the canister is full, tap the side of the canister prior to opening and removing it so that all/most of the dirt settles first. If the user monitors the intake though, this will not be an issue.
Overall, this is a fantastic item that I would buy again and again and for the price, you just can't beat it."
Would you recommend this product to a friend?:Yes
4 of 4 people found this review helpful.
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Review 2 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
FEATURED REVIEW
Customer Rating
5.05
What you NEED if you own a pet!
01/25/2008
By LexDfrom Bend, Oregon
What's great about it: The canister is easy to empty, it moves smoothely and it picks up everything. What's not so great: It's a little heavy for my grandmother, but that's about it.
"Logically, no person should be as excited about a vacuum as I am about my new 'toy' but I cannot help it. We have a large property, four dogs and four cats that move in and out all of the time...and a lot of dust. Past vacuums have never been able to stand up to the job and I was about to give up when I came across this product. I'd heard a lot about the Dyson in the past but couldn't justify shelling out 500 bucks for a vacuum. Thank goodness I checked out Best Buy. All of these great reviews couldn't possibly be wrong and believe me, they are not. From the moment I pulled it out of the box, I knew this was something special, and after slipping in three quick screws, I was off and running. This piece of equipment is amazing and, for a very reasonable price, I added a four year extended warranty onto it, though I'm not anticipating any problems. I've had it now for about a month and while I have to change the canister often (because it sucks up so much stuff), I'm certainly as happy as I could be. It weighs about 20lbs, I believe, but for me, it's not been any trouble at all and I personally think that the little extra weight helps it move smoother across the carpet. No complaints on this thing!
What it comes down to it- If you own a pet (kids, or a husband), you need this machine! I'd suggest stopping your search now and then running out and buying this."
Would you recommend this product to a friend?:Yes
10 of 10 people found this review helpful.
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Review 3 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
2.05
Design Flaw
11/20/2008
By kh2ofrom Los Angeles
What's great about it: seems to suck things up What's not so great: blows dirty air out of the base wand when using the attachments
"just bought this vacuum today and all seemed to be going great, but then i used the attachments to clean the sofa. dirt flew all over the place. i consulted the manual for trouble shooting, and even called bissell to find a solution. here's the thing, when you detach the primary hose from the base hose and put on an accessory, the bottom brushes still spin and suck up dirt- but because you've detached the hose to use the accessories, there is no where for the dirt to go that is being sucked up from the bottom except right back out the uncovered, leading-to-nothing hose. very very frustrating. bissell offers no solution to this problem except, "please keep vacuum placed on a clean surface, so it doesn't blow out dust." i understand their point, but i am not happy with the design, or that blowing out dirt is even ever an option. i finished cleaning by laying the vacuum on its side - this also fixes the problem, but is not recommended - and returned the vacuum the same night. see if there's better luck with the eureka."
Would you recommend this product to a friend?:No
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Review 4 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
1.05
Owned 2 both broke within a few months
11/19/2008
By Ijustwantavacuumtoworkfrom Chicago, IL
What's great about it: I worked great for a few months What's not so great: It's a great paperweight!
"I am just going to speak on the biggest flaw that I have found...After a short period of time the brushes stopped spinning as soon as you put it on the carpet. My first machine broke within a month and this latest one broke within 3 months. I believe I saw one other review commenting on this as well, it is obviously a know issue. I bought this product because i have furry little creature running around the house, so I thought this would stand up to her hair....I was wrong. I am taking mine in to the geek squad today, wish me luck... I have never been more thankful that I purchased a warranty, and now I pray they will let me dump this thing and give another one a shot. I can only pray. If you purchase this machine at least get an extended warranty...you will most likely need it."
Would you recommend this product to a friend?:No
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Review 5 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
2.05
Nice try... needs to be constructed better
11/10/2008
By BryanBfrom Overland Park, KS
What's great about it: great suction, great attachments, cord length What's not so great: Height adjustment
"I purchased this unit originally in May of 2008 and initially it worked wonderfully. It had great suction and picked up pet hair like a dream, with 2 great danes that is a must. Some of the reviews I read about it said it was too heavy but I did't find that to be true and I have to carry it up and down 4 flights of stairs. After about 2 months of weekly use I noticed that the brush didn't seem to be working. After further inspection I realized that the height adjustment piece had broken and wasn't holding the brush high enough off of the carpet to allow it to spin. The piece is a simple graduated cork-screw which, theoretically, should work but it is hollow and has a press seam in it and it just snapped off half of the piece at the seam. It's not like I was tough on it I just used it. At this point I returned to Best Buy and exchanged it for the exact same one only to have the exact same thing happen to the second one about 2 months later. At this point I exchanged it for a Hoover windtunnel that was priced a little higher. I didn't initially purchase the Hoover because it is a little heavier, the cord is consideribly shorter, and it was more expensive. Overall I liked this vacuum (the Bissell) but apparently it is not designed for regular use. So my suggestion is you could buy this unit if you either don't vacuum very often or if you don't have taller carpet (frize or even a taller plush) that requires the brush to be lifted very high, otherwise I would suggest against it."
Would you recommend this product to a friend?:No
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Review 6 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
5.05
Terrific Vacuum
11/10/2008
By PumpkinDogfrom Stockton, California
What's great about it: Picks up dog hair What's not so great: Heavy
"This replaces my former vacuum, which simply could not handle my shedding of my three cats and one dog. It's amazing what this sucks up that my other unit missed. I wish it were a bit lighter, but then it probably wouldn't be as effective."
Would you recommend this product to a friend?:Yes
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Review 7 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
3.05
So, so
11/08/2008
By drsl8rfrom Texas
What's great about it: Worked better than previous vacuum What's not so great: Loses suction quickly. Can't handle long hair. Belt and some other part have already gone bad with under 6 months use
"I debated between this vacuum and the Dyson animal and wish I had gone with the Animal. I have had the vacuum for 7 months (used it less than 4) and have already had to replace the belt and have to take in for other repairs as it is no longer suctioning and is making a horrific noise. It cannot cope with long hair. However, in all fairness it does work pretty well for pet hair."
Would you recommend this product to a friend?:No
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Review 8 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
5.05
I love this vacuum
11/06/2008
By robertson78from Akron, OH
What's great about it: picks up everything What's not so great: it is heavy to carry
"I have 2 shelties and 2 cats, so I have a lot of hair in my house. I vacuum everyday and this vacuum picks up the dander and other gross stuff. I did not realize how much my other vacuum sucked. I would definitely recommend it to anyone with pets."
Would you recommend this product to a friend?:Yes
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Review 9 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
5.05
Wow. This thing is amazing!
11/04/2008
By BrentDCfrom Washington, DC
What's great about it: Pulls out an amazing amount of dirt. What's not so great: nothing?
"My wife and I needed a new vacuum after our old one smelled of burning plastic. After doing some research and reading reviews we picked this one. We have very shallow "hard" carpets and they look fairly clean. We put the vacuum together and gave it a test run. Honestly, we were shocked at how much dirt and filth was in the window. I actually remarked "wow..i wonder if they put dirt in there just to make it look like it really works?"
We use it once a week and it does an amazing job of cleaning. GREAT purchase!"
Would you recommend this product to a friend?:Yes
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Review 10 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
1.05
Worst for pet hair!
11/02/2008
By Jo51from the Poconos
What's great about it: suction is great What's not so great: clogs constantly
"I have one dog, a German Shepherd. Her longer hair clogs this vacuum CONSTANTLY. I've tried to work with this vacuum for 6 months. I had to stop yesterday & take the vacuum apart 9 times yesterday to de-clog; there are three different areas, messy & difficult, where this occurs. VERY poor design!! Out the door it goes!!"
Would you recommend this product to a friend?:No
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Review 11 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Top 500 Contributor
Customer Rating
5.05
Strong suction!
10/31/2008
By BOATFIXERGUYfrom Colorado
What's great about it: Very good suction, easy to use. What's not so great: none
"We bought this Bissell today to deal with new carpet fuzz and dog hair. We have two German Shorthair Pointers, and their hair is small and difficult for most vaccums to pick up. This vaccum did a great job! We had to empty the canister 5 times to do all of the rooms due to the new carpet fuzz, but overall very impressed."
Would you recommend this product to a friend?:Yes
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Review 12 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
1.05
Horrible! My Worst Product Purchase - Ever !!!!!!
10/28/2008
By LadyDi107from Washington Crossing, NJ
What's great about it: Not One Thing !!!! What's not so great: Heavy - Spits Out Dirts - Attahcments Don't WorK - ETC
"I have had this vacuum several months and wish I had noticed all it's problems earlier on. My husband usually vacuums but after a few attempts he gave up with this vacuum. He kept telling me how bad it was and I didn't believe until I started using it myself. Unfortunately, time has passed so now it is too late to return it. This is just a terribly designed product. My partial list: the area for the cord storage is too short so you reel and reel the cord on, the hose falls off while vacuuming and drags on the floor, it's too heavy, when you clean the dirt cup the dirt falls all over the vacuum/floor and you (I end up cleaning the vacuum every time), while vacuuming dirt spits out the bottom back of the machine, dirt spews out the side hepa filter, you need to clean out the bottom filter which again spits out more dirt, the attachments don't work IF you can pry them off the vacuum (another problem), the attachment hose must be in a certain position when not in use and it falls off causing yet more dirt to fly out of the vacuum and there is a strip on the front of the vacuum (velcro strip) of no value whatsoever, but when it is disengaged it prevents you from adjusting the carpet setting on the machine! This past weekend whiie I vacuumed the carpets with this machine my husband followed behind me with his shop vac to pick up the fluff and stuff that came out of the vacuum or was left behind. I have been in touch with Bissell and they will replace this vacuum with another one - same model so what's the point unless they have made many improvements, This vacuum is a worthless mess - don't waste your money. I am in the market for a new vacuum after just 4 months of having this one. This vacuum spits out so much dirt that I must always dust after using it. Lot's of fun! This isn't just the worst vacuum I've ever owned it ranks as the worst product I've ever purchased!"
Would you recommend this product to a friend?:No
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Review 13 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
4.05
WoW, this thing picks up so much dirt
10/24/2008
By Anonymous Reviewerfrom Wilmington, DE
What's great about it: Picks up dust, dirt, and PET HAIR What's not so great: need better Brush tips adaptors, a bit heavy, only for carpets/floors
"This vac can pick up hair, dust, dirt and separate them into two place within itself (dirt/dust in the center and the outer for all other). The Con here is that you have to empty it frequently, the container is small, it fills up fast with hair.
I can't believe it can pick up so much dirt that was stuck within my carpets that my old vac never had picked up. The vac is a bit heavy and you can't really use it on the stairs. Although it have a tube and attachments, i find it hard to vac up objects since it's missing a good brush adapter. This vac is good pet hair and such, but if you are looking for something to clean other things besides carpet, look else where."
Would you recommend this product to a friend?:Yes
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Review 14 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
4.05
Good product
10/21/2008
By mcq2u
Value for Price
3.05
Quality
3.05
Features
4.05
Performance
4.05
What's great about it: lightweight, has great suction, really gets pet hair up What's not so great: long cord can be awkward
"Really like the vacuum, but missed the cord clip in the box which would have really helped. The cord comes out near the bottom and without the clip to hold it up it is very easy to run over the cord when you go in reverse. I sliced my cord the first time I used it when I didn't realize the cord was under the brush while using one of the tools. My bad, reading the directions prior to set up would have helped : ("
Would you recommend this product to a friend?:Yes
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Review 15 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
5.05
I love it!
10/14/2008
By Hallesmamafrom Powell, OH
Value for Price
5.05
Quality
5.05
Features
4.05
Performance
5.05
What's great about it: Contour Attachment is awesome for stairs What's not so great: There is not a way to turn the brush off when using the attachments
"While using the attachment for stairs the brush continues to rotate on the bottom of the vaccuum. The first time I used it I put the vaccuum on the carpet and it made a white "fluff" mark. Be careful to only set it on hard floors while using attachments."
Would you recommend this product to a friend?:Yes
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Review 16 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
5.05
Best Vacuum Ever!
10/02/2008
By NYGIANTSfrom Rochester, New York
Value for Price
5.05
Quality
5.05
Features
5.05
Performance
5.05
What's great about it: Picks up more dog hair than you can believe What's not so great: None
"I purchased the Bissell Pet Hair Vacuum two months ago and it is the best vacuum cleaner that I have ever purchased. I read the previous reviews on this vacuum cleaner before I purchased it and I was somewhat skeptical regarding the vacuum's ability to pick up most of the pet hair from a carpet. However, I am pleased to report that the pet hair removal attachment on this vacuum performs very well. The vacuum cleaner continues to perform great and I would definately recommend this model to anyone who owns a pet."
Would you recommend this product to a friend?:Yes
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Review 17 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
4.05
Great for Households with Pets
09/15/2008
By RayBowlzfrom Hartford, CT
Value for Price
4.05
Quality
4.05
Features
5.05
Performance
4.05
What's great about it: Pet Hair attachment, Bagless, Mini-Brush attachment What's not so great: Would be nice if the handle retracted for easier storage
"I purchased this Vacume because of the features and the Bissel name was well known. Having used the Vacume for approx. 1 month on a variety of surfaces I can accurately say it is by far the best cleaning system I have ever owned. One small detraction might be for some people it may be somwhat bulky to lug up stairs or the like, but for my situation cost versus performance the "Best Buy" for me !!"
Would you recommend this product to a friend?:Yes
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Review 18 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
5.05
What a Vacuum!!
09/09/2008
By Shezafrom Missouri
Value for Price
5.05
Quality
5.05
Features
5.05
Performance
5.05
"We've had a lot of Vacuums. This is by far the Best Vacuum. It picks up the hair & dirt like I've never seen before. I thank all the good reviews I read before I purchased it. It sure makes a difference when I can read about what others think of a item before I buy it."
Would you recommend this product to a friend?:Yes
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Review 19 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
Customer Rating
1.05
Yeah, It's great for a couple of months...
08/31/2008
By Ionlyknowfrom East Lansing MI
Value for Price
1.05
Quality
1.05
Features
5.05
Performance
1.05
What's great about it: Has a long cord and hose with great accessories for cleaning What's not so great: VERY HEAVY, does not clean all the way to the edge, squeaking & quick to lose suction, messy to empty
"I really wanted to believe in this vacuum. I have 3 kids under 7, a cat and a dog and I loved the reviews and the bagless concept. I was impressed the first month as it really seemed to be working. The attachments worked great with a nice long hose. So far, so good. Even when the squeaking started at 2 months it still seemed to be cleaning so I ignored. By 3 months it was clear that it was picking up little to none of the pet hair without repeated passes across the same carpet. Now I was annoyed. As I fell out of love with it I realized that: it doesn't come close to cleaning up to the baseboards; the "pet hair eraser" is a joke - like I want to stop cleaning 6" from the wall; it is stinking heavy to carry up and down stairs; I was never able to empty the canister without spreading dust and dander everywhere; the removable filter inside was equally as messy to clean out; while the HEPA filter reads as clean the "old dog" smell started at 4 months and remains after changing filters and heavy cleaning; after using the hose it doesn't return to it's "new" shape and drags the floor as I vacuum. Admittedly, I am not a regular vacuum person; I aim for once per week. The truth is this machine has had little wear for how quickly it turned into a lemon. Choose another model. This is not your vacuum."
Would you recommend this product to a friend?:No
1 of 1 people found this review helpful.
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Review 20 for BISSELL Pet Hair Eraser HEPA Bagless Upright Vacuum - Black
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