Best Buy Ratings and Reviews
Top Rated Product
Geek Squad® In-Home Advanced Computer Diagnostic Service with Repair

Geek Squad® In-Home Advanced Computer Diagnostic Service with Repair

Model number: DIAGNOSTIC & REPAIR | SKU: 8545988

As part of this extensive diagnosis, a Geek Squad Agent will find the cause of crashes, lockups, unusual slowness or Internet problems. The Agent will then fix the uncovered issues — including software repair and virus and spyware removal — plus clean your computer and optimize it for faster speed and better performance. A Geek Squad Agent will: Troubleshoot one computer using approved tools Repair any operating system issues (boot issues, blue screens, etc.) using approved tools Remove all viruses and spyware on the computer using approved tools Apply AgentTweaks modifications and all operating system critical updates Remove any unneeded startup items and unneeded programs Test operating system for proper functionality Conduct a physical cleaning of the computer Provide you with an estimated cost for any hardware repair(s) or upgrade(s) needed to provide a complete solution, if necessary Note: You must provide the restore/recovery disc(s) or operating system disc(s) if needed. Additional software or hardware not included. Online Service Order Details When you order this advanced diagnostic with repair service online, you will receive a shipping confirmation email when we validate your purchase. We'll call you within 72 hours of this confirmation to schedule your appointment. For your convenience, we'll also provide you with contact information on a confirmation card mailed to your home. Services have a 30-day labor warranty, but are not returnable after the services have been performed. See Terms & Conditions for more details. To cancel or reschedule your appointment, please call 1 800 GEEK SQUAD (1-800-433-5778). Questions? Call us toll free at 1 800 GEEK SQUAD (1-800-433-5778). See more Geek Squad services available for order online.

Average Customer Rating: 5 5.0 out of 5
3 of 3 (100%) customers would recommend this product to a friend.

Customer Reviews for Geek Squad® In-Home Advanced Computer Diagnostic Service with Repair

Review 1 for Geek Squad® In-Home Advanced Computer Diagnostic Service with Repair

Customer Rating
5
5.0 5
 
Excellent People and Service   10/20/2008
By Farrar from Columbia, SC

What's great about it: Excellent agent that explained what he did and had a personality.
What's not so great: None

"We had a problem both with space on our desktop and our wireless connection to our laptops. The Geeksquad agent quickly fixed the wireless problem and found and sold me an external hard drive that solved our space problem and safeguarded our system and files from the inevitable crash. I would recommend the service to anyone with computer problems."

Would you recommend this product to a friend?: Yes
0 of 1 people found this review helpful.
Share this Review: Facebook Digg DelIcioUs

Review 2 for Geek Squad® In-Home Advanced Computer Diagnostic Service with Repair

Customer Rating
5
5.0 5
 
Extended Life of Computer!   09/07/2008
By gamer403 from Louisiana

What's great about it: Didn't have to buy New Computer!
What's not so great: Living without a computer while waiting for repair!

"We purchased this with a computer we bought a little over two years ago. About to give up and buy a new one, I stumbled across the paperwork and realized we had purchased the service. Well worth it! If we had had to pay for the repairs that were needed, we would had purchased a new computer. It was well worth the $299 we paid for the coverage!"

Would you recommend this product to a friend?: Yes
0 of 1 people found this review helpful.
Share this Review: Facebook Digg DelIcioUs

Review 3 for Geek Squad® In-Home Advanced Computer Diagnostic Service with Repair

Customer Rating
5
5.0 5
 
The Geek Squad Rocks   08/04/2008
By tatanka from California

What's great about it: They should have "hero" status for their expertise.
What's not so great: None

"The Geek Squad knows its stuff: They "saved the day" for me when my computer froze and died an ignominious death. I thought all was lost but the Geeks lost no time in retrieving every single byte of information I needed.
The Geek Squad at Best Buy should be awarded something special for their outstanding achievements. I am thinking blue and yellow capes (to match Best Buy's colors)."


Would you recommend this product to a friend?: Yes
0 of 1 people found this review helpful.
Share this Review: Facebook Digg DelIcioUs