Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Zune Zune 8GB* MP3 Player - Red

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Zune Zune 8GB* MP3 Player - Red

Model: HVA-00007
SKU: 8593471
UPC: 882224747042
Jam to your favorite tunes or view photos and watch movies on this sleek MP3 player that features a high-resolution 320 x 240 LCD screen for crisp, clear visuals. Built-in wireless connectivity allows easy PC synchronization and music sharing between players.
Average Customer Rating:
4.174 out of 5
4.2
 out of 
5
(23 Reviews) 23
Open Ratings Snapshot
Rating Snapshot 23 reviews
5 stars
15
4 stars
3
3 stars
2
2 stars
0
1 star
3
83% of customers would recommend this product to a friend 
(
19 out of 23
)
Customer Reviews for Zune Zune 8GB* MP3 Player - Red
Review 1 for Zune Zune 8GB* MP3 Player - Red

Regreted purchase

Customer Rating
1.0 out of 5
1.0
Posted by: Sashimi
on 08/12/2009
Value for Price
1.0 out of 5
1.0
Durability
1.0 out of 5
1.0
Ease of Use
1.0 out of 5
1.0
Features
1.0 out of 5
1.0
I barely purchased my Zune today. When I attempted to hook up my player, after I installed the software, I got an error message saying that my hardware had errors, and therefore could not be installed properly. I know my computer wasn't having issues because my sister's Zune hooked up just fine. I'm returning this tomorrow. Grrr...
What's great about it: Nothing
What's not so great: The thing never turned on. It didn't even attempt to charge the battery.
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 2 for Zune Zune 8GB* MP3 Player - Red

Zune will not honor warranty

Customer Rating
1.0 out of 5
1.0
Posted by: Anonymous
from Walker, LA
on 07/06/2009
Value for Price
1.0 out of 5
1.0
Durability
1.0 out of 5
1.0
Ease of Use
3.0 out of 5
3.0
Features
3.0 out of 5
3.0
Zune will not warranty the player if the screen is cracked no matter what. My screen was cracked because of a malfunction in the battery and Zune reps said we would have to pay $79.99 for a replacement. They had my player for two months and never mentioned it not being covered by warranty. Then they sent back the player I sent in. The player has never been dropped, so that is not the problem. The cracked screen is only a symptom. The player will not power on nor will it charge. Still Zune will not honor the warranty. I was told they test to see what makes the screen crack and that is why a cracked screen is not covered. Basically saying the player has to be mishandled for the screen to crack. Well, my Zune is here to prove them wrong. Now I am out $250 and I have to by a new mp3 player. I think I'll buy an ipod.
What's great about it: Large storage
What's not so great: customer service
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 3 for Zune Zune 8GB* MP3 Player - Red

Superior to any IPOD

Customer Rating
5.0 out of 5
5.0
Posted by: gr8oneandrew
from St. Paul, MN
on 07/02/2009
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
I really love this Zune. My girlfriend has a IPOD that I have been using and I got bored with it. Went shopping and saw the Zunes and liked them. I really enjoy the wireless sync and the marketplace. Getting music is very easy and affordable. Itunes charges a buck per song, Marketplace is $15 a month and you can download as much music as you want. With in the first two hours of having it I downloaded close to 500 songs, and it only cost me $15!! I'm now going back to Best Buy to get my girlfriend one! Anybody want to buy an IPod?
What's great about it: Everything, Ease of use, wireless, Marketplace. No .99 a song
What's not so great: lack of accessories
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 4 for Zune Zune 8GB* MP3 Player - Red

Second choice but best choice

Customer Rating
5.0 out of 5
5.0
Posted by: aryank
from Denver, CO
on 05/18/2009
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
When I first went to best buy I walked out with an Ipod nano. Being that this was my first mp3 player, I didn't need anything fancy. When I got home, I loaded about 150 songs onto the nano and got very bored very fast with the UI, features, and having to use Itunes. I went back to bestbuy looking for another mp3 player and quickly picked up this zune. It has been the best decision I have made in a long time. The zune feels great in your hand, is made of durable material (unlike the cheap feeling nano), the battery life is great, and zune marketplace is much better than itunes. Once I get tired of this zune I will end up with a larger zune...I will never be satisfied with the hype of the let down ipod.
What's great about it: Solid build, great audio, great battery, great UI, attractive, nice features, 10.00 cheaper than nano
What's not so great: Fingerprints show up on screen a lot
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for Zune Zune 8GB* MP3 Player - Red

Great for music library, lousy for podcasting

Customer Rating
3.0 out of 5
3.0
Posted by: rddionne
from Oregon
on 04/20/2009
Value for Price
3.0 out of 5
3.0
Durability
4.0 out of 5
4.0
Ease of Use
4.0 out of 5
4.0
Features
3.0 out of 5
3.0
This review applies to all the Zune players, hard drive and flash based. I love the hardware - excellent build quality, navigation is easy, screen is good, and sound is gorgeous. I am a serious podcast listener so my review is biased toward podcast support. Though the music library supports creating playlists, podcasts cannot be combined into playlists. This means you select and listen to one at a time. Not at all convenient for driving or hands-free use.
I use a different brand for podcasting and the Zune for music only.
What's great about it: Sound, build quality are excellent.
What's not so great: Podcast support lacking, will it compete in the marketplace?
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 6 for Zune Zune 8GB* MP3 Player - Red

Zune 4 GB

Customer Rating
5.0 out of 5
5.0
Posted by: Mar07
from El Paso ,TX
on 03/18/2009
I love my Zune I bought already 4, for gifts and every person I gave one is very satisfied with there Zune- I just sold my 4GB and I am getting the 8GB. I had the iPod nano before and I had a lot of trouble downloading songs and it would delet all my songs at once by itself.
What's great about it: Friendly User-easy to download songs
What's not so great: I wish there would be more accessories, more products for the Zune
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for Zune Zune 8GB* MP3 Player - Red

BEST MP3 KNWN TO MAN

Customer Rating
5.0 out of 5
5.0
Posted by: BEOCH6
from LOVINA,LOS ANGELES,CALIFORNIA
on 01/05/2009
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
I THINK THE ZUNE IS THE MOST BEST MP3 PLAYER KNOWN TO MAN IT SYNCS WIRELYSSELLY ITS BATTERRY LAST 2 DAYS.IT CAN SEND MUSIC, VIDEOS AND PICTURES TO OTHER ZUNE MEMBERS I THINK EVERYBODY SHOULD HAVE ONE
What's great about it: ITS FAST,EASY,USABLE
What's not so great: NOTHING
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 8 for Zune Zune 8GB* MP3 Player - Red

This is a QUALITY PRODUCT!!

Customer Rating
5.0 out of 5
5.0
Posted by: sueinpr
from Pearl River, La
on 12/25/2008
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
This is my first MP3 Player. It was given to me as a Christmas gift. I've tried a few as demos and I liked this one as my first MP3 player. Zune is very easy to use. I like the large middle button and how you can do most everything from scrolling to selection of media you wish to listen to or view! After downloading software,choosing music and down loading is a snap, just click on desired album or single and drag/click on your player shown in the lower left hand of screen!!! It' that simple! Zune is a quality product, from website download and support down to the packaging. You receive in the package everything you need to get started and the quality of sound is great! I would highly recommend.
What's great about it: Very user friendly
What's not so great: Nothing bad to say
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for Zune Zune 8GB* MP3 Player - Red

Completely Satisfied

Customer Rating
5.0 out of 5
5.0
Posted by: liyah
from Stone Mountain, GA
on 12/10/2008
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Microsoft couldn't have come out with a better product. After I bought it, I wanted to change my order to get the 80 gig, but when UPS dropped it off, I changed my mind instantly. It's got good quality as far as sound and video, plenty of space for my music, pictures, and videos, and I have fallen in love with the touchpad. The only thing that Microsoft could improve on is the black outline of the screen because it takes away from the resolution, but other than that, I have no complaints. I advise everybody and anybody who is looking for a reliable MP3 player for a good price, look up the zune!!!!!!!!!!!!!!
What's great about it: Sound and Video Quality, Touchpad, Wireless connection, Easy to Use
What's not so great: The black outline of the screen
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 10 for Zune Zune 8GB* MP3 Player - Red

I finally got a good mp3 player!

Customer Rating
5.0 out of 5
5.0
Posted by: tim329
from Pittsburgh, PA
on 09/09/2008
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Ease of Use
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
I bought the ipod classic 80GB and had nothing but problems with it. If I didn't use itunes to rip my cd's - most of the time it wouldn't import the music correctly. I like using Windows Media Player and couldn't get used to itunes software. I just purchased the 8GB Zune and it rocks. Easy to upload, easy to play back and I think the quality of audio output is better than the ipod. If your looking for a mps player thats easy to use, check out the Zune.
What's great about it: ease of putting mp3 music on the player and using it!
What's not so great: none
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 11 for Zune Zune 8GB* MP3 Player - Red

Great buy

Customer Rating
5.0 out of 5
5.0
Posted by: rvdsvdsfgsd
on 06/03/2008
I just bought my 8 GB red zune and i love it, it's so light weight, and very sleek. everything down to the packaging to the zune is very unique, and easy to use. I listen to my zune on the way to work and back and it has planty of battery life.the only problem that i have with it is the small screen which could have been bigger if ther was not a black rim around it, but other than that it is a great device. Its working its way up to ipod status, and even better
What's great about it: Color, Style, Battery life, ease of use, Light weight
What's not so great: small screen
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
Review 12 for Zune Zune 8GB* MP3 Player - Red

Not that great

Customer Rating
3.0 out of 5
3.0
Posted by: Demonkeeper
from New Hampshire
on 05/25/2008
My 8GB Zune is not really an 8GB it now has 106 songs and 40 pictures, it has about a half GB left for music. Its really upseting i recommend getting a warrenty if you buy a zune
What's great about it: works nice, sounds good
What's not so great: storage is horrible
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 13 for Zune Zune 8GB* MP3 Player - Red

Good stuff!

Customer Rating
5.0 out of 5
5.0
Posted by: DeanS
from Wilmington, NC
on 05/20/2008
Was looking at several MP3 players (Sandisk, Sony, etc.). Did not really think about the Zune. Started playing around with it in BB and LOVED the UI. Also when I realized I received free dock with the purchase of 8GB Red, so that sold me. You will be happy with this purchase. High quality unit and packaging...
What's great about it: Slick, easy to use/navigate, great sound
What's not so great: none so far
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for Zune Zune 8GB* MP3 Player - Red

Very Capable MP3 Player

Customer Rating
4.0 out of 5
4.0
Posted by: Mystik
from TX
on 05/02/2008
After a long time researching MP3 players I decided to go for the red Zune 8GB MP3 player, and I am not disappointed.
First off, the color of the Zune is great. The finish is a glossy deep red with nice touches of a chrome plastic around the Zune pad. The Zune pad is another great feature to the Zune. You have the option of having the Zune pad to be touch sensitive and manual scroll or just manual scroll. The touch is very fluid, but it sometimes doesnt respond if you're wearing clothe gloves. It does work great through the plastic on my Zune case.
The sound quality is good through the Zune headphones, already included. You may want to replace them if you want better quality, but for a first time MP3 player owner it sounds good.
Video is great. You don't want to watch full-featured movies on the screen but watching clips from TV Shows and podcasts is enjoyable.
One big downside to the almost flawless Zune 8GB is the software. Zune Marketplace has ALOT of problems. From login problems to server downtimes. You're basically taking a risk every time you launch Zune Marketplace. Another annoyance from Zune Marketplace is that they use "MS Points" or Microsoft Points instead of actual currency. At first you may be excited because you see a song for 79 cents but you then realize it's 79 MS Points, which is 99 cents. Because of all the problems, I buy my music at Amazon.
And another small annoyance is the black frame around the screen. I hope that Microsoft opens the whole screen for the Zune 3. The black border space could've been utilized better.
All in all, the red Zune 8GB is a great device for those who don't have alot of music and like to listen to podcasts on the go. It's small but capable and I take it everywhere I go.
What's great about it: Size, Color, Touch controls, FM Radio, Wireless Sync, Glass screen
What's not so great: Zune Marketplace, Black frame on screen
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 15 for Zune Zune 8GB* MP3 Player - Red

Best interface/menu out there

Customer Rating
4.0 out of 5
4.0
Posted by: skiinLenny
on 04/26/2008
Ive had my zune for about 5 months now and i love it. It has been incredibly reliable. I had 2 sansa players before this and both malfunctioned within a couple of months. I have had no such problems with my zune however.
-sound quality is good (although if ur picky you may be disappointed with the included headphones but thats the norm with every player of this size)
-the fm tuner is the best of any player ive seen. it includes a function that for some stations shows station name and song title. its also incredibly clear.
-i cant say enough about the menu. much easier to use than any ive seen or used in other players including ipod. it is simple yet effective and the touch function adds convenience without being overly sensitive
-it is also a durable player. i put a screen protector over the glass screen right after i got it and that has done the trick. ive also dropped it out of my locker several times with no ill effects.
-the main difficulties i have encountered have had to do with pictures. some of my pictures were loaded automatically but i havent been able to load the rest although i havent spent much time messing with it. i have used it as purely a music player and it has more than satisfied me for that purpose.
-i have to admit that i was disappointed with the lack of an EQ function but i havent found myself missing it too much and the battery life is great because of its absence.
-i was also disappointed that all music must remain on the companion computer at all times or it will be deleted from the player when the two are synced but that only becomes a problem if you have limited space on your computer.
-the wireless sync is a neat feature although i havent used in to any extent. i have only shared files a couple times and that worked fine...a little slow...but fine. i havent tried wirelessly syncing to my computer yet though.
overall i love my zune. it has more than satisfied me and it is a GIANT leap from my sansa that i had before. If you are looking for a new higher end player i would definately recommend this. my friend has an ipod now because his zune was stolen and he tells me all the time how he wishes he still had his zune. Great Buy.
What's great about it: seamless, simple menu. good sound quality. clear fm tuner. nice picture. durable.
What's not so great: tricky to put pictures and videos on. must keep all music loaded on computer. lack of EQ function. companion computer
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for Zune Zune 8GB* MP3 Player - Red

Amazing!

Customer Rating
5.0 out of 5
5.0
Posted by: musichild
on 04/23/2008
I've had bad luck with other brands' music players, but this one is great. Setup of the program used was very easy, and it automatically transferred music I had in my computer. The thin, small size makes it easy to take around and fit in a pocket. It's easy to search through loaded files in the player, and the ability to load pictures of your own and set them as a background for the player is nice!
The headphones aren't good and very uncomfortable, and the scanning button is a really sensitive at times, but overall it's a great music player.
What's great about it: Easy navigation, simple setup and user program, size
What's not so great: Headphones
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 17 for Zune Zune 8GB* MP3 Player - Red

The perfect small zune

Customer Rating
5.0 out of 5
5.0
Posted by: Neok
on 04/20/2008
Firstly i'll get to the cons. the Earphones that come with the Zune like pretty much all mp3 players aren't that great. they're good enough to get the job done but your gonna want something better. And if you get it in one of the glossy colors they will get fingerprints very easy unlike the matte black one.
The pros are great. it's very light weight, the touch zune pad is awesome. good sound quality, great choice of formats, price. and the software is very good and easy to use as well. theres also a hole on the top for use of a wrist-strap (not included but you can find them at any cellphone store usually)
all and all amazing product and if you only need 8 gigs, get this.
What's great about it: light-weight, touch control, sound quality, formats, price
What's not so great: earphones, fingerprint magnet
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 18 for Zune Zune 8GB* MP3 Player - Red

Happy with Zune

Customer Rating
5.0 out of 5
5.0
Posted by: JoePA
from Harrisburg
on 03/24/2008
This 8GB Zune was my choice after (over) analyzing many other MP3 players.
I'm not an IT or computer guru, so I was very happy at how easily the Zune sftwr converted my WMP disks into Zune files. Album art, song titles, artist, etc, without me doing anything extra! The whole thing took 15 minutes.
FM radio is nice, but don't expect to get very good reception too far from metro areas.
The icing on the cake was when I got used to listening to my Zune and a buddy of mine threw his I-Pod to me to have me listen to something. The difference in sound was very noticable. I use Bose ear buds, but still, the difference with the same earbuds were BIG!!
The sound quality is big to me, and this is the best MP3 unit I've listened to.
What's great about it: Ease of Software Download. Touchpad. Sound.
What's not so great: Supplied earbuds are not good. 8GB Zune is so small and light, I'm afraid I may lose it!!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 19 for Zune Zune 8GB* MP3 Player - Red

Awesome

Customer Rating
5.0 out of 5
5.0
Posted by: ShanesMom
on 02/16/2008
I bought this for Christmas and had originally bought the 30 GB, but took it back and exchanged it for the 8 GB, because the 30 was too heavy to have in my pocket while working out. The sound quality is awesome and I also purchased a speaker for my living room, so I don't have to keep lugging out all of my CDs. I do plan on getting the 80 GB to use in the house and will keep the 8 GB for the gym. The headphones are cheap and I would recommend getting a better set, but they are satisfactory if you really don't want to spend the extra money. I also got the car accessory, so I can listen to my Zune in the car. Software was easy to download and downloading songs was a breeze and actually much easier than the Ipod.
What's great about it: Size, Price, Ease of Use, Sound Quality
What's not so great: Ear Phones
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 20 for Zune Zune 8GB* MP3 Player - Red

Zune 8MG

Customer Rating
4.0 out of 5
4.0
Posted by: Tdwilk
on 02/14/2008
It took me over 12 hours to get the software to finally download onto my laptop. Kept gettting errors and online support is horrible. Once I did get the software to load, I was happy that I decided to not box it back up and return to the store. Sound is very good for this device and downloading is simple. I use this mainly at the Gym and sitting in the office at work late a nights.
What's great about it: Easy of Use, size
What's not so great: Software installation is horrible!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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