Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Model: 560
SKU: 8670814
UPC: 885155000033
Sit back and let Roomba take care of the vacuuming for you. This robotic bagless vacuum cleaner features an on-board scheduling system that can accommodate up to 7 cleaning times per week, and can clean up to 4 rooms on a single charge.
Average Customer Rating:
4.244 out of 5
4.2
 out of 
5
(78 Reviews) 78
Open Ratings Snapshot
Rating Snapshot 78 reviews
5 stars
44
4 stars
21
3 stars
5
2 stars
4
1 star
4
85% of customers would recommend this product to a friend 
(
66 out of 78
)
Customer Reviews for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver
Review 1 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

It's the best.

Customer Rating
5.0 out of 5
5.0
Posted by: NYgramma
from Orange County, NY
on 05/23/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: just about everything
What's not so great: a little pricey
Bought this to augment in between regular vacuuming, but haven't vacuumed floors with anything else since we got it. Gets corners and hard to reach places better than my Dyson, Has decent battery life. Brushes work on tile and vinyl floor, and my carpets have never looked better. I don't think it has that much suction, so it must be the brushes. We do empty it every time we use it, but that's a lot easier than vacuuming. And don't forget the entertainment value.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

DJ Roomba

Customer Rating
5.0 out of 5
5.0
Posted by: Kinnum
from Central FL
on 04/16/2012
What's great about it: Easy to use, worth the money.
What's not so great: A little loud
Cannot believe how much this thing picks up! I just use it everyday to help with day to day mess, but I'll leave it running while I'm cleaning other rooms so I have a head's start! A little louder than I thought it was going to be since I saw it as DJ Roomba on Parks & Rec! I don't have carpet so I can't review on that. I love how it knows where it's home is and when it's finished it'll return on it's own. Clean it often or you won't get the best results. My dogs were afraid at first, but now it's just another daily thing.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 3 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Not perfect, but then again, what is?

Customer Rating
4.0 out of 5
4.0
Posted by: PaulEWog
from massachusetts
on 04/02/2012
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Vacuum every day
What's not so great: Messy cleanup
PROS:
1) I can vacuum every day!
2) I can do other things while I vacuum
3) The amount of dirt the iRobot picks up is substantial
4) I can vacuum every day!
CONS:
1) It will not replace your traditional vacuum because it can't do walls or under furniture cushions
2) It is important to empty the container and clean the brushes after each use...this is a messy, distasteful job. (but not as distasteful as vacuuming every day!!)
3) For some reason it does not "see" dark objects (like dark table legs) and can bump into them pretty hard
All in all I am happy with the Roomba
I would recommend this to a friend!
0points
1out of 2found this review helpful.
Review 4 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Worked well for the first Year

Customer Rating
3.0 out of 5
3.0
Posted by: younghousewife
from Illinois
on 03/20/2012
Value for Price
2.0 out of 5
2.0
Quality
2.0 out of 5
2.0
Features
3.0 out of 5
3.0
Performance
2.0 out of 5
2.0
What's great about it: Independent,easy to set up,
What's not so great: locks itself into rooms, causes damage to furniture, doesn't work well much over a year
I have had this product for over a year now. In the first year of owning this product I loved it. Thought it worked well for owning 2 cats that shed a lot; and having a household of 3 adults that do not wear shoes inside. It was easy to set up and even easier to use for carpet,hardwood, and tile floors. I loved the idea that I could be doing other chores while it was vaccuming for me.
Unfortunatly it does not pick up kitty litter or cat hair off of carpet or tile well it just flings it around. It does lock itself into rooms or closets, and also slams into funiture pretty hard which eventually does cause damage.
Now after a year of using it twice weekly it doesn't pick up anything well and it has pieces breaking off. I am even considering even buying a regular upright vaccume again; because even though this is convinient I still find myself following around this vaccume with a hand held vaccume to finish what it left behind.
No, I would not recommend this to a friend.
+3points
3out of 3found this review helpful.
Review 5 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Great for everday tidying up

Customer Rating
4.0 out of 5
4.0
Posted by: Benn631156
from Georgia
on 03/14/2012
Value for Price
3.0 out of 5
3.0
Quality
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
What's great about it: Picks up items nicely
What's not so great: Doesn't do a 100% job
The Roomba is a great little vacuum. It definitely does not clean up everything that is in the floor, but it is great for everyday use to pick up big items to keep your floor somewhat tidy. I usually let it run when I get home from work and it's been great.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 6 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Works Great!

Customer Rating
5.0 out of 5
5.0
Posted by: Sharkim
on 03/09/2012
Value for Price
4.0 out of 5
4.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
I have 3 cats and a dog, so we do not have any shortage of fur flying in our household. Since I have shoulder problems, regular vacuuming is a bit hard on me. With the iRobot Roomba it is as easy as pushing a button! I wish I had bought one of these things years ago!
I would recommend this to a friend!
+4points
5out of 6found this review helpful.
Review 7 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Robotic Maid

Customer Rating
5.0 out of 5
5.0
Posted by: FutureMsA
from Portland, Or
on 02/08/2012
What's great about it: Gets the job done. Works best on hardwood floors as opposed to carpeting.
What's not so great: Occasionally will lock itself in the bathroom by shutting the door.
I love the Roomba. I turn it on and go to the gym and when I come home ~ Voila! Clean floors.
I would recommend this to a friend!
+4points
4out of 4found this review helpful.
Review 8 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Love it

Customer Rating
4.0 out of 5
4.0
Posted by: Blondie352
from Florida
on 02/01/2012
Great product to help in between big cleaning. Love it!
I would recommend this to a friend!
+3points
4out of 5found this review helpful.
Review 9 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Not a bad item

Customer Rating
4.0 out of 5
4.0
Posted by: Simian35
from Nevada
on 01/17/2012
Value for Price
3.0 out of 5
3.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Daily clean up
What's not so great: Moves and dents items
The roomba is a pretty good item, a little pricey but it does what it should keeps the daily cleaning up so that the weekend job is not so tough. He seems to cover most of the house but sometimes i do notice items he missed or was not able to pick up.
My major issue with the roomba is that he his furniture pretty hard and moves it. Also I have noticed he is starting to leave marks on some of the chairs where he hits it.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 10 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Amazing and entertaining

Customer Rating
4.0 out of 5
4.0
Posted by: Roombafamily
from Washington
on 01/16/2012
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: vacuums well on its own
What's not so great: cleaning it every use
I also own a Dyson Animal and vacuumed regularly before I bought this. I have a large dog and a cat, but we do not wear our shoes in the house and I am amazed at the dirt and hair it picks up. It is scheduled to run everyday and is always full of dust and dirt. Downsides are its random cleaning pattern, the small dust bin and the need to clean it every use. Also, it can't do stairs. But, I am free to do other things while it runs. It stops if it runs into trouble ( a cat toy string caught in it) and can get out of most problems. It lifts over cords. It can be confined to one room at a time with the sensors that come with it. It senses walls and furniture and slows down so it doesn't strike hard. Love it!
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
Review 11 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Perfect Gift!

Customer Rating
5.0 out of 5
5.0
Posted by: trailton
from Chicago
on 01/16/2012
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Picks up tons of junk even after you may have just vacuumed!
What's not so great: Nothing.
I bought this item for my husband for Christmas and to replace an older model he had years ago. I never saw the old one or how it worked, but he said this one does a much better job, is not as easily confused, and is much quieter when operating. We can watch tv while our little guy does his job. I had dreamed that the roomba would have been able to fit under the couch to eat up the dust bunnies under there, but he is much bigger than I anticipated! That is not a bad thing though. I find it to be sturdy and I am not so scared that it is going to be broken easily.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 12 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Great vacuum for quick jobs.

Customer Rating
4.0 out of 5
4.0
Posted by: Aldsjkfownnsdflkwjro
from MD
on 01/16/2012
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Convenience
These are not primary vacuums for deep carpet. They are perfect for hardwood. They are also great for under the bed and under the tables. I just hope it lasts.
I would recommend this to a friend!
+3points
3out of 3found this review helpful.
Review 13 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Just the worst

Customer Rating
1.0 out of 5
1.0
Posted by: srh545
from Warrensville Heights, Ohio
on 12/30/2011
What's great about it: Friends ooh and awe over it.
What's not so great: Everything else.
To say it sucks would be a compliment. Anything short of an empty room with four straight walls and the unit will run into major issues. Do not waste your money! Get a good vacuum and save yourself some hassle.
No, I would not recommend this to a friend.
-7points
5out of 17found this review helpful.
Review 14 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Great product!

Customer Rating
5.0 out of 5
5.0
Posted by: Crees
from San Antonio, TX
on 12/27/2011
Value for Price
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: Does what it is supposed to.
What's not so great: No complaints so far.
I got the Roomba as a wedding present and it is awesome! It gets the corners and near the base boards. I am looking at buying the one that mops and hoping they make one that does laundry.
I use it daily and have seen a huge difference in my house, specially in the areas where I have dark wood floors.
I would recommend this to a friend!
+6points
6out of 6found this review helpful.
Review 15 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

ok but not what I expected

Customer Rating
3.0 out of 5
3.0
Posted by: Macrrt
from Holday, FL
on 12/12/2011
What's great about it: cleans superficially
What's not so great: you have to babysit it.
first let me say, of all the many reviews they state it's great.
Especially if you have a clean floors to start it off with.
Well... I put in brand new carpeting.. what can be cleaner than
that. I used the roomba and thought.. "WOW how easy that is it filled it's cup with cat hair and dirt I'm free of constant vacuuming". As a test
I did an immediate follow up with my powerful upright
vacuum.. my large vacuum picked up an entire bag-less bin full of hair and dirt the roomba did not. ( sorry it was so dirty, my fault since we just moved into the home, and I must admit some of the contracted work could have caused this extra dirt moving into a new home vacuuming was last on my list but only for a week #
Remember this is on brand new carpeting and medium pad over
concrete floor # concrete floor was mopped down before installation)
My home is not dirty.. though I do have cats, and one other older adult that lives in the home. we eat mostly in the den. have company rarely,
and NO children.. they and the grandchildren all live in CA opposite side of the country. So for one: use it "I guess" inbetween those times you want to really clean you carpets. it does get stuck and runs into the next room before it cleans one room first. With a very open floor plan, you must use the invisi walls that come with it. In other rooms if you can just close the door., This said: running it on a schedule would be impossible. it does get stuck and often. and as one reviewer noted goes right back to where it got stuck.. very frustrating. I basically have no time to babysit a product, so I clean my carpets et. al. with my house large vacuum, and then I "know" I have a clean house.
for superficial cleaning this does do the job. that's NOT good enough
for me. We keep a spotless home at all times. I'm aware we have
dust from the sand as we live just down the street from the Gulf of MX.
so that does create more dust than usual, however, no more than when I live on a gravel road in MO. So all things considered.. it's been parked for over 2 weeks now.. no time to babysit this product. 10 times faster to use the house vacuum even if I have to move furniture. ok.. I'll give it this.. is cleans under the bed lol well that's too much money for cleaning that one spot. so buy it as you think how it will work for you.
No, I would not recommend this to a friend.
+5points
10out of 15found this review helpful.
Review 16 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Awesome solution for a busy home

Customer Rating
5.0 out of 5
5.0
Posted by: bmay20
from Augusta, Georgia
on 10/26/2011
Value for Price
5.0 out of 5
5.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
What's great about it: increases quality time with the family
What's not so great: wish it could make around the whole house in one charge, no biggy
Wonderful solution for the busy family. We have two dogs and had to vaccum once a day. We haven't gotten the old vaccum out in weeks!!! This robot is not perfect but if you find that 1/3 of your life is spent behind the vaccum the Roomba can help. As for operation, you can set it to run while you are gone or you can start it when you go to bed like we do. As for the cleaning, I have read a few people that say it is a big deal. We clean the brushes and clean the storage compartment every two or three operations. We will probably purchase another one for the upstairs.
I would recommend this to a friend!
+19points
19out of 19found this review helpful.
Review 17 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

love it!!

Customer Rating
5.0 out of 5
5.0
Posted by: lovinmyroomba
from WI
on 08/24/2011
Value for Price
3.0 out of 5
3.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
What's great about it: runs on a schedule when I'm not home
What's not so great: price - it would be nice if it were a litte more affordable; then I'd get a second one for the basement play area!
This product is great. I cannot believe how much dog hair the roomba gets every day. I love that I can simply schedule a time, and the roomba vaccums; all I have to do is empty the dust bin every night & clean brushes (picks up a lot of dog har - simply run the brush through the cleaning tool and you're done!)
I would recommend this to a friend!
+16points
16out of 16found this review helpful.
Review 18 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Amazingly good device, but not perfect

Customer Rating
5.0 out of 5
5.0
Posted by: onethreeone
from Minneapolis, MN
on 08/18/2011
Value for Price
5.0 out of 5
5.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
What's great about it: Gets the job done automatically
What's not so great: Can't forget about it, needs daily maintenance
We have two dogs and hardwood floors, so our weekly vacuuming was just not cutting it. We decided to try the Roomba, and it has had an amazing impact on the floors' cleanliness.
It isn't perfect, as we often have to clean it mid-vacuum due to all the dog hair wrapped around the brushes, but even two quick Roomba cleanings are far less effort than manual vacuumings.
I would recommend this to a friend!
+10points
10out of 10found this review helpful.
Review 19 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Great for supplemental cleaning

Customer Rating
4.0 out of 5
4.0
Posted by: whitman05
from Seattle, WA
on 08/17/2011
Value for Price
3.0 out of 5
3.0
Quality
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
4.0 out of 5
4.0
I own a husky/shepherd mix, and there's always hair everywhere, no matter how much time I spend vacuuming. So for people with pets, who just can't keep up with the hair on their own, a Roomba is a lifesaver.
You'll need own another vacuum, because the Roomba just doesn't offer any deep cleaning. But, now I only vacuum about once a week or so and let the Roomba do the rest.
It would be nice if it was capable of holding more, and didn't have to be cleaned each time. I find that the Roomba often fills up before it runs out of battery or finishes cleaning my 600 sq ft apartment, but that could be blamed on the dog hair more than anything else.
The only other beef I have is that the Roomba's docking capability is inconsistent at best. If it's full I prefer that it stop vacuuming and return to base, instead of die under my bed waiting for rescue. I usually run it when I'm out, and when I get back I almost always have to do a search and rescue. Again, this is most commonly a result of it being full rather than the battery dying.
All in all, the Roomba creates far less work for myself. That's why I bought it, and it's been very effective in that regard, so I'm satisfied. It definitely has flaws and room for improvement, but the good outweighs the bad.
I would recommend this to a friend!
+12points
12out of 12found this review helpful.
Review 20 for iRobot Roomba 560 Vacuum Cleaning Robot - Black/Silver

Never knew how dirty our floors were

Customer Rating
4.0 out of 5
4.0
Posted by: pamull
from Blaine, WA
on 08/10/2011
Value for Price
4.0 out of 5
4.0
Quality
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
4.0 out of 5
4.0
What's great about it: Really picks up dirt and pet hair
What's not so great: Dirt compartment could be bigger
I have only used our new Roomba (which we have named Rhonda) a few times, but so far it's great. It really picks up dirt and pet hair, and the battery lasts more than an hour and a half. My only complaint is that the dirt compartment is comparatively small so it fills up fast - I can't just leave it to run out the battery because it gets full before the battery runs out.
I would recommend this to a friend!
+9points
9out of 9found this review helpful.
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