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Customer Reviews for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
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HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
Model: M1522NF
SKU: 8746182
UPC: 883585238880
With printing, scanning, copying and fax capability, this multifunction printer makes it easy to stay on top of office productivity. 10/100 Mbps Ethernet connectivity lets you connect and share the printer on a home or office network. This model meets our Professional Series criteria Shop all products in our Small Business Center
Average Customer Rating:
2.8
out of 5
(10 Reviews) 10
Rating Snapshot 10 reviews
5 stars
4
4 stars
0
3 stars
0
2 stars
2
1 star
4
40% of customers would recommend this product to a friend
(
4 out of
10)
Customer Reviews for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
Review 1 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
Dead 1 1/2 Years After Purchase
Customer Rating
1.0
Posted by: Holly2001
from Chicago, IL
on 02/08/2010
Value for Price
1.0
Print quality
3.0
Features
3.0
Speed
3.0
I started having problems with this model within a year and a half of ownership. First, the device would drop connection with my computer whenever I would shut down and restart. I had to shut the printer off and turn it back on to get it to connect. Then, it started doing that during my working session. At that point, turning it off and on no longer worked.
The problem expanded and I lost the ability to scan, fax and copy. Then came the scanner error. I took it in for repairs (I didn't have a warranty) and was told it would cost about $350 to fix it - I bought this model "on sale" for $325. The person at the repair shop told me that there were 3 other m1522nf model devices had come in THAT WEEK. I looked up this model online and found several posts from others who have had similar problems. I wish I had done my research beforehand. Please save your money - this device is a lemon.
The problem expanded and I lost the ability to scan, fax and copy. Then came the scanner error. I took it in for repairs (I didn't have a warranty) and was told it would cost about $350 to fix it - I bought this model "on sale" for $325. The person at the repair shop told me that there were 3 other m1522nf model devices had come in THAT WEEK. I looked up this model online and found several posts from others who have had similar problems. I wish I had done my research beforehand. Please save your money - this device is a lemon.
What's great about it: Nice output and functionality - WHEN IT WORKED
What's not so great: It will cost more to fix it than it did to buy it
No, I would not recommend this to a friend.
+1point
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Review 2 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
This unit is unreliable
Customer Rating
1.0
I bought one of these in February 2009, by March HP had sent me a replacement - fax did not work, started having trouble again in Jan 2010 - would not turn on. Called customer service, absolutely no help in finding the problem but we can send you another unit. Oh. its out of warranty, so there will be a charge of $179. No thanks - I'll buy a Canon which I did about the same price as the replacement.
What's great about it: When it worked it was fast with good copies
What's not so great: Reliability, fax
No, I would not recommend this to a friend.
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Review 3 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
Very Pleased with printer
Customer Rating
5.0
Value for Price
5.0
Print quality
5.0
Features
5.0
Speed
5.0
My son has a business and has had this printer for about 2 years with no problems. I also do work for him and invested in this printer when I needed a laser printer and I am very impressed with the quality of printing and faxing. I also duplex forms and I like the ease of doing this function. I followed the disc completely during the installation and have had no problems in windows xp.
What's great about it: Was very easy to set up and have received many discounts on price match
What's not so great: I did have to change Printer Control Logic (PCL) for printing some forms from internet
I would recommend this to a friend!
0points
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Review 4 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
great whie it lasted
Customer Rating
2.0
Value for Price
1.0
Print quality
5.0
Features
5.0
Speed
4.0
it died after 8 months and HP wanted to fix it for the price of the fax machine.
What's great about it: it worked well and fast....
What's not so great: died after 18 months and we didnt buy the warranty
No, I would not recommend this to a friend.
0points
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Review 5 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
Great Start, Horrible Finish
Customer Rating
1.0
Value for Price
1.0
Print quality
5.0
Features
4.0
Speed
4.0
When I first installed this all-in-one, it was the answer to my many needs. It was quick, worked effeciently and was easy to use.
About six months in, I started getting software issues with the underlying software (HP Toolbox FX). It has rendered the product unusable. The scanner stopped working. The unit freezes up and you have to constantly turn it on and off to restart it. Sometimes, it just turns itself off!
HP tech support has not been able to fix it despite several calls and hours and hours of frustration.
If you are considering buying this model, please search the Internet and you will see this is not a limited problem. I have five HP printers in my home and literally hundreds in the businesses I own and this is by far thje worst printer I have ever owned. Given its price and complete lack of support from HP, I can't imagine buying HP in the future.
What's great about it: When it works, it really is a fantastic product.
What's not so great: The software renders the product useless.
No, I would not recommend this to a friend.
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Review 6 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
Not so much
Customer Rating
1.0
Value for Price
1.0
Print quality
4.0
Features
3.0
Speed
2.0
This machine was great for the first 2 yrs then it just pretty much craped out on us with no support from HP, unless I want to par big $$$. I did my research, read the reviews thought it was a good investment until now. We do about 1,500 copies and about the same for faxes. per month.
So now its off to find a new machine.
So now its off to find a new machine.
What's great about it: all in one unit
What's not so great: Failed after 2 yrs use
No, I would not recommend this to a friend.
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Review 7 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
Works Fine
Customer Rating
5.0
Posted by: Bopeep
from Minneapolis, MN
on 05/01/2009
Value for Price
5.0
Print quality
5.0
Features
5.0
Speed
5.0
Everything works well, but I did have a few issues receiving faxes. Most of the problems seemed to be related to the presence of my answering machine base station attached to the phone port. The fax wouldn't pick up in TAM mode even though I had left a 4 second gap on my answer so the tone would trigger the pickup. HP said I need to have the "Rings to answer" set to two more than my answering machine, but that still failed. I ended up using the "Distinctive Ring" feature in Fax Receive Setup...After I had added the feature to my phone line through Charter Cable. Now it picks up on the first Double Ring without any problems.
What's great about it: Good Laser Printer
What's not so great: No Issues
I would recommend this to a friend!
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Review 8 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
Not Recommended
Customer Rating
2.0
Value for Price
1.0
Print quality
5.0
Features
2.0
Speed
5.0
I returned my first one after multiple attempts to install it. Second one was as difficult but found a HP site to download special drivers. That helped. Plan on 2+ hours to download drivers and install printer. The printer finally fully installed on the third attempt. When I turned it on several days later, an error message appeared stating printer was not installed and it wasn't. Had to go through the install process again. Few days later the printer refused to print unless it was turned off and back on. Called HP and worked with them over the phone for an hour or so. No noticeable improvement plus the FAX componet had to be reinstalled.
When it works, print was clear and sharp. Speed was fast. I rate it poor to fair considering the time it takes to install the printer and that it randomly refuses to print although the information window says "Ready."
My instinct is that the pritner does not work with XP Professional.
What's great about it: It does print fast
What's not so great: Very difficult to install. It has a mind of its own
No, I would not recommend this to a friend.
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Review 9 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
HP quality
Customer Rating
5.0
Posted by: Anonymous
from Lake Orion, MI
on 07/13/2008
This is a great machine, I bought it for my wife as her old one died, it was a canon MF390 and was a boat anchor. It is worth the money as it is designed for business, most of the all-in-ones out there aren't designed to handle a lot of use; and many people don't understand why some (like this one) are a bit expensive. Well the reason is that they are built better and aren't for the casual user; these products are for people that are going to use them daily.
What's great about it: Great Product as all HP business class are
What's not so great: None
I would recommend this to a friend!
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Review 10 for HP Black-and-White Laser Printer/ Copier/ Scanner/ Fax
1522nf Must Buy
Customer Rating
5.0
Posted by: funmaxus
from Winston-Salem, NC
on 06/23/2008
I recently purchased a Brother MFC 7820n, based on price as it was too good of a deal to pass up. I was painfully reminded why I purchase HP printer products as the Brother product was difficult to install and lasted only one month! I have since purchased the HP M1522nf and could not be more pleased. The installation and set up was infinitely better and extremely easy. Presently, I’m using an Arris cable modem supplied from Time Warner, Netgear’s Rangemax, wireless router. My office: One desktop HP Pavillion running XP, One HP Pavillion laptop with XP and one Compaq laptop running Vista. Recommendation: The HP M1522nf is a must buy.
What's great about it: Easy install
What's not so great: Haven't found any
I would recommend this to a friend!
0points
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