Reviews Home > Home & Appliances > Washers & Dryers > Washers

Top Rated Product

Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Model number: WF448AAP | SKU: 8769399

Wash more clothes at once with this high-efficiency washer. The delay-start function will start a load at the time you designate, freeing up your schedule to do other tasks.Learn more about our Appliance Selection, Delivery and Installation Services. Selection Delivery Installation

Average Customer Rating:

4.5 out of 5

12 of 13 (92%) customers would recommend this product to a friend.

Customer Reviews for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Review 1 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

Best Purchase Ever 01/02/2009
By JodyG from CA

Value for Price

5.0 5

Quality

5.0 5

Features

5.0 5

Performance

5.0 5

What's great about it: Everything
What's not so great: Nothing

"The Price was great, I was able to get the washer and dryer with no charge for the pedestals. The salesman also took some additonal dollars off my purchase. I did a lot of reading online before making a decision on which brand to purchase. I liked the fact that Samsung had the largest capacity steam washers and dryers and size was important to me. The reviews on this site just made my decision a little easier. My local Best Buy stores did not have the washer and dryer in stock so I bought them from the internet photos only. I was a bit apprehensive, but they are great. Not only are they a beautiful set, but they work superbly. I have tried every cycle, including steam and sanitize and they are all great. This set replaced a Maytag HE front loading set, because I wanted the steam function and the pedastals. My old set wouldn't fit under existing cabinets in my laundry room with the pedastals. Having a bad back, I could no longer bend to get the laundry from the low vantage point without pedestals. I do not recommend getting these without the pedestals. You will be disappointed in the long run. Wait till they have the free pedestal offer to buy. It's a savings of over $500. Delivery was prompt, effecient, and friendly. The installers even gave me time to mop my floor under the old appliances before bringing in the new ones. They are a bit pricey but when compared to some of the other brands without the capacity and features, it is a good price. Wouldn't hesitate to buy Samsung again."

Would you recommend this product to a friend?: Yes

Share this Review:

Review 2 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

I am so happy! 12/07/2008
By demonreader from Houston, TX

Value for Price

5.0 5

Quality

5.0 5

Features

5.0 5

Performance

5.0 5

What's great about it: Everything seems to be just, or better than, advertised and reviewed.
What's not so great: Nothing yet.

"I have had this washer, the matching dryer, and two pedestals for about two weeks. Everything went smoothly, from time of purchase, through delivery, and catching up with a couple of weeks of accumulated laundry. I tried to be very careful, reading reviews of many machines, and think that, while maybe I would have been just as happy with some of the others, these machines are fantastic! I haven't used all of the features yet, I am still being very entertained with being able to wash more and get it all done better and faster. I've even washed every blanket and comforter in the house. I replaced a 20 year old Kenmore pair that finally had both broken at the same time. What a marvelous change. I can't believe how much cleaner my end product is. I guess that we have been wearing slightly unclean clothes for a while. I have been keeping the detergent drawer a bit ajar, just in response to some of the suggestions that others gave about freshness. I also put a folded dishtowel inside the door so that it stays a bit open as well. Better safe than sorry, I guess. Silly as I thought it sounded in other reviews, I even enjoy the little song at the end of a cycle. I know, I should get a life, but in the life I have, I am actually having fun with a washer/dryer. There are now clothes that I used to hang to dry, that I let go through the dryer. My husband's wrinkle free cotton shirts actually come out wrinkle free! Since I don't iron, that is a very good thing. Some people complained about the extra length of time for a cycle. Since I can do more at once, that seems to be a non issue. Some people complained about it not putting enough water in, so that the clothes still had soap in them. I think that they are probably not following the directions on the HE detergent and machine. I have washed and washed and washed, and have not ever had that problem You really only need a tiny bit of that detergent. In some cases, more is simply not better. I have washed delicates, towels, blankets, jeans, everything. I have been keeping the books on top of the machines so that I can make sure that I am using the suggested cycles, etc. and it has all been perfect. My machines are on the ground floor, on tile on the concrete slab. Noise has not been a problem. I have had full loads of towels go to spin, and not even noticed, from 20 to 25 feet away through an open door. I never, or rarely ever, write reviews, and this one was a must. If you are on the fence, buy these machines."

Would you recommend this product to a friend?: Yes

Share this Review:

Review 3 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

great washer and dryer!!! Completely satisfied! 11/30/2008
By gonzalez from virginia beach, VA

Value for Price

5.0 5

Quality

5.0 5

Features

5.0 5

Performance

5.0 5

What's great about it: great style and looks, cleans great, very easy to use, and very quiet
What's not so great: the unit is very heavy so second floor delivery was a challenge for the delivery guys!

"this washer with pedestal was a great investment! have had the washer for about six months now and we absolutely have no complaints about it! we were one of the first to buy this product when it first came out so we were reluctant but thanks to Zack, Best Buy, he definitely steered us the right way. We are 100% satisfied with this washer/dryer combo. get the matching pedestals...they definitely help save your back!!!"

Would you recommend this product to a friend?: Yes

Share this Review:

Review 4 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

Upgrade from old washer & dryer 11/08/2008
By MarianneP from Dallas, TX

Value for Price

5.0 5

Quality

5.0 5

Features

5.0 5

Performance

5.0 5

What's great about it: Cleaning ability. Choices of cycles/functions. Appearance.
What's not so great: Nothing major.

"The Samsung Front Loading Washer and dryer with optional drawer stands were purchased three months ago. Our 35 yr. old machine finally gave up. For a replacement, I checked various online reviews and decided on Samsung machines based on energy efficiency, product reliability and cleaning ability. We went for the platinum finish and it is just beautiful. The laundry room never looked so good. The top is stainless steel and a little fragile and easily scratched, so take care with rough objects. I'm also glad to have the storage drawers below. They hold dog toys, a small waste basket for lint from the dryer and of course, the detergent. Someone will figure out, however, that the special HE (low sudsing) detergent's bottle recommended by Samsung only fits in the drawer lying on its side! No big deal. We were shocked to see our clothes visibly whiter after one washing. Some cycles are lengthy, but this can be adjusted to a "quick wash" if desired. A read-out states the time left and where the cycle function is at that moment. The powerful motor spins items quite dry on normal settings. Machine drying doesn't take very long even with heavy towels. The units also play a happy tune while turning off and on. Kinda funny. They seem to have thought of everything. Best Buy offered the most competitive prices. However, the special finish had to be ordered with a 3 week wait. Worth it!"

Would you recommend this product to a friend?: Yes

Share this Review:

Review 5 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

Best Service from Best Buy 11/06/2008
By Tinezza from CA

What's great about it: Very quiet and clean clothes

"I just purchased the new Samsung washer and dryer and they work great, I’m very satisfied with the products and defiantly recommend to get these appliances, clean clothes, no wrinkles, no spots and most importantly no noise when operates .One word of advise before you spend your money, make sure to buy from a store that could provide what you pay for –the worst experience of my life on buying appliances was with SEARS, it took them 5 weeks of lies after lies from different managers on delivering the items, I got rescheduled 14 times for delivery date until my sister in law told me how great her experience was with Best Buy, I have decided to give them a try and I was impressed with the service ,knowledge and overall I have purchased my appliances the same day and got them delivered within 24 hours .If you are looking for the best go to Best Buy and get your appliances ,you will get what you pay for ."

Would you recommend this product to a friend?: Yes

Share this Review:

Review 6 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

4.0 5

Quiet Washer 10/24/2008
By Anonymous Reviewer from Charlotte, NC

Value for Price

3.0 5

Quality

4.0 5

Features

5.0 5

Performance

4.0 5

What's great about it: Very quiet, doesn't vibrate, large loads
What's not so great: smell, expensive

"Overall I really like this washing machine. There are many different settings, including hand wash. The capacity is great, since there are seven of us we do a lot of laundry. I have the machine on hard wood floors and we have no problem with vibration or noise. The only complaint I have at this point is that the laundry doesn't always smell clean, even when using fabric softener. I have adjusted the load size and that seems to help."

Would you recommend this product to a friend?: Yes

Share this Review:

Review 7 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

Great Laundry 09/22/2008
By 1batman from California

Value for Price

5.0 5

Quality

5.0 5

Features

5.0 5

Performance

5.0 5

What's great about it: Quiet, Many Cycles, Washes King Blankets,
What's not so great: Price, and my wife now thinks I can do laundry

"I do not enjoy laundy, but can now tolerate it. You really can't help but say, "what a good investment" since we do a load a day."

Would you recommend this product to a friend?: Yes

Share this Review:

Review 8 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

Love it!!! 09/19/2008
By shopper22 from St. louis, MO

Value for Price

5.0 5

Quality

5.0 5

Features

5.0 5

Performance

5.0 5

What's great about it: Quiet, huge capacity
What's not so great: Very Very Large

"Love them!!! They hold double my regular loads!! They use such a little bit of water, but the laundry comes out clean. My husband's and son's funky sweaty stuff comes out smelliing great. They are very quiet and I love the multitude of options (wool cycle, bedding, sanitize, even hand wash!!) The only bad thing is they are soooo much bigger than ordinary washers/dryers. Be sure to measure (my laundry room room is a lot smaller). Do not worry - buy this pair. They are wonderful!!!"

Would you recommend this product to a friend?: Yes

1 of 1 people found this review helpful.

Share this Review:

Review 9 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

4.0 5

pretty good 09/02/2008
By 1horse from tn

Value for Price

3.0 5

Quality

4.0 5

Features

5.0 5

Performance

3.0 5

What's great about it: good looks, easy to program, very Quiet
What's not so great: heavy,

"5 loads so far. nice looking concerned about how well it cleans against a top loading..jurys still out. easy to use and will steam. Oh so very Quiet(next to baby's room)"

Would you recommend this product to a friend?: Yes

0 of 1 people found this review helpful.

Share this Review:

Review 10 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

1.0 5

A NEW EXPRIENCE 08/21/2008
By GRANT123 from ARIZONA

What's great about it: VERY QUIET
What's not so great: DOES NOT COMPARE

"THE MACHINE OVERALL IS OK AFTER HAVING THE KENMORE HE5T IN MY HOME THERE IS NO COMPARISON. VERY NICE SALESPERSON HELPED ME OUT WITH THE PURCHASE. THE MACHINE HAS VERY NICE FEATURES BUT THE SILVER CARE CAUSED MY SEPTIC TANK TO OVER FLOW WASHING ABILITIES WERENT AS GREAT AS THE HE5T FROM KENMORE HAVING BOTH UNITS IN MY HOME THE 5T WAS A LOT MORE FRIENDLY TO USE QUIETER AND LEFT CLOTHES AND WASHED MY CLOTHES SPOTLESS"

Would you recommend this product to a friend?: No

1 of 6 people found this review helpful.

Share this Review:

Review 11 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

So Far Sooo Great! 08/17/2008
By WillV from Vancouver, WA

What's great about it: Super Quiet
What's not so great: Super Heavy -

"I've only had this unit for a short time. I never knew a washing machine could have so many bells & whistles. Very easy to use, unbelievably quiet even in my upstairs laundry room. Very Happy with this purchase so far, but do yourself a big favor and pay to have Best Buy deliver and set it up. This machine weighs nearly 250 Lbs. and I'm telling you it was not easy for two pretty strong guys to wrestle this thing upstairs and set it up! Trust me the $70 delivery and set up fee would be well worth it, especially if your going upstairs with it!"

Would you recommend this product to a friend?: Yes

1 of 1 people found this review helpful.

Share this Review:

Review 12 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

Wash Time 08/09/2008
By Pugi from Little Elm, TX

What's great about it: Everything
What's not so great: None so far...

"We purchased the set and love them. It is so quiet. It's large enough for washing huge loads, or even an extremely small load. Either way it knows just the right amount of water to put in with the load based on it's load sensing ability. It even has a light to let you see what you're pulling out. Talk about style..."

Would you recommend this product to a friend?: Yes

Share this Review:

Review 13 for Samsung 4.5 Cu. Ft. 14-Cycle Steam Washer - Platinum Stainless

Customer Rating

5.0 5

BWPE 06/24/2008
By kgsved from CLT, NC

What's great about it: BIG, STEAM, VIBRATION FREE, SILVER CLEAN
What's not so great: BIG WASHER

"This washer and dryer combo are fantastic for upper floor bedrooms with w/d room. The washer doesn't vibrate with the Samsung VRT and I really wanted a steam washer too so I was glad I waited since prior to this only LG and Whirlpool Duet had that feature that I know about... The Silver ion technology keeps "fungus amongus" smells down from the dark towels without using bleach or much soap. The extra hot feature really gets out sweat stains and can even get old spots clean, esp. on white clothes... I am very pleased so far and we again got a match price discount for 400 dollars or 200 for the washer and dryer each. The stands were a little expensive but we wanted the extra height to decrease bending over too much..."

Would you recommend this product to a friend?: Yes

4 of 4 people found this review helpful.

Share this Review: