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Customer Reviews for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
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Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Model: DV448AEW
SKU: 8769549
UPC: 036725575301
This dryer features Steam Refresh and Steam Wrinkle care options that use the power of steam to quickly remove odors and wrinkles from your clothes. Have questions about this product?Ask Mr. Samsung, fellow shoppers and Best Buy staff. Share your answers.
Average Customer Rating:
4.2
out of 5
(9 Reviews) 9
Rating Snapshot 9 reviews
5 stars
7
4 stars
0
3 stars
0
2 stars
1
1 star
1
78% of customers would recommend this product to a friend
(
7 out of
9)
Customer Reviews for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Review 1 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Excellent dryer
Customer Rating
5.0
Posted by: lizardmom
from New Bern NC
on 06/12/2010
I've had the dryer less than 2 months, but it is the best dryer that I have ever purchased. I like its large capacity and appreciate the fact that most of the settings are for sensor drying instead of timed. So far, the items have been dry when the machine said they were. I have also used the shoe drying rack, which worked well. I've never before had a dryer with the steam feature, which is, in my opinion, worth the extra cost. So far, so good.
What's great about it: capacity, steam feature
What's not so great: the bells and tunes that accompany every change of setting
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 2 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Buy with care
Customer Rating
2.0
Posted by: IW
from Richmond
on 01/13/2010
Value for Price
2.0
Quality
1.0
Features
3.0
Performance
1.0
This is our first Samsung home product, apart from TVs. After 6 weeks it started to make very loud noises. Five weeks later the service technician booked through the Samsung site arrived and fixed it. The problem was the tumbler bearing had run out and had to be replaced - an expensive repair if we had had to pay for it. Now it seems ok. According to the service guy these machines will not tolerate any sort of small metal objects being in the dryer - coins, nails etc. They will destroy the machine. That seems to be a weak point. By the way, I tried to write a review on the machine on the Samsung site but it was rejected, and I quote, "We do not accept negative reviews on this site, please re-write or remove your review." Well free speech is not the same to all people it seems. So I would not be surprised if this review was rejected as well.
What's great about it: Clear functions easy to control, big capacity
What's not so great: Small coins left in pockets will cause major damage, not reliable operatively
No, I would not recommend this to a friend.
+5points
5out of 5found this review helpful.
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Review 3 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
It does everything it is supposed to
Customer Rating
5.0
Posted by: Lucero
from Virginia Beach
on 06/18/2009
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
I recommend you pay bestbuy to get the dryer set up if you are also getting the pedestal.
What's great about it: quite
What's not so great: a pain to set up on a pedestal
I would recommend this to a friend!
-1point
0out of 1found this review helpful.
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Review 4 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Excellent dryer - strongly recommend
Customer Rating
5.0
Posted by: Vickie48
from Landenberg, PA
on 04/26/2009
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
We purchased the Samsung washer and dryer with pedestals after a 6 month search through as many reviews as we could find. We selected the Samsung and made our purchase in February 2009; we have been extremely pleased since then. The dryer is extremely quiet; we can't hear the dryer running even when we're standing in the kitchen which is next to the laundry room. There are enough settings to meet any need and the steam option is great for taking the wrinkles out of the clothes we let sit in the dryer overnight. Capacity is great, we've cut the number of loads both washed and dried in half as compated to our older machines. We used to take comforters to the laundromat for washing and drying, now we can do them at home. We strongly recommend the Samsung front load washer and matching dryer. Best Buy delivered and set up the new machines, then removed the older ones; work they did was excellent and they arrived exaclty according to schedule.
What's great about it: Quiet, variety of dryer selections
What's not so great: Nothing
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 5 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Fantastic Dryer
Customer Rating
5.0
Posted by: WolfCamp
from Ontario, Oregon
on 01/22/2009
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Awesome dryer. We love the capacity and capability of this dryer. Clothing is completely dried and much less wrinkled then from a traditional style dryer.
What's great about it: Everything
What's not so great: Nothing so far
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 6 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
unusale stacked
Customer Rating
1.0
Posted by: washerlady
from Chicago, IL
on 12/23/2008
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
5.0
When stacked, the window that shows the cycle information is above and behind the round control knob, so you would need a ladder to see the information unless you are at least 7 feet tall. Do not get if you are stacking..BIG STACKING DESIGN PROBLEM. I HAVE NOT BEEN ABLE TO USE THE STEAM OR ANY SPECIAL FEATURES DUE TO THIS DESIGN PROBLEM.
What's great about it: dryes well
What's not so great: unusable as stacked unit
No, I would not recommend this to a friend.
-4points
0out of 4found this review helpful.
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Review 7 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Nice peice
Customer Rating
5.0
Posted by: Moterhof2
from Ky
on 11/25/2008
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Just purchased this samsung set approx several weeks ago. Got the steam washer and steam dryer with free pedestal deal...saved approx $500 with this promotion...love it..I've washed everything in the house..the washing time is somewhat lengthy but your clothes/pillow/blankets come out smelling so clean..its unbelievable..my laundry no longer piles up cause I'm constantly pitching it into the machine to just get to use it...lol...However, as for the vibration reduction technology..well..I have my unit on the 1st floor (living space) and the washer still seems to have slight vibration with spinning only..the dryer is fine with vibration..not much of a prob...
however, this set is still quieter than my previous set and I do believe I will be able to live with it the mild noise the washer has...loving the little chime the washer and drier features...
best of all my husband even is doing laundry now and no complaining...lol..so you cant go wrong with this set...I would highly recommend....
the only drawback that I have had with the drier, is once I got it home and unpackaged , the chrome plating around the door had a bad spray job..it had a tarnished appearance...I had to make several calls to several different place to speak with someone to get this door replaced and I'm still waiting for someone to come out and check it...its been at least 2weeks now...so we'll see...I cant say much about customer support at this time....
What's great about it: easy to use, love moisture sensor, quick drying time
What's not so great: none
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 8 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Excellent Washer
Customer Rating
5.0
Posted by: MoppyO
from New Jersey
on 11/09/2008
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
After researching this topic to death, I am very happy that I selected the Samsung VRT! Worth every expensive penny! I also bought the 5 year service plan for peace of mind. We use to have the $400 washer in the basement that would walk across the floor and take the house with it! We recently made an addition to bring up the washer and dryer to the living level. We bought the set with the stacking kit. Absolutely awesome and unbelievably quiet! Love all the features. Have been using them for three months now and have no complaints. The VRT technology should be a must for all washers. I would definitely recommend!
What's great about it: Quiet, Quiet, Quiet!!!
What's not so great: The price, but is definitely worth it!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
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Review 9 for Samsung 7.4 Cu. Ft. 11-Cycle Super Capacity Electric Steam Dryer - White
Great Product
Customer Rating
5.0
Posted by: Powercruzr
from WA
on 08/06/2008
Once you enter into the jungle of washers and dryers’ picking one out that fits all your needs plus is reliable and "affordable" is not easy. Our search included all the major brands. We opted for getting the most reliable one that did everything we wanted and bit the bullet as far as price was concerned - it is competitive to the other upper end products but it is still an expensive (but worth it) purchase.
The Samsung really hits 5 stars in regards to easy & intuitive controls, quiet operation and feature rich design. It gives you a feeling of quality in how it looks works and operates (right down to the cute chime signals). Clothes come out dry and smelling fresh. We also bought the matching Washer. They work great together. We purchased the pedestals which give great storage space (of note - they are much sturdier than the LG stands and attach more securely). So far we are more than pleased with the purchase.
We received great assistance from our local Best Buy & they also did an excellent job with delivery and setup. Highly recommend the Samsung product.
What's great about it: Quiet operation, excellent drying time, ease of operation, steam refresh, great looks
What's not so great: None so far
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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