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Customer Reviews for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Electric Dryer - Tango Red
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Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Electric Dryer - Tango Red
Model: DV328AER
SKU: 8850656
UPC: 036725536562
Think of the built-in moisture sensor on this dryer as insurance that when you pull a pair of jeans out at the end of a cycle the pockets will be dry. The spacious 7.3 cu. ft. capacity easily takes on large loads or bulky items such as comforters and quilts. Have questions about this product?Ask Mr. Samsung, fellow shoppers and Best Buy staff. Share your answers.
Average Customer Rating:
4.0
out of 5
(5 Reviews) 5
Rating Snapshot 5 reviews
5 stars
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1
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80% of customers would recommend this product to a friend
(
4 out of
5)
Customer Reviews for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Electric Dryer - Tango Red
Review 1 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Electric Dryer - Tango Red
warning on warranty work through Samsung
Customer Rating
4.0
Posted by: Jennifer4197
from North Dakota
on 07/09/2010
Iam completely satisfied my Samsung DV328AEW electric dryer. I am not on the other hand pleased with the run around that I am receiving from Samsung on obtaining a warranty repair. To have service covered under your warranty you are required to contact Samsung, who attempts to troubleshoot with you over the phone. They ask for the display message (in my case was hE) which the customer service person stated was the heating element and they would contact an authorized repair person and schedule service for me ASAP. I called on a monday, service was not available until friday. The repair person showed up and asked me what was wrong with the dryer. Samsung did not let the repair company know that the heating element was out, therefore he did not have the correct parts and had to order them, it is now the following friday, and I still do not have a dryer. UPS delivered a box to my home today, so I called Samsung again to schedule service, and they stated that I have to wait unitl I have all FIVE packages that were ordered before they would schedule service for me again.!! I have have never been given the runaround like this before. In the past I have always had appliances that I could just call my local appliance repair man, and he was always able to do warrantly work. SAMSUNG is a different story. Perhaps I should have paid the $199 for the BlackTie geek squad warranty, but I guess I was not expecting my $900 dryer to be broken within the first year.
What's great about it: It's an awesome dryer....can't wait for it to be fixed..
What's not so great: obtaining warranty work from Samsung
I would recommend this to a friend!
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Review 2 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Electric Dryer - Tango Red
Worth it after all!
Customer Rating
5.0
Posted by: Doug123
from Cleveland, OH
on 06/11/2009
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
I was hesitant to buy this at the big price considering others much cheaper. My wife wanted to get the one that matched the washer she chose, though. And I am glad I did. It is beautiful, FAST and is very quiet. Right up until the cycle ends at you hear the tinkle. I need to find a way to turn that off.
What's great about it: It is quiet, large, and beautiful
What's not so great: the tinkle sound at the end of a cycle
I would recommend this to a friend!
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Review 3 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Electric Dryer - Tango Red
Beautiful!!!
Customer Rating
5.0
Posted by: Zoolander
from Milton, Fl.
on 02/21/2009
Value for Price
4.0
Quality
5.0
Features
5.0
Performance
5.0
Beautiful machine!!! Looks great stacked on top of the matching washer!!! And best of all, IT DRIES!!!!!
Go Samsung and Best Buy!!!
What's great about it: What's not to like!!!
What's not so great: Short people may need a step stool to reach controls when stacked on washer.
I would recommend this to a friend!
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Review 4 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Electric Dryer - Tango Red
Samsung Dryer
Customer Rating
1.0
Posted by: DianeC
from Richmond, Virginia
on 12/09/2008
Value for Price
1.0
Quality
1.0
Features
5.0
Performance
1.0
I purchased this dryer in October 2007, and 2 months before the warranty was up the thing just started going crazy, I have had an appliance repair company here 5 times so far and now I am hoping to get an exchange, Dryer would not heat on sensor, then wouldnt heat on manual, now the whole thing is just froze up and will not start. I do not recommend this dryer for anything other than its looks, Its alot of money to still have to run to the laundrymat.
What's great about it: The color, and the look are beautiful
What's not so great: The sensors, will not heat, and now the buttons are stuck and will not start.
No, I would not recommend this to a friend.
+2points
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Review 5 for Samsung 7.3 Cu. Ft. 9-Cycle Super Capacity Electric Dryer - Tango Red
LAUNDRY ROOM BLING
Customer Rating
5.0
Posted by: Anonymous
from Columbia, MO
on 10/13/2008
Value for Price
5.0
Quality
5.0
Features
4.0
Performance
5.0
great dryer.....bought the matching washer and pedistals. Definately some laundry room bling bling. Very quiet, no vibration, efficient.
What's great about it: super quiet, many drying features
What's not so great: its big........
I would recommend this to a friend!
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