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Customer Reviews for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
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Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Model: GI5FSAXVY
SKU: 8852583
UPC: 883049135342
The design of this French-door refrigerator puts everything within easy reach, while the Spillproof shelves prevent messes from getting out of hand. It also features a thru-the-door ice and water dispenser so you can enjoy a cold glass of water anytime.
Average Customer Rating:
3.3
out of 5
(8 Reviews) 8
Rating Snapshot 8 reviews
5 stars
3
4 stars
1
3 stars
1
2 stars
1
1 star
2
62% of customers would recommend this product to a friend
(
5 out of
8)
Customer Reviews for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Review 1 for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
fridge freezes food!
Customer Rating
2.0
Posted by: bestbestbuybuyer
from palm desert, california
on 09/11/2010
Value for Price
2.0
Quality
2.0
Features
3.0
Performance
2.0
Less than a year after buying this model I have had a problem with the fridge freezing food/drinks etc. Other reviews have reported this problem, wish I had seen them before purchasing!! No matter what you set the temperature to, the inside of the fridge is erratic and you get far different temps throughout. I have set the temp at 42 (!) and using separate thermostats have registered 25 - 40 degrees at different areas of fridge, with lettuce, sodas even jelly freezing! Calling whirlpool is a NIGHTMARE!
Also - the icemaker takes up far to much room in the fridge. If purchasing a new fridge I would look for an icemaker located in the door or freezer.
What's great about it: looks, freezer on bottom
What's not so great: poor temperature control, bad interior design.
No, I would not recommend this to a friend.
+1point
1out of 1found this review helpful.
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Review 2 for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Nice Fridge!
Customer Rating
4.0
Posted by: cpay01
from El Paso Texas
on 07/18/2010
Value for Price
4.0
Quality
4.0
Features
4.0
Performance
4.0
Overall we have been very happy with the Fridge. We have had no problems so far. The only knock I have against it is the size of the ice maker ice bin. It does not hold enough ice. We really like the layout and design. It is a very quiet fridge.
What's great about it: Design and layout.
What's not so great: Icemaker bin is too small.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
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Review 3 for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
WORST refrigerator Ever! Stay away from it !
Customer Rating
1.0
Posted by: Nancy627
from Naples,FL
on 03/31/2010
Value for Price
1.0
Quality
1.0
Features
1.0
Performance
1.0
I purchased this fridge less than 11 months ago, and in those 11 months, Whirlpool has sent someone SEVEN times to repair this fridge and it is STILL not working.
First, it froze all of my food in the fridge, even with the thermostat set at 40 degrees. In freezing everything, it caused the cans of Coke to explode which caused the glass shelf above them to shatter into 100's of tiny pieces.
Then, the freezer started getting terrible frost build up inside of it...so much so that you couldn't move the drawers inside the freezer. They said this was caused by a faulty seal on the freezer. They have tried to repair this now SIX times and it still isn't fixed.
This week, a horrific smell of rotten cheese is coming out from the back side of the fridge. Upon calling Whirlpool yet again to ask them for a replacement fridge, they refused---saying that they now have to send a DIFFERENT repair service. That they have to get a second opinion. I asked why they didn't do this after the 2nd,3rd, 4th,5th,6th or 7th repair visit---but they didn't have an explanation and refused to get someone here immediately ---saying I'd have to wait yet again for another repair service to fit me into their schedule. I will NEVER buy another Whirlpool appliance. Not only is this fridge a complete disaster but Whirlpool has the worst customer service in the United States. Best Buy really should have nothing to do with them.
First, it froze all of my food in the fridge, even with the thermostat set at 40 degrees. In freezing everything, it caused the cans of Coke to explode which caused the glass shelf above them to shatter into 100's of tiny pieces.
Then, the freezer started getting terrible frost build up inside of it...so much so that you couldn't move the drawers inside the freezer. They said this was caused by a faulty seal on the freezer. They have tried to repair this now SIX times and it still isn't fixed.
This week, a horrific smell of rotten cheese is coming out from the back side of the fridge. Upon calling Whirlpool yet again to ask them for a replacement fridge, they refused---saying that they now have to send a DIFFERENT repair service. That they have to get a second opinion. I asked why they didn't do this after the 2nd,3rd, 4th,5th,6th or 7th repair visit---but they didn't have an explanation and refused to get someone here immediately ---saying I'd have to wait yet again for another repair service to fit me into their schedule. I will NEVER buy another Whirlpool appliance. Not only is this fridge a complete disaster but Whirlpool has the worst customer service in the United States. Best Buy really should have nothing to do with them.
What's not so great: Fridge freezes food, freezer has frost build up repeatedly, now horrific odor from back of fridge
No, I would not recommend this to a friend.
+15points
15out of 15found this review helpful.
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Review 4 for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Awesome Fridge
Customer Rating
5.0
Posted by: bigmd10
from Sacramento, CA
on 11/26/2009
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Great fridge and have had no problems with it. Looks great and has a good amount of features that we wanted. Got it for a great price 1399. Only bad thing is with all these stainless fridge, plastic protective sheeting that is on it when delivered. It is under the handles and the ice dispenser. So you have to take apart the fridge when you 1st get it just to get the plastic off of it.
What's great about it: Nice design and just what we wanted
What's not so great: Plastic protective sheeting on delivery
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 5 for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
worst experience
Customer Rating
1.0
Posted by: kaz
from Lincoln, RI
on 10/29/2009
Value for Price
1.0
Quality
1.0
Features
4.0
Performance
1.0
I purchased this refrigerator 30 days ago today and to date it is still freezing everything in my frig. The refrigerator consistently registers 33 degrees although the temperature is set at 46. The Geeksquad has been out 3 times, replaced parts and now is telling me they have to contact Whirlpool in order to get further instructions on how to fix it. When I called in to the Geeksquad they also informed that it would take at least 1-2 more visits by the tech inorder for him to determine "if a replacement is needed". I do not find fault in the tech as he is working his schedule but it will be 5-6 weeks before this situation is resolved. On a new appliance, I find this "customer service" UNACCEPTABLE.
What's great about it: the ice maker
What's not so great: everything else
No, I would not recommend this to a friend.
+8points
8out of 8found this review helpful.
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Review 6 for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Pretty but stained
Customer Rating
3.0
Posted by: KatherineW
from Joliet, IL
on 07/25/2009
Value for Price
5.0
Quality
2.0
Features
5.0
Performance
5.0
I got this at a great price. Got it price matched from Lowe's price. The finish looks great, of course is hard to keep clean. But after about 4 or 5 days I noticed rust on the front. A few days before we sprayed water on the front on accident due to the cup not being fully under the water dispenser. We wiped it off but it still was streaky. We just moved in so I didn't get a chance to get some stainless cleaner so we left the streaks. Then a few days later I see rust spots all over. I rubbed he surface rust off but it is still stained with rust spots. I called best buy and they are sending us a new one in a few days. Hoping the one I had was just defective and not an issue with the model or product.
Overall nice features however, and great price.
What's great about it: looks nice, good price, keeps food cool, nice extras
What's not so great: Stained in less than a week.
I would recommend this to a friend!
0points
1out of 2found this review helpful.
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Review 7 for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
High Quality
Customer Rating
5.0
Posted by: Anonymous
from San Diego, CA
on 06/09/2009
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
Excellent fridge would not hesitate to recommend. Whirlpool has a long history of North American Mfg. and parts and repair should be easy to find. Whirlpool gold model is higher quality fit and finish than most.
What's great about it: High end finish, features and very quiet. No problems at all. Whirlpool has put lots of research and development in
What's not so great: Nothing yet. Very quiet and high grade stainless steel finish.
I would recommend this to a friend!
+1point
1out of 1found this review helpful.
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Review 8 for Whirlpool 24.9 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Monochromatic Stainless-Steel
Worth the money
Customer Rating
5.0
Posted by: Pwdr169
from Stockton,Ca
on 02/25/2009
Value for Price
5.0
Quality
5.0
Features
5.0
Performance
5.0
We first bought a LG fridge, but that didnt last long.. the fridge would stay cool...so we returned itfor this whirlpool....this fridge is awesome..
keep are food fresh and fridge stay cold, also this fridge is very quiet
and the stainless finish stands out....I would recomend this fridge to everyone....
keep are food fresh and fridge stay cold, also this fridge is very quiet
and the stainless finish stands out....I would recomend this fridge to everyone....
What's great about it: Good look, great performance,good price
What's not so great: Hard to clean
I would recommend this to a friend!
+5points
5out of 5found this review helpful.
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