Customer Reviews for Creative Zen 4GB* Portable Multimedia Player - Black
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Creative Zen 4GB* Portable Multimedia Player - Black
Model: ZEN4GBBK
SKU: 8891504
UPC: 054651143821
With a 4GB* capacity and a built-in Secure Digital media card slot for adding content, this portable media player makes it easy for you to jam to your favorite tunes and view digital photos and video on the go. The 2.5" TFT-LCD with customizable main menu allows easy media navigation.
Average Customer Rating:
4.7
out of 5
(34 Reviews) 34
Rating Snapshot 34 reviews
5 stars
27
4 stars
5
3 stars
1
2 stars
1
1 star
0
97% of customers would recommend this product to a friend
(
33 out of
34)
Customer Reviews for Creative Zen 4GB* Portable Multimedia Player - Black
Review 1 for Creative Zen 4GB* Portable Multimedia Player - Black
Very Pleased
Customer Rating
4.0
Posted by: DigitalRevolution
from San Antonio Texas
on 03/07/2009
Value for Price
4.0
Durability
4.0
Ease of Use
4.0
Features
5.0
I have the 16 Gb version, but it's all the same with the difference of the memory.
[The Name]
Ok well I do like the name, but when your looking for accessories online you'll find many other things because of it's name. such as the zen v, zen v plus, the zen stone, the zen stone plus and other creative mp3 players. It's a bit annoying but I can live with it.
Ok well I do like the name, but when your looking for accessories online you'll find many other things because of it's name. such as the zen v, zen v plus, the zen stone, the zen stone plus and other creative mp3 players. It's a bit annoying but I can live with it.
[Battery]
The battery life is wonderful, I didn't even charge it all the way and it lasted three times longer than my ipod nano (first gen). However I do dislike that it only charges via usb, that's probably the biggest thing that irks me about this player.
The battery life is wonderful, I didn't even charge it all the way and it lasted three times longer than my ipod nano (first gen). However I do dislike that it only charges via usb, that's probably the biggest thing that irks me about this player.
[Screen and player]
The screen is beautiful, with the ability to control how bright you want it to be. I normally keep it at 10% to keep the battery life longer. At 10% it is good when indoors but you may want to raise it to about <60% when your out doors. I put the Zen in my pocket with a pencil and pen for a few days of school and so far not one scratch on the player or the screen. Fingerprints are attracted to it like a magnet, but it's pretty durable for pocket use. I really wish it would be more like a psp, where you'll just drag and drop it but you'll need to use it's own softare.
The screen is beautiful, with the ability to control how bright you want it to be. I normally keep it at 10% to keep the battery life longer. At 10% it is good when indoors but you may want to raise it to about <60% when your out doors. I put the Zen in my pocket with a pencil and pen for a few days of school and so far not one scratch on the player or the screen. Fingerprints are attracted to it like a magnet, but it's pretty durable for pocket use. I really wish it would be more like a psp, where you'll just drag and drop it but you'll need to use it's own softare.
[video]
Well videos are converted to wmv by it's software, and depending on the source of the file, it's pretty good.
Well videos are converted to wmv by it's software, and depending on the source of the file, it's pretty good.
[Music]
Well that's the name of the game, right? Music. Well like most mp3 players it's good, but with my 16 Gb player I have a good enough room for lossless music [also why I got it]. It has also the ability to create custom Eq as well as some preconfigured Eq.
Well that's the name of the game, right? Music. Well like most mp3 players it's good, but with my 16 Gb player I have a good enough room for lossless music [also why I got it]. It has also the ability to create custom Eq as well as some preconfigured Eq.
[Microphone]
Well it's ok for a small thing. Didn't expect much from it, and it met my expectations. It's ok for something like a quick memo to one's self like, " Do homework at 5" or maybe " Get eggs butter and milk at the grocery store". Just don't expect much from it.
Well it's ok for a small thing. Didn't expect much from it, and it met my expectations. It's ok for something like a quick memo to one's self like, " Do homework at 5" or maybe " Get eggs butter and milk at the grocery store". Just don't expect much from it.
What's great about it: Long battery life, beautiful screen, connects via mini usb, SD card expantion slot, can play subscription music
What's not so great: name, short usb cord, only charges via usb, takes a while to sync, it's own software
I would recommend this to a friend!
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Review 2 for Creative Zen 4GB* Portable Multimedia Player - Black
Response to screen
Customer Rating
5.0
Posted by: RXKingx86
from VA
on 02/17/2009
Value for Price
5.0
Durability
5.0
Ease of Use
5.0
Features
5.0
this a reponse to kingleo45 screen problem all you have to do is hit the power button to the lock symbol and wait like 5secs and the screen goes black, so yes the screen well autoturn unlike you unlock the player again, but anyways this mp3 player is probably the best mp3 player to get at best buy if your looking for a small one, the SDHC card slots makes it easier to upgrade it from 4gb to up to what size you desire in a SDHC card. and navigation is easy, user friendly not hard to organize.
What's great about it: everything
What's not so great: nothing
I would recommend this to a friend!
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Review 3 for Creative Zen 4GB* Portable Multimedia Player - Black
SOUD IS OUTSTANDING!!!!!
Customer Rating
5.0
Posted by: kingleo45
from chicago
on 02/13/2009
Value for Price
5.0
Durability
4.0
Ease of Use
5.0
Features
5.0
this player has a nice and loud sound,good and bright screen for viewing
movies and photos,it even has a cool feature that allows you to hid your folders so
that no one can go into it. but what i "dislike" is that the screen light does not
shut completely off, it just dims down slightly,and that runs up necessary battery life =[
What's great about it: NICE SCREEN,LOUD AND HARDY SOUND.
What's not so great: YOU CAN'T SHUT THE SCREEN LIGHT OFF,IT ONLY JUST SLIGHTLY DIMS DOWN,AND THAT RUNS UP USEFUL BATTERY LIFE.
I would recommend this to a friend!
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Review 4 for Creative Zen 4GB* Portable Multimedia Player - Black
Fell in love the moment I saw it
Customer Rating
5.0
Posted by: nceantonio
from Oregon
on 01/27/2009
Value for Price
5.0
Durability
5.0
Ease of Use
5.0
Features
4.0
I really cannot list cons about this item. My only problem is that when you add songs to the zen, you cannot add a cd cover to the zen. My husband bought a 120gb zune and he can change the cd cover (using the computer) but I cannot not. So you have a blank cd image on the zen. However the zen program is alot easier than the zune program.
What's great about it: Easy to use, good features, great price
What's not so great: cannot change picture of cd cover
I would recommend this to a friend!
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Review 5 for Creative Zen 4GB* Portable Multimedia Player - Black
I love it already...
Customer Rating
5.0
Posted by: ATAlien
from Atl, GA
on 01/19/2009
Value for Price
5.0
Durability
5.0
Ease of Use
5.0
Features
5.0
This is my first MP3 player. I received it as a gift and I am very pleased so far. I have downloaded songs and have learned how to use the various features even though no user manual comes with it. My husband has the iPod Touch and wishes that he had gotten something else. It serves its purpose very well for what I want to use if for - listening to music at work and the gym.
What's great about it: Compact; FM Radio; Ease of use; SD slot
What's not so great: Nothing yet
I would recommend this to a friend!
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Review 6 for Creative Zen 4GB* Portable Multimedia Player - Black
Great for novice user
Customer Rating
5.0
Value for Price
5.0
Durability
5.0
Ease of Use
5.0
Features
5.0
I had this mp3 for the past year and never had one problem we it. I have Rhapsody and it sync nicely with it. Pod cast are great to view on the screen.
What's great about it: Easy of use
What's not so great: program lay out
I would recommend this to a friend!
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Review 7 for Creative Zen 4GB* Portable Multimedia Player - Black
the best mp3 in the world
Customer Rating
5.0
Posted by: ed53
from san francisco CA
on 12/20/2008
this is the best mp3 i saw, i love this bcoz of great sound, pictures are so sharp, and this is the only music player with standard sd card slot witz i lyk so much, you can use as many sd card you want not only thousand but millions of songs and it has so many great features i loved, the only thing i notice is that when you browse fast it hang, and you cannot hear the clock waking you up if you dont have the earbuds in your ear. but the bottom line this is the best for me and i like this than the ipod.
What's great about it: excellent picture quality, very good sound, regular sd card slot
What's not so great: sometime it hangs
I would recommend this to a friend!
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Review 8 for Creative Zen 4GB* Portable Multimedia Player - Black
GOOD FOR WHAT IT IS
Customer Rating
4.0
Posted by: CZARG
from VISTA, CA
on 11/18/2008
Value for Price
4.0
Durability
5.0
Ease of Use
5.0
Features
5.0
GET THE 8GB FOR JUST A LITTLE MORE FOR LESS OF THE PRICE OF THE MEMORY CARD.
What's great about it: SCREEN
What's not so great: TAKES TOO LONG TO RECHARGE
I would recommend this to a friend!
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Review 9 for Creative Zen 4GB* Portable Multimedia Player - Black
Great MP3 player
Customer Rating
5.0
Posted by: techdj5641
from hollywood fl
on 11/10/2008
Value for Price
5.0
Durability
5.0
Ease of Use
4.0
Features
5.0
I got this for my girl as gift she loves it she uses it every day for 8 hours and it still gose strong she also drop it like 50 times in a week and it still strong she loves it and I love it this is the best NP3 player every made and for the price that the best
What's great about it: You can llisten to music the radio and look at pictures
What's not so great: can't go online
I would recommend this to a friend!
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Review 10 for Creative Zen 4GB* Portable Multimedia Player - Black
coolest mp3
Customer Rating
5.0
Posted by: ps3fan22
from IL
on 11/08/2008
this little mp3 player is one of the best out there. it has great sound quality and has a very bright and clear screen. the only down side is that the buttons get a little dusty but it doesn't matter. the only thing i recommend is that you buy the 8gb because movies are great to watch on it and they take up a lot of space. this little mp3 is the best. you need to get this along with a case that covers the screen and buttons. Its a great mp3 player.
What's great about it: easy to work, good interface
What's not so great: buttons get dusty.
I would recommend this to a friend!
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Review 11 for Creative Zen 4GB* Portable Multimedia Player - Black
Great product for price
Customer Rating
4.0
Posted by: sdj29
from Queens,NY
on 11/07/2008
Durability
4.0
Ease of Use
4.0
Features
4.0
I've had a Creative player before and had no problems with it. I like the fact that you can add CD's to the music list. It's easy to use and has a lot of space to hold music.
What's great about it: Easy to setup and easy to use
What's not so great: Short battery life
I would recommend this to a friend!
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Review 12 for Creative Zen 4GB* Portable Multimedia Player - Black
Good value
Customer Rating
4.0
Posted by: MusicGeek411
from Layton, UT
on 11/06/2008
Value for Price
5.0
Durability
4.0
Ease of Use
4.0
Features
5.0
My dad got one of these. He's an audiofile so you know that this mp3 player has good sound. The earphones are great too. I really like that it has FM tunner it when Ipods don't.
What's great about it: Lots of features not on a Ipod
What's not so great: useability, hipness
I would recommend this to a friend!
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Review 13 for Creative Zen 4GB* Portable Multimedia Player - Black
Most bang for your buck
Customer Rating
5.0
Posted by: bitmap
from Haslet, TX
on 10/28/2008
Value for Price
5.0
Durability
5.0
Ease of Use
5.0
Features
5.0
This is simply an amazing mp3/video player! I love being able to view videos and pictures. It even has an FM radio.
The interface is very beautiful. It is very 3d looking. There are numerous features such as different effects for picture slideshows and the ability to set a custom picture as the background. One of the more important features in my opinion is the ability to change the brightness. This saves a lot of electricity and greatly extends the battery life.
It is extremely easy to use. I just took it out of the package, plugged it in, and started playing with it.
Linux users will be happy to know that it works really well with the program Gnomad 2.
The only bad thing about it is that the USB cable they give you for charging and data transfer is about 4" long.
What's great about it: Ease of use
What's not so great: The cable that comes with it is REALLY short.
I would recommend this to a friend!
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Review 14 for Creative Zen 4GB* Portable Multimedia Player - Black
Love it!
Customer Rating
5.0
Posted by: rockthedecibels
from Las Vegas, NV
on 10/22/2008
Value for Price
4.0
Durability
3.0
Ease of Use
5.0
Features
4.0
My first mp3 player was an Ipod. I traded it in shortly for a Creative and I've stuck with them for the past few years. The interface and usage is superior and they are much more fun in my opinion. Perfect for a PC user.
What's great about it: Easy to use
What's not so great: Easy to break
I would recommend this to a friend!
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Review 15 for Creative Zen 4GB* Portable Multimedia Player - Black
Overview
Customer Rating
5.0
Posted by: Saxadelic
from Las Vegas, NV
on 10/21/2008
Value for Price
4.0
Durability
5.0
Ease of Use
5.0
Features
5.0
This product has so many amazing things that it is the #1 top selling product. Creative devices are far more compatiable and trust worthy. I have had my creative for 3+ years (Vision M series) and it still works like a charm. You wont be disappointed with this product due to all the many features and awesome material you can put on the device.
What's great about it: This device has awesome sound, playback, features, and video quality
What's not so great: The bad part is the price
I would recommend this to a friend!
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Review 16 for Creative Zen 4GB* Portable Multimedia Player - Black
Best Choice for $100
Customer Rating
5.0
Posted by: porygonz
on 10/05/2008
Value for Price
5.0
Durability
4.0
Ease of Use
5.0
Features
5.0
All in all, this would be the best choice if you're looking for a nice, cheap mp3 player. Only real problem is when it, at random moments, freezes up. Only thing to solve it is updating it. But unfortunately, Zen's aren't extremely popular, so it'd probably be a while... (sigh)
Also, it feels a bit plastic-y, but that doesn't matter.
What's great about it: Everything but...
What's not so great: Firmware
I would recommend this to a friend!
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Review 17 for Creative Zen 4GB* Portable Multimedia Player - Black
Buy the replacement plan warranty
Customer Rating
2.0
Posted by: vadonna
from Richmond, VA
on 10/05/2008
Value for Price
3.0
Durability
1.0
Ease of Use
4.0
Features
4.0
I purchased a CL Zen+ in March of '07. Websites abound saying that the unit will freeze up inexplicably so I went back to BB a week later and purchased the replacement plan for 12.99. I eventually learned to not use the little joystick to go back and forth or the unit WOULD predictably freeze up. Today, a year and a half later, I went to turn on the unit and it was frozen. Did the pin in the little hole thing to reset it, which I've done many times in the past, and it was still frozen which has not happened before. Tried two more times. Plugged in to usb cable and into computer and no change. The computer does not recognize it.
Found the paper work on the replacement plan, called the number, had a delightful customer service rep help me and am now on the way to a replacement gift card at the value of the original receipt. Amazing service.
The downside is that I have to reload everything from computer back onto a new unit. I also have to mail unit back (unless my local store will take it as a return) and then wait for gift card to come. This whole process could take 2 or more weeks.
I'm posting this so that Creative Lab customers know that this was a known problem 2 years ago and from reading these reviews it looks like the freezing up issue is still there, which is pretty appalling. We purchased a Samsung unit for DH at Father's Day in June of '07 because of the freezing up problem on my Zen player. He has a job that involves travel and I didn't want him to have to be inconvenienced by having to find a pin nearby to reset the unit when it froze up.
Bottom line - I gave it a 2 star rating instead of 1 because when it worked it did work well and I enjoyed it. I eventually learned to thwart fate by not using the joystick repeatedly or quickly. That cut down on the freeze ups. If you do purchase this unit then get the replacement plan as well.
Found the paper work on the replacement plan, called the number, had a delightful customer service rep help me and am now on the way to a replacement gift card at the value of the original receipt. Amazing service.
The downside is that I have to reload everything from computer back onto a new unit. I also have to mail unit back (unless my local store will take it as a return) and then wait for gift card to come. This whole process could take 2 or more weeks.
I'm posting this so that Creative Lab customers know that this was a known problem 2 years ago and from reading these reviews it looks like the freezing up issue is still there, which is pretty appalling. We purchased a Samsung unit for DH at Father's Day in June of '07 because of the freezing up problem on my Zen player. He has a job that involves travel and I didn't want him to have to be inconvenienced by having to find a pin nearby to reset the unit when it froze up.
Bottom line - I gave it a 2 star rating instead of 1 because when it worked it did work well and I enjoyed it. I eventually learned to thwart fate by not using the joystick repeatedly or quickly. That cut down on the freeze ups. If you do purchase this unit then get the replacement plan as well.
What's great about it: Nice unit when it's not frozen
What's not so great: Freezes easily
No, I would not recommend this to a friend.
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Review 18 for Creative Zen 4GB* Portable Multimedia Player - Black
Creative Labs Zen 4GB* Portable Multimedia Player
Customer Rating
5.0
Posted by: cosco
on 10/04/2008
Value for Price
5.0
Durability
5.0
Ease of Use
5.0
Features
5.0
I love this product.. I would recommend this products to anyone.. I have had several different mp3 players and none of those even compare to the Creative Zen..
I would recommend this to a friend!
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Review 19 for Creative Zen 4GB* Portable Multimedia Player - Black
best buy is amazing
Customer Rating
5.0
Posted by: spinny1111
on 10/01/2008
Value for Price
5.0
Durability
5.0
Ease of Use
5.0
Features
5.0
best purchase i have ever made not only is it amazing but the prices are great too i will definitely reccomend best buy to everyone i know best buy is the most amazing store ever.
What's great about it: features
What's not so great: none
I would recommend this to a friend!
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Review 20 for Creative Zen 4GB* Portable Multimedia Player - Black
ITs Okay
Customer Rating
3.0
Posted by: NyCi
from Miramar, Fl
on 09/15/2008
Value for Price
3.0
Durability
1.0
Ease of Use
5.0
Features
5.0
Creative is great at making products with cool features, you can search for songs by actually typing it in which is pretty cool, at first it works great but after a while you start to see the cons... I used it daily which may be the reason that it isn't still "alive" but it would be nice if it was more durable. The screen blanked out, the computer stopped recognizing it etc. Another factor to consider is the fact that apple finally caught a hint and has dropped its price by $50 dollars for the 8 Gb which made what originally would have seemed as a good ipod alternative, pretty sucky.
What's great about it: Radio, and Voice Recorder
What's not so great: Durability
I would recommend this to a friend!
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