Best Buy Ratings and Reviews

Enjoy your favorite movies in near-high definition with this DVD player that upconverts standard-definition video up to 1080p resolution. Choose from 3 picture enhancement modes and a host of playback options to enhance your viewing experience.

Average Customer Rating:

2.7

out of

(34 Reviews) 34

Rating Snapshot 34 reviews

5 stars

4 stars

3 stars

2 stars

1 star

47% of customers would recommend this product to a friend

(

16 out of 34

)

Customer Reviews for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Review 1 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

This is the best dvd player I have ever owned !NFM

Customer Rating

5.0

Posted by: Normallynotareveiwer

from Omaha, Ne

on 01/17/2011

Value for Price

5.0

Picture Quality

5.0

Ease of Use

5.0

Ease of Set Up

5.0

What's great about it: Best picture, ease of use, reliability, and a current fair price

What's not so great: Because of so many children out there falling asleep at the movies these dont hold up to the abuse of beingleftonallday!

This is the best dvd player I have ever owned. It was recomended to me at a store almost 2 years ago at half of its price which I thought 75 dollars was alot for dvd player. That was a close-out price, sealed box last one, because they were putting the new model in that place. We have a blue-ray player on our computer, and this dvd player on our 50 inch plasma upstairs, an extremely large LCD computer monitor with hdmi, and that dvd player up converts our tv upstairs to a picture that makes blue-ray technology look like childs play with its xde technology. I started looking for one for my parents as they are starting to consider to stepping into the 21st century. We have not had any problems with ours, and I am still hoping that I will be able to find this item when it comes time for them to make that purchase. This item is the best, and I think dvd players just get used and abused. People fall asleep with them on and that is what causes them to go out. A laser is like a light bulb. If you leave it on for-ever it will burnout.

I would recommend this to a friend!

0points

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Review 2 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

This item is a BUST. DO NOT BUY IT

Customer Rating

1.0

Posted by: danput2

from New York NY

on 02/05/2010

Value for Price

1.0

Picture Quality

3.0

Ease of Use

4.0

Ease of Set Up

5.0

What's great about it: Price is enticing

What's not so great: It will break down in the first month of use

Mine is a common experience. Decent machine, great picture, easy navigation, but what's the point IF IT BREAKS DOWN IN LESS THAN 30 DAYS? AVOID THIS ITEM UNLESS YOU ARE TRYING TO PURCHASE A SLEEK, KUBRICKIAN PAPERWEIGHT. YOU HAVE BEEN WARNED. BEST BUY, please send the rest of your stock on this item to the junk yard.

No, I would not recommend this to a friend.

+4points

4out of 4found this review helpful.

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Review 3 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

OUTSTANDING PRODUCT

Customer Rating

5.0

Posted by: Sib

from Junction City, Ore

on 02/01/2010

Value for Price

5.0

Picture Quality

5.0

Ease of Use

5.0

Ease of Set Up

5.0

What's great about it: All the features I wanted and more, quick delivery, excellent price.

What's not so great: This unit is perfect.

This unit has a large screen, very clear picture, five hour battery.
It is light easy to handle. I am so impressed I may buy another one
for my grandson.

I would recommend this to a friend!

-6points

1out of 8found this review helpful.

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Review 4 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Very good resolution

Customer Rating

4.0

Posted by: ncbpoppa

from Durham, NC

on 01/27/2010

Value for Price

4.0

Picture Quality

4.0

Ease of Use

5.0

Ease of Set Up

5.0

What's great about it: good price

What's not so great: no counter on unit

would recommend to a friend. Toshiba is a good product.

I would recommend this to a friend!

-1point

0out of 1found this review helpful.

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Review 5 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Player finally died just like everyone said

Customer Rating

1.0

Posted by: 1918

from Hartford CT

on 12/31/2009

Value for Price

1.0

Picture Quality

5.0

Ease of Use

4.0

Ease of Set Up

4.0

What's great about it: Excellent Upconvert Picture Quality

What's not so great: This DVD is poorly made and will break down within 1 year.

I purchased this player earlier this year and thought the upconvert picture quality was the best I've seen outside of the high end upconverts. As I was doing the research I noted that alot of people complained about how the player would suddenly stop working and just show a bunch of jumbled green pixels. I ignored these bad reviews and purchased the player anyway. To my dismay, tonight was the night the player bit the dust. Right in the middle of a movie the screen turned into a green pixelated mess and my player is pretty much shot. So if I can give any advice - DO NOT buy this player. The quality of this product is BAD. Toshiba needs to get their act together because they are turning away alot of loyal customers with this highly defective product. The only silver lining is that this model has been discontinued with a newer model being released - the XDE 600.

No, I would not recommend this to a friend.

+6points

6out of 6found this review helpful.

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Review 6 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Don't Buy This DVD

Customer Rating

1.0

Posted by: Anonymous

from Oviedo, FL

on 09/03/2009

Value for Price

1.0

Picture Quality

2.0

Ease of Use

2.0

Ease of Set Up

2.0

What's great about it: Price.

What's not so great: It died after less than 90 days.

I guess you really do get what you pay for but this DVD died in under 90 days which was totally unexpected. I've had other Toshiba DVD's that have been very good buys and have lasted well but I don't recommend this machine. Spend a bit more and get something that will last.

No, I would not recommend this to a friend.

+3points

3out of 3found this review helpful.

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Review 7 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Works awesome

Customer Rating

5.0

Posted by: sonyhater3

from Moreno Valley

on 08/20/2009

Value for Price

5.0

Picture Quality

5.0

Ease of Use

5.0

Ease of Set Up

5.0

What's great about it: Picture very HD like, without having to recollect discs that are over priced

What's not so great: nothing

I've had this dvd player for a few months. It works really well, for the price and quality of picture. Forget Blu-ray. Why recollect your movies when you can keep using your dvd's that upconvert nicely.

I would recommend this to a friend!

+1point

1out of 1found this review helpful.

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Review 8 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Stopped working 4 days after warranty

Customer Rating

1.0

Posted by: NJF07

from Madison, WI

on 08/18/2009

Value for Price

1.0

Picture Quality

5.0

Ease of Use

5.0

Ease of Set Up

5.0

What's great about it: easy to use/set up. work well while it lasted

What's not so great: died in 95 days.

All seemed fine -- set up/picture quality, etc. Image distorted and unviewable after 95 days -- and warranty is 90 days!

No, I would not recommend this to a friend.

+2points

2out of 2found this review helpful.

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Review 9 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Good picture if you don't want to hear the movie

Customer Rating

2.0

Posted by: amanda2004

from NJ

on 08/16/2009

Value for Price

2.0

Picture Quality

4.0

Ease of Use

5.0

Ease of Set Up

5.0

What's great about it: picture quality

What's not so great: sound constantly goes in and out.

The sound on this player has gone in and out since we first purchased it. I am constatnly playing with the wires to get the volume up. Sometimes it works. I have tried changing the wires and hooking it up to another tv and it still happens.

No, I would not recommend this to a friend.

+2points

2out of 2found this review helpful.

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Review 10 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Best UpConverter I've ever seen

Customer Rating

5.0

Posted by: bostonguy

from GA

on 08/02/2009

Value for Price

5.0

Picture Quality

5.0

Ease of Use

4.0

Ease of Set Up

4.0

What's great about it: upconversion

What's not so great: older dvds

I've read a lot of reviews about the XD-E500, and I don't know if people are trying to use the dvd player under water or what. I've never had any problems with it, I've had it for well over a year now, and it is the best UpConverter I've ever used. The extended detail enhancements are sometimes usefull, but the overall picture quality is why you should buy this machine. The only problem is that if you have an older dvd, sometimes it will have some studder, but newer dvds with a relatively high bit rate look wonderful. Just my 2 cents. I've very happy with my purchase.

I would recommend this to a friend!

+1point

1out of 1found this review helpful.

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Review 11 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Stopped working after 6 months!

Customer Rating

1.0

Posted by: doozii

from CT

on 07/09/2009

Value for Price

1.0

Picture Quality

4.0

Ease of Use

2.0

Ease of Set Up

1.0

What's great about it: Decent upconverted picture

What's not so great: Stops working after warranty period ends

I bought this last Christmas 2008 for $110. The unit had some irritating problems from the get go. It would occasionally glitch up, freeze etc, but the overall picture quality was admittedly, very good. Unfortunately, after 6 months the unit stopped working. The audio would play but the entire screen turned into a "pixilated" green with some splashes of yellow thrown in. We could not get it to work. I removed it, threw it in the trash and bought a Sony. Stay away from this hunk of junk. Toshiba used to be a player but their quality has gone down the DRAIN. I am very disappointed. This unit listed for $149 just 6 months ago and now they are less than $70 bucks. Should tell you something right there.

No, I would not recommend this to a friend.

+2points

2out of 2found this review helpful.

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Review 12 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Don't Buy!

Customer Rating

1.0

Posted by: Skot57

from Long Beach, CA

on 06/13/2009

Value for Price

1.0

Picture Quality

1.0

Ease of Use

1.0

Ease of Set Up

1.0

What's great about it: When it works the picture is okay.

What's not so great: Stops working after a few weeks.

This is the worst experience I have ever had with a consumer electronics product! I bought this DVD player in late December 2008 at Best Buy for $99. I had trouble with the picture freezing and "pixelating" almost from the start. The unit stopped working completely after 3 weeks of infrequent useage. I exchanged the unit for a new one at Best Buy. The new unit worked for about two months before it too stopped working completely. I called the 866 Toshiba number and they agreed to exchange it for another new unit. I shipped the broken player back (thank goodness I kept the box) and received a new unit within two weeks (overall not a bad customer service experience). The new unit worked without a hitch until last week when it too stopped working! I called the 866 Toshiba number again but was unable to connect with a human being. When I called another toll free number for Toshiba, I talked to a real person but he told me he worked in another division and was unable to help me. He gave me the 866 number I already had called. When I said I was unable to talk to anyone on that number, he confirmed that the number was completely automated (I guess they learned it was better to hide from customers in the two months since my earlier experience). He suggested I email Toshiba customer service which I have done requesting a full refund but have not received a reply. THIS IS OUTRAGEOUS! The unit is still under warranty but there is no one to contact to exercise my rights. In summary, I have had three new Toshiba XD-E500 DVD players in a row, all of which broke within two months and now there is no live customer service to contact! Don't buy this unit!

No, I would not recommend this to a friend.

+3points

3out of 3found this review helpful.

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Review 13 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Lasts a few days.STAY AWAY!!

Customer Rating

1.0

Posted by: mark1000

from Chicago,Illinois

on 05/16/2009

Value for Price

1.0

Picture Quality

4.0

Ease of Use

3.0

Ease of Set Up

4.0

What's great about it: Good picture

What's not so great: Lasts a few days

Thats right folkd,it lasted a whole five days before it decided to bight the dust.And I watched maybe four or five movies.The picture was nice,but come on, I expect a little better from a know brand.What a piece of garbage.I took it back and bb exchanged without a hassle. I went with the LG model they sell.I will let you know.Stay away from this one!!!!

I would recommend this to a friend!

0points

0out of 0found this review helpful.

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Review 14 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Best to avoid this one

Customer Rating

1.0

Posted by: ScratchSF

from SF Bay Area

on 04/28/2009

Value for Price

1.0

Picture Quality

4.0

Ease of Use

4.0

Ease of Set Up

4.0

What's great about it: Very easy to set up and use. Good picture quality with a HDTV

What's not so great: In 6 months, the unit malfunctioned and would not play DVDs.

I spent 10 years with my previous DVD player before it died. This Toshiba was its replacement. While it was easy to set up and took advantage of my HDTV (something my previous player did not do), this unit failed to function in less than 6 months. I don't care how good the picture quality is if the unit isn't playing DVDs. Simply put, if I have to spend $$ on a new unit, the value just is not there. So, while this unit had the features I wanted, it might be best for me to return to the other brand.

No, I would not recommend this to a friend.

0points

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Review 15 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Quit working 3 days after i bought it

Customer Rating

1.0

Posted by: cbult

from Cincinnati, Ohio

on 04/27/2009

Value for Price

1.0

Picture Quality

3.0

Ease of Use

3.0

Ease of Set Up

3.0

What's great about it: The price if it worked

What's not so great: Quit working 3 days after I bougt it

I'm normall not the type to cheap out on anything. I believe you get what you pay for and this was a good example. I was a sucker for the nice display they had set up for this unit. I'm not sure if the upconverter ever worked. I watched a couple of movies over a period of two days. On the third day, during a movie, green pixle shift appeared. We tried several different movies and all connections with no luck. It's going back today!

No, I would not recommend this to a friend.

0points

0out of 0found this review helpful.

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Review 16 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Only used a few times before quit working

Customer Rating

1.0

Posted by: sun27

from Florida

on 04/24/2009

Value for Price

1.0

Picture Quality

1.0

Ease of Use

1.0

Ease of Set Up

1.0

What's great about it: Nothing since it is not reliable

What's not so great: Would not read any DVD's new ones or old ones after first few times

I am just glad I did not by the special expensive cable for it. Next time will buy the older types and a different brand. The picture was great, but what good is that if it is only for a few uses.

No, I would not recommend this to a friend.

0points

0out of 0found this review helpful.

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Review 17 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Poor DVD Player

Customer Rating

1.0

Posted by: MikeNg

from Orange County, CA

on 04/07/2009

Value for Price

1.0

Picture Quality

3.0

Ease of Use

2.0

Ease of Set Up

3.0

What's great about it: High quality converting 1080p than other DVD PLayer

What's not so great: Poor product quality; Poor guarantee from Toshiba Inc.

Bought this one $150.00 from Circuit City on Sept-2008. After 7 months, DVD Tray sit duck when press open disk button, Try all the way from their support website but no hope, its motor kind of dead. They told me this one only has 90 days guarantee service, So if i need it fix I got to pay all fee. Grrrrr...Now it got a place in my trash bin.
Never...never buy Toshiba DVD player again. Stay away from this cr...please...

No, I would not recommend this to a friend.

0points

0out of 0found this review helpful.

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Review 18 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

The worst so far

Customer Rating

1.0

Posted by: Cel004

from New Jersey

on 04/02/2009

What's great about it: Everyting until it stoped working today

What's not so great: That you are paying for just a few month of use.

I bought this DVD player in Nov 2008, it stop working today...exactly four months and 5 days after purchased....what a waste of money. Is pure junk, no matter how nice the pictures are and how nice it look in the store keep in mind that you will pay almost $80.00 for a few months of use....that's it!!!!
I will definitely do not recomend this product. keep away from it, and don't waste your money.
This is my 4th DVD player since I moved to NJ, that is to say 3 years ago.

No, I would not recommend this to a friend.

0points

0out of 0found this review helpful.

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Review 19 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Good Value for the money

Customer Rating

4.0

Posted by: sw501

from Texas

on 03/15/2009

Value for Price

5.0

Picture Quality

4.0

Ease of Use

5.0

Ease of Set Up

5.0

What's great about it: Ease of set up, can be made multi regional,nice upconversion for the money

What's not so great: cheesy remote, poor user guide, limited options for picture

I bought this product this past January for the principal purpose of having a backup to my Oppo-983H. I have been pleasently surprised by its performance and value. The enhancement is better than most, and that includes another Oppo that I own, the 971. It is easy to make multi regional, and I have used it in my extensively bedroom. Since i have many Region 2 discs,and I have many "home made" DVD's, I have found that the picyure is quite exceptional. This player is not Blu-Ray, but it is one of the best upconverting detail enhancement players that you can get for the money. again, it is not as good as my Oppo-983, but then again the XDE does not run $399.00 either. However, it is as good as my Oppo 971, and it is better than my Panny.
In terms of audio, i am running this through a Yamaha A/V which i have had for two years, and the sound is better than my Panny, which is only a year old. There have been no drop outs.
If you have an extensive SD/DVD collection, this is a good upconvert player to get. I know that some consumers have had problems, but mine is better than i expected it to be.

I would recommend this to a friend!

0points

0out of 0found this review helpful.

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Review 20 for Toshiba XD-E500 Upconverting 1080p Extended Detail DVD Player

Waste of Money

Customer Rating

2.0

Posted by: GMorgan

from Charlotte,NC

on 03/10/2009

Value for Price

1.0

Picture Quality

4.0

Ease of Use

1.0

Ease of Set Up

2.0

What's great about it: Picture is very good.

What's not so great: Reliability, will not read all disks.

Bought this DVD player about 6 months ago and it is now in the garbage.
Would not read all disks and finally just stopped woking all together.
Stay away from this player.

No, I would not recommend this to a friend.

0points

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