Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Breville 2-Slice Smart Toaster - Stainless-Steel

Breville 2-Slice Smart Toaster - Stainless-Steel

Model: BTA820XL
SKU: 8990363
UPC: 021614049025
You'll never have to worry about burning toast again with this Smart Toaster. It regulates toasting time and lets you Lift and Look without canceling the cycle. If you want darker toast, use the A Bit More function for slightly longer toasting.
Average Customer Rating:
1 out of 5
1.0
 out of 
5
(3 Reviews) 3
Open Ratings Snapshot
Rating Snapshot 3 reviews
5 stars
0
4 stars
0
3 stars
0
2 stars
0
1 star
3
0% of customers would recommend this product to a friend 
(
0 out of 3
)
Customer Reviews for Breville 2-Slice Smart Toaster - Stainless-Steel
Review 1 for Breville 2-Slice Smart Toaster - Stainless-Steel

Great design, poor workmanship

Customer Rating
1.0 out of 5
1.0
Posted by: AuntStacy
from New York, NY
on 07/02/2010
What's not so great: Breaks fast
Loved the design of this toaster, and when it worked it was terrific. But as another reviewer noted, I toasted maybe 20 slices of bread and bagels before the heating unit blew. Now it warms the bread but it doesn't brown.
I tried to get help from Breville and they said it was out of warranty. I asked what they suggest I do to get it fixed and they recommended I buy a new toaster. I certainly will--from another manufacturer. Like others, I'm surprised that such an expensive toaster broke so fast.
If you choose to purchase, definitely buy the extended warranty.
No, I would not recommend this to a friend.
+2points
4out of 6found this review helpful.
Review 2 for Breville 2-Slice Smart Toaster - Stainless-Steel

keep looking

Customer Rating
1.0 out of 5
1.0
Posted by: johnjohnjohn
on 02/17/2010
Value for Price
1.0 out of 5
1.0
Durability
1.0 out of 5
1.0
Usefulness
2.0 out of 5
2.0
What's great about it: bagel toasting
What's not so great: toasting everything else
maybe I was unlucky but one compartment would not heat up sufficiently to toast compared to the other side. if I upped the time to compensate, I burnt one slice. of course, with $100+ on the line, not interested in doing the slice shuffle. tried to get support from breville, I would have a better chance of holding back Niagara falls with teacup. back it goes and cannot recommend this toaster. overpriced and the quality control clearly off. NOTE: this issue has NOTHING to do with busy circuit. It had a circuit all to itself. this is about incompetence at breville and the audacity to price this thing more than $40.
No, I would not recommend this to a friend.
+2points
3out of 4found this review helpful.
Review 3 for Breville 2-Slice Smart Toaster - Stainless-Steel

Surprisingly short life

Customer Rating
1.0 out of 5
1.0
Posted by: zeeman757
from Annapolis, Maryland
on 12/13/2009
Value for Price
1.0 out of 5
1.0
Durability
1.0 out of 5
1.0
Usefulness
5.0 out of 5
5.0
What's great about it: Great toaster when it works
What's not so great: Inoperative after only one year
We had this Breville product for a little over one year. This toaster broke beyond repair with only very moderate use. I could have bought 3 toasters for the price of this one --- very disappointing. I really liked the toaster but will never spend a lot of money on a toaster again.
No, I would not recommend this to a friend.
+4points
5out of 6found this review helpful.