Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

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HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Model: IQ526
SKU: 9181743
UPC: 884420541530
This powerful desktop's built-in HDTV tuner, integrated webcam and 22" touch screen make it ideal for watching movies and TV shows, video chatting and more. The built-in high-speed wireless LAN makes it easy to get connected to your home network without adding clutter.Windows Vista Home Premium with SP1 preloaded Which Windows Vista edition is right for you? Compare. Free Windows 7 upgrade.Learn more.
Average Customer Rating:
4.471 out of 5
4.5
 out of 
5
(17 Reviews) 17
Open Ratings Snapshot
Rating Snapshot 17 reviews
5 stars
14
4 stars
1
3 stars
0
2 stars
0
1 star
2
76% of customers would recommend this product to a friend 
(
13 out of 17
)
Customer Reviews for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor
Review 1 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

A great machine!

Customer Rating
5.0 out of 5
5.0
Posted by: David4883
from Cleveland, OH
on 09/11/2009
Value for Price
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
We bought our computer at a best buy store, and had them install all of our programs and unistall anything that was just a trial. It is sturdy and everything it says that it came with IT CAME WITH. The light is nice to have when typing in a darker room. I would recomend it to everyone. It was a great purchase and so much fun! It is also nice to have a all in one. The speakers are great too! Internet was easy to set up and so was wifi! Buy this computer!
What's great about it: Everything!
What's not so great: Nothing!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 2 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Me Very Happy

Customer Rating
5.0 out of 5
5.0
Posted by: TheHiwayChick
from Las Vegas ,Nv.
on 09/10/2009
Value for Price
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
I am very happy with my purchase ....The ambience light works great..For low light places..The Sound sysyem is O.K...I went to all the different places to turn up the sound...So my last step was to add some outside speakers of my own.....So Me Very Happy....
What's great about it: Very Easy to work with
What's not so great: Sound System could be a little louder
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 3 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

As bad as it gets

Customer Rating
1.0 out of 5
1.0
Posted by: theequestrian
from savannah, ga
on 08/20/2009
Value for Price
3.0 out of 5
3.0
Features
2.0 out of 5
2.0
Performance
1.0 out of 5
1.0
Reliability
1.0 out of 5
1.0
To begin with none of the problems I'm about to describe have anything whatsoever to do with Best Buy. Best Buy got delivered my machine in 3 days and it arrived in perfect condition.
That being said:
1. Several features HP lists as being included in this machine simply don't exist. (Example: This machine comes with an ambient light feature that allows you to set both the brightness and color of the light. The documentation that came with the machine tells you to use the program 'HP light' to set the color. 'HP light' is not on the machine. It doesn't exist)
2. The touchscreen-which is always active-worked very well. The HP Touchsmart Suite (the dedicated touchscreen software provided by HP) crashed 50% of the time.
3. Twenty one days after I plugged it in the machne crashed. I was never able to boot it up again. As soon as I pushed the power button the machine went directly into 'standby' mode. It never even got as far as the boot screen.
4. The people at HPs' Customer Service were courteous and as helpful as they could be. Unfortunately, HPs' corporate policies tied their hands at ev ery turn. The bottom line here being if you have a problem with this computer HP won't do anything to help you. At least not for free. It didn't matter that this computer was badly manufactured, used defective parts, and STILL managed to pass HP Quality Control. This machine should never have left the factory in the first place.
5. I have since returned this $1400 paperweight to HP and had my credit card company reverse the charges.
6. I wouldn't recommend this computer to someone I hate.
What's great about it: It was a nice machine while it worked
What's not so great: suffered irreperable, catastophic hardware failure 21 days after power up
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 4 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

64 bit

Customer Rating
5.0 out of 5
5.0
Posted by: vetJIM
from MACON GA
on 08/08/2009
Value for Price
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
a lot of programs will not except 64 bits like netflix and aol
What's great about it: easy to use
What's not so great: 64 bit must be new it has caused problem's
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 5 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Worst Purchase Ever

Customer Rating
1.0 out of 5
1.0
Posted by: Pete41
from Rome, NY
on 08/05/2009
Value for Price
2.0 out of 5
2.0
Features
4.0 out of 5
4.0
Performance
1.0 out of 5
1.0
Reliability
1.0 out of 5
1.0
Computer had problems directly from the box. Day 1, software was not installed correctly. HP Customer Care solved problem by reinstalling software. Day 2, Norton internet security installed to computer had to be removed and reinstalled by HP. Thought problems were solved.... Day 34 received error messages when attempting to access anything on the computer. A HP customer care rep advised me the hard drive was "failing" and needed to be replaced, which they would ship to me and I could install myself. Day 36 received new hard drive with no operating systems or software which HP assured me would be included due to the fact the computer was barly over a month old. Called HP, they advised they made a mistake and would ship software. Day 42... still have a $1500 computer I cannot use. HP assured me again today after calling the HP executive offices that this time they were really overnighting my software... Too bad it would be a nice computer if it worked. At this point I truly regret purchasing this computer. The only good thing that has came from this purchase is the nice sales people at Best Buy, who have tried to help me in getting this resolved.
What's great about it: It looks nice
What's not so great: HP customer Service, Hard Drive Died after 34 days
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 6 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

A good HP computer in an outstanding package

Customer Rating
5.0 out of 5
5.0
Posted by: randallintacoma
from Tacoma, WA
on 07/04/2009
Value for Price
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
The IQ526 is a new iteration of the second generation of HP Touchsmarts. As others have noted, it is a well designed, attractive and complete package for the home. It is the second computer we've had in our family room. The first, a mini tower model, looked like a computer in the family room. The Touchsmart actually looks like it belongs there. If you have ever tied component cords together with twistees or velcro straps and then struggled to hide them behind your desk, the set-up alone of the Touchsmart should be enough to sell you. Take it out of the box, pull out the stand, plug in the power cord, turn it on. One cord from the computer to the wall (two if you connect the TV tuner) is all there is. And the 526 went through its set up faster than any Windows computer I've ever had and it turns on quicker too.
I am pleased HP was very light on the shovelware. Instead of lots of drive space taken up with stuff I don't want, I was pleased they provided seveal video tutorials on various aspects of the Touchsmart software. As this was my first experience with Touchsmart, I appreciated that.
I was delighted to find the HP Elite Keyboard came with the Touchsmart. I use this same outstanding keyboard on my other computers as well. You may or may not like the wireless mouse. It is adequate.
In addition to the major components you get with the 526, there are smaller delights: an excellent set of documentation, styrofoam free packaging, a limited load of trial software, and the keyboard light. I am also pleased to discover that HP has made regular updates and improvements to the Touchsmart software available to current owners.
What's great about it: Design, features, ease of installation and use, quiet, performance
What's not so great: Price is a wee bit high
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 7 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

best college desktop ever

Customer Rating
5.0 out of 5
5.0
Posted by: barbie15
from katy texas
on 06/29/2009
Value for Price
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
having this desktop as a college student is great,its all in one entertaiment, school is really not an issue due to the fact that its great for all your needs and since im a little lazy i like the joy of sitting in my bed typing a paper with the wireless keyboard at my figure tips
What's great about it: the touch screen and the lights on the bottom
What's not so great: the keyboard
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 8 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Frikkin sweet!

Customer Rating
5.0 out of 5
5.0
Posted by: Jatash
from Springfield, IL
on 06/22/2009
Value for Price
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
Great computer....................................
What's great about it: Touch screen and the 22" monitor is awesome
What's not so great: The price!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 9 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Fun system

Customer Rating
5.0 out of 5
5.0
Posted by: chappee
from Hastings, Mn
on 05/26/2009
Value for Price
4.0 out of 5
4.0
Features
4.0 out of 5
4.0
Performance
5.0 out of 5
5.0
Reliability
4.0 out of 5
4.0
This is my first time using Vista, but I seem to be getting the hang of it. The system loads programs faster than what I was used to. That's great! However, when I went to use Yahoo! Messenger the webcam is not available. It works with MSN Messenger but that is not my primary IM. Apparently this is an issue being discussed in the HP TouchSmart Community, but I have not seen a fix. Unfortunately I will be returning it for a desktop.
What's great about it: It's loads programs smoothly and extremely fast.
What's not so great: Webcam doesn't work with Yahoo! IM
No, I would not recommend this to a friend.
0points
0out of 0found this review helpful.
Review 10 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Great

Customer Rating
5.0 out of 5
5.0
Posted by: kris1
from Chicago, IL
on 05/20/2009
Value for Price
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
Looks interesting; easy to use; simply fun; I would recommend it to anyone
What's great about it: Innovation, easy to use
What's not so great: nothing so far
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 11 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

HP Touch Smart is top notch

Customer Rating
5.0 out of 5
5.0
Posted by: SBRENNAN007
from Illinois
on 04/26/2009
Value for Price
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
Purchased this about a month ago now so wanted to give it ample time to give a good review.
Machine boots quickly, is very fast and I have experienced NO issues whatsoever.
Easy, simple set up. You plug it in, connect it either via wireless or wired and your done. Wireless keyboard and mouse are an added bonus as in a wireless environment, you have one plug (power cord) and thats it. No wires to route or any of that type of stuff.
Screen is perfectly clear and easy to read. I have not hooked mine up to a T.V. Antenna yet, but you can actually watch HD programming on this.
Very quiet, no machine running noise at all.
In a wireless environment, you could actually just plug this in anywhere and use it just like a laptop due to there being no wires other than a power cord.
Great Idea and Machine. Would highly recommend! Price is a little high, but you can put this on your Best Buy Credit Card and pay no interest for 18 months. Thats free money there as your not paying any interest!
What's great about it: Everything. Super Fast, Quick Boot Time, Screen, Storage Capacity, Options
What's not so great: Price is a little high, but your getting everything all in one package
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 12 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Almost Perfect

Customer Rating
4.0 out of 5
4.0
Posted by: Kelli8ball
from Mesa AZ
on 03/22/2009
Value for Price
2.0 out of 5
2.0
Great all around computer. There are a few things that occor and HP has not answered my questions. If you are working for a long period of time, the computer just ups and quits. It restarts nicely, but I have lost data. Ocassionally, when I startup the HP, I get a white sheet of paper like imige on the screen and have to do a restart. It does not happen too often, but I think HP should do something about it. Outside of those two bugs, great fast computer.
What's great about it: All in one compactability
What's not so great: Minor bugs that HP will have work on.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 13 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Simply perfect

Customer Rating
5.0 out of 5
5.0
Posted by: Mbhistmajor
from Brooklyn, NY
on 03/18/2009
Value for Price
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
I was intrigued with the touch screen technology since this was introduced last year. I kept walking past it several dozen times and finally said what the heck I need to go for this. I am glad I did. The set up was childs play. The unit is unbelievably compact. There is no tower. 4 GB of memory with a duo processor means this unit multitasks quite well. The picture is as clear as a 1080p television. The processor is super fast and 650 GB is more then enough for what anyone needs. The graphics are super as tested with flight simulator X. It is sleek and looks great. Many usb ports for whatever you need. This computer is top of the line and well worth the price. Excellent if you take pictures and the TV tuner is just a bonus. All in all a must if you can get past the price but after playing with this the price becomes very secondary. The performance is well worth it.
What's great about it: Easy Set Up, super fast processor, Great graphics
What's not so great: Getting past the price.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 14 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Totally Awesome!

Customer Rating
5.0 out of 5
5.0
Posted by: Prissysmother
from Tennessee
on 03/15/2009
Value for Price
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
Absolutely so far worth every cent although the price was a bit staggering at first glance. Easy set-up, no ugly tangled wires, large screen, graphics are great and the tutorials are very helpful.
What's great about it: Easy set-up, no tangled wire mess, large screen, graphics, and the tutorials are great.
What's not so great: Only the price although I think I'm going to try to overlook that.
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 15 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Awsome touchscreen

Customer Rating
5.0 out of 5
5.0
Posted by: Sunpuppy54
from Stanfield Nc
on 03/09/2009
Value for Price
5.0 out of 5
5.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
Bought this for my wife and my teenager to work on.
This computer is so amazing. It is a dream come true. I have HDTV and the perfomance that I was looking for all in one.
I did get the optimization that removed all the ads etc, highly suggest this. HP no longer supplies the recovery disk. Could of done this myself but got the combo package Optimization and Recovery disk done by store.
Two words: Wow,Awsome!
I will try and buy another one soon for myself!
What's great about it: Great picture, great set up,great performance
What's not so great: Nothing yet!
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 16 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

Very Nice!

Customer Rating
5.0 out of 5
5.0
Posted by: Damo
from Detroit, Mi
on 03/02/2009
Value for Price
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
5.0 out of 5
5.0
Rite out the box it comes with all the instructions to set everything up. All you have to do is plug it up! lol Very powerful, you should be able to run 6 to 7 programs at once. Excellent graphics, essential for gamers. 650 GB HD that should be all the space you will need. HD screen, the visuals are very detail and 22' looks nice also. Works very well wit h Vista. So far no problems just make sure you get a good virus protection. You wouldnt want your nice computer to crash.
What's great about it: Very Easy to set up, High Perfomance
What's not so great: Price if the wallet is not deep
I would recommend this to a friend!
0points
0out of 0found this review helpful.
Review 17 for HP TouchSmart All-In-One TV Desktop w/ Intel® Core™2 Duo Processor

WOW!!

Customer Rating
5.0 out of 5
5.0
Posted by: Jackkk
from Mesa, Arizona
on 02/17/2009
Value for Price
4.0 out of 5
4.0
Features
5.0 out of 5
5.0
Performance
5.0 out of 5
5.0
Reliability
4.0 out of 5
4.0
We just picked one of these babies up last week, and the unit is amazing. Since it has an 802.11N compatible wireless card, the setup is a breeze. The graphics on this unit are exceptional, and it's got photo and media programs that make editing easy and enjoyable. As well, while the screen is listed as 22 inches, it seems larger; perhaps due to the clarity. Something else that is coth cool and handy are the wireless mouse and keyboard. They can also slide under the monitor when not in use, eliminating unneccesary wires going to and fro. The toughest issue we have found so far is that there are so many features, it's going to take a while to fully master all that we have. It's the only computer I know of with an I.R. balster to tap into your digital box. All in all I'd say the All in One is a winner!
What's great about it: All the buzzers and whistles for optimum performance.
What's not so great: There is little to no info on reliability of touch screen computers.
I would recommend this to a friend!
0points
0out of 0found this review helpful.