Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Celestron NexStar 102SLT 660mm Altazimuth Refractor Telescope

Celestron NexStar 102SLT 660mm Altazimuth Refractor Telescope

Model: 22096
SKU: 9209288
UPC: 050234220965
View the night sky clearly with this telescope that features a motorized Altazimuth mount and fully computerized hand control and NexStar Star Observer List software that lets you control the telescope via laptop or PC.
Average Customer Rating:
1 out of 5
1.0
 out of 
5
(1 Review) 1
Open Ratings Snapshot
Rating Snapshot 1 review
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100% of customers would recommend this product to a friend 
(
1 out of 1
)
Customer Reviews for Celestron NexStar 102SLT 660mm Altazimuth Refractor Telescope
Review 1 for Celestron NexStar 102SLT 660mm Altazimuth Refractor Telescope

Optics Plagued with Dust/Dirt

Customer Rating
1.0 out of 5
1.0
Posted by: Nyquist
from Montana, USA
on 08/10/2010
Value for Price
1.0 out of 5
1.0
Lens Quality
1.0 out of 5
1.0
Comfort
1.0 out of 5
1.0
Ease of Use
2.0 out of 5
2.0
What's great about it: Its portability made for an easy return via UPS.
What's not so great: Optics
I purchased the Celestron 102SLT expecting quality (particularly given the stellar reviews online). I received my telescope promptly from Best Buy. But upon opening up the package in a dimly lit room, I noticed the objective lens appeared to be covered in dust and dirt. Not to be swayed, I hosed the area down with some compressed air, but the debris didn’t budge. I ran a lens cloth through and… yep, all of it was INSIDE. I called a very helpful Best Buy customer service and was quickly mailed a replacement. Unfortunately, the replacement had even larger debris and even looked partially used, given all the scrapes on the tube. I informed both Best Buy and Celestron on the issue concerning this particular refractor. After three weeks of getting the runaround with Celestron, their solution, “All our astronomical scopes have a two-year warranty. This would cover foreign particles inside optical components like refractor objectives.” Expect to buy brand new Celestron products and immediately ship it back for a proper cleaning.
Note: Do not clean the telescope yourself, as this action will void the warranty.
I would recommend this to a friend!
+71points
86out of 101found this review helpful.