Best Buy Ratings and Reviews

Best Buy Ratings and Reviews

Customer Reviews for Aroma 20-Cup Rice Cooker - Black

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Aroma 20-Cup Rice Cooker - Black

Model: ARC930SB
SKU: 9253229
UPC: 021241079303
Make delicious rice at the touch of a button using this 20-cup rice cooker. The included steam tray allows you to easily steam fish, meat, poultry and vegetables.
Average Customer Rating:
3.333 out of 5
3.3
 out of 
5
(3 Reviews) 3
Open Ratings Snapshot
Rating Snapshot 3 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
0
1 star
1
67% of customers would recommend this product to a friend 
(
2 out of 3
)
Customer Reviews for Aroma 20-Cup Rice Cooker - Black
Review 1 for Aroma 20-Cup Rice Cooker - Black

Fluffy Rice so Far!

Customer Rating
4.0 out of 5
4.0
Posted by: BalancedBuyer
from Laredo, Texas
on 09/07/2011
Value for Price
5.0 out of 5
5.0
Durability
3.0 out of 5
3.0
Usefulness
5.0 out of 5
5.0
What's great about it: Stainless look, easy to use
What's not so great: Handle with care during transit?
This rice cooker is pretty simple. I myself am a novice in rice cooking and wanted something in between simple and complex. I was kind of surprised that Best Buy sold rice cookers in store.
The first of this rice cooker i bought was new from the box but had a dent on the stainless steel panel next to the push button panel and a plastic hook ring next to the hinged lid was smashed. I took it back and got one that was cosmetically better.
Has an off button!
Since then, all has been good! Sorry but I havent tried the veggie steamer option for this rice cooker yet.
I would recommend this to a friend!
+2points
2out of 2found this review helpful.
Review 2 for Aroma 20-Cup Rice Cooker - Black

Not a good rice cooker

Customer Rating
1.0 out of 5
1.0
Posted by: RiceDeprived
from Rochester, NY
on 07/03/2011
Value for Price
1.0 out of 5
1.0
Durability
4.0 out of 5
4.0
Usefulness
1.0 out of 5
1.0
What's great about it: Looks stylish
What's not so great: It's not a rice cooker, it's a rice destroyer
I bought this rice cooker based on the recommendation from the previous review, which I now highly suspect is not honest. I tried starting off simple, cooking rice. It has a bunch of different features, but I figured this function would be essential for a rice cooker. Unfortunately, it tripped over this basic hurdle. I followed the instructions to the letter, but whatever sensor is in it to tell it how to cook rice didn't work. The first batch it turned to mush because I left it alone with the promise that it wouldn't over cook it. The second batch I watched very carefully, timing it myself, and it still burned it in less time it claims it takes to cook. Mind you, did not over cook, but burned. I'm returning it tomorrow.
No, I would not recommend this to a friend.
-2points
1out of 4found this review helpful.
Review 3 for Aroma 20-Cup Rice Cooker - Black

Over all a quick and easy way to make your rice ..

Customer Rating
5.0 out of 5
5.0
Posted by: OnlineinOhio
from Ohio
on 12/15/2010
Value for Price
5.0 out of 5
5.0
Durability
5.0 out of 5
5.0
Usefulness
5.0 out of 5
5.0
What's great about it: Easy to use, no fuss, large pot,other uses, looks nice, quick clean up
What's not so great: It comes with a booklet with some recipes, but could have more.
Over all a quick and easy way to make your rice while doing other tasks. No muss no fuss no watching no guess work. Just rinse the rice, I do the quick pre soak, using the provided measuring cup add the rice and water, close the lid select type of rice and that's it!!! It will keep the rice warm while you finish preparing the rest of the meal. It has a timer feature and a tray to steam foods also. I spray "Pam" in the liner for a no stick quick clean up. It can be used for many other uses, soups, stews, chili, steam veggies, steam fish, chicken, the removable "pot" makes it easy to use. I would buy it again.
I would recommend this to a friend!
+11points
11out of 11found this review helpful.